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Overview
Chapter Five examines the following topics:
(1)Corporations as moral agents and individual responsibility.
(2)The narrow view and the broader view of corporate responsibility.
(3)Corporate responsibility and the invisible-hand argument, the let-government-do-it argument, and the business-can’t-handle-it argument.
(4)Institutionalizing ethics within corporations, ethical codes, and corporate culture.
Moral Issues in Business
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Introduction
The chapter discusses the application of moral standards to corporate organizations and the concept of corporate social responsibility.
Corporations yield awesome economic clout.
The five hundred largest U.S. corporations make up at three-quarters of the American economy.
The best-run systems employ highly structured and impersonal management systems.
What are the moral implications of such systems?
Moral Issues in Business
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The Corporation
A corporation is a three-part organization made up of:
(1) Stockholders, who provide the capital, own the corporation, and enjoy liability limited to the amount of their investments.
(2) Managers, who run the business operations.
(3) Employees, who produce the goods and services.
Moral Issues in Business
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The Limited Liability Company
The concept of limited liability: Members of a corporation are financially responsible for the debts of the organization only up to the extent of their investments.
Differences between corporations and other business partnerships:
(1) A corporation requires a public registration or acknowledgement by the law.
(2) The shareholder is entitled to a dividend from the company’s profits only when it has been
“declared” by the corporation’s directors.
Moral Issues in Business
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The Limited Liability Company
Kinds of corporations: For-profit, nonprofit; privately owned or owned wholly or in part by the government; privately or publicly held.
Evolution of the corporation: The modern business corporation has evolved over several centuries.
The corporate form developed during the
Middle Ages.
The first corporations were towns, universities, and ecclesiastical orders, chartered by government and regulated by public statute.
Moral Issues in Business
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The Limited Liability Company
The birth of the corporation: These enterprises began in 1600, when Queen Elizabeth I granted to a group of merchants the right to be “one body corporate” and bestowed a trading monopoly to the East Indies.
The pooling of capital: Members of the earliest corporations financed voyages and absorbed the losses individually if vessels sank – since ships became larger and more expensive, buyers had to pool capital and share the losses.
Moral Issues in Business
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The Limited Liability Company
The final stage of corporate evolution: The traditional system of incorporation involved petitioning the Crown (in England) or the state government (in the U.S.) for charter
In the 19 th century, this was replaced by a system in which corporate status was granted essentially to any organization that filled out the forms and payed the fees.
Moral Issues in Business
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The Limited Liability Company
Two ideas motivated the change behind the new system:
(1)The belief that a business corporation should not be directly tied to any public policy.
(2)The view that a corporation is a by-product of the people’s right of association, not a gift from the state.
Moral Issues in Business
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Corporate Moral Agency
Corporations as legal persons: In the eyes of the law, corporations are legal persons.
This means they enjoy rights and protections that any ordinary individuals do.
These include the right to free speech, due process, against unreasonable searches and seizures, jury trial, and freedom from double jeopardy.
Moral Issues in Business
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Corporate Moral Agency
What kind of person is a corporation? A corporation is an artificial person,
Its existence within the legal system raises the question of its status as a moral agent.
Moral Issues in Business
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Corporate Moral Agency
Can corporations make moral decisions? The process of moral corporate decision making is filtered through the framework of the corporate
internal decision (CID) structures.
This framework consists of individuals although it ultimately operates like a machine.
Moral Issues in Business
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Corporate Moral Agency
Can corporations make moral decisions? Only the individuals within the structure can act morally or immorally, and can be consequently held morally responsible for their actions.
So philosophers disagree as to whether the structure as a whole can be liable for criminal offenses and punishable by the law.
It seems that not every form of punishment can be applied to corporations.
Moral Issues in Business
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Corporate Moral Agency
Vanishing individual responsibility: Acting within the confines of a given CID framework makes it difficult to assign individual responsibility for corporate outcomes.
The structure of modern corporations contributes a great deal to the diffusion of responsibility, which means that no particular person(s) can be held morally responsible.
Moral Issues in Business
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Corporate Moral Agency
Vanishing individual responsibility: One response to the tendency of vanishing individual responsibility is to attribute moral agency to the corporation itself.
Another response is to refuse to let individuals duck their personal responsibility.
Moral Issues in Business
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Rival Views of Corporate
Responsibility
Rival views of corporate responsibility: The debate over corporate responsibility involves several elements:
Whether it should be construed narrowly to cover only profit maximization.
Whether it should be considered more broadly to include acting morally, refraining from socially undesirable behavior, and contributing actively and directly to the public good.
Moral Issues in Business
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Rival Views of Corporate
Responsibility
The narrow view: profit maximization: In his book Capitalism and Freedom, economist Milton
Friedman (1912–2006) argues that diverting corporations from the pursuit of profit makes our economic system less efficient.
