MRAM Monthly Research Administrators Meeting MAY 14, 2015 UW TOWER AUDITORIUM TOPIC PRESENTER CONTACT MINUTES FSSR Update Jeanne Marie Isola Director, Finance & Enterprise Business Services, UW IT 206 685-0903 jmisola@uw.edu 15 Compliance Corner Ted Mordhorst Assistant Dir. for Post Award Compliance, Research Accounting & Analysis 206 616-8678 tedm2@uw.edu 10 Reduced Responsibility Policy Mike Anthony Executive Director, Management Accounting & Analysis 206 616-1379 mda1213@uw.edu 10 Q&A 5 NEXT MRAM JUNE 11, 2015 UW TOWER AUDITORIUM Finance Systems Strategy and Readiness 2 Agenda 1. 2. 3. 4. 5. 6. Modernization timelines Governance Guiding Principles Strategy & Readiness Outcomes Future State & Keys to Success Next Step Administrative Systems Modernization FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY 19 FY 20 HR/Payroll Business process redesign Replace legacy systems Additional functionality Finance * Procure to Pay HR/P - finance intersections Options analysis Business process redesign Replace legacy systems Additional functionality Student MyPlan / Student self svc Curriculum Management Options Analysis Business process redesign Student - finance intersections Replace legacy systems Enterprise Info Mgmt EDMS Enterprise integration EDW / BI build-out Significant implementation effort Incremental modernization Project start up (Ongoing maintenance and production support not represented) * Meeting biennium dates are critical to project success Finance System Strategy and Readiness Timeline Jul-Aug 2014 Sep-Oct 2014 Nov-Dec 2014 Jan-Feb 2015 Mar-Apr 2015 Finalize Gartner SOW On board Staff Resources Oct Kick off Prep Work Strategy, readiness and process workshops Fit/gap analysis TCO Final report and next steps Organizational Change Management, Communications HR/Payroll Implementation: Design Phase Configure and Prototype (cont. through May 2015) Governance Structure • • • • Paul Jenny, Senior Vice President, Planning and Management Ruth Mahan, Chief Business Officer, UW Medicine & VPMA UW Kelli Trosvig, Vice President for UW-IT and CIO V'Ella Warren, Senior Vice President, Finance and Facilities ADVISORS TO WORKING GROUP • • • • • • Ann Anderson, Associate Vice President and Controller Susan Camber, Associate Vice President, Financial Management Mary Fran Joseph, Associate Dean for Administration & Finance, SOM Aaron Powell, Associate Vice President for Information Management Gary Quarfoth, Associate Vice President, Planning and Management Sarah Hall, Assistant Vice Provost, Office of Planning and Budgeting PROJECT DELIVERABLE REVIEW TEAM • • • • Ann Anderson, Associate Vice President and Controller Bill Ferris, Chief Financial Officer, UW-IT Sarah Hall, Assistant Vice Provost, Office of Planning and Budgeting Barbara Wingerson, Executive Director, Finance and Administration, F2 PROJECT TEAM • • • • Jeanne Marie Isola, Director, Finance, UW-IT Kim Jaehne, Executive Assistant, UW-IT Melissa Bravo, Project Manager, UW-IT Jenn Dickey, Senior Project Lead, UW-IT SPONSOR WORKING GROUP • Tim McAllister, Senior Analyst, UW-IT • Lee Olson, Business Analyst • Lisa Yeager, Project Advisor, UW-IT Guiding Principles Guiding Principle: Enterprise System All University of Washington units will utilize the new Finance ERP system which will deliver best practice and standard ERP capabilities and work processes. Guiding Principle: Business Processes The University of Washington will utilize functionality to achieve business process consistency across the organization. Guiding Principle: Sourcing Guiding Principle: Information/ Data Guiding Principle: Risk The University of Washington will adopt an approach of outsourcing the applications hosting, management and support for its Finance ERP applications via third party Saas solution(s). The University of Washington will standardize financial data definitions and values across the institution for financial and consolidated reporting. The University of Washington will apply a risk mitigation strategy that includes clearly defined entry and exit criteria for each project phase to reduce risk. 7 Finance Systems Strategy and Readiness Goals and Objectives Engage Gartner Inc. as objective, vendor-neutral 3rd party Preliminary, high level assessment of institutional readiness for the Finance Modernization effort Inform how and when to proceed with the Modernization effort. Assess system solutions UW has chosen for Student and HR/P administrative systems: Kuali and Workday Leverage FSNA work, minimize campus impact Develop business case that reflects fit/gap, total cost of ownership, and roadmaps for each option Gartner Processes included in scope Record-to-Report Processes General Accounting/General Ledger Treasury & Cash Management Budgeting & Financial Planning Asset Management Project Accounting Grants Management Order-to-Cash Processes Internal Billing Procure-toPay Processes Purchasing & Payables Technology Solution Applications & Technology Architecture Receivables & Cashiering Expenses Preliminary Outcomes UW financial systems are very fragmented and decentralized; Side systems, data re-entry and reconciliation creating huge overhead Focus of effort should be on Business Process Transformation; standardizing and