A Meeting Planner’s Guide to Catered Events Chapter Two Meal Functions Purpose of the meal function satisfy hunger? create an image? social interaction and networking? showcase a person, product, and/or idea? present awards? honor dignitaries? refresh attendees and re-sharpen their attention? provide a receptive audience to program speakers? keep people interested in other nonfood activities? increase attendance? You must ensure that the caterer understands your particular reason(s) so that the appropriate menu and production and service plans can be created. Menu planning Meeting planners need to stay abreast of current food trends. Read trade journals Special Events Event Solutions CaterSource Catering Association Meetings Successful Meetings Trends Fresh, Seasonal Food Locally Grown Food High Quality Ingredients New, Unusual Ingredients Creative Presentations Excellent Service Demographics Age, sex, ethnic backgrounds, socioeconomic levels, diet restrictions, where the attendees come from, employment and fraternal affiliations, and political leanings. Can indicate the types of menu items that might be most acceptable to the group. Psychographics People’s life styles. The way in which they perceive themselves. Politics Serving veal to animal-rights organizations. Beef raised on recently deforested tropical rain forest land. Tuna from countries that use drift nets that trap and kill dolphins and other sea life indiscriminately. “Green” concerns. Meal Restrictions Find out about any meal restrictions as soon as possible. Contact attendees to ask if any are vegetarian, keep kosher, avoid red meat, or have serious food allergies. No need to plan meal around the dietary restrictions of a single person. Be courteous; make sure that every person has food on the table that he or she can eat. Three types of vegetarians Type one: will not eat red meat, but will eat chicken and/or fish. Type two: “lacto-ovo” will not eat anything that has to be killed but will eat byproducts (cheese, eggs, milk, etc.). Type three: “vegans” will not eat anything from any animal source, including honey, butter, dairy, marshmallows, and meat. When in doubt, assume the guest is a vegan. Menu restrictions Some guests consume special diets for religious or life-style reasons. Devout Moslems and Jews will not eat pork or shellfish. Orthodox Jews require kosher-prepared foods. Some persons will not eat red meat or poultry, but will eat seafood. Accommodating some ethnic/religious requirements may create added expenses due to outside specialized personnel (e.g., a Rabbi to supervise kosher preparations), acquiring special food items, etc. Kosher Kosher simply means clean. True kosher food must follow stringent rules and pass the approval of a "Mashgiach" who does not have to be a Rabbi, but must be authorized to give certification for Kashruth. Kosher-style food may use traditional Jewish recipes, but does not necessarily follow the kosher rules. If a group is coming from a previous function where heavy, filling hors d'oeuvres were served, the meal should be lighter. If guests are coming from a liquor-only reception, then the meal could be heavier. Protein foods, such as seafood, lean beef, and skinless chicken, will keep guests alert. Carbohydrates, such as rice, bread, and pasta, tend to relax guests and put them to sleep. Fats, such as butter, whipped cream, and heavy salad dressings, also tend to make guests sleepy, sluggish, and inattentive. Nutrition Many attendees will appreciate it if you provide alternatives, including some lowfat, low-calorie, or high-protein meal options as well as a variety of lowcarbohydrate foods. If a convention or meeting lasts three or four days, or longer, you should try to minimize the amount of UFOs (unidentified fried objects), foods high in fats or carbs. Serve sauces and dressings on the side so that guests can control their portion sizes. Hard to produce foods Lobster, soufflé, rare roast beef, medium rare tuna or salmon steak, and rare duck breast are almost impossible to prepare and serve satisfactorily for more than a handful of guests. Repetition Do not repeat the same preparation, presentation, or product. If attendees will be at a hotel for several days, and if they will be eating mostly catered meals, you must be careful not to repeat food items from meal to meal and from day to day. An exception might be the breakfast meal. Easy to produce foods Chicken Beef Holding time Large pieces of food hold heat or cold longer than small pieces. Solid meats hold temperature better than sliced meats. Lettuce wedges stay fresher and colder than tossed salad. Whole fruit and muffins stay fresher longer than sliced fruits or sliced cake. Whole vegetables hold better than julienne cuts. Cold foods stay cold longer than hot foods hold heat. Cold foods stay cold longer if served on cold plates. Hot foods stay hot longer if served on warm plates. Menu Balance Flavors Textures Shapes Colors Temperatures Presentation Take time to check how the plates will look before they leave the kitchen. Color, texture, shapes, and arrangements should work well together and complement one another. People eat first with their eyes. Matching Food & Wine Generally speaking, delicate, lessflavorful foods should be served with white wines. Red meats, pastas with meat and tomato sauce, and other strong-flavored foods should be served with red wines. Styles of Service Buffet Attended Buffet/Cafeteria Combination Buffet Plated Buffet Action Stations Reception Butlered/Tray Service American/Plated Family Style/English Preset Cart French Banquet French Russian Hand Service Waiter Parade The Wave Breakfast Speed and efficiency are extremely important. Attendees will be going to business meetings, seminars, or other events after the meal. Breakfast that runs late can throw off the whole day's schedule. Breakfast Many attendees will skip breakfast. Some of do not eat breakfast normally. Some may prefer early-morning exercise workouts. Others may have been out late the night before and would rather sleep than eat. Breakfast A buffet is the best type of service to have for breakfast functions because it can accommodate very easily the early riser and the late arrival. Breakfast Buffet The traditional breakfast buffet includes two or three types of breakfast meats, three to six varieties of pastries, two styles of eggs, one potato dish, and several selections of cereals, fresh fruits, cold beverages, hot beverages, and condiments. Continental Breakfast Continental breakfast buffet is more economical. The traditional continental breakfast includes coffee, tea, fruit juice, and some type of bread. A deluxe version offers more varieties of juices, breads, and pastries, as well as fresh fruits, yogurt, and cereals. Refreshment Break Refreshment breaks provide liquid repasts and possibly a snack. Attendees can stretch, visit the restroom, call the office, and, if necessary, move into another meeting room for the next break-out session. Lunch Similar to breakfast in that it is intended to provide a convenience to attendees and to ensure that they will not roam away and neglect the afternoon's business activities. If you serve a heavy meal, attendees will most likely become drowsy and inattentive later in the day. Reception It is usually a pre-dinner function designed primarily to encourage people to network Food should be lighter. Some receptions are not pre-dinner functions. Food should be heavier. Referred to as "walk and talks." Held during standard dinner hours and are intended to take the place of dinner. Type of Reception Type of Eaters # Hors d’oeuvres per Person 2 hours or less with dinner following Light 3–4 pieces Moderate 5–7 pieces Heavy 8+ pieces Light 6–8 pieces Moderate 10–12 pieces Heavy 12+ pieces Light 8–10 pieces Moderate 10–12 pieces Heavy 16+ pieces 2 hours or less with no dinner 2–3 hours with no dinner Reception Items should be bite-size. This allows attendees to sample a wide variety of foods without wasting too much. Ensures that food will be easy to consume. Ease of consumption is important as attendees may have to balance plates, glassware, handbags, business cards, and even cell phones while moving around. Dinner Longer, more elaborate affair. Many dinners are part of a theme, ceremony, or other type of major production where food service is only one part of the event. Theme parties will promote dinner attendance. Dinner Meeting planners are usually more adventurous when booking a dinner function because they usually have more money and time to work with. Russian and French service styles are more likely at dinner than at other meals.