eMazzanti Technologies Technology Strategies for Business Growth™ Toy Publisher Finds New Super Hero in eMazzanti IT Solutions Overview Country or Region: Northeast US Industry: Toy, Entertainment “Because of several eMazzanti solutions, we have seen an increase in productivity that we would put a $200,000 savings price tag on. It has converted computer headaches into smart computing solutions—the precise reason you use technology in the first place. Jim Silver, Editor-in-Chief, aNb Media, Inc. Customer Profile Time To Play is a consumer-focused publication in the toy industry providing an in-depth review of the hottest toys and family entertainment products. It is owned by aNb Media, New York City. Business Situation Volumes of spam, ineffective firewalls, lack of reliable backup protection and a hodge-podge of disparate hardware and software dramatically affected the company’s productivity. Solution eMazzanti provided 24x7 rapidresponse IT support and MXINSPECT t email protection that virtually eliminated spam, sped up the Internet connection and delivered reliable backup solutions at an affordable cost. Client Benefits Savings of $200,000 per year Increased productivity Increased efficiency Summary Volumes of dastardly spam were more than toying around with aNb Media’s Time To Play publication staff; it was costing each of its 13 employees an hour per day to wade through the email bombardment. In addition, the firm’s network backup solution was unreliable and had actually crashed for more than three months leaving the business exposed to data disaster and message mayhem. Previous IT consultants had not been able to prevail over spam, firewall, slow internet and backup issues so the publisher sought out a new kind of super hero. aNb Media interviewed three area IT consultants including, eMazzanti Technologies, that all claimed extraordinary IT powers. However, in the end, only one IT consultant actually saved the day—eMazzanti Technologies. With its arsenal of cost-conscious super-solutions it vanquished the computer headaches that had plagued aNb Media for months. Situation aNb Media launched TimetoPlayMag, the company’s family brand, which offers consumers an in-depth look at the newest, hottest toy and family entertainment products. The company is deeply committed to families and is nationally recognized as a major contributor to the KIDS charity (Kids in Distressed Situations). As the company has grown, the firm’s network, hardware and software have become a hodgepodge of disparate technologies and incompatibilities. Other network issues such as effective firewalls, spam filters, slow internet access and sporadic backup protection, dramatically impede productivity in and out of the office and flood employee computers and mobile devices with spam. The end result: IT issues are costing the company an estimated $200,000 annually and hurting public outreach efforts. For More Information eMazzanti Technologies works with businesses to provide strategies for growth through the use of intelligent technology tools. From business process analysis to network design, security planning to preventative maintenance, the firm’s services all aim to reduce costs, mitigate risk and drive revenue for its clients. eMazzanti also offers an extensive portfolio of network products from the leading technology manufacturers. The best advocates for eMazzanti Technologies are its clients. The firm services businesses throughout the New York Metropolitan area and in three countries worldwide ranging from home office environments to multinational corporations with missioncritical needs. These organizations rely on eMazzanti as their technology management partner. As clients grow and needs change, eMazzanti’s flexible, scalable customer engagement model adapts to meet the aspirations of each business. eMazzanti forms long-term relationships with clients that value stability and reliability in their IT partners. An innovative and comprehensive approach to technology services has earned eMazzanti the trust of a rapidly growing client base and recognition by many of the industry’s foremost publications. For more information or to download a free copy of the complete case study, please visit www.emazzanti.net. or call 201-3604400. Solutions eMazzanti Technologies’ solved spam and email virus problems with its MXINSPECT email protection service, delivered 24x7 IT support as needed and updated the company’s existing tape-drive backup system to protect valuable data. These services make it easier for aNb Media to maintain its network, protect intellectual property and files as well as collaborate and share information more efficiently. 24x7 Technical Support eMazzanti Technologies provided 24x7 support service which covers all aspects of emergency and preventative maintenance for aNb Media’s network based specifically on time and materials. “This approach to support gave aNb Media the two things they wanted most: speed and need. Fast response times on an as-needed basis,” said Jennifer Mazzanti, president, eMazzanti Technologies. Seamless Data Backup Whether there is a natural disaster, fire, hardware failure or human error, the importance of protecting irreplaceable data was a top concern of aNb Media. eMazzanti Technologies provided a reliable solution by updating the company’s existing tape-drive system so backup was automatic. MXINSPECT Email Protection In addition to eMazzanti’s eCare solutions, MXINSPECT is an affiliate company that provides managed email and web security services—essentially enterprise-level service and performance without enterprise-level complexity and cost. Benefits Spam Eliminated, Saves $13,000 Per Month Each of the aNb Media’s 13 employees was bombarded with so much spam email they wasted at least an hour a day wading through the messages. For employees that also relied on email via mobile devices, reading and eliminating spam email was even more tedious because of the small screen and reduced viewing area. “eMazzanti’s MXINSPECT email filter solution instantly removed 99 percent of the spam from our network and mobile devices,” said Silver. “That alone gave us back 13 man-hours a day valued at more than $13,000 per month.” Internet Access Speeds Up Adding various computers and software to the company’s network as growth occurred over the last three years meant conflicts with disparate application and operating software. Differences in hardware configurations also slowed individual computers and network connections. “eMazzanti improved hardware configurations and standardized on software versions. The result was an immediate increase in Internet connection speed, an obvious boost to our productivity and efficiency.” Boost in Productivity Saves $200,000 “Because of several eMazzanti solutions, we have seen an increase in productivity that we would put a $200,000 savings price tag on,” claimed Silver. “It has converted computer headaches into smart computing solutions— the precise reason you use technology in the first place.” Automatic Computer Backup Protects Business Management discovered the old computer backup solution had not been working for several months, leaving the firm vulnerable to significant business interruption issues if their network failed. eMazzanti Technologies provided a simple update of the company’s existing backup system that, in turn, automatically backed up data. “We were exposed to a potential business disaster until eMazzanti discovered our failed backup system and replaced it with the eCare Business Continuity solution,” noted Silver. “We no longer have to worry about our business shutting down because of data loss.”