centralizing cross organizational processes Workday and Kuali are both viable options; costs of both options are comparable Future State Flexible financial reporting/analysis tools; Reduce side systems and creative use of project cost accounting Standard financial policies, processes, procedures; utilizing ERP system Centralized leadership and ongoing oversight to govern/ administer new system Significant organizational changes • staffing and skillsets, • transparency of financial data and • changes in data & summary rules impact leadership reports Keys to Program Success Management commitment to execute and realize the business case Key sponsor and stakeholder buy-in and timely decision making throughout project Institutional leadership support to make sure decisions “stick” Appropriately respond to community resistance without derailing the program Strong program management; unified project team; unified management structure Obtain funding on a timely basis Keys to Program Success Contract w/vendors on a timely basis; SOWs and terms focus on shared outcomes Engage a qualified systems integrator Quickly recruit, hire and onboard on a timely basis Schools collaborate on the solution Effective coordination and collaboration with HR/Payroll project Immediate Next Step Define funding strategy Wrap Up/Questions Appendices 1) Strategic and Business Drivers 2) Current State Findings UW Strategic and Business Drivers Address continued growth and complexity Respond to increased competition Transform due to increased market pressures Mitigate operational risks Achieve operational efficiencies Provide foundation for transformation Strengthen decision making capabilities UW Finance System and Project Risks Organizational • Current system(s) and processes impede ability to address growth, competition, and transformation • Organizational change “fatigue” as result of other initiatives (e.g., HR/Payroll) • Overly complex governance and stakeholder buy-in processes may impede/derail progress • Prerequisite policy changes to be negotiated and finalized in advance of implementation project Financial • No single “system of record”; fragmented systems/processes limit visibility into total financial picture • Potential exposure due to numerous data extract/translation processes to support decision making and what-if analyses • Financial data not available to make timely decisions, impacting UW’s ability to address performance issues or seize strategic opportunities • Potential constraints given decreasing and limited funding sources for system replacement • Longer term pay-back period may limit support from senior executives • Potential to not realize projected savings (e.g., retiring shadow systems, eliminating positions Operational • Current financial system support requires significant institutional and legacy system knowledge • Lack of standard processes and modern financial system functionality results in risky workarounds and “heroic” efforts of a few to support current system • Extreme fragmentation of systems and processes across organization hinders ability to produce financial results accurately, reliably and completely • Resource availability and ability to support current and future financial system implementation effort due to competing priorities – “performing while transforming” Fiscal Compliance Corner Recent Happenings, etc. MRAM May 2015 Ted Mordhorst Director for Post Award Financial Compliance Research Accounting & Analysis NSF Audits University of Florida Total findings: $992,462 Univ of Wisconsin Total Findings $1,669,588 Audit News NSF Data Analytics Audit UF findings: $867K related to 2 month salary limit $48K related to travel costs $33K lack of supporting documentation $27K in unreasonable equipment $7K meal & associated costs NSF Data Analytics Audit Wisconsin findings: $1,276,668 of salary costs for senior personnel that exceeded NSF’s twomonth maximum for salary allocation • $192,707 of unreasonably allocated leave accrual payouts • $70,189 of inappropriately allocated equipment expenses NSF Data Analytics Audit Wisconsin findings: • $56,965 of expenses incurred after the NSF award period had expired • $35,592 of unreasonable consulting expenses • $30,107 of unallowable relocation expenses • $7,360 of unreasonable travel expenses NSF Data Analytics Audit Auditor Recommendations: Strengthen the administrative and management controls and processes Implement university-wide procedures to ensure that all departments are monitoring the allocation of costs charged to NSF awards NSF Data Analytics Audit Auditor Recommendations: Strengthen controls and processes over allocating expenses for equipment and supplies to sponsored funding sources. Require documentation of the methodology used to allocate expenses to sponsored projects, as well as a justification for how the methodology was determined. NSF Data Analytics Audit Auditor Recommendations: Strengthen controls and processes over allocating expenses for equipment and supplies to sponsored funding sources. Require documentation of the methodology used to allocate expenses to sponsored projects, as well as a justification for how the methodology was determined. NSF Data Analytics Audit Auditor Recommendations: Strengthen the administrative and management controls and processes over charging expenses to federal grants near or after the grant’s expiration date Ensuring that all payments made to consultants are supported by an academic services support agreement that is signed before the services are provided. NSF Data Analytics Audit Both institutions disagreed with the findings related to the 2 month salary limit. Auditors did not remove the findings NIH Audit University of North Carolina Total findings: $352,843 Audit News NIH UNC Audit Related to Cost Transfers Transfers occurred 10 months after the initial transaction Documentation did not provide sufficient information to determine a direct benefit to the project NIH UNC Audit Related to Cost Transfers Documentation did not provide an explanation for the allocation method for partial transfer Documentation did not explain why it took 10 months for the transfer to be processed. NIH UNC Audit Reason for disallowances Costs were not Reasonable Costs were not treated consistently NIH UNC Audit Reason for disallowances Department did not follow institutional policy Lack of adequate review of expenditures Final thought Audits are increasingly looking at factors related to internal controls Expense documentation must demonstrate reasonableness, necessary and allocability Expenses during the last 90 days of the award are most often questioned Final thought Both in the UG and in the audit there is an increased emphasis on “necessary”, “essential” and “integral” to define when a cost is allowable. It behooves us to think in these terms when processing transactions TRAINING On May 18 Training on Cost Transfers http://www.washington.edu/research/learning Classes are only 1 hour each (short! sweet!) Future trainings in development Direct Charging of Admin/Clerical salaries Principals for cost Allocation and other normally F&A costs QUESTIONS? Reduced Responsibility Policy and Process MRAM May 14, 2015 Michael Anthony Executive Director Management Accounting & Analysis What problems are we addressing? The requirements of federal cost principles with respect to faculty compensation necessitates the creation of a policy and process that includes a ‘paper trail’ of the ‘full time’ salary base. What problems are we addressing? • Times when faculty lose a source of external funding (e.g., grant support) with the intent of returning to full salary when alternate sources of funding are identified. • Potential for federal agencies to disallow increases in compensation perceived to be prompted solely by the receipt of a grant The Solution • Establish initial full-time equivalent salary and document the commensurate change in activities when it is reduced due to loss of external funding • Assumes no change in appointment. • Documentation accomplished through the Reduced Responsibilities process RR Implementation Plan Assembled a team of faculty, staff, and legal counsel Developed, reviewed and approved new GIM 38 & FAQ document Vetted with academic and staff groups across campus RR Implementation Plan Created a communication and training plan Communication to faculty and staff Roll-out spring & summer 2015 Next Steps • Roll out in three Phases • First phase – Soft rollout March – June 2014 (completed) • • • • • Participation of 3-4 units Review new GIM 38 Review and provide feedback on FAQ’s Participate in and provide feedback on training Assist in identifying helpful tools Next Steps • Second phase – Soft rollout - May/June 2015 • Participation of 6-8 units • Review GIM 38, related FAQ’s and Training Materials • Recruit 2-3 faculty in each unit to participate by going through the process including completion of forms and providing feedback Next Steps • Third phase – Full rollout June/July 2015 • Communicate to all campus units • Conduct training/informational sessions for: – Departmental Administrators – Grant Managers – Payroll Coordinators Rolls & Responsibilities • Faculty – Meet with Chair if external (e.g., gift, grant) funding increases or decreases – Step 1: Follow sequencing of department/school bridge funding policy and when it applies – Step 2: Follow GIM 38 if department/school bridge funding policy does not apply – Update RR Status form when distributions increase/decrease Rolls & Responsibilities • Department/Division Administrator – Facilitate RR process for faculty/chair/program director – Serve as possible liaison between department and Dean’s Office – Notify Chair/faculty if RR status seems imminent – Ensure consistent application of policy for all faculty – Coordinate with payroll coordinator Rolls & Responsibilities • Payroll Coordinator – Update payroll distributions, including RRD based on the RRN form – Notify Department Administrator if/when payroll distributions are less than full appointment – Review current payroll for unpaid %, WOS, LWP and notify Department Administrator Summary • Policy intent is to protect faculty salaries in times when bridge funding not available • Campus training sessions in May/June (train the trainers) • Roll out of new policy in July 2015 • Department/division administrators provide awareness and guidance of policy to faculty • Faculty responsible for initiating RR status