Business’s only social responsibility is to make money within the rules of the game.
Private enterprise should not be forced to undertake public responsibilities that properly belong to government.
Moral Issues in Business
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Rival Views of Corporate
Responsibility
Broader view – corporate social responsibility:
Says that a corporation has obligations not only to its stockholders, but to all other constituencies that affect, or are affected by, its behavior.
This includes all parties that have a stake in what the corporation does or doesn’t do – employees, customers, and the public at large.
It is sometimes called the social entity model or the stakeholder model.
Moral Issues in Business
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Rival Views of Corporate
Responsibility
Broader view – corporate social responsibility:
The relationship between business and society is seen as an implicit social contract that requires business to operate in socially beneficial ways.
Corporations must take responsibility for the unintended side effects of their business transactions (externalities) and weigh the full social costs of their activities.
Moral Issues in Business
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Rival Views of Corporate
Responsibility
Proponents of the narrow view argue that management’s responsibility to maximize shareholder wealth outweighs any other obligations.
Proponents of the broader view argue that management has fiduciary responsibilities to other constituencies as well (to employees, bondholders, and consumers).
Moral Issues in Business
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Rival Views of Corporate
Responsibility
Who controls the corporation? Few economists or theorists believe that stockholders are really in charge of the companies whose shares they hold or that they select the managers who run them.
Today, as most business observers acknowledge,
management handpicks the board of directors, thus controlling the body that is supposed to police it.
Moral Issues in Business
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Debating Corporate Responsibility
The invisible-hand argument: Corporations should not be held accountable for non-economic matters – this distorts business’s mission and undermine the free-enterprise system.
Objection: Does not apply to modern conditions in the free market – corporations are extremely powerful but are pressured by public opinion to present themselves as responsible citizens.
Moral Issues in Business
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Debating Corporate Responsibility
The let-government-do-it argument: The corporation has a natural and insatiable appetite for profit – should be controlled through a government imposed system of laws and incentives.
Objection: Government can’t anticipate all moral corporate moral challenges – but manifests many of the same structural characteristics that test moral behavior inside the corporation.
Moral Issues in Business
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Debating Corporate Responsibility
The business-can’t-handle-it argument:
Corporations lack the expertise: Corporate executives lack the moral and social expertise to make other-than-economic decisions.
Corporations will impose their values on us:
Broadening corporate responsibility will
“materialize’’ society rather than “moralize’’ corporate activity.
Moral Issues in Business
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Debating Corporate Responsibility
The business-can’t-handle-it argument:
Objection to first argument: The social role of corporations does not confine its or its employees’ responsibilities to profit making – often only business has the know-how, talent, experience, and organizational resources to tackle problems.
Objection to second argument: Corporations already promote consumerism and materialism – but from a broader view of responsibility, are they likely to have a more materialistic effect on society?
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Institutionalizing Ethics Within
Corporations
To make ethics a priority, corporations should:
(1) Acknowledge the importance, even necessity, of conducting business morally.
(2) Make a real effort to encourage their members to take moral responsibilities seriously.
(3) End their defensiveness in the face of criticism, and invite public discussion and review.
(4) Recognize the pluralistic nature of the social system of which they are a part.
Moral Issues in Business
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Institutionalizing Ethics Within
Corporations
Limits to what the law can do: Defenders of the broader view of corporate responsibility argue that the law is a fully adequate vehicle for the control of business practices.
But the law is limited in what it can achieve:
(1) Many laws are passed only after there is general awareness of the problem.
(2) It is difficult to design effective regulations and appropriate laws.
(3) Enforcing the law is often cumbersome.
Moral Issues in Business
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Institutionalizing Ethics Within
Corporations
Ethical codes and economic efficiency: Exclusive concern with profit maximization is socially inefficient in two situations:
(1) When costs are not paid for.
(2) When the buyer lacks the expertise and knowledge of the seller.
Efficient economic life requires public trust and confidence.
The adoption of realistic and workable codes of ethics in the business world can contribute immensely to business efficiency.
Moral Issues in Business
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Institutionalizing Ethics Within
Corporations
Corporate moral codes: Several steps companies should take to institutionalize ethics:
(1) Articulate the firm’s values and goals.
(2) Adopt a moral code applicable to all members of the company.
(3) Set up a high-ranking ethics committee to oversee, develop, and enforce the code.
(4) Incorporate ethics training into all employeedevelopment programs.
Moral Issues in Business
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Institutionalizing Ethics Within
Corporations
Corporate culture: The set of explicit and implicit values, beliefs, and behaviors that shape the experiences of the members of a corporation.
Organizational theorists stress monitoring and managing corporate culture (and understanding each corporation’s distinctive culture) to prevent dysfunctional behavior and processes.
Management must pay attention to the values and behavior reinforced by its corporate culture.
Moral Issues in Business
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