SHRM Poll – Performance Management
July 2009
To what extent do you agree or disagree with each of the following
statements about performance management:
Managing employee behavior is more difficult than
managing employee performance. (n = 532)
Employees are more likely to be disciplined for their
lack of willingness to work in a prescribed manner
than their lack of ability to perform the work. (n =
533)
Poor behavior is as likely to lead to employee
terminations as poor performance. (n = 534)
2% 11%
3% 16%
2% 19%
58%
29%
62%
19%
61%
18%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Strongly disagree
SHRM Poll July 7, 2009
Disagree
©SHRM 2009
Agree
Strongly agree
2
Organization Staff Size
n = 508
40%
38%
33%
29%
30%
20%
10%
0%
Small (1 - 99 employees)
SHRM Poll July 7, 2009
Medium (100 - 499 employees)
©SHRM 2009
Large (500 and more
employees)
3
Organization Sector
n = 530
Privately owned for profit
54%
20%
Publicly owned for profit
17%
Nonprofit organization
Government sector
9%
0%
SHRM Poll July 7, 2009
10%
20%
30%
40%
©SHRM 2009
50%
60%
70%
80%
90%
100%
4
Organization Industry
n = 530
Manufacturing
Services - Professional, Scientific, Technical, Legal, Eng
17%
14%
Health Care, Social Assistance (e.g., in-home care, nursin
12%
Government / Public Administration - Federal, State/Local,
6%
Financial Services (e.g., Banking)
Educational Services/Education
Insurance
Other Services (e.g., Other non-profit, church/religious o
6%
5%
5%
5%
Retail / Wholesale Trade
Consulting
Construction, Mining, Oil & Gas
Real Estate, Rental, Leasing
Transportation, Warehousing (e.g., distribution)
4%
4%
3%
3%
2%
Association - Professional/Trade
Utilities
Publishing, Broadcasting, Other Media
Services - Accommodation, Food & Drinking Places
2%
2%
2%
2%
Telecommunications
Biotech
High-Tech
Pharmaceutical
Arts, Entertainment, Recreation
2%
1%
1%
1%
1%
SHRM Poll July 7, 2009
©SHRM 2009
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SHRM Poll – Performance Management
Methodology
• Response rate = 18%
• Sample comprised of 534 randomly selected
HR professionals from SHRM’s
membership.
• Margin of error = +/- 5%.
• Survey fielded the week of July 6, 2009.
SHRM Poll July 7, 2009
©SHRM 2009
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