Wong Cho Yau Wang Zihe 11340690102 11307100060 1. Overview •Company Overview •Main Business •Internet market in the world and China •Chinese internet users behavior 2. Business Model of Baidu 3. Marketing Strategies of Baidu 4. Competitors Analysis and SWOT Analysis 5. Major Problems of Baidu 6. Future of Baidu 7. Conclusion Company Overview Misconception 1st impression: Baidu is a Chinese search engine Baidu is an online advertising company! Company Overview Truth How to earn money: Bring website traffic to others Baidu’s billboards: Search engines and other products = Tools to attract internet users Company Overview History 2000 Start - provided search engine technology to others 2002 Revolution - created their own independent search engine Founder: Li Yanhong Company Overview History 2005 Pioneer - listed in NASDAQ Now Leader – success in China Company Overview Mission To give customers: An online marketing platform to meet their marketing needs An extensive selection of tools for managing their accounts Data for analyzing and optimizing ROI Company Overview Main Business Internet advertising: Brand Display Advertising Web banner Frame ad Search Engine Advertising Bidding rank Fixed rank Market Overview Number of Internet users In 2012, the total number of Broadband Internet users in the world reached 643 million; the annual growth rate is 8.6%. Country Figure China U.S. Japan Germany France Users amount 178.25 95.20 37.17 29.83 23.04 Growth rate 15.11% 3.89% 1.29% 4.25% 3.9% Unit: million Source: Broadband Forum Market Overview Number of websites There are over 300 million websites with valid domain names Figure Source: Broadband Forum Market Overview 2012 Internet Advertising Market Global Advertising Market Size China Advertising Market Size 107 Figure 435 12.1 Internet Other Internet Other 34.2 Unit: USD billion Source: E-marketer Market Overview 2012 Internet Advertising Market Advertising Market Growth Market Type Overall Figure Internet Area World China 7.4% 12% 21.3% 45.7% Source: E-marketer Market Overview Global Market Share of Search Engines Market Share Search Engine Market Share Google 88.8% Bing 4.2% Figure Baidu 3.5% Yahoo 2.4% Ask.com 0.6% Other 0.5% Google Bing Baidu Yahoo Ask.com Other Source: E-marketer Market Overview Market Share of Search Engines in China Market Share 3.62% 2.88% 10.35% Figure 18.23% 63.16% Baidu 360 Sogou Soso Google Bing Yahoo Youdao Other Source: E-marketer Behavior Overview Need for Convenience Simple user interface(UI) and easy access Search engines can seek for particular information efficiently and effectively for users Behavior Overview First Impression and Inertia If the internet user thinks the search engine is efficient for the first time usage, they would use it again in the future. Internet users tend to use the same website that they are familiar with. Behavior Overview Prefer Free Resources Chinese people are prudent in spending money, especially for virtual products “Whether a product is free” is the main factor Behavior Overview Low Awareness of Copyright As long as it is a free source, Chinese users seldom care about whether the distribution is authorized. Business Model Core Model A performance-oriented marketing platform for businesses to reach relevant Internet users Offer promotion links and online marketing displays in both Baidu organic websites and its alliance websites Business Model Revenue Model Bidding Rank Higher is your bid price per click, the higher is your website’s rank 80% of Baidu’s revenue “Cost-per-click basis”---cost-effective for small and medium-sized enterprises Business Model Revenue Model Bidding Rank Business Model Revenue Model Fixed Rank Higher is your bid price, the higher is your website’s rank Charged in fixed cost Business Model Revenue Model Fixed Rank Business Model Comparison between the two Fixed Ranking Bidding Ranking Principle Clients need to pay more for a higher rank Charging Method Fixed Cost Cost per click basis Business Model Baidu, users and clients Users Business Transactions Clients Marketing Strategies Market Segmentation Demographic - Classify by Company Size: Large enterprises (eg. Multinational enterprises, state-owned enterprises) Small and medium-sized enterprises (SMEs) Marketing Strategies Market Segmentation Geographic: Having business or not in China Marketing Strategies Target market and Positioning Premise: Having business in China SMEs Large Companies Importance Primary Secondary Demand for Low-cost Advertising Higher Lower Marketing Strategies Shaping Market Offerings & Creating Value Market Offering: Advertising platform to help bringing website traffic Values being created: Exposure and promotion of clients’ brands or products Marketing Strategies Pricing Strategy Recall Business Model: Fixed Ranking Bidding Ranking Principle Clients need to pay more for a higher rank Charging Method Fixed Cost Cost per click basis Marketing Strategies Distribution Channel Products for Internet Users Baidu has developed various products and services: the search engines, Baidu maps, Baidu free music… To bring target audience’s mouse