Elective Offerings
February 2 – 6, 2014
Monday, February 3, 2014
1:00 pm – 2:40 pm
115: Business Communications
Learn the elements of effective written and oral communication. Class addresses style, audience analysis, format,
presentation and delivery. Effective communication strategies for presentation and delivery. Effective
communication strategies for professional settings will be discussed. Learn the difference between 'your need to
tell' and 'your audiences' need to know'.
Faculty Member: Mary Vosevich
119: Presentation Skills
Enhance your ability to provide presentations by learning how to organize and display information that is effective,
stimulating, and conveys the message that is most helpful to you and organization. Learn how to use a range of
media devices and computer based technology to improve your presentation techniques.
Faculty Member: Lander Medlin
246: Customer Relations
Effective customer communication is essential for a successful facilities management organization. Discuss who
the customers are, how we understand their expectations, and the steps we take to meet those expectations.
Explore customer surveys, communication methods, training in customer service, and the ways to market the
facilities organization.
Faculty Member: Polly Pinney
270: Strategic Capital Planning
This presentation offers a broad treatment of capital planning and budgeting that expands beyond reinvesting to
mapping out a long-term capital plan. Participate in a discussion on the need for comprehensive capital planning,
examine case studies of successful programs, review the components of a comprehensive methodology, followed
by techniques of implementation.
Faculty Member: Harvey Kaiser
336: Chilled Water Distribution
The course will discuss the various chiller water distribution methodologies, beginning with an outline of the
objectives for chilled water distribution. The cost of chilled water distribution systems as well as the efficiency and
effectiveness of those systems will be taught. System basics will be covered as well as a comparative analysis of
primary vs. secondary system operations.
Faculty Member: Lawrence Schuster
351: Financing Energy Projects
The course provides process guidelines and resource solutions for funding energy, utility, and infrastructure
projects through various methods including self-financing, state- financing and private financing. Performance
contracting, retained earnings, fund leveraging, capital planning, institutional tax-exempt bond funding, state
revenue bonds, third party financing and similar concepts will be discussed.
Faculty Member: John Vucci
443: Design Standards
Learn how to communicate to the design consultant your campus needs in a new or renovated
building. Review how to develop a set of institutional guidelines and standards for design
consultants to utilize in the design of a campus project and how to contractually bind the
consultant to your guidelines and standards. Discuss how to create feedback loops, for revisions to the standards,
from the maintenance and custodial organizations and other stakeholders.
Faculty Member: Steve Thweatt
446: New & Emerging Products/Materials for Building Design
This class will focus on new and emerging products and materials suitable for use in the construction of higher
education facilities. We live in an age where products are being developed at an exponential rate. It is important
to keep up to date with new developments. Come see some new and interesting building products and materials.
We will also identify some poor performing products as well as some “tried and true” building materials.
Faculty Member: Joel Sims
3:10 pm – 4:50 pm
155: Challenging Personnel: What to Do?
This class discusses the 10 categories of “difficult” people, looking at reasons why they are the way they are and
provides some strategies for working with each group. Relates to the “whys” of decision-making or actions.
Faculty Member: Lynne Finn
159: Basic Financial & Accounting Applications
The purpose of this course is to familiarize the facilities manager with basic current financial and accounting
practices and procedures, enabling him or her to gain a minimum level of expertise for job application.
Faculty Member: Bill Stauff
214: Fire and Life Safety Systems
This presentation will describe fire detection and suppression systems, exit and emergency lighting systems, and
other fire and life safety systems as related to educational facilities. Discussions will emphasize installation,
modernization, codes, testing, and inspection.
Faculty Member: Mike Halligan
280: Resource Allocation Models in Higher Education And How Changes Impact Facilities Services
Higher education institutions approach the allocation of resources in several ways. This course will provide a brief
overview of the most widely used models, with a deeper focus on the growing trend towards more decentralized
models such as responsibility center management or activity-based budgeting – a trend that will impact how
facilities services and other support activities are managed. This session will consider that impact on facilities
organizations and will provide lessons learned and pitfalls to avoid.
Faculty Member: Melody Bianchetto
319: Central Chiller Plants
This session provides a compare and contrast overview of centralized vs decentralized chiller plants. Specifically,
the common concepts of design and operations of both methodologies will be discussed. Three common
strategies for design will be presented: constant volume, primary-secondary and variable primary. An update will
also be provided on the pending ASHRAE guideline developed from which efficient monitoring of chiller plant
coefficient of performance (Kw/TR) can be measured and used to control plant operation.
Faculty Member: John Vucci
362: Metering, Measurement and Verification
While managing energy use and costs has always been considered an important objective of any facilities
management organization, the impact of spiraling energy costs has made this issue more important now than
ever. Key to managing energy costs is knowing where, when, and how energy is being used.
Faculty Member: Larry Schuster
427: Alternative Project Delivery Methods
Learn about the various project delivery methods available for your capital program and why the design/build
method is gaining popularity. Hear about the development of Integrated Project Delivery and how it is being used
more and more on campus projects. Evaluate many other alternative project delivery systems including
construction management and program management, conventional lump-sum contracts, unit cost contracts, and
guaranteed maximum price contracts. . Pros and cons for each approach will be explored along with guidelines for
appropriate applications of each delivery approach.
Faculty Member: Steve Thweatt
467: Systems Optimization – Tuning Your Health for Peak Performance
Learn tools and strategies to help prevent you from getting sick or developing an
illness in the work environment. Explore techniques to enhance your mental acuity
and physical performance on the job and at home. The session will also include a
demonstration of a testing procedure that can be used to screen for potential
problems with your health.
Faculty Member: Ron Medlin
Tuesday, February 4, 2014
1:00 pm – 2:40 pm
156: Project Management
Project management isn't just about construction but is useful in any project that you are doing. This class will
provide an overview of the five process groups of Project Management - initiating, planning, executing, controlling,
and closing - and the project manager's roles and responsibilities.
Faculty Member: Mary Vosevich
194: Budgeting for the Facilities Department
The purpose of the course is to give the facilities manager sufficient knowledge and tools to help him understand
and aid him in the preparation of facilities budgets, founded on the current best practices and techniques in the
field. One major feature of the course would be an interactive case study with the objective of determining the
best use of scarce resources to accomplish the department’s mission.
Faculty Member: William Stauff
293: Information Technology in FM
Information technology plays a critical role in the day-to-day operation of a Facilities Management organization.
This course will provide a discussion of how FM organizations can leverage information technology to improve the
effectiveness and efficiency of their organizations. Topics discussed include work management systems, analytics
and reporting, and mobile technology.
Faculty Member: Christopher Smeds
282: Building Automation Systems
This course will provide an overview of a Building Automation System (BAS) utilized to monitor and control typical
building HVAC systems. The course will cover typical architecture for web-based systems, industry terms, types of
systems, system components, and communication protocols. Discussions will include the benefits and effective
uses of BAS systems for facilities managers related to energy conservation and customer service as well as future
trends in the industry.
Faculty Member: Allen Boyette
325: Electric Systems Planning, Reliability, & Safety
This elective provides an in-depth review of issues related to electrical systems including planning, construction
and workplace procedures, training, risk management, insurance, due diligence, safety, loss prevention, identifying
critical systems, and equipment reliability. Case studies will be presented.
Instructor: Lindsay Wagner
361: Energy, Renewables and Carbon Footprint
This session will provide an overview of renewable energy concepts and related carbon footprint implications.
Current trends in wind, geothermal, biofuels, solar, ocean, and hydroelectric energy sources and other emerging
technologies. Discussion will include energy use and procurement related to sustainability on campuses .
Faculty Member: Cheryl Gomez
442: Designing for Maintainability
Discuss procedures to assure that institutions achieve the best overall value from their investment in new or
renovated facilities. Understand the balance between aesthetics and durability and how they both play an
important role in design. Discuss the evaluation of facility designs based on life cycle costs and learn the questions
to ask during the design process so that you help create an overall better product.
Faculty Member: Joel Sims
464: Designing & Constructing for Facilities Stewardship
Discuss the stewardship role of the project team in planning, designing and constructing new and renovated
facilities. Discover why using the total-cost-of-ownership approach for project investment decisions is an effective
approach to aligning the interests of users, administrators and stakeholders in environments where capital,
operational and renewal funding is traditionally disjointed. Review how to integrate common asset management
tools and stewardship planning in the design of a project.
Faculty Member: Sadie Greiner
3:10 pm – 4:50 pm
144: Conflict Management
This course is designed to allow facility personnel to identify, analyze, and develop a positive action plan for
working with and managing conflict in the workplace. Participants will learn skills that will enable them to achieve
mutually acceptable agreement in all situations, in every sort of conflict, in their personal and professional life.
Participants in this course will be using Principled Negotiations, developed at the Harvard Negotiation Project, to
gain knowledge and develop skills in negotiating. Participants will focus on four basic points during the course:
People: separating the people from the problem; Interest: focus on interest, not positions; Options: generating a
variety of possibilities before deciding on a solution; and Criteria: results are based on objective standards. This is
an interactive course involving participation of all who attend.
Faculty Member: Wally Glasscock
166: Decision Making
Decision making centers on the correct identification of an issue, precise clarification of roles, and a skillful
application of a decisional process. This, in turn, provides the core foundation for an organization's growth, health,
and competitive advantage.
During this session, we will discuss:
* How to identify influences.
* The best ways to use MBTI Decision Styles.
* How to apply the Involvement Continuum.
* Groupthink and its impact.
It is a difficult challenge to balance information and legitimate needs with resources and organizational goals. The
goal of optimal decision making is to leverage learned skills and fuse creativity with analysis to produce the best
possible results.
Faculty Member: Fred Gratto
212: Mechanical Systems
This course will provide a technical discussion of various types of heating, ventilation and air conditioning systems
found in higher education facilities. The focus will be on system components, automated control systems,
maintenance practices, and codes and standards. Discussions will include designing for maintainability, systems
commissioning, and contract alternatives.
Faculty Member: Gary Reynolds
294: Total Cost of Ownership
This course will provide a discussion of total cost of ownership and how it applies to higher education
facilities. The focus will be on survey results, real life application, and how to implement in higher education
facility settings. Discussions will include challenges and opportunities.
Faculty Member: Ana Theimer
332: Heating Distribution Systems
This session will cover the various approaches to installing, maintaining, and operating a heating distribution
system. The course will examine the pros and cons of various installation methods from tunnels to box conduit to
direct buried, the various pipe materials, how best to connect new and existing buildings to the system, pumping
issues, looped systems versus radial, and other best practices issues. Life cycle cost, net present worth, and long
term reliability, quality, and maintainability issues of each system be discussed as well as when should low or high
temperature hot water or steam be used.
Instructor: Tom Becker
333: Electrical Distribution Systems
This course will present various approaches to installing, maintaining, and operating an electrical distribution
system. The course will examine the pros and cons of various installation methods from direct buried, precast
ductbanks, poured-in-place ductbanks, and overhead systems. Discussion will include the proper sizing of systems
and cables, cable pull issues, relay coordination, how to isolate faults, how to reduce costs while not sacrificing
quality, how to specify and use a supervisory control and data acquisition system (SCADA), and other issues. Life
cycle cost, net present worth, and long term reliability, quality, and maintainability issues of each system be
discussed
Instructor: Lindsay Wagner
456: Facilities Design for Future Technologies
Discuss the technical parameters of the learning environments of the 21st Century Campus.
Learn the basic principles of designing learning spaces for multimedia presentation,
videoconferencing, and networked instruction. Understand how these basic principles can be
successfully applied to a variety of project types, including labs, classrooms, and the new breed
of flexible learning spaces. (Recommended prerequisite: 455 Emerging Technologies and the
21st Century).
Faculty Member: Mark Valenti
462: Introduction to Blueprint Reading
This hands-on fundamentals course is designed for individuals in facilities administration and operations who are
responsible for reviewing design drawings for campus projects. Learn the techniques for reviewing and
interpreting plans and elevations by envisioning three-dimensional space from a two-dimension representation.
Review how architectural and engineering drawings, better known as "blue prints", once reproduced for review,
are structured, layered, detailed, cross- referenced and more.
Instructor: Sadie Greiner
Thursday, February 6, 2014
1:00 pm – 2:40 pm
120: Tearing Down Organizational Walls
In facilities organizations there is sometimes an “over-the-wall” syndrome. A design team tosses their finished plan
over the wall to construction. This team tosses the plan back over the wall because of needed changes. The design
team then tosses it over another wall back to the campus customer. These actions result in walls of resentment.
They become sources of trouble between individuals, teams, and departments because we make judgments. These
mental walls lead to rivalries, jealousy, and defensiveness. People gradually build stereotypes of others and act on
those labels. Other people respond in kind, which breaks down the synergy within the organization. This session
uses the construction of the Berlin Wall and its subsequent demolition 28 years later, as a metaphor for us as
individuals to consider our paradigms and relationships with other people and other departments.
Faculty Member: Fred & Kathy Gratto
180: APPA Credentialing
In an era when credentials are critical to your success, and that of your colleagues, APPA offers the institutional
facilities community two levels of credentialing – Educational Facilities Professional (EFP) and Certified Educational
Facilities Professional (CEFP). Join us for this informative session as a brief understanding of the origins of the
credentialing program are shared; determine which credential is right for you and which is right for members of
your team; take away the value proposition provided to educate your leadership on the benefits of a credentialed
facilities team; how to prepare to sit for the exam(s) and much more!
Faculty Member: Christina Hills
242: Emergency Preparedness
An increasing number of higher education institutions are placing more emphasis on emergency preparedness.
Earthquakes, hurricanes, flooding, and other natural disasters have all taken their toll on our campuses. This
presentation will include recounts of actual devastating events and offer models for a campus emergency
preparedness plan. Discussion will include planning an emergency operations center, media relations, community
coordination, reconstruction, and FEMA interaction.
Faculty Member: Jim Roberts
245 - Improving Custodial Operations
This elective will provide practical information and insight on custodial staffing and training issues. Nearly every
organization is seeing increased demands on custodial service, due to budget constraints, public expectations and
environmental issues. Often, custodial operations are the first to be sacrificed when budgets are cut. How do you
justify the current staffing especially when budgets are cut? How do you succeed in requesting additional
staff? This class will review specific training methods, evaluate the critical elements of a good training program,
provide guidelines for developing and maintaining a training program, and overview one case study involving the
development of a training program in-house.
Faculty Member: Lynne Finn
364 Sustaining Sustainability
Sustainability has become the buzz word in higher education. Often decisions to install renewable energy systems
and highly technical HVAC systems are made without provision for maintenance and operations. Tools such as
total cost of ownership can be utilized to offset this burden. Learn what data needs to be taken to the table in
order to drive decisions and make sustainability sustainable on your campus.
Instructor: Lindsay Wagner
372 Introduction in Facilities Networking
This session will introduce participants to the world of connectivity and possibilities of networking in facilities
management and specifically in the energy and utilities arena. The basics of a university networking backbone will
be explained as well as how different systems connect and use a campus network to facilitate systems and web
access.
Instructor: Roberto Del Real
445: Building Commissioning
Learn about the process of building commissioning, why it is necessary, and how its helps deliver fully functional
facilities. Discuss the process from project programming through design, construction and into occupancy,
operation, and maintenance. Review the costs and benefits of commissioning and explore how to tailor the
commissioning process to the way an institution does business.
Faculty Member: Eric Gregory
466: Building Information Modeling
Virtual Design and Construction (VDC) is here and is changing the design and construction process. Facilitated by
Building Information Modeling (BIM) technology, the industry has begun a major transformation. This session will
provide an update on the industry initiatives that are driving this transformation and show how they are being
applied to real projects both big and small. Learn how facilities on your campus can begin to realize some of the
same benefits that others have begun to realize by incorporating BIM technology into their planning, design,
construction, and maintenance and operations processes. Discussion will include some emerging best practices on
how to start BIM on your campus and the future of BIM.
Faculty Member: Jeff Gee
3:10 pm – 4:50 pm
113: Leadership and Management Skills
Discuss the various forms of power available for use by the leader, with emphasis on the more effective ones.
Study contemporary philosophies of leadership offered by writers from the late 1950s through today. Share with
classmates the best leadership traits you have observed in your experience.
Faculty Member: Frederic & Kathy Gratto
127: The Manager as Coach
Coaching is experiencing dramatic growth as a valuable management tool for managers and supervisors. You will
sharpen your communication and management skills as you integrate the coaching examples, skill-building
exercises, and coaching tips and traps into a positive approach with your employees. Coaching is applicable in all
areas of management but is especially valuable in evaluations, discipline, positive and negative feedback, and
career development.
Faculty Member: Wally Glasscock
241: Campus Security and Safety
This course will address the unique challenges of managing campus security and security programs. Topics will
include such safety issues as lighting, communication systems, pedestrian safety, safe rides, broadcast alert
systems, student activism, campus police models, and emergency telephones. Events on over the past year have
brought campus safety to the forefront of higher education leadership. Participate in discussions of new safety
initiatives occurring on campuses.
Faculty Member: Jim Roberts
292: Dean’s Panel
Faculty Members: Institute Deans
316: Combined Heat and Power
This session will provide an overview of commonly used Combined Heat and Power (CHP) technologies, including:
boilers, turbine generators, combustion turbines, heat recovery steam generators, geothermal systems,
microturbines, and fuel cells. Analysis of combined heat and power options will be discussed, including capital and
operational economics, comparison of system efficiencies, master planning issues, staffing considerations, and
environmental challenges. A goal will be to give a basic background of how CHP works, and provide participants
with a better understanding if they are considering installing, expanding, or abandoning a CHP system on their
campus.
Faculty Member: Henry Johnstone
363: Disaster Prep and Business Continuity for IT
This session will explore issues, challenges and considerations needed to develop a business continuity and
disaster recovery plan for telecommunication and information systems. This session will examine key components
of a business continuity plan from risk assessment to risk mitigation. Participants will examine various risk
scenarios and examine response options that can be used to develop recovery plans.
Faculty Member: Craig Klimczak
453: Planning for Energy Conservation
Learn how to take advantage of project and operational opportunities to lower energy consumption in campus
facilities. Review the process for conducting energy audits and identifying energy conserving investments with
attractive paybacks. Discuss the benefits of commissioning and the post-project steps that can be taken to ensure
building operational performance meets or exceeds designed energy standards. Explore technology, processes
and organizational synergy that produce energy efficient design, construction and operation of campus facilities.
Faculty Member: Doug Litwiller
454: Planning for Parking & Circulation
Careful attention to the development of the campus physical environment is essential to the support and success
of a college or university mission. Get an understanding of the variety of issues and numerous components that
make up our campus environment. Define the campus infrastructure; determine what it includes and how it
impacts students, faculty, staff, visitors and the community. Discuss basic principles for the effective planning of
open space, buildings, circulation, parking, landscape, utilities, signage, lighting, waste disposal, arts, accessibility,
etc. Learn concepts for the development of both the physical boundaries and the relationships between campus
and the community. Discuss ways in which we can integrate campus programmatic needs with the physical plans
that create a positive and successful campus environment.
Instructor: Joe Bilotta