The Financial Advisor Guide to Business Insurance Principles Self-Study Course # 6 BUSINESS INSURANCE PRINCIPLES OVERVIEW It really doesn’t matter if your clients own a large or small business, they need you to help them solve all the problems where insurance could offer the solution. To work for themselves, to be their own boss, to run their own business--for many workers these phrases describe the entrepreneurial dream. In recent decades thousands of individuals have set off to pursue that dream. Indeed, an increase in the number of small businesses has created much of the growth of new jobs in the Canadian economy. Becoming a successful entrepreneur, however, is not an easy task. It requires skill, motivation, hard work, and good luck. It also requires information in large measure. The would-be business person stands on the brink of a new future with a thousand questions that need answers. The time you take to insure your business is just as important as the time you took to build it. Insurance is one of the biggest precautions your clients and prospects should take to protect their business. Regardless of the size of the business, they are susceptible to all the same hazards as a homeowner, such as storm damage, liability, theft or even death, disability or retirement. Taking Care of Personal and Business Needs Your clients and prospects have invested time and hard work into their business. That’s why it’s important that they periodically evaluate any financial plan, including their life insurance to ensure that their personal and business goals are still being met as the needs of their family and business change over time. You must understand that all business owners have different needs. To help you better understand their planning needs and to provide strategies that may be helpful for their situation, we have categorized their needs into three categories. 2 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Phase I - Start Up If you’re business clients are just starting out, they are probably concerned with issues that involve cash flow as well as strategies to help protect their family and business. Phase II - Growth & Maturity If the business is already growing strong and maturing, you can help them begin to focus on retirement planning and maintaining flexibility to access money if necessary. Phase III - Succession Planning If they are ready to retire and pass their business onto the next generation, you can offer life insurance products that can be an important part of their estate and business plans. In addition, through the course of your relationship with them, you can help them understand how life insurance can be an important part of an estate plan, setting up a trust, and securing their retirement by using the many tools that are available to you. Continuing the Family Business Do they have a business continuation plan? Typically, successful family and closely held businesses follow a business plan aimed at maximizing profits. But, to maximize the value of their businesses for their own benefit and their heirs, business owners will need more. A business continuation plan may complete the equation. Why Does the Business Owner Need Business Continuation Planning? Three common characteristics of closely held businesses make business continuation planning essential. First, many closely held businesses lack successor management. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 3 If a chosen successor isn't there to open the doors, stock the shelves and direct operations, the business may fail. Finding a buyer and getting a fair price for the business may be difficult, especially following the owner's disability or death. Unlike publicly traded companies, a marketplace for buyers and sellers of closely held businesses doesn't usually exist. Finally, if you do not hold a majority of controlling interest, you or your heirs should expect a reduction in your anticipated sales price. Buyers are often unwilling to pay fair market value for a minority interest that lacks management control. Assuring the Preservation of the Business So what's the bottom line? Unless they plan for the eventual disposition of their business interests, the value may be diluted, not maximized. Business planning is a complex undertaking, generally requiring the efforts of more than one professional. The first step is putting together your team. Here are the key members you should include. Estate and Business Planning Lawyers Choose a lawyer who specializes in estate planning and business continuation. The choice could mean the difference between successfully achieving goals and failure. Insurance Professional An insurance professional can assist in determining the best type of policy and coverage that will be needed to meet any goals. Certified General Accountant A CGA can assist the business owner(s) in complex business valuations. 4 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Financial Planner The financial planner may be the life agent or accountant or another member of the team with broad knowledge and special training in financial planning. He/she can coordinate the efforts of the team. What Can You Expect from this Course? Upon completion of this course, you will be more knowledgeable in the organization and operation of businesses. You will be able to distinguish the differences between the four types of business structures, with the emphasis on the advantages and disadvantages of each legal entity. You will explore the effects of death, disability and retirement on each business situation. You will have a working knowledge of financial statements and how to use the ratios to help establish an insurance need. Every person, and every organization - whether living or non-living - is exposed to risks, which can result in losses. The main function of insurance is to minimize or to eliminate the effects of risks on individuals and organizations, to act as a “transfer mechanism” whereby responsibility for losses from risks which occur are transferred to insurers, and by which risks are “managed”. An insurance company is a “business” too, and like any other business it needs to be run well and profitably. INTRODUCTION Whenever a business owner dies or is seriously disabled, there are many questions that must be answered. There are questions about the future of the individual family, their business, its valued employees as well as their creditors. In a recent study, it was found that over two-thirds of businesses did not have any life insurance of any kind. Many of these same organizations were unaware of the business uses of life insurance. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 5 When the remaining one-third was looked at, it was found that many were underinsured or has very limited coverage for the other contingencies of disability and retirement. Two goals of the agent/broker when dealing with Business Insurance When an Advisor / Agent / Broker takes a look at business situations, it is wise to look not only at the owner, but also to the other employees of the company. With this said, there are two main functions of an agent’s / broker’s work with the business owner. 1. An Advisor / Agent / Broker must take the time to uncover and then discuss any problems or dangers that may be uncovered in the interview process. When any areas of concern are discovered, the Advisor/ Agent / Broker MUST take the time to discuss them in depth. 2. Secondly, the Advisor / Agent / Broker MUST convince the business owner that the problem has to be solved without hesitation, and then try to help solve it. THE FIVE MYTHS OF SALES PROSPECTING Myth #1 - Prospecting is sales This is the number one mistake made by small business owners and sales reps. Prospecting is a separate function from sales. Just as marketing is distinct from sales but closely linked. Prospecting is simply discarding all the unqualified leads and retaining the "gold". The job of prospecting is to find qualified leads that may buy your product. Myth #2 - Prospecting is a numbers game The old school of prospecting for business relies on contacting large numbers of cold contacts. However, quality supersedes quantity. You must find prospects that have a propensity and possible motive to buy your suggestions and recommendations. 6 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Myth #3 - Scripts are for kids Many sales people insist on prospecting without any script. Scripting provides the framework of a successful prospecting campaign. It allows you to test what key benefits and qualifying questions work. The script must be personalized so the presentation does not sound "canned". Myth #4 - Prospecting takes time It only takes a few minutes to determine if the lead wants your benefits and can afford your company's product or service. Don't waste time on people unmotivated or unable to buy. Remember to focus on the "gold". Myth #5 - Close them on the appointment Far too many sales reps focus on setting the appointment. "Would Friday morning or afternoon, be better for you?" And then only 20% of appointments show up. What went wrong? Prospects will sometimes find it easier to agree to an appointment rather than saying they are not interested. If a prospect is remotely interested, then offer a much subtler approach...send them an information package. This allows you to build interest and turn the lead from warm to hot. Sales prospecting done right can have a huge impact on your sales revenue. It does not take an armour suit and great courage to deal with the fear of rejection during prospecting. Just keep an open mind to challenge the old sales approaches and the myths of prospecting. IN MANY CASES, THERE IS ONLY ONE SOLUTION More often than not, the solution is cash and plenty of it! In most cases, this money will not be available unless the business prospect realizes that there is a problem before it becomes a problem and takes the necessary steps to avoid a crisis. If they wait and death or disability happens, then a solution is certainly out of reach. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 7 PROSPECTING IN THE BUSINESS INSURANCE MARKET It is essential that Advisors / Agents / Brokers understand the business insurance market in order to take advantage of its many opportunities. Prospecting is the key to success in the insurance business. This is true whether you are looking for individual or business insurance sales. Both cases involve understanding whom to contact, determining where to find them, and deciding the best approach. To this extent, we have provided some information on how you can do this. For some, it may mean a change in how you do business while for others this information will just be a review as you are doing it already. SEVEN HABITS OF BUSINESS SUCCESS The elusive dream of business success captures the imagination of aspiring and existing business owners everywhere. A vision of flowing profits, industry respect, thrilled customers, and a balanced life. This vision is only possible by developing habits that drive business success. Take the time to learn the 7 habits of business success. Habit 1 - Cultivate Inner Networks Entrepreneurs practicing the art of business success know the power of networks. They take the time to identify and build relationships with key peers, mentors, and advisors. This inner network provides support, direction, and an increased number of people to assist. Having an inner network of 5 people who have a network of 5 more, grows the network exponentially. Habit 2 - Customer Centric Business success requires an unwavering commitment to the customer. This commitment encompasses a mindset of understanding the customers' world. Understanding the customer’s wants and needs provides the business with a greater opportunity to earn a loyal customer base. Focus away from business and profits, and toward what you can do to improve the life of your customers. 8 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Habit 3 - Humble Honesty Business success requires the ability to know your strengths and weaknesses. Being open and honest about yourself and your business creates growth as an individual and as a company. Don't spend time developing weaknesses. Find help for weak areas, enabling you to focus on strengths. Take the time to know yourself and your business. Habit 4 – Adaptability Business success requires the ability to adapt to changing situations. Nothing ever goes as planned. The world of business is full of surprises and unforeseen events. Using the habit of adaptability allows business owners to respond to circumstances with the ability to change course and act without complete information. Being flexible allows you to respond to changes without being paralyzed with fear and uncertainty. Habit 5 - Opportunity Focused Problems are a regular part of business life. Staff issues, customer misunderstandings, and cash crunches- the list is endless. To achieve business success, look at both sides of the coin. Every problem has an opportunity. Being opportunity focused makes the game of business fun and energizing. Habit 6 - Finding A Better Way Productivity is the cornerstone of business success. Formulate the habit of finding a better way to make your business more productive. This will create more time to focus on the critical issues that drive sales and profit. Productivity can be enhanced by technology, automation, outsourcing, and improving business processes. Habit 7 - Balanced Lifestyle Management A business can consume an owner's time and energy. It's easy to allow the business to take control of your life. Business success requires the habit of balancing all aspects of your life. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 9 Separating time for daily business tasks, profit driven tasks, and free time is a habit that will make your business and life more enjoyable. Take the time to plan each week. Learning and instilling new habits in your daily business life can have a dramatic effect on your level of success. Review each of the 7 habits. Choose one habit to focus on for a month or until you achieve mastery. FIVE KEY TRAITS Stellar sellers and entrepreneurs share the same strong traits. An entrepreneur will excel because they have such enthusiasm for their service, and their ebullience is embraced by prospects accustomed to the same-old, same-old hackneyed pitches. A great closer will possess an aura of competence and zeal that makes him top of the office each month. The five key traits of successful entrepreneurs are: 1. Creativity Having an appreciation for the non-obvious solution is a must if a sales pro is going to outpace the pack. While an average salesperson depends on business cards and leave-behinds, a true rainmaker brings a unique vision to his work that makes him stand out. 2. Passion Genuine love for a product gets salespeople through the inevitable dark times, and it makes their offers all the more irresistible to their clients. Passion, like creativity, cannot be faked, so it has great weight with customers. 3. Integrity Why are some professions so poorly regarded? Because the perception is that they lack integrity and that they'll say anything to get the sale. Many sales and communications experts believe that integrity tops the list of qualities salespeople need. 10 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Feeling good about a purchase is a hallmark of buying from a salesperson with integrity. Trust brings customers back, and that's a key factor to the success of any salesperson. The importance of selling with integrity has been heightened by the recent poor ethical and financial performance of huge corporations. Customers still buy the salesperson! 4. Tenacity Shelving feelings of rejection to keep plugging away is another essential requirement for sales success. It takes personal courage to get up every morning and say “I am going to be the best.” It also requires a certain steely quality to persist in the wake of one dismissal after the next. Sales require someone who can always see possibilities, even in difficult situations. 5. Commitment The sales cycle for any big deal can typically take months, even years. Keeping an eye on the prize, while continuing to sell to other prospects simultaneously, takes commitment. Selling is never easy. You must have a burning desire. Success is the result of a person's willingness and intent to make things happen. SO WHERE DO YOU START TO PROSPECT FOR BUSINESS INSURANCE? 1. Understand whom you want to meet. In a business setting, this will usually be the business owner – the person who makes the major decisions and signs the cheque. Initially, Advisors /Agents / Brokers may feel somewhat intimidated by the thought of dealing with business owners. But it is important to remember business owners and their organizations can benefit greatly from services that you provide. 2. Determine where to find these prospects. Your personal clients can provide you with an unlimited number of prospects. Always try to find out where your clients work, etc. Another excellent way to meet business owners is by getting involved in your community, because that’s what many business owners do. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 11 Join a service, fitness or racquet club. Become a member of church committees or a volunteer for charitable organizations. Some suggestions for locating business prospects are – your present Group Insurance clients, Business Insurance clients, Personal insurance clients Local newspapers, financial reports and any business people you know. 3. Choosing the best approach. This all depends on the circumstances. Referred leads seem to be the method of choice for many Advisors / Agents / Brokers. A good way to familiarize the prospect with your name is through a brief pre-approach letter that outlines why you want to see them and reviews the products and services you offer. In this era of time restrictions and growing competition, it’s not easy to prospect for new business. That’s why you need a prospecting plan that is strategically focused and easy to execute. The final step is to get out and do it. Any successful Advisor / Agent / Broker will tell you that great intentions are noble, but great intentions don’t get the job done! WHY FOCUS ON BUSINESS INSURANCE? Many financial professionals now recognize that it is more rewarding to prospect among businesses than consumers, for several reasons: 1. You can easily identify small businesses in your market and access data about them. 2. Business owners always have financial needs to address. Unlike some consumers, they can’t afford to “stand pat." 3. You can develop powerful referral networks by focusing on specific industries or types of businesses. 12 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 BECOME A RECOGNIZED EXPERT There are many professionals who are trying to get noticed by the businesses community. Yet, because the marketplace is more discriminating and sceptical, it's hard to get noticed. To enjoy the greatest return on your marketing efforts, you need to rise above the crowd. You need an edge over the competition. In short, you need to become noteworthy by establishing an expert reputation. Not so long ago, expertise was equated with the number of years you were in business or the university or professional levels that you had achieved. That has changed as people have come to be more interested in results. If you can deliver, people will be interested in you no matter how brief your business experience or how bare your walls are of any recognition. Experts are sought after. They get more business with less effort and command higher fees and earn more than their counterparts. Journalists come to them for information. They are asked to speak at conferences. They out-position their competitors and break out of the anonymity trap because they know more and are recognized as knowing more. Becoming an expert can help you achieve "top of the mind" awareness among members of your target market. By packaging your knowledge into articles, speeches, and workshops your name can immediately come to mind or be the first one mentioned when members of your target market turn to others to find what they need. Publish Publishing articles, columns and books are powerful techniques to establish your expertise. Publishing pre-sells others on your abilities and exposes you to thousands of prospects. And reprints of published articles make excellent, low cost sales literature, easily replacing expensive brochures, mailers, and newsletters. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 13 There are endless opportunities to publish. Thousands of business, trade and Internet publications covering every imaginable industry and audience are fairly easy to break into, even for beginners. If you have a good idea, tailored to a specific readership, there are hundreds of publications hungry for articles. BUILD YOUR BUSINESS INSURANCE REFERRAL BUSINESS Growing a small business is tough work. The sales function is a time consuming task with a constant need to fill your "sales funnel" with fresh, qualified prospects on a regular basis. Finding the best qualified leads for your business does not come from a cold contact situation but from building a strong referral business. The business of referrals makes sense for most people for the following reasons: 1. Referral business reduces your sales expenses and sales cycle. With less time calling cold prospects, your small business can focus on customers and their circle of influence. 2. Referrals can build your level of satisfied customers. The cycle selfperpetuates with more satisfied customers referring others to your company. 3. Referrals increase your sales revenue. If the prospect of building the referral end of your business is so enticing, why do so few businesses do it? Because they use the wrong approach in building referrals and have limited success. So, how do you Build Referrals? Set A Target In business, measure the results to improve performance. Set a clear goal with a time line (For example, 10% increase in referral business over the next 10 weeks). 14 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Timing Conventional sales wisdom claims the best time to ask for the referral is immediately after the close. This tactic is far too aggressive. Give your clients time to experience your service or product before asking for a referral. Ask for the referral at close only if your client is already delighted with your business. Your Top 20 Not all customers are referral candidates. Find the top 20% that are ecstatic about your business and ask them for referrals. Make sure their network is the type of client you want. Give and You'll Receive Give your clients extra service and follow-up support before asking for referrals. When you give willingly to your customers, they will return the favour. Type of Customer Inform your referring clients of the type of customers you can help. Provide a clear picture of the customer demographics for your small business. Rewards Program Provide special rewards to your referring customers on a regular basis. Thank-You Businesses need to establish trust to build referrals. Create a basic thank you letter that can be personalized and sent to each referral you receive. Treat your referral sources with the utmost of care and you will not only build a foundation of trust but keep hot prospects coming to your door. These tips are simple but when executed on a regular basis they can drive your referral business and build sales revenue. Start today and watch your referrals grow. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 15 COMPETITIVE ADVANTAGES In today's economy, big and small businesses are seeking every opportunity to win sales through competitive advantages. Smart owners of small business know a sales strategy can create a competitive advantage. Selling consists of two main functions 1. Tactics 2. Strategy The tactics of selling are very important but equally vital is the strategy of sales. Sales strategy is the planning of sales activities: methods of reaching clients, competitive differences and resources available. Tactics involves the day-to-day selling such as prospecting, sales process, and follow-up. Competitive Advantages of Strategic Sales Planning Increased closing ratio by knowing clients hot buttons Improved client loyalty by understanding needs Shorten the sales cycle with outside recommendations Outsell competitors by offering the best solution SUGGESTIONS THAT HELP YOU WITH BUSINESS INTERVIEWS The presentation is starting. Dim the lights. Time for a nap. These are the thoughts of many audiences subject to yet another boring business presentation. 1. Dig Deep Having an effective business presentation that will have the audience on their feet requires more than the usual factoid dropped into your PowerPoint. Find a relevant fact beyond your topic norm. Give them the unexpected. The one obscure and contradictory piece of information that will raise heads and stimulate discussion. Where do you find such information? Go past the typical quick search engine scan. Check out educational websites for new research, interview industry mavericks, or scour the business press. 16 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 2. Avoid Info Overload When you overload your audience, you shut down the dialogue that's an important part of decision-making. When you remove interesting but irrelevant words and pictures from a screen, you can increase the audience's ability to remember the information by 189% and the ability to apply the information by 109%. 3. Practice Delivery A knockout business presentation is so captivating it makes you forget about the speaker and become absorbed in the talk. Practice your delivery over and over until you remove the distractions including nervous tics and uncomfortable pauses. Pay particular attention to your body language. Is it non-existent or excessive? Good presenters work the stage in a natural manner. 4. Forget Comedy Business presenters will flirt with the temptation to deliver the stand up humour of Chris Rock. Remember your audience didn't come to laugh; this is a business presentation. Leave your jokes at home. It's ok to throw in a few natural off the cuff laughs but don't overdo it. 5. Pick Powerful Props You don't need a box full of props like the watermelon-smashing comic, Gallagher. A few simple props to demonstrate a point can be memorable in the minds of your target audience. 6. Minimize You Your audience doesn't care as much about your company history, as they do about whether you can help them solve the specific problems they face. Write a script for your presentation that makes the audience the protagonist, or the main character, who faces a problem that you will help them to solve. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 17 7. Speak the Language A knockout business presentation doesn't leave people wondering what you said. It might be tempting to throw in a few big words but are you alienating your audience? Always explain terms and acronyms. The number of smart executives who aren't up on the latest terminology would surprise you. 8. Simple Slides Beware of the PowerPoint presentation. Many corporate brains will turn off at the sight of yet another PowerPoint presentation. Over 400 million desktops currently have the PowerPoint application. If you want your business to stand out, don't be like everyone else. Use slides in your knockout presentation to highlight and emphasize key points. Don't rely on your slide projector to run the show. It all comes down to what your audience walks away with in the end. Did you deliver another boring business presentation? Or did you persuade or motivate everyone to action? Apply the previous information and watch your results increase. THE FIRST INTERVIEW WITH THE BUSINESS PROSPECT Adequate preparation and planning for an interview are critical steps in the sales process. They ensure effective use of the interview time and also help to build confidence. The first step is to learn something about the prospect and the business he or she represents. Information can be obtained from friends or acquaintances of the prospect, and existing client bases. The Interview The initial interview will likely be the most important opportunity to make a good impression on the prospect. In most cases, you would not go into this meeting expecting to make a sale. 18 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Generally, the initial interview is considered a success if you begin to establish a relationship with the business owner and secure a follow-up interview. Building Relationships In order to begin to build a relationship with the business owner, you need to sell yourself as much as you sell the company you represent. A short visual presentation, which includes the following, can be useful: Your qualifications and experience in the market. Your companies’ reputation. A review of how you operate. Get the “Soft Facts” Concentrate on the “soft facts” during the initial interview. Ask questions such as: How did you get started in the business? What are the reasons for your success? What are your plans for the business? This line of questioning is non-threatening and will give you a good idea of the kind of individual you’re dealing with. It will also help you to qualify the prospect’s insurability, insurance need, ability to pay, and accessibility. And the questions will allow you to determine which areas should take priority in future discussions. THE FACT FIND At this point, you have probably used the time allotted for the initial interview. In most cases, completion of a detailed fact-find will have to wait until your next interview. Make sure that you get a commitment from the owner for a follow-up interview. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 19 Why Complete a Fact Find? A successful fact-find will help you and the prospect identify potential business insurance needs. It can also help to prioritize needs, allowing the prospect to focus on the problem at hand. Also, the fact-find provides a permanent record you can refer to when any business is placed, and can be used in a follow-up when outstanding needs are reviewed. A fact-find provides an effective way to guide the discussion with the business prospect. It helps ensure your time together is used wisely. A good fact-finding interview will enhance your professional image. Hard facts in your fact-find, and the soft facts and other information gathered during the interview, are key ingredients that will help you make the best possible recommendations for your business prospect. A good fact-find should include: General information about the business and the owners. A list of soft fact questions to use during the interview. Questions to develop the business needs should be centered on the following: Business Loan protection Buy-Sell funding Disability, Critical Illness and Long Term Insurance Employee benefits and pensions Employee Assistance Programs Personal needs of the business owner Whatever format you use, make sure that you are familiar with the fact-find before the interview. Your image can be harmed if you’re not prepared and don’t have answers to queries such as, “Why is that question important?” You have put a lot of time and effort into approaching the business prospect. You owe it to yourself to ensure the fact-find is done properly, because it will help 20 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 ensure that your recommendations are appropriate. This in turn will lead to the successful conclusion of the case. We have included some different forms of Fact-Finds and questions to use with the business prospect. Example 1 Questions to Ask a Business Owner If you had died last night – How would these questions be answered today? Who is running the business? To whom do they report? How does your spouse get income? Who will pay the creditors? Does the bank have your personal guarantees? Are there partners? What will they want? Should your shares be sold? Will your partner(s) buy them? At what price? Where will they get cash? Is this what you want? Example 2 Small Business Five-Minute Fact Finder 1. How’s business? 2. Are you a corporation, a partnership, or sole proprietor? 3. Who would or who could run this business if you are not around/ 4. Is it a relative? Or is it an employee? 5. Can you give me the names of all the owners and their percentage of ownership? 6. What is their age? Are they in good health? 7. Was this business purchased? What price did you pay for it? How long ago was that? Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 21 8. How long do you plan to continue in business? 9. What plans do you have for retirement? 10. If today was a good day and someone offered to write you a cheque for the value of this business, how much would that cheque have to be? Example 3 How Secure is the Financial Future of Your Business? Have you made the necessary plans for safeguarding the future of your business? This handy 10-point planning checklist will help determine whether adequate plans have been made. YES NO N/A 1. I intend to continue to own the business for the foreseeable future 2. I have a good idea of what the business is worth today 3. My professional advisors have updated my estate plans within the past five years 4. My will has been updated to reflect my estate plans for passing on the business 5. My spouse is fully capable of running the business in the event of death or disability 6. I am aware of the tax implications of a sale or transfer of the business in the event of my death or disability 7. The business has enough cash on hand to pay off bank debts in the event of my death or disability 8. If there are other owners involved in the business, we have a written buy-sell agreement that is adequately funded 9. The business is financially able to cope with the death or disability of a key employee 10. The business provides group insurance and pension benefits to our employees and their family members An Advisor / Agent / Broker should know how to help the business owner answer these questions. In order to do this, you have to become familiar with Business Insurance and the different types of business ownership, and how they apply in various situations. 22 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 PROSPECTING FOR BUSINESS The primary sources of prospects can be found in your present client files. Most of these policyholders work for or with small businesses. Small business firms can be classified as having gross revenue of 1.5 million or less in a fiscal period (1 year or less). Most Canadian businesses will fit that category. Qualifying Business Prospects Like family insurance prospects – business insurance clients need to meet the same qualifications: Ability to pay Need for insurance Be able to qualify medically Be accessible The more prospects you approach the more skill you develop. It is essential to: Do your homework – know as much background as possible. If at all possible – be referred. Develop a working relationship with a team of advisors – accountants, lawyers, and trust officers. If you are new to business insurance, contact a veteran, offer to do joint work and split the commission. You do the initial prospecting; your “expert” comes in at the presentation and close. A good Business Insurance Advisor Must Have Two Qualities: 1. Technical Skill 2. Sales Ability The technical skill can be developed by study, but the sales ability can only be developed by interviews. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 23 BUSINESS INSURANCE IN MORE DETAIL The meaning of “Business Insurance” The term “Business Insurance” includes insurance, which is started with the object of rendering assistance in the administration of a business, in times of a crisis. Business Insurance provides collateral security in times of financial strain. It also provides funds with which to absorb the shock, which a firm suffers in case of the death of one of its valued employees, and lastly it assists a person who has an interest in the business by getting this interest out of the business or acquiring a more complete interest in the business. Whatever the situation, available cash is required to prevent tragic losses. Insurance on the life of the owner is usually the best and often the only means of making this cash available. The purpose of “Business Insurance” The purpose of Business Insurance is to protect the viability of the business and the lives of the people who own it. The protection of the people involved and their assets is primary of course, but the guarantee of a business to carry on is a close second. The human life values in business rest on two abilities The first is a mental ability that is creative and the other is a manual ability or skill that enables the individual to produce a product that will generate a profit. Some businesses like professional practitioners require only one, but manufacturing or a service industry, requires both. Business Insurance provides us with the ability to protect both of these vital aspects of a business operation. 24 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 The term “Business Insurance” thus refers to insuring human life values of business owners and employees in order to develop a sound business and to help preserve the value of any business interest, as well as to transfer control in accordance with the owner (s) wishes. Business Insurance usually falls into one of three categories: 1. The funding of business arrangements to enable the survivor(s) to carry on after the death of the owner or one of the owners – Buy and Sell Agreement between partners or shareholders. 2. Insurance to provide for recovery of loss of income in the event of business interruption due to the death of one of the owners. It would be as wise, in most instances, to insure the human life values, as it is to insure the physical assets. 3. The third category is one of protection by insuring the employees and their dependants from the financial hardship that can be created at death, disability and retirement. The Insurance we place on the lives of the owners and their employees is used to: 1. Transfer ownership of an owner to a new owner, a partner or another shareholder(s) in the event of death, disability or retirement. 2. Insure Key Persons – Often success of a business rests on the shoulders of one or more very talented employees. These vital components, if the business is to continue successfully, should be insured in the event of their death or disability. Business life insurance can enable key employees to purchase the business at the owner’s retirement. 3. Employee Benefits - Provides coverage for the business’s most important asset, the employee. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 25 4. Collateral Security – An insurance policy is of value as a security for a loan or debt because it may have a definite cash value, which a creditor may secure to cover the loan. The Four D's of a Business Exit 1. Death The issue of the death of a small business owner should be considered during the start-up of a business. Unfortunately, during the creation of many buy/sell agreements the issue of death is only addressed at the urging of a life insurance agent. At the meeting, your client arbitrarily decides how much insurance they can afford and how much their company is worth, when in fact they do not know. 2. Disability Death is not as likely to end the business relationship as disability. Small business survival will often take prescient over paying a disabled partner. If the person is important to the business, the financial strain impacts the business and the family who depends on the income. 3. Divorce You can imagine the torn feelings if a disability occurs, but what if the partners cannot get along? How do they split a partnership without financially ruining each other? It may be complicated by many personalities, some may not even be a part of the dispute, yet may be affected financially. 4. Departure The Business Owners may all be happy working together, but what happens if a partner decides to leave for another opportunity or simply to take life easier. Who is going to do the work? What is owed the leaving partner? Where is the money coming from? What happens if the business owner wants to retire? These are all important considerations for a business exit strategy. 26 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 A Fair Buy/Sell Agreement Although we will go into more detail later in the course, it is important to mention it now briefly. For the small business owner, each one of the four D’s has special demands on: family, income, taxes, and transfer of control of assets. An agreement, commonly called a buy/sell agreement, can be used to handle the four D's. Creating a Business Exit Strategy Once your client understands the four D’s, they can include the following actions in the creation of any business exit strategy: 1. Consider incorporating their small business to legally recognize themselves and their business as separate entities. 2. Find a method of determining the value of the corporation that can be done at least annually and will qualify under Canada Revenue Agency (CRA) standards. 3. Develop an employee benefit plan that will assist with the departure of each partner in case of death, disability, or retirement. 4. Plan for who retains company ownership and who gets paid off. The great entrepreneurial dream is to: build a business of your own; bring it to life; and make it successful. How your clients plan their small business exit strategy will determine their financial success. Just as building a successful business takes planning, hard work, and a little luck, so does leaving it. Business Insurance therefore, rests on the same risks that face families: Death, Disability, Divorce and Departure (Retirement). THE EXECUTOR / EXECUTRIX, THE LAW AND BUSINESS INSURANCE It does not matter what the business structure is, upon death certain complications occur depending on the form of structure chosen. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 27 Although the size of the company and the amount of assets could be different in each business form, the services of an executor / executrix will be needed to a varying degree. The first obligation of the executor / executrix is to wind-up the business. If the executor / executrix decide to continue the business they are: Personally accountable to the estate and business creditors. Liable to the heirs of the estate for any losses. Unable to receive any of the profits. What are an Executor / Executrix? An estate executor / executrix – or, in Ontario, an estate trustee — is the person or party named in the last Will and testament of the deceased and who has the primary responsibility for the administration of the deceased’s estate. The executor / executrix’s role is to act as the alter ego of the deceased; his or her fundamental job is to wind up the affairs of the deceased and distribute the estate to entitled beneficiaries. The duties of the executor / executrix can be onerous, and one should give consideration to the demands of time and effort before agreeing to undertake the responsibilities that come with this role. Handling an estate can be a time consuming project. This is why it is best to have a professional such as an estate lawyer to work with the executor / executrix to look after all the details. Who Should the Executor / Executrix Be? Your executor / executrix should be someone you consider trustworthy. He or she should know and be in agreement with your wishes regarding bequests to your heirs. 28 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 There are several things to take into account when pondering the question of whom you should choose as executor / executrix: He or she should be capable of performing the duties required as estate executor /executrix. If your estate is complex you may consider a professional executor/ executrix - a trust company, chartered accountant or legal advisor. If you anticipate controversy or conflict among beneficiaries you may choose someone other than a family member (or beneficiary) to ensure impartiality. Your executor / executrix should of course be someone likely to outlive you. Your executor / executrix should be someone who is a nearby resident so that duties may be performed without undue inconvenience and delay. One named in a Will as executor / executrix is under no obligation to serve. Make sure you have discussed your wishes with your executor / executrix beforehand; that he or she understands the duties required of them and is comfortable with the performance of those duties. Ensure he or she knows your wishes regarding burial arrangements. Appoint an alternate executor / executrix in case the primary named executor / executrix is unable or unwilling to perform those duties at the time of your death. Executor / Executrix Services Recommended Approach An initial meeting between each of the executor / executrix, the estate lawyer (if one has been selected) is recommended to discuss the scope of the work required including reviewing the will, the contents of the estate, projected timelines for administering the estate, areas of concern, asset protection, documentation required for probate of the will, etc. Depending upon the complexity of the estate and the wishes of the executor / executrix, it will be possible to develop a specific list of services to be provided that can be used as a terms of reference administering the estate. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 29 Lawyer Compensation The hourly rate for foreseeing over the Executor / executrix or Executrix can be a per hour rate, or an all inclusive based on many factors. After reviewing the complexity of the estate and the extent to which the executor / executrix require help, it will be possible to estimate the number of hours' work that will be involved in helping to organize and administer the estate. Estate Executor / Executrix Compensation Although family members and close friends may perform the services of an executor / executrix or estate trustee without compensation, the courts have traditionally allowed such persons as well as trust companies to charge for their services. In fact, most trust companies that agree to act as an executor / executrix or estate trustee request that the testator execute a fee agreement and incorporate the agreement by reference into the Will. The courts in estate matters have developed a scale of charges so that executor / executrix can determine with some precision the amount of compensation they are likely to receive. This scale, based on the value of property in the estate, has been in use since 1975. Courts allow the executor / executrix a fee of: 2.5% on capital receipts (i.e. where an executor / executrix gathers in capital assets of the estate, such as real property, the compensation on a $100,000 property would be $2,500). 2.5% on capital disbursements (i.e. where the executor / executrix distributes capital property to beneficiaries; the compensation on the transfer of a $100,000 property would be $2,500). 2.5% on revenue receipts (i.e. where the executor / executrix receives income, such as bank interest). Where the estate is not distributed immediately, an annual care and management fee of 2/5 of 1% on the gross value of the estate (i.e. where the gross value of the estate is $100,000, the annual compensation would be $400). 30 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 This guideline is generally followed but the courts will establish what a fair and reasonable figure is by looking at the following five factors: 1. The size of the estate, 2. The actual care and responsibility involved, 3. The time occupied in performing the duties 4. The skill and ability shown; and 5. The success resulting from the administration. The executor / executrix(s) usually need to propose their fee to the beneficiaries who in turn need to approve it. If the beneficiaries do not agree with the proposed fee, and it is not possible to negotiate a compromise, the accounts will need to be passed before the court. Typically, the Executor / executrix Services costs are paid out of the Executor / executrix' compensation, so it is worthwhile to estimate the overall value of the estate and determine how much compensation will be available to the executor / executrix. What Information is Required? The following is a summary of some of the pieces of information that will be important in administering the estate. Personal Information about the Deceased Full name, date of birth, Date of death, SIN, did the deceased have a will? Was the deceased? Married? When? To whom? Divorced? When? Did the deceased have any known children? List all names and dates of birth of any children, or additional spouses with different last name. Did the deceased have any other dependents? Was the deceased employed at the time of death? Where? Did the deceased own any businesses? If yes, please provide details. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 31 Assets and Liabilities in the Estate Did the deceased own a house or other primary residence? If so, give its address, and indicate whether there are any other owners listed on the property's title. Did the deceased own any cottage property? If so, describe it and indicate whether any other names appeared on the title. Were there any mortgages on any of the above real estate holdings? How much and with which institution. List all bank accounts, investment accounts, individual stocks or securities, etc., owned by the deceased at the time of his/her death and indicate whether they were jointly owned with anyone else. List all RRSP / RRIF investment accounts held by the deceased at the time of his/her death. Did he/she name a beneficiary on these accounts? List all life insurance policies held by the deceased and indicate who was named the beneficiary of these policies. List all credit cards held by the deceased. List all loans held by the deceased. List all vehicles owned by the deceased. Did the deceased own any property, investment accounts, etc., in the United States? Did the deceased own any property, investments, etc., in foreign countries other than the United States? List any other valuable items owned by the deceased such as antiques, artwork, furniture, electronic items, etc. Are there items of sentimental value that will need to be distributed among family members? Other Relevant Information Is there anyone who is not specifically named in the will but who might make a claim against the estate? What would be the grounds of that claim? 32 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Are there any dependents of the deceased who have immediate financial needs as a result of the death? If so, who is currently looking after these children and does the will name a guardian for these children? Does the client know anything about the beneficiaries of the estate that might be relevant in executing the estate? (For example, are any of the beneficiaries mentally incompetent, addicted to drugs or alcohol, etc.?) Do they know of any personality conflicts among the beneficiaries that might have an impact on the responsibilities of the executor / executrix? Where are the beneficiaries of the will physically located? Do they have any other concerns about the estate, other than those discussed above? Executor / Executrix Interpretation of the Will Describe any and all of the specific bequests listed in the will. Indicate to whom the "residue" of the estate is directed. Are there assets (such as household furniture, silverware, etc.) that will need to be distributed between or among 2 or more beneficiaries? Executor / Executrix Tasks and Responsibilities Preliminary Arrangements Obtain deceased's identification and credit cards. If the deceased was employed at the date of death, advise their employer of their death. Locate most recent Will and any codicils or memoranda. Arrange the funeral service and burial/cremation. Obtain ten original death certificates from the funeral home. Review the deceased's financial affairs and begin a list of relevant information. Complete list as information becomes available and update as required. Provide the beneficiaries named in the Will with a copy of the Will or relevant portions. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 33 Take steps to meet any immediate financial needs of the deceased's dependants. Determine whether it will be necessary to probate the will. If so, arrange the necessary court application and payment of probate fees. Securing the Assets Where the deceased carried on business as a sole proprietor or as the owner-manager of a corporation, make arrangements for the business to continue and/or for the security of all physical assets and documents. Redirect the deceased's mail to your address. Arrange safe storage of personal valuables and important documents. If the deceased's home will be vacant, advise the insurance company and arrange to have someone check the property frequently. Review property insurance arrangements, maintaining appropriate coverage and arranging any necessary new or additional coverage. Cancel any leases, health insurance coverage, driver's license, cable, telephone, club memberships, subscriptions, credit cards, professional memberships, and arrange for payment of any refunds. Advise Canada Pension Plan, Old Age Security Plan, Veteran's Pension and employer-sponsored pension plans of the deceased's death, as well as applicable professional groups and associations as required. If the deceased received benefits under a private insurance policy, contact the insurer to advise of the deceased's death, and arrange payment of any sums owing under the policy. If the deceased was receiving spousal or child support from a spouse or former spouse, advise the spouse or former spouse of the deceased's death. If the deceased was the sole or a co-executor / executrix of an estate whose administration is not complete, or the sole or a Co-Trustee of a trust, advise the co-executor / executrix or Co-Trustees of the deceased's death and obtain professional advice as to whether you have any responsibilities. 34 Assembly, Inventory and Valuation of the Estate Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Open a bank account for the estate. Obtain a valuation as of the date of death for all assets. Determine the adjusted cost base for tax purposes of each capital property. Close all of the deceased's bank accounts and transfer balances into the estate bank account, including business accounts, if the deceased was a sole proprietor of a business. Ascertain for each account the balance at the date of death and the interest accrued to the date of death. Contact employer(s) to arrange for payment of amounts payable to the estate as wages or under employee pension plan(s) of which the deceased was a member. Apply for CPP death benefit. Assist with the application for CPP survivors' benefits for eligible dependants, if any. Clear and close the deceased's safety deposit box. If the deceased was in a business partnership, obtain a copy of the partnership agreement to ascertain the estate's entitlements and liabilities. If the deceased owned shares in a private company, obtain a copy of any shareholders' agreement to ascertain the estate's rights and responsibilities. Contact life insurance companies to arrange for payment to you, for deposit in the estate bank account, of life insurance proceeds payable to the estate. Have transferred to your name as Executor / executrix (or Trustee, if applicable) title to all real estate owned by the deceased, and advise all holders of mortgages or other encumbrances of your name and address. Consider whether any RRIFs and or RRSPs of the deceased are to be rolled over to their spouse or other eligible dependants and, if so leave them in deceased's name. Contact all financial institutions and brokers etc. to have transferred into your name as executor / executrix all GICs, investment accounts, bonds, stocks, and other investments and notify all disbursing agents of your name and address for receipt of distributions. Collect any debts or payments on debts owing to the deceased. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 35 If the deceased was a capital beneficiary of an estate or trust not yet distributed, or an income beneficiary of an estate or trust, contact the executor / executrix(s) and/or Trustee(s) to advise them of the deceased's death and to obtain a copy of the Will or trust document. Ascertain any outstanding entitlements. Consider which assets should be sold or liquidated and which should be retained, and act accordingly. Paying Debts, Legacies and Tax Compliance If it appears the debts and liabilities in the estate will exceed the assets in the estate, obtain professional advice to ensure you divide available assets appropriately among the various creditors of the estate. Advertise for creditors, in accordance with the applicable law. Include an advertisement for any appropriate business or trade names. Pay balances on all credit cards, lines of credit, utility accounts, and owing to other creditors, including judgment creditors. Arrange to pay all debts associated with the deceased's business or partnership as appropriate. Determine the deceased's income for the year until the date of death, including capital gains/losses, both realized and deemed. Determine the tax obligations in Canada and elsewhere, if assets were held by the deceased outside of Canada. Ensure the deceased's obligations under any marriage contracts, cohabitation agreements, paternity agreements, separation agreements or court orders are paid or provided for. Obtain appropriate releases. Ensure that the time for dependants to make claims for support from the estate and/or for the spouse of the deceased to make a claim for a division of matrimonial property has expired or that such claims have been resolved by court order or settlement and paid. 36 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Pay all legacies. Transfer specific bequests to beneficiaries. Pay amounts to which minor beneficiaries and incompetent adult beneficiaries are entitled to their proper representatives, if any. Obtain a receipt from each beneficiary. Consider making an interim distribution to residuary beneficiaries depending on the value of the estate and the status of claims. Prepare and file all necessary income tax returns to the date of death, and for any prior years, obtaining professional advice and assistance as needed. Prepare and file estate income tax returns for period subsequent to the date of death. Request clearance certificates from all relevant tax authorities. Final Distribution of the Estate Prepare and distribute to the beneficiaries your final report, accounts and claim for compensation. If approval in writing of all beneficiaries, including the appropriate representative of any minor, unborn and incompetent adult beneficiaries, is received, you may take the compensation claimed and proceed to distribute. If such approval is not forth-coming, bring an application before the court to pass your accounts and fix your compensation. Establish any ongoing trusts provided for in the Will, transferring funds and/or assets to a separate account for each trust. Distribute remaining assets among residuary beneficiaries specified in the Will. Estate Administration with Testamentary Trusts A testamentary trust is any trust that is created through the provisions of a Will and comes into effect only when the testator dies. The assets of the trust are stipulated in the Will as are the beneficiaries, the length of time the assets will be held in trust and the terms by which they are to be administered. Such trusts provide a means of providing for named beneficiaries and have certain significant tax advantages due to preferential treatment under the Income Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 37 Tax Act as well as other non-tax estate planning benefits. The terms of the trust usually provide for the payment of income and/or capital to the beneficiaries. The executor / executrix or trustee named in the Will is usually - but not necessarily - the trustee of the testamentary trust. As such he or she is the legal owner of the properties within the trust and has full authority over the management of its assets and may make discretionary allocations among beneficiaries of the trust unless otherwise stipulated in the Will. The executor / executrix are obligated to make decisions regarding the investment of the trust’s assets and file tax returns on behalf of the trust. The most common uses of testamentary trusts are to provide for minor inheritors - children and grandchildren - and as a means of providing a benefit to a spouse usually over a spouse’s lifetime. The trustee manages the assets in the trust for the benefit of the child/children and distributes the income and capital at the trustee’s discretion. The full assets of the trust may devolve to the beneficiary when an age of responsibility has been attained or as stipulated in the Will. Specifically, the responsibilities of the executor / executrix with respect to the administration of the estate assets through a testamentary trust may include: 1. Set up the trust fund(s) as directed by the Will. 2. Maintain accounts and records for trusts, and issue regular statements to beneficiaries. 3. Make income payments to beneficiaries. Exercise discretion—where allowed under the terms of the Will—to meet the particular needs of beneficiaries. 4. Provide continuous investment management of securities, mutual funds, real estate and mortgage investments. 5. In the case of the continuation of a private business, serve as a director or officer, arrange for competent management and provide supervision. 6. Maintain residences, cottage, farm or other property, including the supervision of repairs and insurance. 38 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 7. Be prepared to account regularly to the court (where necessary) on the administration of the trust. 8. Provide tax advice to beneficiaries and, if necessary, assist beneficiaries with income tax returns. 9. Make final distribution of estate on death of life tenant(s) or upon beneficiaries reaching age of entitlement. Final income tax certificate of clearance from the CRA is necessary before the estate can be wound up. 10. Consult the estate lawyer regularly throughout this process. Allowable Investments within a Testamentary Trust The estate executor / executrix may be responsible for investment of assets within the testamentary trust. To that end every executor / executrix should have an investment plan that reasonably assesses risk and return. The executor / executrix may, at his or her discretion, hire a professional investment advisor to assist in the development and execution of the investment plan. The executor / executrix must maintain authority and responsibility for the overall investment plan and must ensure that the investment plan is followed and revised as necessary. Under the Trustee Act, an executor / executrix is not liable for investment losses if the conduct of the executor / executrix that led to the loss conformed to a plan or strategy for the investment comprising reasonable assessments of risk and return that a prudent investor could adopt under comparable circumstances. The Trust’s funds must be invested as directed by the investment powers spelled out in the Trust’s deed. Executor / executrix in Ontario usually have one of the following four investment powers: 1. The executor / executrix must make investments in accordance with the Trustee Act. The funds of these trusts must be invested in the way set out in the Trustee Act as amended on June 29, 2001. 2. The funds of the Trust must be invested prudently but investments are not limited to investments authorized by law for executor / executrixes. The Trustee Act provides a useful guide to making prudent investments. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 39 3. The funds of the Trust are limited as to kinds of investments allowed, as laid out in the Trust document the executor / executrix is constrained by these restrictions in his or her investment choices even if other investments might provide a higher return. 4. The investment powers are not specified in the Trust document. In these cases the executor / executrix must follow the requirements of the Trustee Act. TYPES OF BUSINESS STRUCTURES Businesses are organized into one of three types of endeavour. 1. SOLE PROPRIETORS The most numbers of businesses in Canada are of the sole proprietorship type. Most small business (and some not so small) started out as the dreams and concepts of one person. They are responsible for every aspect of the business, although after a while they may employ others to carry out these duties. A sole proprietorship is an unincorporated business that is owned by one individual. It is the simplest form of business organization to start and maintain. You can operate a sole proprietorship under your own name, or under another name you've chosen (as long as you don't add any of the legal designations of other forms of business, such as Ltd. or Inc.). An advantage of legally setting up your business as a sole proprietor is that setting up and administering the business is comparatively easy and inexpensive. If you choose the sole proprietor form of business and operate it under your own name, for instance, you don't even have to register your business. And as a sole proprietor, you declare your business income on your personal income tax form, rather than having to file a separate tax form, (as you would have to do if you choose the corporation form of business). 40 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 However, if you set up your business as a sole proprietorship, legally your business is considered to be an extension of yourself, meaning that you assume all responsibilities for the business. This means that as a sole proprietor, you are personally responsible for all the debts and liabilities of your business. So if your business fails, any of your assets, including your personal assets, can be seized and used to discharge the liability you’ve incurred. This personal liability is the biggest disadvantage of choosing to operate as a sole proprietorship, although there are others such as a lack of tax flexibility. The success of the sole proprietorship depends on the ability of the proprietor to actively run the business. Death causes a problem for the estate of the sole proprietor. Estate liquidity is often a key concern, because the estate may not have sufficient cash to cover income tax, lawyer’s fees, and other immediate expenses while still providing an income for the surviving spouse and children. Estate liquidity is important because it gives the executor / executrix time to consider options – sale or transfer of the business – even when faced the bank and other creditors demanding payment. As you will see, life insurance provides the necessary cash at death. The Sole Proprietor shares many of the same succession problems as the incorporated business, with the added responsibility of being solely responsible for the business legal liabilities. Since the sole proprietor alone receives the after tax profits, the sale of his or her business after death is limited to: A. Family successor or buy-out B. Employee(s) buy-out C. Outsider buy-out Each of these methods has its own inherit danger. “A & B”, may not have the money and it may be difficult to find an outsider “C” with the desire and the cash to purchase the business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 41 The best answer may be to provide for succession of the business with a properly funded, binding Buy-Sell Agreement using the Criss-Cross method funded by either direct payment by the Life Insurance Owner or a Split-Dollar Arrangement. The Insurance proceeds will retain their tax-free status when paid at death. The split dollar option will certainly benefit the family member or employee with limited funds. Advantages of Sole Proprietorship 1. Easy to set up - simplest and least expensive business organization to set up. 2. Low start-up costs - sole proprietorship usually has low start-up costs. 3. Minimal registration requirements - certificate of compliance, business license, registration of business name, and GST/HST registration. 4. Owner has complete control - sole proprietor is boss. 5. Government regulations - minimal government stipulations to follow. 6. Tax advantages - lower tax rate and losses may be applied against other income of proprietor. 7. Continuity of business - sole proprietorship will continue till business owner's death or if he/she decides to dissolve business. Disadvantages of Sole Proprietorship 1. Unlimited liability - creditors can look beyond business assets to the proprietor's personal assets for payments. 2. Difficulty in obtaining start-up costs - the amount of equity that can be raised is limited to the proprietor's personal wealth. 3. Due to the risk of sole proprietorships - it is often difficult to obtain financing. 4. Employment insurance benefits - if the business does not succeed the sole proprietor is not eligible to collect employment insurance benefits. 5. Tax disadvantage - profits must be added to personal income. 6. Termination of business - legal life of business terminates with death of business owner. 42 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Probably the biggest disadvantage of this type of business arrangement is that the business ceases at death of the owner. However, if the owner wishes the business to continue they should: Stipulate in the Will that the executor / executrix and trustees are not responsible for the deceased’s prior business debts as well as subsequent business debts incurred while carrying out their duties. The will should state how the business is to be disposed of. The executor / executrix should execute the Buy-Sell Agreement, if any. LIQUIDATION If the business is to be wound-up, the next decision is whether the business should be wound-up as a going concern or should be liquidated. The business assets and good will are deemed to have been disposed of separately. As a going concern, the problems are: The need to find an immediate buyer and settle for a fair price. The need to settle quickly, so as to find proceeds for the estate. Most wind-ups take on the characteristics of a forced sale and the accounts receivable and the inventory shrinks to less than 50% of their listed value. The final conclusion would be an astounding reduction in value. To offset this, the business owner should do two things: 1. Properly draw a will with discretionary powers: The power to sell the business without restriction and to determine the sale price and how it is paid; to adjust the terms of sale to fit the buyer’s needs. To retain and operate the business temporarily until the best buyer can be found under favourable conditions. This power would include the right to borrow funds for operating capital or estate settlement needs. The power to change the form of business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 43 To hold the Executor / executrix harmless from personal liability for any course of action taken. 2. Buy Life Insurance: If Life insurance is in place, the proceeds will: Pay estate settlement costs. Supply working capital for the temporary continuation of business. Cash to pay creditors and suppliers. Offset business liquidation shrinkage. FAMILY RETENTION The best solution to disposal may be to a family member, provided the right conditions exist: If there is a history of family ownership and family goodwill exists. If the business produces a good return on investment. If the family can provide competent management. If the estate can provide liquidity for settlement of just debts and business capital to continue. If it is more profitable to continue than to wind-up the business. PRE-ARRANGED SALE A properly drawn, funded Buy-Sell Agreement will guarantee the asset value if an employee (s) has shown the interest and ability to continue the business. Upon completion of the agreement, Life Insurance should be purchased to fund the agreed upon purchase price (or its evaluation process). Why a sole proprietor needs a buy-sell agreement As a sole proprietor, your client and their business are intertwined. Their death could also mean the death of the business. 