Mercury
One single online platform: Mercury
Highlights – USP’s
•
Web-based platform: accessible from any computer
in any location without installing any software
•
Hardware agnostic: multiple label printers
supported (4x6" (100x150mm) labels)
•
Customer friendly interface
•
Flexible & easy adaptable
•
Speed of integration
•
One single integration to access worldwide
networks
•
Reporting features available
Clients can integrate via various ways
•
Web-services & API
•
Upload via FTP
•
Use our online Mercury tool
•
Manual entry
•
Batch entry
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Various options to create your shipment
data & label
Create label
Create shipment
Fully Integrated
1
3
2
Webservices &
API
Standard
Landmark
Global label for
each specified
shipment
Via online Mercury tool
FTP (formats
supported:
Excel,
delimited files
(csv))
4
Manual upload
of an Excel or
delimited file
(csv)
One by one
manual entry
Generate your own labels in an easy way for each specified
shipment
Create your Shipment data through full
integration
1
Webservices & API
API request to create
shipment data
Customer system
2
FTP
FTP
FTP
Landmark Global ftp server
Customer ftp server
Create your Shipment data through
online Mercury Tool
3
Manual upload of an Excel or delimited file (csv)
4
One by one manual entry
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Shipments detailed tracking information:
main tracking statuses
Processed
Label generated
Awaiting shipment
Shipment Data
uploaded
Customs Cleared
Customs data
transmitted
Intermediate statuses
such as “In transit to
crossdock”, “Linehaul”,…
Shipment received
in destination
country
Reships
e.g. will be
restocked/fulfilment
Attempt to delivery
Delivered
Undelivered
Multiple
statuses
Returns
Always provided
Optional
Two possible ways to get your shipment
tracking details
Webservices
Mercury tracking page &
website
Request & receive tracking
information and receive specified
shipment tracking information
Enter the Landmark Tracking ID
number, the shipment
(order) reference or the
package (box) reference
through a customized url link
that can be provided to your
end consumer without login
required
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Extract useful financial and/or
operational data
Example
You can extract Excel reports by se
arching on several criteria’s
(period, facility, country of destination
, …)
Our reports are provided depending
on your profile:
•
•
•
•
•
Shipment report
Fulfillment orders report
providing item detail
Invoices report
Tracking status report
…
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Consult your invoices in Mercury
Example
You can search your PDF
invoices by date or invoice
number.
Company name
Address
Our invoices are transparent
and detailed, including:
•
•
•
•
•
•
•
Date processed
Service selected
Tracking number per parcel
Weight
From country
To country
….
Mercury enables to increase speed &
quality of your customer service
Extensive self-service module depending on your profile
•
•
•
•
•
•
•
•
•
Request reshipments
Tracking shipments
Search shipments
Perform service upgrades
Update shipments
Inventory management
Review invoices
Extensive knowledge base
Detailed reporting
Mercury is much more than a logistics
tool …
1. Create
shipment data
4. Reporting
Logistics
5. Consult
invoices and
customer service
2. Generate
Labels
3. Detailed
Tracking
information
Logistics
6. Manage
Fulfillment
information
Fulfillment: a global cycle, a closed loop
1. Provide your product
catalog
2. Ship stock to
one or many of
our facilities*
3. Create your
orders in
Mercury**
4. Your
orders will
be packed
and
processed
Replenish your inventory when needed
*This will be decided together with your account
Manager depending mainly on geographical
criteria’s
**How to create you orders is described in the
following slides
Fulfillment: get an overview of your real
time inventory over different locations
Real time
inventory
Create shipment /
Orders
Various options to create orders and
receive inventory data
Fully Integrated
1
3
2
Webservices &
API
Receive SKU
inventory
information for
all or specified
facilities
Via online Mercury tool
FTP (formats
supported:
Excel,
delimited files
(csv))
4
Manual upload
of an Excel or
delimited file
(csv)
One by one
manual entry
In the fulfillment module : Search per SKU or per facility what
is your real time level of inventory
Fulfillment detailed tracking information:
main tracking statuses
Order
received
Processed
Customs Cleared
Customs data
transmitted
Being
packaged
Intermediate statuses
such as “In transit to
crossdock”, “Linehaul”,…
Shipment received
in destination
country
Reships
e.g. will be
restocked/fulfilment
Attempt to delivery
Delivered
Undelivered
Multiple
statuses
Returns
Always provided
Optional
Annex
Definitions
Name
Defintion
API call
Electronic request from a Customer application to a company system. Or electronic response that
the customer application can handle.
Consignee
The recipient of a shipment. The consignee might also be called the end-consumer.
Delimited file
Formats that use specific delimiter characters to separate the values in each row
Facility
Warehouse dedicated to logistical operations
FTP
The File Transfer Protocol is a standard network protocol used to transfer computer files from one
host to another host through the internet
Inventory
This is product from the client that is housed by Landmark and can be used to fulfill orders when
Landmark handles fulfillment.
Order
Refers here to an online order on our customer website that needs to be shipped to the endconsumer
Reships
Shipment that have not been delivered getting an additional attempt to be shipped again
Returns
Shipments that are returned by end-consumer and that get a specific treatment depending on our
customer instructions : back to our dock, to our customer dock, destruction, charity, ..
SKU
Stock keeping unit, unique identifier associated to a product
Csv format:
Comma-separated values file where the data items are separated using commas as a delimiter
Webservice
A Web service is a method of communication between two electronic devices over a the internet
Customer integration: Webservices or FTP
In order to be integrated you need to contact your account manager and complete together a
customer set-up form containing your general information such as contact persons, your
Destinations and your options (such as pickup).
Webservice: Send a request message to a webservice, and receives a response message
through the internet .
The link to our webservice specifications can be found through the following link:
Mercury API specs
Customer system
API request
Mercury
Internet
API response
FTP files: Standard FTP Server connection for transferring data from site to site
Our electronic file specifications can be found in the following document:
Customer ftp server
FTP
Internet
Dedicated folder with login and password
FTP
Landmark Global ftp server
Barcode format and label
recommendations (1/3)
Standard label requirements
• Sizing:
Standard Labels generated by Mercury will be sized to 4x6 inches at 203 dpi. These are
the recommended specifications for labels created by clients, but not required.
• Required Fields:
1. Barcode (Tracking number):
• Stucture :
LLCCCCCCNNNNNNNNNNNN
LL: Product and service level =21 (service LGINTSTDU/LGINTSTD)
CCCCCC: Account ID (customer service number) e.g 000712
NNNNNNNNNNNN: Unique parcel number (12 digits)
•
•
•
GS1-128 barcode symbology is recommended for the barcode
The barcode should be at least 5cm wide for ease of scanning purposes.
Human readable barcode value - in case the barcode cannot be scanned
Barcode format and label
recommendations (2/3)
2. Service Level
• LGINTSTDU : Standard International DDU
• LGINTSTD : Standard International DDP
3. Return Address
4. Date of label creation
5. Weight of the package
6. Delivery Address
• (Company name )
• Name
• Address line 1
• (Address line 2)
• (Address line 3)
• Zip code / city
• State
• Country
7. Human readable Customer Reference or Package Reference (if applicable)
Barcode format and label
recommendations (3/3)
Example of label: