Author -KENNETH BLANCHARD & SPENCER JOHNSON
Presented By
Prof. VS Chauhan
BE, MBA, M. Phil
PGDM – IIMBANGALORE
(PhD)
Acharya’s Bangalore B - School
Step One : One Minute Goal Setting
“Little time equals big results”
This book describes an effective way to manage people in a
little amount of time. This book discusses a method of
three steps that anyone can use to communicate and
manage people successfully. This method can help people
stay motivated to work harder. It guides you to become
your own manager and make decisions for yourself.
“The best minute I spend is the one I invest in people”
 One minute goal setting requires you to write
down your goals before trying to achieve them.
 The goals should be no more than 250 words so
that you are able to read it in one minute.
 Writing down your goals and expectations allows
both the manger/teacher and employee/student to
understand what is expected of them.
 More time should be spent with a person at the
beginning of a new responsibility because you are
trying to train this person to do the task
successfully.
 Agree on your goals.
 See what good behaviour looks like.
 Write out each of your goals on a single sheet of
paper using less than 250 words.
 Read and re-read each goal, which requires only a
minute or so each time you do it.
 Take a minute every once in a while out of your day
to look at your performance, and See whether or
not your behaviour matches your goal.
Step Two: One Minute Praising
One minute praising requires the manager to give
crystal-clear feedback to their employees. The
manager/teacher catches the employee/student doing
something right and praises them immediately. Also,
make friendly contact with that person to let them
know you are proud of their behaviour. Always let
them know what they did right so they will repeat the
desired behaviour. It is important to be consistent
when praising a person. The more consistent then the
higher the organization.
 Tell people up front that you are going to let them
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know how they are doing.
Praise people immediately.
Tell people what they did right and be specific.
Tell people how good you feel about what they did
right, and how it helps the organization and the other
people who work there.
Stop for a moment of silence to let them “feel” how
good you feel.
Encourage them to do more of the same.
Shake hands or touch people in a way that makes it
clear that you support their success in the
organization.
 When an individual makes a mistake respond to the
behaviour immediately.
 Let that person know that you are not happy with their
behaviour.
 After letting them know what you are disappointed
you need to express to them how important they are to
the success of your company .
 Never attack a person, only attack their behaviour.
 Also, once the reprimand is over then do not bring
it back up unless that specific behaviour is
displayed again.
Step Three:One Minute Reprimand
This step is crucial and in two part.
( first half minute and second half minute.)
Step Three:One Minute Reprimand
In first half minute of reprimand ,
 Tell people beforehand that you are going to let them
know how they are doing in no uncertain terms.
 Reprimand people immediately.
 Tell people what they did wrong and be specific.
 Tell people how you feel about what they did wrong-in
no uncertain terms.
 Stop for a few seconds of uncomfortable silence let
them feel what you feel.
The second half of the reprimand:
 shake hands, or touch them in a way that lets them
know you are honestly on their side.
 Remind them how much you value them.
 Reaffirm that you think well of them but not of
their performance in the situation.
 Realize that when the reprimand is over, it’s
over.
Tips for Effective Communication :
 Tell your employees, class, children what your
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expectations are for them.
Correcting bad behaviour immediately and explain
why it was a mistake.
Praising good behaviour immediately so that know
you are observing and like what they are doing.
Make a special type of appropriate contact.
Spend less time repeating yourself.
Make sure your children/employees understand
that they need to be listening.
When communicating only attack the behaviour of
that person.
It only takes a minute
Take a minute…….
Look at your goals ……
Look at your Performance …..
See your behaviour matches your goals”
It only takes a minute…..
It only takes a minute
Tell me …….
How do you like this ……
Feel free to write …..
prof.vsc@gmail.com
09448925937”
It only takes a minute…..
Thank you
Prof. VS Chauhan
BE, MBA, M. Phil
PGDM – IIMBANGALORE
(PhD)