44 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 That death could cause many problems including: The employees could be out of a job. Customers and clients could be at a loss for services. Competitors could take advantage of a weakened business position. Their estate could be in turmoil because of debts and tax liabilities. Their heirs might have to settle for below market prices. A buy-sell agreement can help the sole proprietorship by naming a buyer at a pre-agreed price creating stability and peace of mind for their heirs. Flexibility can create opportunities for a key employee to buy the business through life insurance. They could also leave the business to a family member. Premium payments may come from: The employee’s earnings. The employer could increase (bonus) the employee’s wages somewhat in excess of the required premium. The employer could loan the premiums to the employee and increase the Life Insurance enough to fund the Buy-Out as well as pay the loan, plus interest at death. Funded by a split-dollar agreement: At death funds are provided by the Buy-Sell. At retirement prior to death, the cash surrender value can help provide retirement funds, which are available, because the Buy-out has commenced. Note: Insurance should stay in force until Buy-Out is complete. It would appear prudent for the buyer to be insured by the retiree, especially in Sole Proprietor and Partner Buy-Outs. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 45 Advantages of the insured employer-employee Buy-Sell agreement To the Proprietor A buyer for the business is established. The proprietor is assured that the family will receive a fair price for the business. The business is stabilized. Customers, suppliers and creditors, aware that plans have been implemented for the orderly continuation of the business, may be more favourably disposed toward long-term business dealings with the proprietor. The services of the employee will be retained. Rather than eventually starting a competitive business, the employee will be eager to do a bigger and better job for the present employer. To the Estate and Heirs The estate receives full value for the business immediately. The estate can be settled promptly and efficiently. The family is relieved of business worries. To the Employee No fear of a job loss upon owner’s death. Guaranteed funds to purchase the business at exactly the needed time. Removal of the burden of principle payments and interest payments typical of all other forms of financing. No need to contend with interference from executor / executrix who must be chiefly concerned with protecting the interest of the beneficiaries. HOW DOES A SOLE PROPRIETORSHIP PAY TAXES? A sole proprietorship pays taxes by reporting income (or loss) on a personal income tax return (form T1). The income (or loss) forms part of the sole proprietor's overall income for the year. 46 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Their income tax return must also include financial statements or one or more of the following applicable forms: Statement of Business Activities (form T2124), Statement of Professional Activities (form T2032). A sole proprietor must file a personal income return if they: 1. Have to pay tax for the year; 2. Disposed of capital property or had a taxable capital gain in the year; 3. Are required to make Canada Pension Plan payments on self employed earnings or pensionable earnings for the year; 4. Received a demand from Canada Revenue Agency (CRA) to a file a return. This list does not provide all situations whereby the sole proprietor must file a return. If unsure, contact a tax services office. HOW DOES GST/HST AFFECT A SOLE PROPRIETORSHIP? As a sole proprietorship, they have to register for the GST/HST if their worldwide annual taxable revenues exceed $30,000. Sole proprietors have GST/HST reporting periods for which a return has to be filed. The GST/HST reporting period is based on their estimated total annual taxable revenues. 2. PARTNERSHIPS A legal form of business operation between two or more individuals who share management and an expectation of mutual profits from the joint venture. They may each have similar or different talents. A partnership is a business formed by two or more co-owners. Like a sole proprietorship, a partnership is easy to form. Just a simple verbal agreement is sufficient but if money and property is at stake, a formal agreement should be written. A partnership can be formed either as a general or limited partnership. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 47 What should be included in the partnership agreement? The partnership agreement should outline the following: objectives of the partnership; amount of investment of each partner; how are gains/losses divided; duties/participation of partners; provision for death, retirement, or succession; any special conditions; and dissolution of the partnership. If the business will be owned and operated by several individuals, you’ll want to take a look at structuring your business as a partnership. If you decide to organize your business as a partnership, be sure you draft a partnership agreement that details how business decisions are made, how disputes are resolved and how to handle a buyout. You'll be glad you have this agreement if for some reason you run into difficulties with one of the partners or if someone wants out of the arrangement. The agreement should address the purpose of the business and the authority and responsibility of each partner. It's a good idea to consult an attorney experienced with small businesses for help in drafting the agreement. Here are some other issues you'll want the agreement to address: How will the ownership interest be shared? It's not necessary, for example, for two owners to equally share ownership and authority. However, if you decide to do it, make sure the proportion is stated clearly in the agreement. How will decisions be made? It's a good idea to establish voting rights in case a major disagreement arises. When just two partners own the business 50-50, there's the possibility of a deadlock. To avoid this, some businesses provide in advance for a third partner, a trusted associate who may own only 1 percent of the business but whose vote can break a tie. 48 When one partner withdraws, how will the purchase price be determined? Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 One possibility is to agree on a neutral third party, such as your banker or accountant, to find an appraiser to determine the price of the partnership interest. If a partner withdraws from the partnership, when will the money be paid? Depending on the partnership agreement, you can agree that the money be paid over three, five or 10 years, with interest. You don't want to be hit with a cash-flow crisis if the entire price has to be paid on the spot on one lump sum. What are the Advantages and Disadvantages of a Partnership at a Glance? Advantages: Easy to set up - a partnership is easy to form. Low start-up costs - partnerships usually have low start-up costs. Minimal registration requirements - certificate of compliance, business license, and GST registration. Government regulations - minimal government stipulations to follow. Tax advantages - lower tax rate and losses may be applied against other income of partners. Continuity of business - partnership will continue till one of the partner’s death or if one of the other partners decides to dissolve business. Incorporation – it is not difficult to convert a partnership to a different business structure. Disadvantages: Unlimited liability - creditors can look beyond business assets to the partner's personal assets for payments. Difficulty in finding partners – it is difficult to find a compatible partner to do business with. Difficulty in obtaining start-up costs - the amount of equity that can be raised is limited to the partner's personal wealth. Due to the risk of partnerships, it is often difficult to obtain financing. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 49 Employment insurance benefits - if the business does not succeed the partners are not eligible to collect employment insurance benefits. Tax disadvantage - profits must be added to personal income. Sharing of control/profits - partners need to compromise and agree on beneficial terms. Potential of conflict - since everything is shared great potential for conflict. Termination of business - legal life of business terminates with death of partner unless partnership agreement states otherwise and the partners decide to continue the partnership. THREE GENERALLY ACCEPTED “TESTS” INDICATING A PARTNERSHIP: 1. Carrying on business in common with a view to profit. 2. Joint and several liabilities. 3. Each member of a partnership can bind all members by their business decisions. Partnerships can be informal or formal: Commence operation and proceed as “partners”. Execute a legally drawn “Partnership Agreement”. The Partnership Acts that exist have many more options than the Incorporation Act and work in many cases as a default system. The partners are empowered to draw up agreements, but in the absence of such an agreement, the law has rules and legal solutions in place. THERE ARE TWO TYPES OF PARTNERSHIPS: 1. Commercial Partnership. 2. Professional Partnership. 50 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 1. Commercial Partnership In the Common-Law Provinces Commercial Partnerships come in two main classifications: A. General Partnerships. B. Limited Partnerships. In Quebec the classifications are known as: Commercial Partnerships (Dealing with Commerce). General Partnerships (Registered Name). Anonymous Partnerships (No Name or Firm as such). Limited Partnerships (General and Special Partners). Civil Partnerships (Professional, Realtors). A. General Partnerships The general partners own and operate the business and assume liability for the partnership, while the limited partners serve as investors only; they have no control over the company and are not subject to the same liabilities as the general partners. Personal liability is a major concern if you use a general partnership to structure your business. Like sole proprietors, general partners are personally liable for the partnership’s obligations and debts. Each general partner can act on behalf of the partnership, take out loans and make decisions that will affect and be binding on all the partners (if the partnership agreement permits). Keep in mind that partnerships are also more expensive to establish than sole proprietorships because they require more legal and accounting services. All the partners share in gains/losses and all have unlimited liability for all partnership debts, not just some particular share. The way partnership gains/losses are divided is described in the partnership agreement. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 51 B. Limited Partnerships Unless you expect to have many passive investors, limited partnerships are generally not the best choice for a new business because of all the required filings and administrative complexities. If you have two or more partners who want to be actively involved, a general partnership would be much easier to form. One or more general partners has unlimited liability and runs the business for one or more limited partners who do not actively participate in the business. A limited partner's liability for business debts is limited to the amount contributed to the partnership. This form of organization is common in real estate ventures, for example. Each Province, except PEI has a Limited Partnership as well as a Partnership Act. These Acts define a Limited Partnership as one with one or more General Partners and one or more Limited Partners. The Limited Partner’s liabilities are limited to the amount of investment they provide. They can contribute capital to the firm as an investment and are entitled to a return on their investments as well as a portion of the profits, but have no authority to transact business for the firm or bind it. They can give counsel and have the right of examination. PARTNERS CAN CONTRIBUTE Investment capital and credit or cash. Property or patents. Skills and labour There are no legal restrictions on amounts invested. All property, supplied or purchased becomes partnership property. It is held in Trust for the partners as a group. There is no ownership of individual property, only partnerships interest in the firm. Partners are entitled to share in the ownership, profits and liabilities and debts. 52 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Partnership Details In all the following cases a partner must give a true accounting: Receipts and expenses received on behalf of the firm. Profits – combined return on capital and labour. Private profits – are accountable to the firm for profits arising from any partnership transaction that resulted in personal profit. Liabilities Jointly Each partner is liable jointly with all the other partners for debts and obligations. Severally Each partner is responsible for each other partner’s debts and obligations. New Partners No prior liability, unless by agreement. Retiring Member Liable for pre-retirement liabilities, unless agreed upon otherwise. If notice is given at large to the public, liability for post-retirement obligations ceases at retirement. Classes of Partners General Partner Has an equal interest to all others. Active Partner General partner, listed on the firm name. Silent Partner Name does not appear in firm name. Ostensible Partner Lends their name and credit, has no financial interest, but is equally liable. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 53 Nominal Partner Represented as a partner, personally or by the firm as a partner, becomes fully liable. Limited Partner Contributes capital is liable only to the extent of contribution. Dissolution and Wind-up The partners cease to carry on business together and this is known as dissolution. The business if it ceases to do business is said to be “wound-up”. This involves the liquidation of the Company property, payment of debts and distribution of the net proceeds. The dissolution of the partnership does not automatically lead to a wind-up of the business. It may be restructured as a new partnership, sole proprietorship or even as a Corporation, if all parties are in agreement. Causes of Dissolution Expiration or Term (Partnership was for a fixed term of months or years), termination of undertaking, death of a partner, insolvency of a partner, and any event that makes it unlawful to carry on business. Actions that initiate Dissolution Giving notice in accordance with the partnership agreement. Giving notice at any time, in the absence of an agreement. Apply for a court order when a partner has been found: Mentally incompetent. Permanently incapable of performance. Prejudicial conduct. Wilfully breaking the agreement. The partnership can also be divided if the partnership is being operated at a loss or other justifiable circumstances. 54 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 PARTNERSHIP AGREEMENTS Partnership Agreements provide a basis of agreement and “spell out” in detail how this particular partnership will operate and what rights the individual partner will have in relationship to the business and each other. They should include: Names of partners and firm. Nature and place of business. Terms of partnership. Capital contribution and distribution. Management, special duties, financial authorization including Company books. Financial arrangements: expenses, profits and draws. Agreement specifies resolution of: death, disability, disillusion, expulsion and retirement. Sale or assignment of interest. Methods of evaluation of partnership interest. Causes and methods of firm wind-up. Arbitration of disputes, non-competition clause, insurance arrangements and anything else felt to be vital to the firm’s well being. How Partnerships are registered A limited partnership is not deemed to exist until it is registered with the Province of domicile. Partnership entities are allowed between 15 days to 6 months to register in various Provinces. Until it is registered it is liable as a General Partnership. Registration consists of filing in the appropriate office a declaration signed by all partners. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 55 A general partnership must contain: Each partner’s name and address (residence). Name of the firm and its mailing address. Date of formation. A statement specifying that those named are the only partners. Limited Partnership must include this additional information: General nature of the business. Each special partner(s) name, residence and amount of capital subscribed. Time of dissolution. A new filing is required when there is a change: In membership names. Firm’s Name. Dissolution of firm. Extension of agreement beyond expiry date. Failure to do so results in Limited Partners being deemed as liable as General Partners. All partners cease to be members, but remain liable. TAXATION OF PARTNERS AND PARTNERSHIPS An interest in a partnership is treated as a Capital Property. It can be acquired and disposed of by a partner and results in a capital gain or loss. While a partnership is not taxed as a separate entity, it can enter into transactions (endeavours) the results of which are taxable incomes or losses for the individual partners on a “flow through” basis. (Section 96 ITA) A partnership by itself does not pay income tax on its operating profits and does not have to file an annual return. Instead, each partner includes a share of the partnership income or loss on a personal, corporate, or trust income tax return. 56 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Each partner also has to file either financial statements or one or more of the following applicable forms: Statement of Business Activities (form T2124), Statement of Professional Activities (form T2032). The partner does this whether or not he actually received his share in money or in credit to his partnership's capital account. A partnership has to a file a partnership information return if, throughout the fiscal period, it has six or more partners or if one of its partners is a partner of another partnership. How does the HST/GST affect a partnership? A partnership is considered to be a separate person and must file a GST return and remit tax where applicable. SOURCES OF PARTNERSHIP INCOME OR (LOSSES) Business Income Made on an accrual basis, however for professional partnerships they may elect to modify the accrual basis and a farming operation can elect the cash method. The Partnership as a business can deduct: Business expenses (including depreciation of fixed assets and goodwill). Capital Cost Allowance Individual Partners can deduct: Depletion allowances. Exploration and development expenses. Charitable donations. Capital Cost Allowance (CCA) This is an allowable deduction for depreciation and/or obsolescence of capital property called a capital cost allowance. It applies usually to buildings and equipment by class to a prescribed maximum. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 57 The CCA is claimed by the partnership but upon wind-up (or disposition), it is recaptured by each individual partner. How income is allocated Partnership Income is allocated on a “flow through basis: and is based on the terms of the partnership agreement. The flow through carries with it all the attributes of source and is taxed at personal Income Tax rates along with nonpartnership income and losses of a similar source and type. The individual partner is entitled to: Dividend Tax Credit If an individual has received dividends from a taxable Canadian corporation, they must be grossed up by one-quarter when they are included in taxable income. A dividend tax credit equal to two-thirds of the gross-up amount, or 13.33 per cent of the full taxable amount, reduces the federal income tax payable for the year. Dividends from non-resident corporations must be included in income, but are not subject to either the gross-up or dividend tax credit. Stock dividends are treated as ordinary taxable dividends, which are added to the cost-base of the shares held. Unlike stock dividends, stock splits are not taxable. Foreign Tax Credit All Canadian residents are taxed on world income from all sources. Income earned in other jurisdictions may have tax withheld. Foreign tax paid may be claimed as a tax credit against Canadian tax, subject to limitations. A separate credit calculation is required for business income and non-business income for each country of source. Canadian Small Business Deduction (CSBD) If the partnership is a Corporation, Canadian-controlled private corporations (CCPCs) are eligible for a tax rate reduction known as the SBD. 58 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 For 2012, this deduction lowers the basic federal tax rate on the first $500,000 of active business income of CCPCs from 28 per cent to 11 per cent. CCPCs with more than $15 million of taxable capital employed in Canada are not eligible for the SBD while CCPCs with between $10 million and $15 million of taxable capital employed in Canada have reduced access to it. Further deductions for: Business Loss carryovers. Charitable Donations. Expenses incurred earning Partnership Income, but not reimbursed by the partnership. Partnership costs incurred in earning dividends from a Canadian Corporation. Notes: Forward averaging and Farm averaging are available to individual partners after combining partnership and non-partnership income losses. Partnership may deduct spouse salaries. Income splitting can be advantageous to Partner’s employee spouses. Canada Revenue Agency may challenge income and losses attribution to partnership share if it deems the allocation is made to reduce or postpone Income Tax. PARTNERSHIP INTEREST (P.I.) When a partnership interest is disposed of, it creates a Capital Gain (or loss). Capital gains that have accrued since December 31, 1971 are subject to income tax. Capital gains are realized when ownership of capital assets is transferred for proceeds that exceed the original cost and selling expenses. Only 50% of any capital gains you realize are included in your taxable income. If the value of property held at December 31, 1971 exceeds the original cost, you can use this higher amount in computing your capital gain. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 59 Capital gains are also realized for tax purposes on any capital property you own on your death — at that time, you are deemed to dispose of all your capital assets at their fair market value. Partnership Interest = Cost of Partnership + share of gains and capital Contribution – all losses and distribution of profits or gain. Cost of Partnership Interest (Post Dec.31, 1971) is purchase price plus expenses incurred to gain it. Property transferred to the partnership or P.I. that was gifted or inherited is valued at Fair Market Value (F.M.V.). Adjustments to Partners A.C.B. (post Dec. 31, 1971) Additions: Share of Income Contribution of Capital Share of capital dividend received Share of net proceeds of a Life Insurance Policy (Proceeds less ACB) of a policy contributed by a shareholder from a liquidated corporation including policies on their own lives. Deductions: Share of Losses Share of charitable gifts Share of distribution of profits or capital DISPOSITION OF PARTNERSHIP INTEREST Disposition occurs at: 1. a sale of P.I. to an outsider: Fair Market Value is generally the sale price. The seller receives the proceeds as a capital gain or loss and the buyer acquires the P.I. and an A.C.B. 60 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 2. At Wind-up: a) If assets are liquidated, the proceeds are treated as proceeds of disposition. b) If assets are transferred to partner, they are deemed to have been disposed of at F.M.V. c) Disposal may result in a partnership gain or loss (including recaptured C.C.A.). This realization then flows through to each partner. Note: The two level taxation (Partnership Property and P.I.) can be offset by Buy-Sell Agreements drawn to cover death, disability, disillusionment and retirement. 