Chapter 4 Legal Construction of the Employment Environment Copyright 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Learning Objectives (1) Explain why employers might be concerned about ensuring protections for equal opportunity during recruitment, in particular Describe how the recruitment environment is regulated, by both statutes and common law Describe the employer’s opportunities during the information-gathering process to learn as much as possible about hiring the most effective workers 4-2 Learning Objectives (2) Explain how the employer might be liable under the theory of negligent hiring Identify the circumstances of employee’s compelled self-publication, and defamation risk Explain the difference between testing for eligibility and testing for ineligibility, and provide examples of each Identify key benefits of performance appraisals, and potential pitfalls to avoid 4-3 Evolution of the Employment Relationship Recruitment of appropriate candidates Hiring Testing Performance appraisals Termination 4-4 Recruitment (1) First step in the evolution of the employment relationship Federal statutory regulation of recruitment Title VII of the Civil Rights Act of 1964 Age Discrimination in Employment Act of 1967 Immigration Reform and Control Act of 1986 Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 4-5 Recruitment (2) State employment law regulations vary by statute and common law Common law recruitment violations Fraud Misrepresentation Material facts 4-6 Application of Regulation to Recruitment Practices Advertisements Scenario 1 Word-of-mouth recruiting Promoting from within Venue recruiting Walk-in applicants Neutral solicitation Case: EEOC v. Consolidated Service System 4-7 Information Gathering and Selection The application phase: manage info for need The interview Team make-up , pre-training, selection criteria sought Background or reference checks Resume fraud rampant Background checks: manage information of-interest References: manage rules for giving and getting Negligent hiring risk(next slide) 4-8 Exhibit 4.60 – Grounds for Negligent Hiring Claim 4-9 Exhibit 4.9 – Content on Candidates’ Web Sites Leading Employers Not to Hire 4-11 Employer Liability and Protection Reference checks – potential liability for providing references Compelled self-publication: Occurs when an exemployee is forced to repeat the reason for her or his termination “After-acquired evidence” in defense in wrongful termination suits Documentation of failure to hire 4-12 Exhibit 4.13 – Balancing the Interests in the Testing Debate 4-13 Testing in the Employment Environment Pre-employment testing Tests to find the best individual for a position (eligibility) Tests to ensure that the individual is free from problems that would prevent her or him from performing the position’s functions (ineligibility) Individual privacy Testing is illegal when the invasion of privacy is “substantially and highly offensive to the reasonable person” 4-14 Legality of Eligibility Testing Eligibility testing: Tests conducted to ensure capability and qualification of potential employee To be legally validated, an employer must show that the eligibility test is: Job-related Consistent with business necessity Job analysis data: Information about nature of work and skills required to perform the work 4-15 Legality of Eligibility Testing Validation: Evidence that shows that a test evaluates precisely what it claims to evaluate Test validity Criterion-related validation Content validation Construct validation 4-16 Legality of Eligibility Testing Integrity and Personality Tests Used by 40% of Fortune 100 companies Conscientiousness job performance basic intelligence testing is one of the best predictors of job performance across all jobs Physical Ability Tests Medical Tests 4-17 Legality of Ineligibility Testing Why is testing done? Reduce workplace injury or to provide a safer working environment Predict employee performance or deter poor performance Reduce the employer’s financial responsibility to the worker’s compensation system 4-18 Polygraphs (1) Polygraph: A lie-detecting device that measures biological reactions in individuals when questioned A polygraph measures Rate and depth of respiration Cardiovascular activity Perspiration Accuracy rates range from 50 (e.g., random) to 90 percent 4-19 Polygraphs (2) Federal Employee Polygraph Protection Act (EPPA) Generally not allowed in employment context, with (odd) exceptions Certain specific workplace investigations Sensitive Occupations 33 states have statutes prohibiting or restricting the use of polygraphs in making employment decisions 4-20 Drug and Alcohol Tests Drug-Free Workplace Act of 1988 Only applies to federal employees Some private sector firms use Act’s guidelines Coverage varies with technology used Immunoassay test Radio-immunoassay of hair Drug-Free Workplace Act of 1998 Case: Nat’l. Treasury Employees Union v. Von Raab 4-21 Genetic Tests Genetic Information Non-Discrimination Act and state statutory coverages -> restricted use Issues Employers might discriminate based on the potential for a debilitating disease Employees may not want to know results Genetic testing is not perfect Genetic irregularities may be considered protected disabilities under the Americans with Disabilities and Vocational Rehabilitation Act 4-22 Unique Considerations of HIV/AIDS Testing Why is it inappropriate? For justification, test must serve legitimate business purpose Test reports only the subject’s status as of several weeks or months in the past HIV-positive employee may be protected under Federal Vocational Rehabilitation Act Americans with Disabilities Act (see Chapter 13 coverage) 4-23 Management Considerations: Testing A workplace substance abuse program should incorporate A written abuse policy A supervisory training program An employee education and awareness program Access to an employee assistance program A drug testing program, where appropriate Mandatory, “probable cause,” and/or random testing 4-24 Performance Appraisals, Evaluation, and Discipline Systems (1) Performance appraisal: A periodic assessment of an employee’s performance The purpose of performance appraisals identify performance characteristics employer hopes employee will accentuate Discourage performance characteristics not in keeping with the organization’s objectives The potential for discriminatory effect 4-25 Performance Appraisals, Evaluation, and Discipline Systems (2) Realities about performance evaluations Monitor for discrimination risk No need to lower its standards or qualifications to accommodate employee’s or applicant’s needs Objective measures of performance preferred, tighten subjective criteria Inadequate system can risk defamation, negligence Legal challenges found mostly in the areas of implementation, monitoring and accountability 4-26 Discipline “Just cause” disciplinary approach How is “just cause” determined? Due process Adequate evidence Appropriateness of penalty Documentation (!) (in general and here specifically) Progressive discipline 4-27 Management Tips Maintain proper documentation of performance appraisals Train supervisors on non-biased reporting and evaluations Take precautions against inappropriate disclosures Evaluate performance frequently, systematically, and as stated in the employee manual or other materials 4-28