CURRICULUM VITAE OF JOSEFINO G. PALOMAR JR. Salmiya, Kuwait Mobile: +965 60714732 Email:rjgetiayon@yahoo.com CARRER OBJECTIVE: I am seeking a position where I can continue to uphold strong sales and performance standards as a member of your management team. I am confident that my innovative and results-focused approach would make a significant contribution to the Continues success of your organizations. I have solid organizational leadership and decision making skills that can make an immediate contribution to your operations and business development. PERSONAL INFORMATION: Age Date of Birth Gender Civil Status Height Weight Nationality Religion : 35 : August 01, 1977 : Male : Married : 5”6 : 65kgs : Filipino : Christian-Baptist WORK EXPERIENCES: Position Duration Company Company Industry Location : Store in Charge/Supervisor : July 20, 2012- Present : Mawared Fruits Company (Fruit Your Life) : Sales / Business / Trade / Retail / Merchandise : Maidan, Hawali, Kuwait Job Description : Takes care of the day to day operations of the store and ensures maximum profitability for his store. In charge in purchasing the items in the store Provides prompt, courteous customer service and professionally resolves customer issues Managing stock levels and making key decisions about stock control Managing and motivating a team to increase sales and ensure efficiency maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Position Duration Company Company Industry Location Department : Sales Assistant : July 05, 2009-May 12, 2012 : Marks and Spencer : Sales / Business / Trade / Retail / Merchandise : 360 mall, Kuwait : Men’s Department Jobs Description : Greeting customers who enter the shop. Assisting shoppers to find the goods and products they are looking for. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Dealing with customer refunds. Responsible dealing with customer complaints Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor. Receiving and storing the delivery of large amounts of stock Keeping up to date with special promotions and putting up displays. Position Duration Company Company Industry Location Department : Bouquets Designer/Shop In charge : Mar 10, 2008 - Jun 10, 2009 : Flamingo Bouquets : Sales / Business / Trade / Retail / Merchandise : Al-Rawda, Kuwait : Over all Job Description : Supervise the day to day operation of the store to provide excellent service to customers, Giftwrap the gift of the customers according to the customers wants. Design the gift in creative and nice looking. Prepare the chocolate in a tray and design it according to the occasion they want. Answers telephone query, suggestions and comments. Assist other store employees with their work Disseminate tasks and orders to employees Train and evaluate trainees Check the flow of the store from time to time. Check the products before the opening and closing of the store Encode the delivered or ordered materials or products Assist the customer with their demands, suggestions and complaints. Communicate with the manager regarding the sales, employees and other important matters. Act as officer in charge whenever the presence of the Manager is not available. handle cash register Position : Cashier/Customer Service Duration : Mar 30, 2005 - Apr 21, 2008 Company : Sultan Center Company Industry : Sales / Business / Trade / Retail / Merchandise Location : Salmiya, Kuwait Department : Front end Job Description : Handle cash register, Provide excellent customer service . Ensures that cashier functions are adequately performed. Serves customers courteously and efficiently manners. Assist and accommodate customers and ensures accuracy at till points. Maximize sales and minimize losses through the replenishment of stocks, efficient and accurate operation of till. Conduct cash balancing before leaving the schedule shift. Handling telephone job as per company standards. Position Duration Company Company Industry Location Department : Front End Supervisor : Nov.29, 1998 – Feb.15, 2005 : Rustan’s Supercenter Philippines : Sales / Business / Trade / Retail / Merchandise : Quezon City, Philippines : Front end Jobs Description : Supervise the day to day operation in the department to provide excellent service. Plans and organize work schedule of immediate subordinates. Orients, trains and guides subordinates in the performance of their duties. Handle customer complain w/ integrity and poise and take or refer the complaining customer to the appropriate individual for further information. Responsible for price override, void and other sales transactions. Manage customer returns, refunds and exchanges at the register while maintaining a friendly and easy to work w/ attitude. Perform other related duties as assigned by the management. Position Duration Company : Teaching Assistant : June, 1998 – Oct.1998 : Panay State Polytechnic College Company Industry Location Department : Education / Training : Mambusao, Capiz, Philippines : Science Dept. Jobs Description : Responsible for assisting children during small-group activities, photocopying worksheets, preparing centers and activities and grading. To help children in developing good habits including that of personal hygiene is a seemingly minor yet important task to be handled by assistants; few of the tasks associated with personal hygiene are toilet training and diaper changing ,Classroom supervision in the absence of Lead Teacher is a task which has to be conducted occasionally. Assisting in the planning and implementation of daily program of a Lead Teacher in schools is the primary responsibility of assistant teachers. Reporting to the Lead Teacher in case of observance of problems with children. Provides help during school activities that parents attend, such as open house events or school plays. Helps during parent meetings by directing and welcoming parents to the school and classroom before the meeting with the teacher. Helps students individually prepare homework and do research for class projects. Students having trouble with classroom might receive individual help from the assistant. EDUCATION : Education level Education Field Course School/University Location Date : Bachelors/ College degree : Science and Technology : Bachelor in Secondary Education : Capiz State University : Mambusao, Capiz, Philippines : 1993-1998 SKILLS : Giftwrapping design, computer literate, Customer Service Skills TRAININGS/SEMINARS: Date Topic/Course Title 2002- 2005 Turning point service opportunities Rustan's Supercenter Inc./Shop wise Cubao, Quezon City , Philipppines 2002- 2004 2000- 2004 1999- 2005 1998- 2004 - 2007 - 2004 - 2004 Credit card investigation workshop, visa, master card ,bancnet,megalink Equitable PCI Bank, BPI Cubao,Quezon City , Philipppines Customer service worshop Rustan's Supercenter Inc./Shop wise Cubao,Quezon City , Philipppines Leadership enhancement workshop Rustan's Supercenter Inc./Shop wise Cubao,Quezon City , Philipppines Personality and Customer care Rustan's Supercenter Inc/Shopwise Cubao,Quezon City , Philipppines Basic Food hygiene Seminar Sultan Center &Trading company ltd Shuwaikh , Kuwait Creative giftwrapping Seminar Hallmark , Philippines Cubao,Quezon City , Philipppines US Dollar Counterfiet Seminar Central Bank of the Philippines Cubao,Quezon City , Philipppines I hereby certify that the above information are true and correct in the best of my knowledge and belief JOSEFINO G. PALOMAR JR APPLICANT