3. Withdrawal of a Partner (Disillusionment or Retirement): a) Partnership interest can be sold to existing partner(s). The amount paid increases the purchasers A.C.B. b) Partnership assets may be allocated to the withdrawing partners in return for their partnership interest. Since this is in effect a partial wind-up, the tax implications (Tax at two levels) apply. 4. Death of a Partner: When a partner dies, they are deemed to have disposed of their interest immediately prior to death, and the proceeds are equal to the F.M.V. less the A.C.B. This will result in a taxable Capital Gain or a Deductible Capital Loss in the year of death plus the immediately preceding year. The P.I. passes to the Deceased Estate and becomes the Cost Base to the estate. If the Partnership is subsequently: Wound-up, the FMV received by the estate becomes the proceeds for the PI. If sold, the sale price becomes the proceeds of disposition. If the PI is transferred, the beneficiary’s ACB is equal to the FMV credited to the deceased partner. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 61 4. Property Transfers: a) Transfer of property passes at the FMV. The transfer of property passes at the FMV as to partnership property and interest. This results in a Capital Gain or Loss to the partners. Under specified conditions this result can be transferred. b) Transfer of Capital Property to the Deceased’s Spouse. If both the deceased and their spouse are Canadian residents, the Capital Property transfers to the spouse (or spousal trust) at the deceased’s ACB. In that event no Capital Gain or Loss is realized, but is deferred. The legal representative can elect; however, to precipitate the Capital Gain or Loss, which will affect the terminal tax returns. c) Transfer from a Partnership to a Sole Proprietor Three months after a Canadian Partnership is wound-up, if a single partner carries on the business, there will be a deemed realization at FMV of the Partnership Interest transferred. The disposition will be received by the partnership as a gain or loss. Professional Partnership Little needs to be said of a Professional Partnership, since they operate in similar fashion to their General or Limited counterparts. The main difference is how the partnership interest and their assets are evaluated at death or withdrawal from the practice. The major problem is the valuation of goodwill. The deceased or withdrawing partner generated part of the goodwill, but the remaining growth was from the contribution of the remaining partner(s). 62 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 The purchase price of the partnership interest depends on the following four values: 1. Tangible assets. 2. Share of account receivable generated by deceased partner. 3. Value of work in progress. 4. Goodwill. Several solutions or a combination are available to fund the buy-out. A properly funded, binding Buy-Sell Agreement will go a long way to guarantee the desired result. Lump sum payment for the full value. Continued payments for accounts receivable and work in progress until value received. Agreed upon percentage of the firm’s income for a certain number of years. DEATH AND THE PARTNERSHIP For ease of understanding, we will consider the partnership to have two partners, one of which has just died. (Little would change for several partners) It is no longer a partnership and the survivor becomes a “Liquidating Trustee”. The business as the partners knew it ceases to operate. The surviving parties (survivor and the Estate of the deceased) cannot: Draw Income Enter into new contracts Accept new orders Borrow money Business can only be carried on until it has been wound-up, reorganized or liquidated. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 63 If the surviving partner decides to carry on, they are responsible for: Any new losses Paying interest on the deceased capital to the estate Paying one-half of all profits earned to the estate Without a Partnership Agreement, the survivors are faced with one of several choices. If the deceased did not have a valid will, the process is further complicated. Since any partner or their representatives can apply to the courts to wind-up the partnership, a successful organization could be ordered into a forced liquidation or sale. If reorganization is elected, there are several options available, each with its own concerns: 1. Surviving partner buys out the heirs: Requires agreement on price. Method to finance the purchase. 2. Heirs buy-out the surviving partner: Requires agreement on price. Requires method to finance purchase. Requires the experience to operate the business. May have to employ a manager. Exposes them to unlimited liability. Disposed partner may become competitor. 3. Sale of Business to suitable outsider: Purchaser must be acceptable to surviving partner. Must have the cash or access to the cash to buy in. Is available now and has the talent. The purchase is a risk to all parties involved. 64 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 4. Rollover to surviving heirs. Heirs must obtain clearance from estate executor / executrix after debts; taxes and administrative costs have been paid. Heirs must have the time and talent. Since this is a new arrangement, a new partnership balance must be found. 5. Disability buy-out. Resembles the above and is outlined in Business Insurance and Disability. Problem Solved! A properly funded, binding Buy-Sell Agreement written prior to the death of a partner provides for the most welcome alternative to the above. It produces a willing knowledgeable buyer with cash who must buy-out the deceased partnership interest. It is wise to protect the working arrangement and succession of the business with a Buy-Sell Agreement. PLAN FOR CHANGES IN PARTNERSHIP OWNERSHIP WITH A BUY-SELL AGREEMENT Your partnership agreement isn't complete unless it governs what happens when a partner leaves the business. Most business partnerships start with the best intentions, but not every partnership ends that way. That's why buy-sell agreements are so important. A buy-sell agreement is a contract between business partners that dictates who can buy a departing partner’s share of the business and establishes a fair price for the partner's stake. The agreement also describes how to determine a company's value if all the owners decide to sell. Many business partners overlook a critical element of their partnership agreement that can save them both money and angst: buy-sell provisions. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 65 When you create buy-sell, or buyout, provisions for your partnership agreement, you and your partners can prepare for events that have been the downfall of more than a few successful small businesses -- namely, the death, divorce, bankruptcy, or retirement of one of the owners. What Events Should You Cover Under a Buy-Sell Agreement? Your buy-sell agreement will instruct and remind you and your partners how you have agreed to handle the sale or buyback of an ownership interest when one partner's circumstances change. Typically, the events that trigger a buy-out of a partner's interest under a buy-sell agreement are: An attractive offer from an outsider to purchase a partner's interest in the company, A divorce settlement in which a partner's ex-spouse stands to receive an ownership interest in the company, The foreclosure of a debt secured by an ownership interest, The personal bankruptcy of a partner, or The disability, death, or incapacity of a partner. Partner Buyout A typical buy-sell agreement covers a potential sale or buyback situation when a partner leaves a business. The agreement may specify to whom a departing partner can sell (usually they must sell to someone else in the business), and it also sets a fair price for their share of the business. This protects the remaining partners by guaranteeing that the departing partner will sell their share to a suitable owner, and it protects departing partners by assuring them a fair price for their shares of the business. Business Buyout it’s not easy to determine a fair price in advance. A company's owners must agree on a price that, years from now, will represent their firm's true value. 66 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 This is obviously a calculated risk: You cannot know today if your business will prosper in the years ahead or struggle to make a profit. Still, picking a fair price or a formula for setting the buyout price is essential. There are five common ways to determine a buyout price: 1. Fixed price The partners simply agree on a price for the business and put that number in the buy-sell agreement. 2. Book value The partners set a price based on the net value of the company’s assets minus its liabilities as shown on its most recent year-end balance sheet. 3. Multiple of book value If a small business has been up and running for several years, its real value is probably greater than its book value. The multiple-of-book-value method takes into account intangible assets that add to a company's worth such as patents, copyrights, brand names and trade names. 4. Capitalization of earnings This method measures a company's value based on its past profits. This works well for established companies with a solid financial history. 5. Appraisal A buy-sell agreement can stipulate that, at the time of a buyout, a professional business appraiser will establish the company's value. No matter which buyout method you and your partners choose, it's important to have an agreement to avoid future disputes or lawsuits that may delay a transaction or affect the value of your business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 67 Types Of Agreements The Buy-Sell agreements can take several forms, such as: An agreement between the business and the individual owners (stock redemption agreement or stock retirement plan). An agreement between the owners (a cross purchase or "criss-cross" agreement). An agreement between the owners and key person, family member or outside individual (a "third party" business buy-out agreement). A combination of the foregoing. Basically, these are either a Cross Purchase Plan or Entity Purchase Plan Cross Purchase Agreement Each partner agrees with each of the other partners to purchase his or her share of the business at the time of death. The Partners may take out a life insurance policy on the life of the other(s) to fund the obligation. At the time of the first death, the surviving partner(s) collects the insurance proceeds. The survivor then uses the insurance proceeds to buy the business share from the deceased's family. This type agreement can be used with two or more partners. Entity Purchase Plan Each partner agrees that upon death his or her share of the business will be sold back to the business. The business may buy life insurance policies on each of the partners to fund the obligation. At the death of a partner, the business collects the insurance proceeds and buys the business interest from the deceased partner's heirs. Transfer Restrictions The agreements commit the owners not sell ownership in the business prior to death, without first offering it to the persons named in the agreement. This is called a right of first option or refusal. 68 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Life Insurance to Fund the Agreement Whole life insurance has generally been used to fund a buy-sell agreement. In recent years, Universal Life has been also been used for funding. The life insurance industry also offers "Business Value Life Insurance" with a death benefit determined by the value of the business rather than the terms of the policy. The death benefit can grow as the value of the business grows. Premiums may also be higher as the death benefit increases. Purchase Price The purchase price can be based on an appraisal, set predetermined price, book value, or a formula of assets and earnings. Payment Terms Agreements may provide that the price will be paid in cash, in instalments, or other means. You may also select a combination of cash and instalments. Of course, if the insurance proceeds are sufficient to pay the price in cash many agreements provide that the purchase is to be paid in full in cash from the insurance proceeds. In the event that no legal contract exists, such as a Buy-Sell Agreement, Sole Proprietorships and Partnerships will, by law, be shut down and the assets sold, piecemeal or intact. The owner(s) with foresight would certainly want to guarantee that their estate would benefit from the business interest they laboured to create, rather than the proceeds of a forced liquidation. ADVANTAGES AND DISADVANTAGES OF A PARTNERSHIP? Advantages 1. Easy to set up - a partnership is easy to form. 2. Low start-up costs - partnerships usually has low start-up costs. 3. Minimal registration requirements - certificate of compliance, business license, and GST registration. 4. Government regulations - minimal government stipulations to follow. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 69 5. Tax advantages - lower tax rate and losses may be applied against other income of partners. 6. Continuity of business - partnership will continue till one of the partner’s death or if one of the other partners decides to dissolve business. 7. Incorporation - not difficult to convert a partnership to a different business structure. Disadvantages 1. Unlimited liability - creditors can look beyond business assets to the partner's personal assets for payments. 2. Difficulty in finding partners - difficult to find a compatible partner to do business with. 3. Difficulty in obtaining start-up costs - the amount of equity that can be raised is limited to the partner's personal wealth. Due to the risk of partnerships, it is often difficult to obtain financing. 4. Employment insurance benefits - if the business does not succeed the partners are not eligible to collect employment insurance benefits. 5. Tax disadvantage - profits must be added to personal income. 6. Sharing of control/profits - partners need to compromise and agree on beneficial terms. 7. Potential of conflict - since everything is shared great potential for conflict. 8. Termination of business - legal life of business terminates with death of partner unless partnership agreement states otherwise and the partners decide to continue the partnership. 3. THE CORPORATION For many years now there has been a definite trend toward the corporate form of doing business. The need for specialization of talents, wider ownership of the business organization and increased capital needs lead many businesses to select the corporate form instead of the proprietorship or partnership form. 70 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 A corporation is a business created as a distinct legal entity composed of one or more individuals or entities. Starting a corporation is somewhat more complicated than starting the other forms of business organizations, but not greatly so for a small business. Forming a corporation involves preparing articles of incorporation (or a charter) and a set of bylaws. Canadian firms can be incorporated under either the federal Canada Business Corporation Act or Territorial Law. Should you incorporate federally or provincially? Provincially incorporated companies are legal entities in the province or territory in which it's incorporated. The shareholders are not protected by limited liability if it does business outside of its home province. Provincial incorporation is less expensive than being federally incorporated. What should be included in the bylaws? The bylaws are rules describing how the corporation regulates its own existence. For example, the bylaws describe how directors are elected. These bylaws may be a very simple statement of a few rules and procedures, or they may be quite extensive for a large corporation. CORPORATIONS COME IN TWO TYPES: Private and public corporations may be incorporated federally under the Canada Corporations Act. A firm operating nationally or in several provinces may find this advantageous. A federally incorporated business must still register in each province in which it does business. A Public Corporation is a legal entity that has a distinct personality for tax and legal status in addition to its owners. Its original shareholders who provide the start-up cash or assets in exchange for their shares start it. The Corporation may eventually be owned by a large number of shareholders. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 71 Although the shareholder losses all rights to the cash or assets they invested, the shares they purchased convey new rights. These include voting rights, the right to elect directors, right to dividends (a share of profits), the right to buy and sell their stock, the right to examine the Corporation books and finally to share in any surplus on the winding up of the Company. The shareholders liability is limited to the total sum of their financial investment, except in the case of fraud or wrongdoing. In a professional Corporation the shareholders are subject to unlimited liability in the event of malpractice. As a legal entity, the Corporation is subject to its own separate tax account with the Federal, Provincial and Municipal authorities. Private Corporations or closely held Corporations are Corporations that are identical to Public Corporations except that the shares are owned by a very limited number of shareholders, which usually personally manage the Company. The Company may appear identical to a partnership with the major exceptions being limited liability of the shareholders and its status as a separate legal entity. STARTING A CORPORATION Setting up a Corporation requires the application for a Charter or Articles of Incorporation to be filed with the appropriate Provincial or Federal Regulators. This is a contract that exists between the legal jurisdiction, the incorporations and their shareholders. When approved a charter is granted. Federally incorporated companies are considered legal entities anywhere in Canada. Therefore, the shareholders are protected by limited liability anywhere in Canada. 72 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Articles of Incorporation The articles of incorporation should include the following: Corporation’s name; Location of its Head Office; List of incorporations including addresses and numbers of shares held and price paid for shares. Authorized capital, classes of shares holding the capital number of shares of each class and its issue price; Any restrictions to sale of shares or classes of shares. List of first directors including addresses. Its intended life; Its business purpose, and Any additional information required by law. This information must be supplied to regulators in the jurisdiction in which the firm is incorporated. By-laws To set the new Company in motion, the Board of Directors at their first meeting must present and choose the Corporation By-laws. This details the code of regulations, instructions for operation, duties and obligations of the Company and its officers. By-laws usually include: Date and place of the Shareholders Annual Meeting. How special shareholder meetings are called. Method of voting and choice of proxies. How elections are held, terms of office for shareholders. Order of business at shareholders meeting. Duties and powers of shareholders. Authority and duties of officers. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 73 Corporate policy on dividends and debt repayment. Rules on stock transfer. Method of amending the Charter and By-law. HOW IS A PUBLIC CORPORATION MANAGED? The management of a company is divided into two parts. One is the day-to-day operation and management of a company that is provided by the officers of a Company and the other is broad long rang management that is overseen by the Board of Directors and the Shareholders. Shareholders do not exercise direct control, unless they are Officers or Directors (or both), but indirectly since they elect the Directors. Shareholders do have a great interest in the financial well being and direction of the Company since they have and are part owners of the company assets because of the shares they own and this gives them certain basic rights. Shareholders rights include: Sale or transfer of shares. Pre-emptive right (purchase of new share issues proportionate to what they already own). Dividends and profits (in proportion to the number of shares they own). Inspection of Company’s books and financial statements. Attend shareholders meetings and exercise their “common stock” right to vote. Annual General Meeting (AGM) The Shareholders Annual Meeting is usually held once a year. A Shareholder has one vote for each voting share they hold (Common Shares usually). If they do not attend they can vote by proxy, which is written permission for someone else to vote for them. 74 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Shareholders give direction by voting on a variety of issues presented such as: Election of Directors Appointment of Auditors Approval of Pension Plans Increasing Capital Shares or Bond Issues Amendments to the Charter Since proxy casts the vast number of votes therefore control generally resides with the Officers and the Directors of the Company. If the Company Officers (President etc.) control the proxies, they control the Board, not vice versa. The Board of Directors is elected by the Shareholders and is the managing body of the Corporation. The authority they exert rests in them as a group and not individually. The Shareholders elect the Board and the Board elects the Officers, thereby delegating the management authority to them. Limitations to the Board’s power are outlined in Law, legal procedure and in the Corporations Charter and By-laws. Official decisions are outlined in the Board’s Minute Book (motions forwarded and passed, defeated or tabled). These minutes give authority to a variety of transactions, including the corporate accountant’s authority for entries regarding the Corporate Capital. Directors Duties and Obligations Include: Set up and oversee the general business policies. Establish Dividend Policies. Appoint and terminate Senior Officers and establish their salaries and bonuses. Authorize Contracts. Oversee financial transactions like loans. Authorize Corporate Litigation. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 75 Directors can be held liable if: They fail do disclose personal business dealings with the Company. Voting on issues in which they have a personal interest. Personal use of Company funds. Violating the Company Charter or the rights of Shareholders. Declaring illegal dividends. Cancelling Capital Stock Subscriptions. Making false reports. Issuing stock at a discount (unless permitted by law). Transferring Company property in the event of bankruptcy. Company Officers The number and type of Company Officers are set out in the By-laws. They may include: President and/or Chairman of the Board (one of which will be CEO). Vice President(s) who oversee division or operations. Secretary who records minutes and may combine duties with the treasurer. Treasurer who handles finances and financial records. Controller who hands on financial oversight. A variety of other positions named in the by-laws. HOW IS A PRIVATE CORPORATION MANAGED? Private Corporations operate much in the same manner as Public Corporations, except that their shares are owned by a small number of shareholders, maybe one or two in number. A basic conflict arises frequently between majority and minority shareholders interest. Major Shareholders are active in management and want to reinvest money and increase their income, whereas minority shareholders are not active in the business, but may wish to increase their income through dividends, profits and by limited executive incomes. 