Global Marketing M.N. Elahee International Marketing: A Definition Global or international marketing is defined as the performance of business activities designed to plan, price, promote, and direct the flow of a company’s goods and services to consumers or users in more than one nation for a profit Marketing concepts, processes, and principles are universally applicable all over the world M.N. Elahee The International Marketing Task Foreign Environment (Uncontrollables) 7. Structure of Distribution 1. Competition Domestic environment (Uncontrollables) Environmental uncontrollables country market A (Controllables) 1. Competition 2. Technology Price Product Target 5. PoliticalEnvironmental 7 Market uncontrollables 6. Geography and Legal country Promotion Place or 2 .Technology Infrastructure market B Distribution 4. Culture Environmental 3. Economy uncontrollables 5. Political3. Economy country Legal market C 4. Culture M.N. Elahee Reasons for Going Global: Foreign markets with higher profit opportunities Stagnant or shrinking domestic markets Need larger customer base to achieve economies of scale Keeping pace with competition Reduce dependency on single market Reach a larger market Reap higher profits Prolong the lifecycle of their products M.N. Elahee Global Integration Forces Driving Forces Technology Culture Market Needs Costs Free Markets and Economic Integration Strategy and Action M.N. Elahee Global Integration Forces Restraining Forces Culture Market Differences Costs National Controls Nationalism Peace vs. War/ Stability Organization History Domestic Focus M.N. Elahee Developing a Global Awareness To be globally aware is to have: 1. Tolerant of Cultural Differences, and 2. Knowledgeable of: (a) Culture, (b) History, (c) World Market Potential, (d) Global Economic, Social and Political Trends M.N. Elahee Cultural Differences When Nike learned that this stylized “Air” logo resembled “Allah” in Arabic script, it apologized and pulled the shoes from distribution. M.N. Elahee Stages of International Marketing Involvement In general, firms go through five different phases in going international: No Direct Foreign Marketing Infrequent Foreign Marketing Regular Foreign Marketing International Marketing Global Marketing M.N. Elahee Strategic Orientation: EPRG Schema EPRG Schema Orientation Domestic Marketing Extension (Ethnocentric) Multi-Domestic Marketing (Polycentric) Global Marketing (Regio/Geocentric) M.N. Elahee Ethnocentric Orientation Guided by domestic market extension concept: Domestic strategies, techniques, and personnel are perceived as superior International customers are considered as secondary International markets are regarded primarily as outlets for surplus domestic production International marketing plans are developed in-house by the international division M.N. Elahee Polycentric Orientation Guided by the multidomestic market concept: Focuses on the importance and uniqueness of each international market Likely to establish businesses in each target country Fully decentralized, minimal coordination with headquarters Marketing strategies are specific to each country Result: No economies of scale, duplicated functions, higher final product costs M.N. Elahee Regiocentric Orientation Guided by the global marketing concept: World regions that share economic, political, and/or cultural traits are perceived as distinct markets Divisions are organized based on location Regional offices coordinate marketing activities M.N. Elahee Geocentric Orientation Guided by the global marketing concept: The world is perceived as a total market with identifiable, homogenous segments Targeted marketing strategies aimed at market segments, rather than geographic locations Regiocentric and Geocentric are synonymous with a Global Marketing Orientation where a uniform, standardized marketing strategy is used for several countries, countries in a region, or the entire world M.N. Elahee Major Decisions in Global Marketing Deciding to go abroad Deciding which markets to enter Deciding how to enter the markets Deciding on marketing programs Deciding on marketing organization M.N. Elahee Major International Marketing Decisions M.N. Elahee Deciding Which Markets to Enter Before going abroad, the company should try to define its international marketing objectives and policies. What Volume of Foreign Sales is Desired? How Many Countries to Market In? What Types of Countries to Enter? Choose Possible Countries and Rank Based on Market Size, Market Growth, Cost of Doing Business, Competitive Advantage, and Risk Level M.N. Elahee Major Markets for the US Canada Mexico Japan China UK M.N. Elahee Leading Suppliers Canada China Mexico Japan Germany M.N. Elahee Any Question ??? M.N. Elahee