clicks to the clients’ company websites Marketing Strategies Marketing Strategies Database Marketing Locating the target audience accurately for clients is crucial Search records provide a strong database for Baidu to analyze particular groups of internet user behavior Marketing Strategies Relationship Marketing Advertising alliance with 600 thousand websites Using database, Baidu can easily locate the target audience for its clients Marketing Strategies Relationship Marketing Marketing Strategies Sales Promotion Example 1: Database Advantage Promotion Stress its advantage in data collection Created a database analysis simulator for potential clients Marketing Strategies Sales Promotion Marketing Strategies Sales Promotion Marketing Strategies Sales Promotion Marketing Strategies Sales Promotion Marketing Strategies Sales Promotion Marketing Strategies Incident Marketing Example 2: Halt of Sina search In 2002, Sina was unable to pay its service charge for search engine to Baidu So Baidu added “Baidu suspended searching service because Sina deferred payment” to the search bar on Sina Due to this, Baidu rose to fame overnight Marketing Strategies Marketing Strategies Branding Example 2: listed in NASDAQ as “Chinese Google” Baidu strived to tagged itself “Chinese Google” This raised foreigners’ expectation of Baidu Eventually, made history when listed in NASDAQ Competitor Analysis International Competitor Google Largest search engine in the world But in China… In 2010, they shut down Google China, and combined the service with Google HK Competitor Analysis Local Competitor Qihu’s 360 2nd Largest search engine in China Started with Anti-Virus software In 2013, they started their search engine. After their entrance… Competitor Analysis Local Competitor Market share in 2013 August: 18.23% In comparison with July: Baidu - drop from 64.25% to 63.16%, 360 - jump from 17.59% to 18.23% China Search Engine Market Share Comparison in July and August in 2013 64.25% 63.16% Baidu 17.59% 18.23% 360 10.17% 10.35% Sogou Soso 3.74% 3.62% Google 2.92% 2.88% other July August 1.32% 1.30% 0% 20% 40% 60% 80% Competitor Analysis Other Competitors Traditional Media Includes TV, billboards, newspaper… Internet marketing is a relatively young industry Some firms may still prefer traditional ways of advertising SWOT Analysis Strength Weakness Opportunity Threat • High Market Share in China Search Engine Market • Understanding in Chinese culture • Understanding in Chinese internet users behavior • Loopholes in Charging System • Growing Market • Fierce Challenge from New Local Entrants SWOT Analysis Strength High Market Share in China Search Engine Market Baidu and its alliance cover 95% Chinese internet users SWOT Analysis Strength Understanding in Chinese language & culture Recognize Chinese meanings more accurately than other engines For example, there are at least 38 ways of saying "I" in the Chinese language. SWOT Analysis Strength Understanding in Chinese internet users behavior They provide free mp3 search, document downloads… SWOT Analysis Weakness Loopholes in Search Engine Advertising Cost per click: Click attacks by hackers Bidding rank: Low quality websites occupy the top of the list SWOT Analysis Opportunities Growing Market Growth rate of Chinese Internet advertising market is high Great potential to further expand its business (e.g. mobile internet market) SWOT Analysis Threats Fierce Challenge from New Local Entrants After the entrance of 360, the market share of Baidu has been declining. Business Model Competitive Advantage Baidu Higher charge, higher ranking High internet user base in China Google Similar to Baidu, but the ranking is decided by various factors High internet user base in the world 360 Promote its charged products through free softwares and engines High freeware user base in China Traditional Media Varies from different media Mature industry Major Problems Uncertain Quality of Search Results Bidding price decides result ranking Recall: bidding rank system Some imitation websites may appear at the top of the result list. Example 4: Fake medicine Incident in 2010 Major Problems Copyright Problem Condemned by artists, writers and publishers due to copyright infringement Brand image of Baidu is therefore damaged Future Improvement in Bidding Rank System Report system to protect users equity Perform simple assessments on clients Checking the license and certificates issued by the trusted authorities Future Sustain performance in mobile platforms New opportunities in mobile internet platform Currently, Baidu has already turned its search engine, maps and community platform into mobile apps Future Sustain performance in mobile platforms What Baidu has to do: Sustain their stable performance Inertia in behaviour Satisfactory mobile service = Continue to use Conclusion Keys to success Correct timing of implementation of marketing strategies Understanding in Chinese Internet users Knowing its proper sphere Result: Able to create website traffic Conclusion Keys to success Accomplishment : Popular Search Engine Successful Online Marketing Agency