76 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 THE CANADIAN BUSINESS CORPORATIONS ACT (CBCA) Corporations operate under the regulation authority of the CBCA, but Financial Sector intermediaries have their own rule markers (Act). The purpose of the Act is to protect the interest of shareholders, creditors, management and the public. The objectives of the Act are as follows: An exact statement of Rights of the concerned parties and their rights to judicial intervention. Eliminates administrative discretion and ensures that all decisions are open to appeal through the courts. Disperses with excess formalities, the remainder of which is simple and codified. All regulations must be published 60 days prior to the effective date in the Canadian Gazette. Provides for minimum legal and accounting jargon. The Act Contains Interpretation section dealing in part with definitions. Provides the Corporation with the rights and powers of a natural person, except as limited by its charter. Third parties are protected even if the transaction is contrary to the Charter, leaving shareholders, directors and officers bound by the restrictions. Requirements that a Corporation must maintain a Canadian office whereby the Charter By-laws and records are maintained. Records may be kept in Microfiche or computer records as well as written form. Corporate rights to re-purchase their own shares by using corporate funds equal to the amount that their surplus exceeds liabilities and capital. The corporation must cancel their re-purchased shares and reduce their capital account accordingly. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 77 What does Corporations Canada do? Corporations Canada will check that your articles are complete and in proper form, and that the proposed name is acceptable. If so, the Director will issue a Certificate of Incorporation showing the date of receipt of your articles as the effective date of incorporation. If you prefer, you may request a later incorporation date instead. A notice setting out your corporation's name and incorporation date and other information will appear on Corporations Canada's website. Please note that Corporations Canada processes applications for incorporation within established timeframes, based on the method by which documents are submitted. HOW ARE CORPORATIONS FINANCED Types of Financing Starting a new corporation or expanding its operation requires capital. In a small (and not so small) corporation, the initial financing may come from personal capital sources or the original planners may go to the merchant bankers and the marketplace for funds. After a company has been in operation for some time they generally have a track record that they can trade on. Long Term Financing Generally, long term financing is accomplished through a new share issue (equity financing) or the issue of various types of bond or debenture. Bonds are a contractual arrangement for borrowing money secured by a pledge of assets: First Mortgage Bonds – Secured by assets such as buildings, land and machinery. Second Mortgage Bonds – Security pledged, already has been pledged for a prior issue. 78 Collateral Trust Bonds – Secured by other securities the company owns. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Debentures – Bonds secured by the general credit of the organization. Convertible Bonds or Debentures – Are issued with warrants. Interest Bonds or Debentures – Pay interest only when a profit is earned. Financing Providers Large corporations go to the market place (stock market or brokerage market) and an investment dealer will underwrite the issue or act as a commissioned agent and sell to other investment dealers. The amounts raised are usually in the millions of dollars. Small corporations go to the banking industry or merchant bankers and get financing, based on the securities they can provide. The amounts they can borrow are generally much smaller that large scale bond issues. Equity Financing Share issues are handled much like bond issues. Shares are issued as: 1. Initial Capital Initial capital is usually from common shares. The common shareholder shares in a portion of the remaining profits. Of course, the shareholder also has a vote and can elect directors. The net earnings of a corporation are either paid out as dividends or held as retained earnings and used for re-investment and expansion. The size of the dividend is regulated by how much net profit, board of directors’ intent, but also may have some restrictions due to bond guarantees as to minimum levels of retained earnings. Common Share Ownership has the following advantages: Right to share in growth of earnings and assets. Right to sell shares. Right to vote on Board of Directors and certain issues. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 79 Limited personal liability. Right to attend company meetings and examine the books. Right to an annual report. Receives a tax credit on Canadian Corporate Share dividends. Disadvantages: Last to receive a portion of assets on wind-up of a company. Dividends are only paid when declared and is related to amount of net earnings. Dividends (common shares) are paid after bond interest, and preferred share dividends. 2. Preferred Shares Preferred Shares rate higher than common, but are less guaranteed than bonds. They are less an indication of company ownership and geared more towards investment income. Dividends are usually fixed by the share certificate, but affected by profitability of the company and the intent of the board of directors. Bonds (a debt) come before preferred shares at the wind-up of the company. 3. Internal Financing Self-financing can take place from retained earnings and is the most secure method of expansion. It works particularly well in small corporations, but some Public Corporations have grown to huge proportions using their own money. 4. Alternate Methods of Financing Short Term Financing – Less than 1 year – banks and trade credit. Commercial Paper – A form of unsecured promissory notes that are sold at a discount. Account Receivables – The sale of accounts receivable for immediate cash. The borrowing of money using the A/R as collateral. 80 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 HOW DOES A CORPORATION PAY TAXES? A corporation must file a corporation income tax return (form T2) within six months of the end of every taxation year, even if it doesn't owe taxes. The corporation must also attach financial statements to the tax return. How does the GST affect a corporation? A corporation must register for GST if its taxable worldwide annual revenues are more than $30,000. Corporations have reporting periods for which a return has to be filed. ADVANTAGES OF A CORPORATION: 1. Ease of transferring ownership - ownership (represented by shares of stock) can be readily transferred. 2. Limited liability - shareholders are not held accountable for corporation's debt, obligations, or acts of the company over and above the amount paid or owed for the purchase of shares. 3. Unlimited life - the corporation does not cease to exist, unlike sole proprietorships or partnership, with the death of shareholders because it is a separate legal entity. 4. Access to capital - corporations can raise capital by issuing and selling new shares in the company or by issuing debt. 5. Tax advantages - lower tax rates. DISADVANTAGES OF A CORPORATION: 1. Must pay taxes – a corporation is a legal entity and must pay taxes. 2. Double taxation - monies paid to shareholders in dividends are taxed again as income to those shareholders. This means that corporate profits are taxed twice at the corporate level when they are earned and again at the personal level when they are paid out. 3. Added costs - additional costs are incurred due to the complexity and legal requirements of incorporating. 4. More regulated - due to all legal and taxation requirements. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 81 4. CO-OPERATIVES People around the world have been forming co-operatives for more than 150 years. In Canada, co-operative history began before the turn of the century. Our first co-operatives were creameries and grain growers' co-operatives, but gradually more types were added including retail stores, credit unions, a range of agricultural co-operatives, and community service co-operatives such as recreation, health clinics and daycares. Co-operatives range in size from small agricultural co-operatives to large industrial enterprises. They form a system of stable and enduring enterprises which make tremendous contributions to the economic and social health of communities, and provide thousands of jobs. They operate side-by-side with privately-owned businesses operated as sole proprietorships, partnerships and investor-owned corporations. Co-operatives are legally-established organizations which conform to our provincial laws. They are financed by selling shares to members, issuing securities approved by the Co-operatives Securities Board, and by debt capital. A co-operative is a corporation organized by people with similar needs to provide themselves with goods or services or to make joint use of their available resources to improve their income. Their business structure ensures: All members have an equal say (one vote per member, regardless of the number of shares held); Open and voluntary membership; Limited interest on share capital; Surplus is returned to members according to amount of patronage. There is no requirement to incorporate as a co-operative in order to run your business collectively and cooperatively. 82 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 However, it is illegal in Ontario to use the word "co-operative" in connection with the name of an enterprise unless the group is incorporated under the Cooperative Corporations Act. There are three important differences between co-operatives and other types of business: 1. Purpose, 2. The way financial surplus or profit is used or distributed, and 3. The ownership and control structure. PURPOSE OF CO-OPERATIVES The purpose of a private business, whether it is the corner drugstore or the largest manufacturer, is to make a profit for its owners on the capital they have invested. This is done by offering goods and/or services for sale to the public. The purpose of a co-operative business is generally to provide its members with goods and/or services, usually at competitive prices. Savings, which belong to the members, are fundamentally different from profits on invested capital. For example, a member of a retail co-operative may receive his or her saving through lower prices at the time of purchase, as in a direct-charge co-operative, or through a patronage refund at the end of the year. The amount of the refund depends on the total surplus earned by the co-operative, and on the dollar-value of a member's purchases. Refunds, also called patronage refunds, are in proportion to a member's use of the co-operative. The greater the use, the greater the potential savings. DISTRIBUTION OF SURPLUS In a private business, profit is the money left after all expenses are paid. Profits or earnings can be reinvested in the business, or distributed to the owners in relation to the number of shares they own. Shares are a specific portion of the capital of a co-operative. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 83 The more money invested, the greater the potential for profit. In the case of an investor-owned corporation, the part of the profit which is returned to shareholders is distributed as dividends paid on shares. Such dividend rates are normally set by a corporation's board of directors. In a co-operative business, any surplus at the end of the fiscal year is allocated to members' accounts as a patronage refund. All or part of these funds may be paid to the members, or kept in the business as additional members' shares or loans. In either case, the amount allocated to a member is in proportion to that member's use of the co-operative. In a worker co-operative, patronage dividends are normally based on hours worked and, in effect, increase the members' wages. WHERE IS THE CONTROL IN A CO-OPERATIVE? In most businesses, control is in the hands of the owners, whether one or many. Further control is determined by the individual or group which owns the most voting shares. In an investor-owned corporation, shareholders vote according to the number of shares they own. The more shares, the more votes. If individual shareholders cannot vote or choose not to, they may assign their voting rights to other individuals who then become the absent shareholders' proxies. Thus, even in large corporations, if one person owns enough shares (either directly or by proxy), that person can effectively control the operation. In a co-operative, each member has only one vote regardless of the amount of money that member has invested in the co-operative, and proxies are not permitted. Thus, the control structure of a co-operative is democratic. Another important difference in the ownership and control structures of private and co-operative businesses is the way boards of directors are chosen. In nonincorporated private businesses, individual partners usually exercise direct control. 84 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Public and private investor-owned corporations have boards of directors who guide the affairs of the corporation in the interests of the shareholders. They are elected by the shareholders, and those with the most shares exercise greater control. The directors may or may not be shareholders themselves. Incorporated co-operative businesses and organizations also have boards of directors. These directors are members (or delegates in the case of federations or other co-operatives with delegate structures) who have been democratically elected by other members or delegates. LOSS OR LIABILITY PERTAINING TO THE CO-OPERATIVE In a sole proprietorship or partnership, the owner or partners are legally liable for all debts, operating losses or other liabilities incurred by their business. In all corporations, including co-operatives, the liability of shareholders is limited to the value of the shares they hold. COMMUNITY SERVICE ORGANIZATIONS (NON-PROFIT CO-OPERATIVES) Organizations such as child care centres, community recreation halls, and community health clinics may be incorporated as community service cooperatives, non-profit corporations or business corporations. Boards of directors are elected in all cases. In co-operatives, the principle of "one member-one vote" is mandatory. In non-profit corporations, voting may be restricted to one memberone vote, but the restriction must be specified in the articles or bylaws. In business corporations, voting is based on the number of shares a person holds. In community service organizations, whether co-operatives or charitable nonprofit corporations, any surplus must be retained within the organization or donated to another non-profit organization or co-operative. It is never distributed to members or shareholders. If the co-operative is set up as a community service co-operative (non-profit), it must be noted as a restriction in the articles. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 85 It could be worded as "this organization is established as a community service co-operative, and any surplus resulting from the yearly operation shall be transferred to reserve for future use and no part of the surplus shall be payable to any member." INFORMATION ON FEDERAL CO-OPERATIVES Federal co-operatives fall under the Canada Cooperatives Act. Federal cooperatives are registered through the Corporations Directorate of Industry Canada. Fees are now $200 when submitted on-line and $250 for all other means. To apply for incorporation, at least three persons, or one or more cooperative entity, must send the Director, appointed under the Canada Cooperatives Act, the following: Articles of Incorporation, Form 3001 Notice of Registered Office, Form 3003 Notice of Directors, Form 3006 A declaration signed by all the applicants that, after incorporation, the cooperative will be organized and operated and will carry on business on a cooperative basis, and that forms 3003 and 3006 filed with articles of incorporation indicate that the cooperative, when it comes into existence, will be in compliance with the Act. If the proposed co-operative is a non-profit housing co-operative or a worker cooperative, a declaration signed by all the applicants that the co-operative will be in compliance with either Part 20 or 21 of the Canada Cooperative Act. Part 20 includes specific provisions applicable to non-profit housing co-operatives and Part 21 includes specific provisions applicable to worker co-operatives. 86 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 A name search report, specifically a Canada-biased NUANS report. The name must not be confusing with other names, including corporate names, and it must include the word "co-operative", "cooperative", "co-op", "coop", "coopérative", "united" or "pool" or another grammatical form of any of those words. Anyone wishing to form a co-operative association under federal law must complete certain forms. The following fees are required for document filings and services rendered. Note: The Canada Cooperatives Act came into force on December 31, 1999. The Canada Cooperatives Act replaced the Canada Cooperative Associations Act on that date. The new Act modernizes the corporate governance rules relating to non-financial cooperatives and is partly modeled on the Canada Business Corporations Act. The legislation provides cooperatives with greater flexibility in responding to the demands of the competitive domestic and global marketplace. Cooperative principles and values are set out clearly in the Act. Any actions a cooperative takes must be consistent with these principles. The Canada Cooperatives Act governs the incorporation of federal co-operatives. Co-operatives are business organizations owned by the members who use their services. They are a separate legal entity which may enter into contracts in their corporate name. Generally, each member of a co-operative is entitled to one vote. Surpluses are shared by members in proportion to the degree they use the services. The members elect the board of directors and decide what should be done with any profit that is generated in the co-op. ADVANTAGES OF CO-OPERATIVES: 1. Owned and controlled by members 2. Democratic control: one member, one vote 3. Limited liability Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 87 4. Profit distribution (surplus earnings) to members in proportion to use of service; 5. Surplus may be allocated in shares or cash possibility of development of conflict Between members DISADVANTAGES OF CO-OPERATIVES: 1. Longer decision making process 2. Requires members to participate for success 3. Extensive record keeping necessary 4. Less incentive to invest additional capital 5. FRANCHISES An important step in the small business start-up process is deciding whether or not to go into business at all. Each year, thousands of potential entrepreneurs are faced with this difficult decision. Because of the risk and work involved in starting a new business, many new entrepreneurs choose franchising as an alternative to starting a new, independent business from scratch. Definition When it comes to starting a business, many people think of buying a franchise as a shortcut to success. While there is some truth to this, not all franchises are created equal, and not everyone is cut out to be a franchisee. Franchising in its truest form is the art of taking a successful operation and multiplying this success by selling to entrepreneurs the concept method and usually the supplies that will create the identical success, many times over. One of the biggest mistakes that business people make is to hurry into business, so it's important to understand their reasons for going into business, and to determine if owning a business is right for them. If they are concerned about the risk involved in a new, independent business venture, then franchising may be the best business option for them. 88 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 But they should remember that hard work, dedication, and sacrifice are essential to the success of any business venture, including franchising. A Legal and Commercial Relationship A franchise is a legal and commercial relationship between the owner of a trademark, service mark, trade name, or advertising symbol and an individual or group wishing to use that identification in a business. The franchise governs the method of conducting business between the two parties. Generally, a franchisee sells goods or services supplied by the franchisor or that meet the franchisor's quality standards. Franchising is based on mutual trust between the franchisor and franchisee. The franchisor provides the business expertise (marketing plans, management guidance, financing assistance, site location, training, etc.) that otherwise would not be available to the franchisee. The franchisees bring to the franchise operation the entrepreneurial spirit and drive necessary to make the franchise a success. There are primarily two forms of franchising: 1. Product/trade name franchising and 2. Business format franchising. In the simplest form, a franchisor owns the right to the name or trademark and sells that right to a franchisee. This is known as "product/trade name franchising." The more complex form, "business format franchising," involves a broader ongoing relationship between the two parties. Business format franchises often provide a full range of services, including site selection, training, product supply, marketing plans, and even assistance in obtaining financing. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 89 PROBLEMS OF THE FRANCHISORS Franchisors must convince themselves, purchasers of any shares and their financial institutions, that their products or services can be franchised. They must produce a detailed business plan to secure financing and to attract anyone interested in buying their franchising their name. Questions that the bank will want answered prior to providing financing to franchisors Are others successfully offering the product or service to be franchised already? How much of its own capital has the franchisor already committed to the enterprise? Are premises already owned or secured on long-term leases? What length and quality of experience do the franchisor and its key persons possess? Can the franchisor show a background of entrepreneurial achievement? Will the franchisees make substantial money commitments? Will the franchisees be required to give personal guarantees to the franchisor? Will franchisees be required to possess at least one-third of their start up costs? Will the franchisor commit itself to the point of providing buy-back guarantees to its franchisees? After the franchisor passes the scrutiny of the above questions, they will usually provide loans to finance the purchase of land, construction of buildings, acquisition of inventory, machinery and equipment, as well as any other capital expenditures. A bank will want from the franchisee Personal guarantees from shareholders and their spouses. General insurance coverage on all physical assets, with benefits assigned to the Bank. 90 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Assignments as required under the General Security Agreements, chattel mortgages or perhaps debentures secured by the assets of the corporation. Agreements from the franchisor to buy-back inventory on a formula basis. Commitments from the franchisor that the franchisor will make every effort to replace a failed franchisee with another in the same premises. Life insurance on the franchisee (s) at least sufficient to cover term and operating loans, with policies assigned as collateral to the Bank. At least a minimum percentage of all costs provided from the franchisee’s own pocket. Profit and loss statements on a regular monthly or quarterly basis Audited financial statements, annually An agreed upon loan ceiling and a maximum debt / equity ratio. ESTATE PROBLEMS IN FRANCHISING Franchisor Repayment of debt, last expenses, capital gains and income taxes on death. Franchisors will usually execute estate freezes in order to split income, capital gains and capital losses with family members. Provide for buy-sell agreements between themselves and employees, competitors, family members, partners and fellow shareholders. Franchisees Even though the business operation is usually incorporated, the franchise arrangement is essentially dependent on the commitment of individuals to the franchisor. Not all agreements will allow the sale of the operation to others. Some may even define would be purchasers as well as a detailed formulae for determining the price at which a business may be sold. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 91 Questions to be answered when setting up an estate plan Does the franchise agreement specify buy-back procedures on a franchise’s insolvency, disability or death? Will the franchisor buy back inventory, machinery and equipment, etc.; at their full wholesale values? If not, what discount formula will be applied? May the franchisee transfer the franchise to heirs? Under what conditions? Are termination fees payable on bankruptcy, disability, death or other disposition of the business by a franchisee? This type of business arrangement may not be suitable for everyone, but it will certainly appeal to some business individuals. Caution should be exercised as to what franchises an individual wishes to consider. Your prospects and clients should always be advised to seek legal advice when entering into a franchise contract. HERE ARE DEFINITIONS OF SOME KEY FRANCHISE TERMS: Acknowledgement of Receipt This document states that you received the legal franchise documents on a certain date. Advertising Fee/Fund A fee or fund paid by franchisees for advertising expenditures. The fee usually is less than 3 percent of the franchisee's annual sales and is in addition to royalty fees. Arbitration An alternative to a lawsuit in which a neutral third party hears both sides to a dispute and renders a decision. Area Development Rights Optional right to develop multiple individual franchises in a specific geographic area. 92 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Assets Owned property that can be used for payment of debt. Balloon Payment A final payment due at the end of a loan. Business Plan A detailed document that defines a business's development goals and plots how and where the resources needed to accomplish the objectives will be obtained and used. Collateral Assets used as security for a loan in the event of default. Company-owned An outlet owned directly by the corporation. DBA DBA stands for "doing business as." For example, if the name of your corporation is XYZ Co. but is known to the public as ABC Co., your business would be classified as XYZ Co. d/b/a ABC Co. Default Failure to meet terms of an agreement. Designated Supplier Exclusive suppliers of products and/or services used in the franchisee business. Distributorship: A business authorized to sell the products or services of a parent company. This is usually a manufacturer/reseller relationship, not necessarily a franchise. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 93 Earnings Claims Statements of sales, profit or other financial information made by the franchisor regarding their franchisees. Exclusive Territory A specifically defined geographic area in which franchisees retain the sole right to operate. Franchise A legal and commercial relationship between the owner of a trademark, service mark, trade name, or advertising symbol and an individual or group wishing to use that identification in a business. Franchise Agreement The franchise contract. Franchisee A franchise owner. Franchise Fee The amount of money you need to pay the franchisor to purchase a franchise concept. Buying a franchise can be a quick way to set up your own business without starting from scratch. But there are also a number of drawbacks. ADVANTAGES OF BUYING A FRANCHISE 1. Lower Failure Rate - When you buy a franchise, you are buying an established concept that has been successful. Statistics show that franchisees stand a much better chance of success than people who start independent businesses; independent businesses stand a 70 to 80 percent chance of NOT surviving the first few critical years while franchisees have an 80 percent chance of surviving 94 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 2. Help with Start Up and Beyond - You get a lot of help starting your business and running it afterwards. Many franchises are, in fact, turnkey operations. When you buy a franchise, you get all the equipment, supplies and instruction or training needed to start the business. In many cases, you also get ongoing training, and help with management and marketing. Your franchise will reap the benefit of the parent company’s national marketing campaigns, for instance. 3. Buying Power - Your franchise will benefit from the collective buying power of the parent company as the franchisor can afford to buy in bulk and pass the savings along to franchisees. Inventory and supplies will cost less than if you were running an independent company. 4. Star Power – Many well-known franchises have national brand-name recognition. Buying a franchise can be like buying a business with built-in customers. 5. Profits - A franchise business can be immensely profitable. (Think of MacDonald’s and Tim Horton’s, for instance.) DISADVANTAGES OF BUYING A FRANCHISE 1. Their Way or The Highway - The main disadvantage of buying a franchise is that you have to do it their way - sometimes right down to the way the napkin holders are filled. As a franchisee, you are not the one actually running the show, and some franchisors exert a degree of control that you may find excruciating. 2. Ongoing Costs – Besides the original franchise fee, royalties, a percentage of your franchise’s business revenue, will need to be paid to the franchisor each month. The franchisor may also charge additional fees for services provided, such as the cost of advertising. 3. Ongoing Support? - Not all franchisors offer the same degree of assistance in starting a business and operating it successfully. Some are just start-up operations – and everything after start-up is up to you. Others make promises of ongoing training and support that they don’t follow up on. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 95 4. Cost - Buying into well-known franchises is very expensive. If this is your choice, you will have to have extremely deep pockets or the ability to arrange the necessary financing. 5. Shark-Infested Waters - Buying a little-known, perhaps inexpensive franchise can be a real gamble. Just because a business is offering franchises is no guarantee that the franchise you buy will be successful. In some cases, franchising is the business; all the franchisor is interested in is selling more franchises. Whether or not the individual franchises are successful is irrelevant to them. This is not to say that no little known, inexpensive franchises are worthwhile, but just a reminder that any franchise you're thinking of buying needs to be investigated carefully. TO BE OR NOT TO BE – A REVIEW OF INCORPORATION Some sole proprietorships and partnerships are larger than some incorporated Canadian businesses. There are both tax and non-tax reasons for considering the corporate form of business organization. Many factors influence the decision of whether to incorporate or not, but the following are some of the many advantages. There are some potential significant tax benefits of incorporation for an active Canadian business: A tax deferral is possible by retaining earnings in the corporation. The $750,000 capital gains exemption (effective March 19, 2007) available for sale of a small business can only be claimed on the sale of shares of a qualifying corporation and not for the sale of a sole proprietorship or a partnership. However, a corporation is a separate taxpayer with its’ own tax rates. A corporation which is incorporated in Canada and is controlled by private corporations or individuals who are Canadian residents will normally qualify as a "Canadian-controlled private corporation". 96 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 This status allows it to claim the small business deduction, a reduction of the normal corporate income tax rate on the first $500,000 of a corporation's annual taxable income earned from carrying on an active business in Canada. The tax advantage which the shareholder of such a corporation with active business income will enjoy is the ability to defer the payment of some income tax. A corporation eligible for the small business deduction pays federal tax of 11% on its first $500,000 of taxable income. The remaining tax, which is paid by the shareholders upon receipt of dividends from the corporation, is deferred until dividends are paid. When dividends are paid the balance of the tax is levied on the Shareholder. The deferral is significant, especially for a taxpayer in the top marginal tax bracket, and means that approximately twice the funds are available for investment, since in effect tax money is being retained in the corporation and invested. Investment Income The Canadian tax system is designed, in certain instances, to be neutral between incomes earned personally or through a corporation. As a result, after the shareholder pays tax on his dividends, the total tax burden will be approximately the same amount he would have paid if the income was received directly. This neutrality means that for non-active income of a corporation such as investment income or capital gains, the corporation effectively pays tax at the same rate as an individual. Accordingly there is no material tax deferral possible on passive income. Capital Gains Exemption The other main tax advantage to incorporation of a small business is the ability to claim the $750,000 capital gains exemption on a sale of the business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 97 The complex rules provide, in effect, that to claim the exemption the shares must be of a Canadian-controlled private corporation, at least 90% of the assets of which are used in an active business carried on in Canada, or a holding company which owns such shares. Where the shares qualify, the owner can sell them and the first $750,000 of capital gains are exempt from tax. Note that the exemption applies to the individual and not the corporation. Once an owner has claimed $750,000 of capital gains exemption, the exemption is no longer available on a sale of other qualifying shares. Limited Liability Liability protection is generally the main non-tax reason to incorporate, and is the main motivation for most incorporations to take place. While a sole proprietor or partner in a general partnership has unlimited liability to creditors of the business, shareholders of a corporation have no such risk. Without the protection of limited liability most entrepreneurs would not take the risks of going into business. Director's Liability While shareholders have limited liability, directors of a corporation are subject to various liabilities. These include liabilities for unremitted source deductions, unremitted P.S.T and G.S.T. and certain environmental liabilities. Furthermore, passive directors who may not be involved in running the business may still be subject to certain of these liabilities. Passive directors should be aware of what the corporation is doing and should ensure that director's liability insurance is in place to protect them. 98 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 DISADVANTAGES OF INCORPORATION Losses Trapped Any business which is not operating at the break even point should not incorporate from a tax point of view, although it may be sensible to incorporate when considering limiting liability. A loss earned in a corporation cannot be transferred to its shareholders. Conversely, owners of an unincorporated business would be able to utilize losses which they incurred against other sources of income or against future earnings. Losses which arise in a corporation can only be offset against earnings in that corporation. Double Taxation A potential double taxation trap exists if an active business earns too much profit. Corporate profits from active business income in excess of $500,000 per year are taxed at full corporate rates. Integration of the personal and corporate tax systems does not work at that rate, resulting in an element of double taxation. Therefore all income in excess of $500,000 should usually be paid out of the corporation by way of salary or bonus to avoid this double taxation trap. If the corporation requires the funds for operations, the income can be paid to the shareholder and then loaned back to the corporation. The salary receipt is, however, taxable to the shareholder. Other Disadvantages A corporation is also subject to strict rules governing the taxation of shareholder benefits, such as shareholder loans or the use of a company car. Finally, the transfer of the unincorporated business or partnership to a corporation will be a taxable transaction unless a rollover agreement is made and the appropriate election is filed with Canada Revenue Agency. Provided such an election is made, however, the transaction can be free of any immediate adverse tax implications. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 99 Life Insurance When a proprietorship or a partnership incorporates, it is generally a good idea to consider any life insurance needs. Upon the incorporation of a partnership, a shareholders agreement will normally be entered into, often requiring funding through life insurance. An incorporated sole proprietorship may not have any additional life insurance requirements, but in certain circumstances, such as the entrepreneur being a single parent, additional life insurance to pay for any deemed capital gains incurred on the death of the shareholder might be appropriate. BUSINESS FINANCIAL STATEMENTS All business operates using financial statements. Not only do these statements tell us the Company’s current position, but to some extent they also reveal the financial history as well as forecast the future. As important as this information is, just as important these documents give us, besides the obvious ones such as Buy-Sell Agreements and Key Personnel Insurance, Corporate needs we might have missed had we not examined them. Lastly they often provide us with key information that will help locate the additional premiums that will be required. There are many types of financial statements, but we will only examine three of them. All other statements seek to interpret the date revealed by them. The Main Financial Statements are: 1. The Balance Sheet 2. The Income Statement 3. The Statement of Retained Earnings 100 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 1. THE BALANCE SHEET A balance sheet is a snapshot of a business’ financial condition at a specific moment in time, usually at the close of an accounting period. A balance sheet comprises assets, liabilities, and owners’ or stockholders’ equity. Assets and liabilities are divided into short- and long-term obligations including cash accounts such as checking, money market, or government securities. At any given time, assets must equal liabilities plus owners’ equity. An asset is anything the business owns that has monetary value. Liabilities are the claims of creditors against the assets of the business. What is a balance sheet used for? A balance sheet helps a small business owner quickly get a handle on the financial strength and capabilities of the business. Is the business in a position to expand? Can the business easily handle the normal financial ebbs and flows of revenues and expenses? Or should the business take immediate steps to bolster cash reserves? Balance sheets can identify and analyze trends, particularly in the area of receivables and payables. Is the receivables cycle lengthening? Can receivables be collected more aggressively? Is some debt uncollectible? Has the business been slowing down payables to forestall an inevitable cash shortage? Balance sheets, along with income statements, are the most basic elements in providing financial reporting to potential lenders such as banks, investors, and vendors who are considering how much credit to grant the firm. The Basic Formula for a Balance Sheet is: ASSETS = LIABILITIES + SHAREHOLDERS EQUITY ASSETS Assets are subdivided into current and long-term assets to reflect the ease of liquidating each asset. Cash, for obvious reasons, is considered the most liquid of all assets. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 101 Long-term assets, such as real estate or machinery, are less likely to sell overnight or have the capability of being quickly converted into a current asset such as cash. Assets are listed in order of their liquidity: 1. Current 2. Fixed 3. Other 1. Current assets Current assets are any assets that can be easily converted into cash within one calendar year. Examples of current assets would be chequing or money market accounts, accounts receivable, and notes receivable that are due within one year’s time. Cash Money available immediately, such as in chequing accounts, is the most liquid of all short-term assets. Accounts receivables This is money owed to the business for purchases made by customers, suppliers, and other vendors. Notes receivables Notes receivables that are due within one year are current assets. Notes that cannot be collected on within one year should be considered long-term assets. 2. Fixed assets Fixed assets include land, buildings, machinery, and vehicles that are used in connection with the business. 102 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Land Land is considered a fixed asset but, unlike other fixed assets, is not depreciated, because land is considered an asset that never wears out. Buildings Buildings are categorized as fixed assets and are depreciated over time. Office equipment This includes office equipment such as copiers, fax machines, printers, and computers used in your business. Machinery This figure represents machines and equipment used in your plant to produce your product. Examples of machinery might include lathes, conveyor belts, or a printing press. Vehicles This would include any vehicles used in your business. Total fixed assets This is the total dollar value of all fixed assets in your business, less any accumulated depreciation. 3. Total assets This figure represents the total dollar value of both the short-term and long-term assets of your business. Other Assets Other assets cover a wide variety of items not expected to be converted into cash within one year, and are not used actively to produce the company’s products. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 103 Other assets can include items such as: Cash value of life insurance policies. Prepaid expenses or deferred charges in excess of one year. Investments in other companies. Mortgages receivables. Intangible assets including leases, patents, copyrights, franchises, trademarks and goodwill. LIABILITIES AND OWNERS’ EQUITY This includes all debts and obligations owed by the business to outside creditors, vendors, or banks that are payable within one year, plus the owners’ equity. Often, this side of the balance sheet is simply referred to as “Liabilities.” 1. Accounts payable This is comprised of all short-term obligations owed by your business to creditors, suppliers, and other vendors. Accounts payable can include supplies and materials acquired on credit. Notes payable This represents money owed on a short-term collection cycle of one year or less. It may include bank notes, mortgage obligations, or vehicle payments. Accrued payroll and withholding This includes any earned wages or withholdings that are owed to or for employees but have not yet been paid. 2. Total current liabilities This is the sum total of all current liabilities owed to creditors that must be paid within a one-year time frame. 104 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Long-term liabilities These are any debts or obligations owed by the business that are due more than one year out from the current date. Mortgage note payable This is the balance of a mortgage that extends out beyond the current year. For example, you may have paid off three years of a fifteen-year mortgage note, of which the remaining eleven years, not counting the current year, are considered long-term. 3. Owners’ equity Sometimes this is referred to as stockholders’ equity. Owners’ equity is made up of the initial investment in the business as well as any retained earnings that are reinvested in the business. The investment is represented by Capital Stock and is evidenced by share certificates issued by the Company. The Company may be authorized to issue more than one class of shares. The shares may have a par or stated value, but current practice and Corporate Law may dictate that no par value or fixed value is shown. The Directors acting in the best interest of the Company then will set Price. The Canada Business Corporation Act (CBCA) provides that all proceeds from the sale of “without par value shares” must be credited to the Company’s capital stock account. Common stock This is stock issued as part of the initial or later-stage investment in the business. 4. Retained earnings These are earnings reinvested in the business after the deduction of any distributions to shareholders, such as dividend payments. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 105 The amount listed is derived from the statement of retained earnings and represents the accumulation of all earnings retained since the Company’s incorporation. Shareholders equity cannot be considered to be the true new worth of a Company, due to several accounting functions. Depreciation reduces the income for the year and in turn reduces the retained earnings. As a result, any under valuation of fixed assets is compensated for an under valuation of retained earnings. 5. Total liabilities and owners’ equity This comprises all debts and monies that are owed to outside creditors, vendors, or banks and the remaining monies that are owed to shareholders, including retained earnings reinvested in the business. Liabilities are a firm’s obligation to outsiders and represent debt, which must be paid at some time in the future. They represent creditor’s claims on the asset values of the business and with the exception of the mortgage obligation, are not attached to any one’s individual assets, but to the company’s assets as a whole. The assets supplied by the creditor may already have been sold and converted into cash or accounts receivable. Liabilities are listed on the balance sheet at the current value owed, not due, plus accumulated interest. Liabilities can be categorized as either current or long term. The more liquid the liability, the higher it is placed in the liability section. Other current liabilities can include: Next 12 month mortgage payments, Income and corporate taxes, CPP, EI, WCB payments as well as employees contributions to registered, pension plans owing but not yet forwarded, Dividends owing but not paid. 106 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Note on Depreciation Depreciation is an accounting technique that spreads the cost of an item over its expected usual life. This annual cost of the items is deducted as an expense on the income statement and deducted on the balance sheet. At the end of each accounting period, the asset value is reduced by the annual depreciation cost. Depreciation can be calculated as a straight line or declining balance method. Class of assets shows the accumulative depreciation and the dollar amount shown on the balance sheet represents the remaining un-depreciated part of the cost, not the fair market value. In some classes of assets, such as a building, the depreciation listed for a current period, may in fact be offset by a current increase in the fair market value due to inflation. 