3_Organization & HR Plan - Industrial Engineering 2011

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Feasibility Study & Analysis # 3
“HR and Organization Plan”
Prepared by : Genoveva
(email : genoveva.claudia@gmail.com)
Christopher L. Junior
Christopher is a plumber who
become a GM of Customer
Satisfaction & PR of Mercedez Benz
Why ?
How ?
Personnel
Planning :
The process of deciding what
positiions the firm will have
to fill, and how
to fill them.
The Candidates
Internal Sources :
• Promotion planning
• Mutation candidates
Outside Sources :
• Recruiting via internet
• Advertising
• Employment agencies
• Outsourcing
• College / campus recruiting
Human resource Manager’s Duties
1. A line function
(access to top management)
2. A coordinative function
(functional / activities control )
3. Staff functions
(hiring, training, evaluating,
rewarding, counseling,
promoting, firing employee)
Organizational Structure
Job Analysis & Job Description
Job analysis :
The procedure for
determining the duties and
skill requirements of a job
and the kind of person who
should be hired for it.
Job description :
A list of a job’s duties,
responsibilities, reporting
relationship, working
conditions and supervisory
responsibilities – one
product of a job analysis.
As any precedure that involves :
1. Setting work standards
2. Assessing the employee’s actual performance relative to
those standards.
3. Providing feedback to the employee with the aim of
motivating him or her to eliminate performance deficiencies
or to continue to perform above par.
MONEY AND MOTIVATION
Financial insentives :
Financial rewards paid
to workers whose
production exceeds
some predetermined
standard.
EMPLOYEE PREFERENCES FOR NONCASH INCENTIVES
A trip to a destination of your choice
40%
A shopping spree at stores of your choice
23%
Home improvement/beautifications item
19%
Seaon tickets to your favorite entertainment venue
10%
Electronics
4
%
Frederick
Herzberg Theory
The best way to motivate
someome is to organize the job
so that doing it provides the
feedback & challenge that
helps satisfy the person “higher
level” needs for things like
accomplishment & recognition.
Individual Employee Incentive
1. Piecework
A system of pay based on the number of
items processed by each individual worker in
a unit of time, such as items per hour or
items per day.
Exp. Each letter delivered to customer will
get Rp 5.000,-
Individual Employee Incentive
2. Merit pay :
Any salary increase
awarded to an
employee based on his
/ her individual
performance
3. Incentives for professional employees
Professional employees are those work involves
the application of learned knowledge to the
solution of the employer’s problems.
Individual Employee Incentive
4. Recognition based
awards :
recognition is one of several
types of non financial
incentives. The term
recognition
programcusually refer to
formal programs, sch as
employee of the month
programs.
Combining Financial & non financial Incentives
•
•
•
•
•
•
Employee recognition
Gift certificates
Special events
Cash rewards
Merchandise incentives
Email / print
communication
• Training programs
•
•
•
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Work / life benefits
Variable pay
Group travel
Individual travel
Sweeptakes
Organizationwide Incentive Plans
Incentive plans in which all or most employee
can participate.
→ Profit sharing plans
→ Employee stock ownership plan (ESOP)
→ Gainsharing plans
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