SCHOOL OF MANAGEMENT & BUSINESS STUDIES
MAHATMA GANDHI UNIVERSITY
KOTTAYAM
MASTER OF BUSINESS ADMINISTRATION
ORGANISATION STUDY
Time Schedule
Date of starting the organisation study
:
Latest by 01.05.2012
Date of completion of organisation study
:
Latest by 31.05.2012
Date of submission of first copy of report
to the supervising teacher in the School
:
Latest by 15.06.2012
Date of OS Presentation
:
16.06.2012 to 19.06.2012
Date of submission of Final report
:
30.06.2012
Note: The duration of the organization should be for minimum of 30 days
(including intervening Sundays and Holidays)
Co-Ordinator
Organization Study
Director
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Guidelines for ORGANISATION STUDY
Organization study is one of the core area in which every student of MBA programme has to
undergone at the end of Second Semester, for a minimum of one month in an Organisation of their
choice. The organization chosen should be a public limited manufacturing organization preferably
from outside the state.
Objectives
i. To familiarize the students with a business organization to relate theory with practice.
ii. To familiarize the students with an organization structure and its functioning
iii. To familiarize them with the different departments in the Organisation and their functions
and activities including documentation.
iv. To enable the students to understand how the key business processes are carried out in an
Organisation.
v. Understand how information is used in Organisation for decision making at various levels
including data flow diagram.
vi. To conduct a SWOT analysis of the organization
vii. To study the financial performance of the organization by doing financial analysis
viii. To understand the extent of technology adoption including ICT, in the organization for
various functions/activities.
The major objective of the Organization Study is to better understanding of the area-wise subjects
taught in their Business Management Programme. This should also prepare the students with enough
understanding about business Organisation to enable them to locate problems to be solved as ‘Final
Year Project’ later in their course. Please Keep in mind the fact that this is NOT intended to be a
problem-solving project, which has to be done in the final year. Please bear in mind that processes
and functions are your focus and not data from various departments, which should only be
used to help you understand the organization.
How to Choose an Organization
Try and choose an Organisation with all functional departments, where you will be able to
see and understand: Operations & Systems, Accounts & Finance, Personnel & HR, Marketing
Functions and their interactions with each other.
The Organisation chosen should have all the above functional areas for you to study.
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How to conduct the Study
a) Have an organisation coordinator/guide in the organisation. Visit the organisation
and have a walk through and identify and acquaint themselves with the different
departments.
b) Make the organisation chart for the organisation and try to understand the functions
of the managers/officers and supervisors in the different departments
Record the observations of yours and clarify with your supervisor to check if the same
is correct.
c) Identify the key functions of each department and try to understand how it is carried
out (the process). For e.g. Materials department having the purchase function. Process
could be collect intends, check intends, find suppliers, get quotes, decide whom to
purchase from, prepare and issue purchase orders, follow up till delivery is got.
d) Draw the Organization chart of the entire organization as a whole and its departments
separately.
e) Decision making process in each of the department and the data flow
f) Try and interact with all the top Officials and customers (both external & internal)
users, to find if there are problems with the processes. Make record of your findings.
g) Find how the following are done in the organisation
i.
New product/services development
ii.
Marketing
Details about the Marketing Mix
Advertising
Sale - locating customers
Qualifying customers
Contacting customer and making sales
Order filling
Payment collection etc
Departmental structure & Functions
Product profile
Competitors
Supply Chain management
Distribution Channels
Sales& Demand
Promotional efforts
Pricing strategies
Advertisement
Sales promotions
Sales force structure
Warehousing
Complaint handling
Market research
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iii
iv
v.
vi.
Market share analysis
Subsidiary departments
Marketing intelligence, information systems
Operations/Manufacturing
- The operations/ Manufacturing process
- Raw materials and conversion
- Procurement Processes
- Stores functions
- Production planning and control
- Quality control
- Inventory Management
- Materials Management
Accounting and Finance
- Accounting systems adopted
- Source & application of funds
- Management of payables and receivables
- Costing system
- Pricing system
- Budgeting and budgetary control etc
Financial analysis of a few previous years’ statements of accounts
Personnel & HR
- Recruiting & Selection Process
- Induction & Placements
- Training & Development – types & where used (process of
training)
- Performance Appriasal
- Fringe Benefits/ Incentives
- IR Scenario
- Grievances & Grievances handling
- Discipline
IT & Systems Department - Extent of the use IT and other technologies for
various activities. Identify the type of hardware and software (SAP, ERP etc)
being used in the Organization.
f.
Study the extent of technology adoption in each departments including ICT.
g.
Do a SWOT analysis
h.
Do the Financial analysis of the organization
Faculty Supervision and Organization Supervision
The School will allot a faculty for each of the student to supervise your organization study.
The Students should note the following:
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 All students should to meet and discuss with your respective faculty supervisor
before leaving for organization study.
 All students should update the progress of the study with your faculty supervisor at
least once in a week with written report emailed.
 All students should submit the duly filled evaluation report in the prescribed format
from your organization Guide to the Faculty supervisor.
 Any changes, if required, in the organization study can be made with the consent of
your faculty supervisor.
Evaluation
On return to SMBS each students will be required to make a presentation of the study and
will also have to submit a written report, which will be used for evaluation. The
parameters of the evaluation are Organization Understanding, Identification of
key/critical/problem areas, Analysis, Presentation and Study Report. Please also make it a
point to send a joining report (By the organisation Guide/Co-ordinator) from the
organisation within a week of your reporting for the study to the Faculty Supervisor. Please
mark your attendance daily with the organisation Guide. The school shall also contact the
organisation guide to receive a confidential feedback report about each student at the end of
the project.
All students are requested to bring the duly filled (sealed) confidential report (the format is
enclosed in appendix) from your organization Guide and hand over to your Faculty
Supervisor, after completing the study.
Format of the OS Report to be submitted
The letters should be Times New Roman font ,12” size with 1.5” space between lines. The major
headings should be 16” size and sub headings 14” size. All subsection should be numbered like
1,1, 1,2,1.3 etc…..(for subsections of chapter 1).
Contents to be included in the OS Report
Title Page
Certificate from the Organization
Certificate from the Faculty Advisor
Acknowledgement
Abstract (One page)
Contents
Chapter 1:
Introduction about the Organization
Chapter 2:
Industry Profile, which your chosen organization belongs to
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Chapter 3:
Organization in detail with all Information includes:
 General Information
 Organization Structure & Organization Chart
 Role and Responsibilities of various Executives
 Process/activities/products/services
 Individual Departments and its Structures/functions/activities
 Decision Making Process in each of the departments with data flow
 Details of the strategies used for various activities
 Details of the competitors and the organization’s present position/status etc
Chapter 4:
Details of Financial Analysis with support of Balance sheet and other such documents.
Chapter 5:
Details of extent of Technology adoption including IT for various operations/activities
Chapter 6:
Details of SWOT Analysis
Chapter 7:
Your evaluation of the functioning of the organization. Identification of areas for
improvement possible and suggestions for the organization based on your study
Chapter 8:
Report on your Mini Project
Chapter 9:
Chapter10:

Problem

Objectives

Methodology

Data Collection and Analysis

Findings and Recommendations
Your Learning Experience
Conclusions.
References
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A template of the Title Page is shown below
Organization Study Report on Oil and
Natural Gas India
An Organization study Report submitted to Mahatma Gandhi University for the partial
fulfillment of the Award of Master of Business Administration
Submitted By
Reghuraj Metha
(Reg No. 121006)
Under the Supervision of
Dr.Nidhin Choudhary
School of Management & Business Studies
Mahatma Gandhi University
Kottayam
June 2012
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SCHOOL OF MANAGEMENT & BUSINESS STUDIES
MAHATMA GANDHI UNIVERSITY
KOTTAYAM
MASTER OF BUSINESS ADMINISTRATION
ORGANISATION STUDY
Evaluation Report
Name of Student
: ________________________________________________________________
Name of the Organization: _______________________________________________________________
Period of Study
: From _____________________ to _____________________
To be filled by your Supervisor at the organization (Kindly tick in the appropriate box)
1.
Punctuality
&Regularity
Very Regular
Regular
Not regular
2.
Seriousness
Very serious &
Dedicated
Serious
Calls for
improvement
Very courteous
Courteous
Needs to improve
Very able
Able
Yet to develop
Very much
willing
Willing
Not much
willingness shown
Does work with
complete focus
Partially Focused
Needs to focus
Very much
Exhaustive
Average
Patchy
Very much
interested
Shows some
interest
Not interested
3.
4.
5.
6.
7.
8.
Courtesy and
Manners
Ability to
Understand
Willingness for
hard work
Working
towards an
objective
Coverage of
topics
Interest in
linkages among
functions
Can conceive
Somewhat
business as a
comprehensive
whole
view
OVER ALL PERFORMACE
10
(Please put your marks: out of 100)
Other Remarks or Suggestions:
9.
Capacity to see
business as a
whole
Signature of the Supervisor:
Needs to widen
horizons
Office Seal
Name:
Designation:
Organisation:
Pleas Note: Student is required to bring this form in a sealed envelope, duly filled by the supervisor at the organization .
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