2. THE INCOME STATEMENT The Income Statement may also be known as: The profit and loss statement The operating statement The statement of earnings The statement of revenue and expense Where as the balance sheet targets the financial condition of a business at a given date the income statement indicates the financial performance during the same period. An income statement, otherwise known as a profit and loss statement, is a summary of a company’s profit or loss during any one given period of time, such as a month, three months, or one year. The income statement records all revenues for a business during this given period, as well as the operating expenses for the business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 107 What are income statements used for? You use an income statement to track revenues and expenses so that you can determine the operating performance of your business over a period of time. Small business owners use these statements to find out what areas of their business are over budget or under budget. Specific items that are causing unexpected expenditures can be pinpointed, such as phone, fax, mail, or supply expenses. Income statements can also track dramatic increases in product returns or cost of goods sold as a percentage of sales. They also can be used to determine income tax liability. It is very important to format an income statement so that it is appropriate to the business being conducted. Income statements, along with balance sheets, are the most basic elements required by potential lenders, such as banks, investors, and vendors. They will use the financial reporting contained therein to determine credit limits. 1. Sales The sales figure represents the amount of revenue generated by the business. The amount recorded here is the total sales, less any product returns or sales discounts. 2. Cost of goods sold This number represents the costs directly associated with making or acquiring your products. Costs include materials purchased from outside suppliers used in the manufacture of your product, as well as any internal expenses directly expended in the manufacturing process. Gross profit Gross profit is derived by subtracting the cost of goods sold from net sales. It does not include any operating expenses or income taxes. 108 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 3. Operating expenses These are the daily expenses incurred in the operation of your business. In this sample, they are divided into two categories: selling, and general and administrative expenses. Sales salaries These are the salaries plus bonuses and commissions paid to your sales staff. Collateral and promotions Collateral fees are expenses incurred in the creation or purchase of printed sales materials used by your sales staff in marketing and selling your product. Promotion fees include any product samples and giveaways used to promote or sell your product. Advertising These represent all costs involved in creating and placing print or multi-media advertising. Other sales costs These include any other costs associated with selling your product. They may include travel, client meals, sales meetings, equipment rental for presentations, copying, or miscellaneous printing costs. Office salaries These are the salaries of full- and part-time office personnel. Rent These are the fees incurred to rent or lease office or industrial space. Utilities These include costs for heating, air conditioning, electricity, phone equipment rental, and phone usage used in connection with your business. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 109 Depreciation Depreciation is an annual expense that takes into account the loss in value of equipment used in your business. Examples of equipment that may be subject to depreciation includes copiers, computers, printers, and fax machines. Other overhead costs Expense items that do not fall into other categories or cannot be clearly associated with a particular product or function are considered to be other overhead costs. These types of expenses may include insurance, office supplies, or cleaning services. 4. Total expenses This is a tabulation of all expenses incurred in running your business, exclusive of taxes or interest expense on interest income, if any. 5. Net income before taxes This number represents the amount of income earned by a business prior to paying income taxes. This figure is arrived at by subtracting total operating expenses from gross profit. 6. Taxes This is the amount of income taxes you owe to the federal government and, if applicable, provincial government taxes. 7. Net income This is the amount of money the business has earned after paying income taxes. Income Statements Made Easy Although these mnemonics may not account for every line on an income statement, these two will help you remember the major parts, and the order in which they appear. The word "SONAR" identifies the major sales and earnings. The word "EDIT" summarizes major expenditures. 110 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 As you look vertically down the first row of letters, you should discover the spelling of "SONAR." The vertical set of letters in the second column spells out "EDIT." S = Sales (gross) O = Operating income (before interest and taxes) N = Net earnings A = Available earnings for common stock R = Retained earnings E = Less expenses (general operating expenses and cost of goods sold) D = Less depreciation I = Less interest T = Less taxes The Importance of the Income Statement to Investors The income statement provides the investor with much insight to the company's revenues and expenses. You can identify where the company spends much of its income and compare that to similar companies. You can also compare a company's performance with previous years. Most importantly, the income statement tells an investor if the business is profitable. If the company continually makes substantial profits, it indicates to bondholders that it is a stable company. The savvy investor will compare income statements of similar companies. 3. STATEMENT OF RETAINED EARNINGS Retained earnings statement shows the accumulation of that portion of the shareholders equity derived from profitable operation since the corporation commenced business. What are Retained Earnings? Retained earnings are the amount of money that a company keeps for future use or investment. Another way to look at it is as the earnings left over after dividends are paid out. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 111 Generally, a company has a set policy regarding the amount of dividends it will pay out every year. In this case, 70% of net earnings become retained earnings. Calculation of retained earnings: Retained Earnings = Net Earnings – Dividends To better understand retained earnings, we need to explain the nature of dividends. Dividends are cash payments made to the owners or stockholders of the company. A profitable year allows them to make such payments, although there generally are no obligations to make dividend payments. When a company has both common and preferred stockholders, the company has two different types of dividends to pay. Every publicly traded company has common stockholders. Dividend payments to common stockholders are optional and up to each company to decide how (or if) it will make such payments. A firm may decide to plow all of its earnings into new investments to promote future growth. Preferred stockholders are in line before common stockholders if a dividend is declared. However, not all companies have preferred stockholders. As an investor, it is important to know what a company does with its net earnings. An investor needs to know the company's dividend and retained earnings policies to decide whether the company's objectives are in line with the investor's. If the company pays dividends it is income-oriented. If it retains earnings for future expansion, it is growth-oriented. Knowing the sources of income and expenses is necessary when reading an income statement. Two helpful mnemonic devices have been created out of the major components of the income statement. 112 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Cash Flow Statements Cash flow statements report a company’s inflows and outflows of cash. This is important because a company needs to have enough cash on hand to pay its expenses and purchase assets. While an income statement can tell you whether a company made a profit, a cash flow statement can tell you whether the company generated cash. A cash flow statement shows changes over time rather than absolute dollar amounts at a point in time. It uses and reorders the information from a company’s balance sheet and income statement. The bottom line of the cash flow statement shows the net increase or decrease in cash for the period. Generally, cash flow statements are divided into three main parts. Each part reviews the cash flow from one of three types of activities: 1. Operating activities 2. Investing activities; and 3. Financing activities. 1. Operating Activities The first part of a cash flow statement analyzes a company’s cash flow from net income or losses. For most companies, this section of the cash flow statement reconciles the net income (as shown on the income statement) to the actual cash the company received from or used in its operating activities. To do this, it deducts from net income any non-cash items (such as depreciation expenses) and any cash that was used or provided by other operating assets and liabilities. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 113 2. Investing Activities The second part of a cash flow statement shows the cash flow from all investing activities, which generally include purchases or sales of long-term assets, such as property, plant and equipment, as well as investment securities. If a company buys a piece of machinery, the cash flow statement would reflect this activity as a cash outflow from investing activities because it used cash. If the company decided to sell off some investments from an investment portfolio, the proceeds from the sales would show up as a cash inflow from investing activities because it provided cash. 3. Financing Activities The third part of a cash flow statement shows the cash flow from all financing activities. Typical sources of cash flow include cash raised by selling stocks and bonds or borrowing from banks. Likewise, paying back a bank loan would show up as a use of cash flow. A Corporation will usually issue their statement showing two successive periods for comparison, and may show the dividends as a dollar value per share. The total accumulated retained earnings do not normally reflect a cash position, but reflects the value of equipment, machinery or inventory and other assets. Instead of paying out all revenue each year as received in salaries or bonuses, the portion is retained to replace equipment and inventory and to finance expansion. 114 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 A Financial Statement can be expressed as in the following example: Any Company Inc. Statement of Retained Earnings for year ending April 1, 2012 a) Retained earnings beginning of the year $30,250 Income for the year $60,250 Sub total $90,500 Less Dividends ($15,400) Retained earnings end of year $75,100 b) Income for the year Less Dividends Earnings retained during the year Add previous year balance Year-end retained earnings $60,250 ($15,400) $44,850 $30,250 $75,100 Financial Ratios Financial reports by themselves provide only a part of the financial picture of a corporation. From these reports are drawn a series of financial ratios which when viewed several years in succession and compared, if possible, with similar companies ratios will clarify the company’s position and point out weaknesses and financial strengths. The list of ratios is long and detailed, but the most important ones and their debt paying ability are as follows: Working Capital = Current Assets – Current Liability Current Ratio = Current Asset Current Liabilities = 39,500 15,200 = 2.6 1 This can be expressed as 2.6 to 1 or simply 2.6. Generally a 2 to 1 ratio is considered to be a minimum safety requirement. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 115 Quick Ratio If we eliminate the long-term assets and liabilities, we obtain the figures for a quick ratio, which indicates the company’s ability to pay immediate debts. Quick Ratio = Quick Assets = 31.500 = 2.1 or just 2.1 Quick Liabilities 15,200 1 Cash Ratio If a truly immediate picture is required, only assets that could be taken to the bank and converted to cash are considered. Cash Ratio = Cash + Marketable Securities =.60 Current Liabilities 1 Cash Flow Another method of analyzing a company’s ability to pay debt is cash flow. Cash flow is best-expressed and understood in terms of inflow and outflow. Inflow is increased by additional sales, new investments and borrowing. The timing of payments, replacing of equipment or postponing expansions, can control outflow. Performance Ratios Profit originates from new business obtained. Since any decline is vital to the survival of the company and any increase is indicative of future growth, the tracking of successive years of cash flow and the ratios obtained from this type of record keeping is vital to the company manager and investors. Profit exists as the result of spending less than the revenues taken, and therefore prudent managers are constantly examining, managing and forecasting what these figures will be. 116 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Ratio of Operating Cost to Revenue Since the profitability of a Company depends on it spending less than it earns, both of these figures are of key importance, if they are examined in subsequent years, the company’s direction can be determined. 2011 2012 Change Revenue 275,000 275,000 .00% Operating Costs 135,000 145,000 +7.00% Gross Profit 140,000 130,000 -7.14% Ratio of Gross Profit to Revenue This measures the ratio of operating costs to revenue. The sum total must always equal 100%. Amount Ratio Net Revenue 525,000 100.00% Operating Costs 402,000 76.57% Gross Profits 123,000 23.43% Net Profit Ratio Net Profit Ratio = Income for the Year Net Revenue = 525,000 32,500 = . 0619 or 6.19% Return on Investment The ratio of Net Profit to equity shows the shareholders the percentage of return they are receiving on this investment. Return on Investment is Income for the year = 32,500 Equity 75,000 = .433 or 43.3% Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 117 Since some of these figures may not truly reflect the actual company worth, (using Book Value rather than Market Value) the results may appear misleading until they are tracked several years. All of these ratios are yardsticks (measuring devices) as against clear-cut illustrations of performance. Trading on Equity One of the benefits in being a majority shareholder is the advantage on trading on equity. That term means borrowing money on the strength of the company performance and profitability, so as to invest more money in the business and obtain a larger percentage of these profits. This technique works well when the additional return is higher than the interest charged but can mean substantial losses in down cycles. Notes to Financial Statements Financial statements are kept clean and uncluttered as to extraneous statements. Giving a more detailed explanation of some entries, will follow most financial statements. These notes often give more information on: Details of assets, revenues, expenses etc. Statements to explain as to the methods of depreciation, valuation, dividend. Remuneration of key company offices and directors. Explanations of any Long Term Debt. Any Capital Stock Issues. Any extraordinary items such as the sale or purchase of capital equipment. Any Contingent Liabilities such as pending lawsuits, long-term loans arranged and any special salary agreements. FAIR MARKET VALUE (FMV) There are several variations of the description of FMV that have been found acceptable to the Canadian Judiciary and the following is for illustrative purposes only. 118 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Fair Market Value is defined as the highest price a willing buyer will pay, on an open unrestricted market, to a willing seller, both being fully informed as to the qualities of the property concerned and neither party is under pressure to conclude the transaction. In contrast the price is the amount asked by the seller and this amount may not reflect the true fair market value if the buyer is not aware of some aspect of the business or if the seller is under pressure to sell, then the price could very well differ. For property that was owned prior to December 31, 1971 (Evaluation Day for establishing the adjusted cost base for capital gains) proper documentation needs to be retained to be able to establish the fair market value. The owner can access the government database that contains specimen real estate values in Canada, but these are estimates only and should not be viewed as an effective alternative to the actual property value at that date. Another instance where the FMV is pertinent is in the evaluation found in a buy-sell agreement. There will likely be some hesitation between the parties involved to establish a value that will undoubtedly change over the years. A preferred method, although there are others, is to agree on a present day value to start and to have it adjusted to reflect the changing nature of the business at agreed upon intervals. Canada Revenue Agency (CRA) is not bound by terms of the agreement and may arrive at a different price evaluation. One method to obtain a present day value would be to obtain the services of a professional evaluator. As a result of their investigation and experience a value could be established that would, amongst other considerations, include the following criteria: The Business assets Past performance obtained from the financial statements Future potential Human resources Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 119 Value of comparative companies The industry in particular and the company in general A large number of other variable such as – interest rates, competition, financing, available markets, government regulations Value Determined Before an evaluation can be determined on which a business valuator can base their proposals, a careful analysis of the company and their financial statements will need to be conducted. The valuator can use one of or a combination of one of these evaluation methods: A. Assets: A comparison of Book Value, Adjusted Book Value (CMV) and Forced Sale (Liquidation) Value B. A Combination of assets and earnings: A going concern evaluation combined with assets and an estimate of the goodwill value. C. Earnings capitalization: Earnings multiplied by a number of years, e.g. $320.00 X 5 years = $1,600,000 Notes to Evaluation Book Value The value of an individual asset as recorded in the Financial Statements. Book Value = Assets – Liabilities Adjusted Book Value Allows for a host of variables such as Bad Debts, Inventory, Patents, Copyrights and Goodwill to arrive at the Current Market Value, which is reflected in the Adjusted Book Value. 120 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Earnings Capitalization Varies from industry to industry and needs to comply with what are common accounting practices for their particular industry. Liquidation Value Is the break-up value or forced sale value of the business assets in whole or piecemeal? Goodwill Goodwill is the excess profits earned over and above, which would be normal or reasonably expected. This is sometimes referred to as Super Profits. Goodwill = Super Profits X Capitalization (number of years) Going Concerns Evaluation The Going Concern Value is the sum of the adjusted book value, plus any intangible assets at the date of valuation. Capitalization Capitalization is the multiplier (number of years) used to determine both the value of goodwill and the value of earnings. This multiplier is always open to discussion but must be reasonable to the industry concerned. Estimating Future Earnings Capitalization rests on a reasonable estimated of future earnings after tax. This in turn is based on many factors such as past performance, normal business income, future plans, market share, products and research and general economic factors. Five years is a traditional multiplying factor. Liabilities In the evaluation process the funding of long-term debt is factored in because the interest payments have been deducted as a business expense. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 121 Only Net Earnings are capitalized. Current Liabilities will show up in the business evaluation and in the current ratio figures. Prices versus Values In a public corporation the “bid and asked” price is found daily in the financial papers. Since our emphasis is primarily involved with businesses that are sole proprietors, partnerships and closely held corporations the evaluation of these companies are open to variation and negotiation. Some of the factors that will affect the price are as follows: Controlling interest usually commands a premium on evaluation. Value in use takes into consideration special rights or uses that will place the value above FMV. It can work the other way also if the building or plant is worn out, due for replacement or about to be expropriated for an expansion of an expressway. Book value by itself can be very misleading and of diminished value in determining price. It should be well defined and adjusted book value would be a more recommendable term. Technical Application to Sales The ultimate purpose of examining financial statements, determining ratios and establishing valuation is to obtain raw data. This will establish the business needs on which to base our proposals and many times helps to find a source for the premium dollars required to fund the purchase. Legal agreements form the basis for many of the documents that sales are based on. TIPS FOR BUILDING YOUR BUSINESS INSURANCE MARKETS Most people have their first contact with an insurance company through an insurance Advisor / Broker / Agent. These workers help individuals, families, and businesses select insurance policies that provide the best protection for their lives, health, and property. 122 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 Many times we have a tendency to walk past Business Insurance opportunities, because we either aren’t interested, or we figure that we do not know enough about that aspect of the industry. When this happens, there is a chance to work with some other person who specializes in the Business Insurance markets. It is much better to receive a percentage of something instead of nothing. Here are nine tips to help you increase your block of Business Insurance and get the most of your time and money… 1. Do not act desperate for business. You're at a social event. People want to talk to upbeat confident people. You won't attract any business if you act desperate. 2. Stay focused on building your business. Enjoy yourself, but remember why you are there. Pay attention to the people you meet and what they say. 3. Mingle – don't sell. This is a time to start some relationships and learn information that can be followed up on. Keep it light. Don't try to do major business deals – save that for later. 4. Know that you are being scanned. People like to know who they are doing business with. Treat everyone with respect and a positive attitude. This is not a time to air dirty laundry. 5. Set goals for each event. Decide before you arrive at an event how many people you will talk to and what information you hope to learn. You'll be amazed at how much more information you'll learn with prior planning. Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12 123 6. Be prepared to follow up. Send a "Nice to Meet You" note to everyone that you talk to. It can be an e-mail or handwritten note. Find a way to personalize it to take away the feeling of a form letter. It takes most people 6-8 exposures to remember and trust you. This speeds up the process. 7. Be an interesting person to talk to. Do your homework. Plan some casual topics for you to bring up that you like to talk about. Being prepared will also help to build your confidence. 8. Have some good leading questions to ask others. People love to talk about themselves. A great conversation starter is to ask what they like to do when they're not at work. Many deals are done on a golf course! 9. Listen with both of your ears for opportunities. Pay attention to conversations for problems that you can solve. Follow up with the solution during business hours. With these tips in mind, you can make any event a valuable networking experience! 124 Business Insurance Principles – SSC #6 Pro-Seminars Limited © 03/12