Values and Ethics Dr. Fred Mugambi Mwirigi JKUAT 1 2 Definitions Ethos: Greek word for “character” and “customs” (traditions) Ethic: “a set of moral principles; a guiding philosophy; a consciousness of moral importance (a work ethic, a conservation ethic)” Ethics: “the discipline of what is good or bad, with moral duty / obligation; principles of conduct governing an individual or group” 3 Definition of Ethics Principles that guide an individual’s conduct in his/her day-to-day operations and his/her relationship with the environment within which he/she exists and operates. The rules of conduct that guide the moral personality of an individual or enterprise and their interface with their operating environment. A group of moral principles, standards of behaviour or set of values regarding proper conduct 4 Definition of Values Fundamental belief systems that form the basis for the development or adoption of ethical patterns of behavior. The bedrock upon which an ethical personality is built. Moral justifications of all the actions that a person decides to take (or not to take) in the course of his/her operations. Human values emphasize the responsibilities that enable the aspiration of the organization to be protected, safeguarded, and fulfilled. 5 Ethics and Performance Ethics influences the way people: Perform duties at and away from work Enact attitudes Enact behavior Make decisions Relate to others Carry out your responsibilities Plan for the future 6 Approaches to Ethics 1. Teleological theories 2. Deontological theories 7 Teleological Approach Teleological approach emphasizes the amount of good or bad embodied in the consequence of behaviors. Teleology focuses on the consequences of the actions or behaviors of the individual In order to make correct moral choices, we have to have some understanding of what will result from our choices. 8 Contd. When we make choices which result in the correct consequences, then we are acting morally; when we make choices which result in the incorrect consequences, then we are acting immorally. Conforms to the maxim ‘the ends justify the means’ Explored by Plato, Aristotle and later Emmanuel Kant Also called consequentialism 9 Deontological Approach Deontological approach deals mainly with the inherent righteousness of a behavior. Deontologists look for conformity to moral principles to determine whether an action is ethical or not. Deontological moral systems are characterized primarily by a focus upon adherence to independent moral rules or duties. Conforms to the maxim ‘the means justify the ends’ Also called moral absolutism 10 Sources of Ethical Norms Fellow Workers Seniors at work Family Regions of Country Profession The Individual Conscience Friends The Law Employer Religious Beliefs Society at Large 11 Ethics and the Law Law often represents an ethical minimum Ethics often represents a standard that exceeds the legal minimum Frequent Overlap Ethics Law 12 3 Models of Management of Ethics 1. 2. 3. Immoral Management—A style devoid of ethical principles and active opposition to what is ethical. Moral Management—Conforms to high standards of ethical behavior. Amoral Management Intentional - does not consider ethical factors Unintentional - casual or careless about ethical considerations in business 13 3 Models of Management of Ethics Three Types Of Management Ethics 14 Management Morality 15 Ethical Issues in organizations 1. 2. 3. 4. 5. 6. 7. 8. Character compromise Conflict between personal values and organizational goals Conflict between organizational goals and social values Lying Withholding needed information Abusive or intimidating behavior toward employees Misreporting actual time or hours worked Discrimination 16 Ethical Relations Employee-Employer Relations Employer-Employee Relations Company-Customer Relations Company-Shareholder Relations Company-Community/Public Interest 17 Personal Ethics Personal ethics is a branch that determines the code of conduct one adheres to. Its a course of action an individual decides to take up in order to reach the ultimate truth. Following a personal code of ethics brings accountability and responsibility to life. It gives a purpose and direction, bringing out a meaning to life. Personal ethics are huge determining factors of ethics at the workplace. 18 Important Acts of Ethics 1. 2. 3. 4. 5. 6. 7. Honesty Commitment Loyalty Management of rights Confidentiality Respect Positive self regulation 19 Costs of compromised ethics Reduced Morale Reduced Productivity (Sloughing off, Illness) Employee turnover Direct financial loss Loss of creativity and innovation 20 Five Broad Ethical Traps The false-necessity trap (convincing yourself that no other choice exists) The doctrine-of-relative-filth trap (comparing your unethical behavior with someone else’s even more unethical behavior) The rationalization trap (justifying unethical actions with excuses) 21 Five Broad Ethical Traps The self-deception trap (persuading yourself, for example, that a lie is not really a lie) The ends-justify-the-means trap (using unethical methods to accomplish a desirable goal) 22 External Sources of Good Ethics Religious values Philosophical values Cultural values Legal values Professional values 23 Internal Sources of Ethics Respect for the authority structure Loyalty Conformity Performance Results 24 In summary “True ethical behavior means holding yourself to the highest level of behavior because you want to - not because you’re afraid of getting caught and punished” 25 Thank you