The Evolution of Management Business Management Copyright © Texas Education Agency, 2012. All rights reserved. 1 “Copyright and Terms of Service Copyright © Texas Education Agency. 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Private entities or persons located in Texas that are not Texas public school districts or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from the Texas Education Agency and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty fee. Copyright © Texas Education Agency, 2012. All rights reserved. Call TEA Copyrights with any questions. 2 Management Defined • The process of accomplishing the goals of an organization through the effective use of people and other resources • Manager vs. Leader • Why management? Copyright © Texas Education Agency, 2012. All rights reserved. 3 Early Management • Pyramids (2500-2000 B.C.) • Railroad (early 1800s) • Industrial Revolution (late 1800s – early 1900s) ▫ Assembly line • 20th century management theories ▫ Scientific – Taylor (1880) ▫ Human Relations Mayo – Hawthorne Studies (1932) Maslow’s Hierarchy of Needs (1954) McClelland – Achievement Theory (1950s) Herzberg - Hygiene Factors (1959) McGregor Theory X and Theory Y (1960) • Drucker & the knowledge worker (1959) Copyright © Texas Education Agency, 2012. All rights reserved. 4 Levels of Management • Management Pyramid ▫ 3 Levels Supervisor Many non-managerial activities Mid-manager Spends most time on one management function Executive Spends almost all time on management functions Copyright © Texas Education Agency, 2012. All rights reserved. 5 Influences on Management • • • • • • • Changing nature of business Entrepreneurship Social considerations Ethical considerations Human resource issues Economic environment Global competition Copyright © Texas Education Agency, 2012. All rights reserved. 6 Changing Nature of Business • Types of Businesses ▫ Industrial Produce goods used by other businesses to make things Manufacturing was major type of business until after WWII ▫ Commercial Marketing, finance, and providing services More prevalent today Copyright © Texas Education Agency, 2012. All rights reserved. 7 Entrepreneurship • Someone who starts, manages, and owns a business • Many major corporations were started by entrepreneurs. • Mostly involved in retail and service businesses, as opposed to manufacturing • > 90% of all businesses are classified as small. • Franchises have risen in popularity since the 1950s with Ray Kroc and McDonald’s. 8 Copyright © Texas Education Agency, 2012. All rights reserved. Social Considerations • Poverty ▫ Increases to minimum wage and unemployment benefits • Societal values ▫ Transformation of family – higher divorce rates ▫ Generation X – post baby-boom workers who expect to change jobs many more times than previous generations ▫ Net Generation (also Generation Y and Generation Next) – born approximately between 1977-1997, very familiar with virtual worlds, more dependent on teamwork, less loyal to employers than in the past 9 Copyright © Texas Education Agency, 2012. All rights reserved. Ethical Considerations • Environmental Issues ▫ Recycling ▫ Pollution • Business Ethics ▫ a collection of principles and rules that define what is right and wrong conduct for an organization ▫ decisions of whether certain actions may be legal or illegal Copyright © Texas Education Agency, 2012. All rights reserved. 10 Human Resource Issues • Growing population, especially with an increase in immigration • Changing population ▫ Increased diversity ▫ # of people >55 have increased substantially • Moving population ▫ Increased movement to the sun belt ▫ Increased movement from cities to the suburbs • New employment laws in recent decades Copyright © Texas Education Agency, 2012. All rights reserved. 11 Economic Environment • Economics – the body of knowledge that relates to producing and using goods and services that satisfy human wants • Economic systems have changed in many other countries during recent decades, especially the countries of the former Soviet Union • Increase in competition among American products and services Copyright © Texas Education Agency, 2012. All rights reserved. 12 Global Competition • Expansion to Pacific Rim countries • Multinational firms ▫ Headquarters in a home country (parent firm) ▫ Facilities in a foreign location known as a host country ▫ Foreign branches called subsidiaries Copyright © Texas Education Agency, 2012. All rights reserved. 13 Global Competition (continued) • Increase in imports, especially since the 1980s ▫ Tariffs – taxes on foreign goods to protect domestic industries ▫ Quota – limits the quantity or value of units permitted to enter a country, designed to protect market share of domestic producers ▫ Dumping – selling goods in a foreign market at a price that is below cost or below what it charges in its home country, often prevented by imposing tariffs which then increase the price of the goods14 Copyright © Texas Education Agency, 2012. All rights reserved. Global Competition (continued) • Increase in foreign business: ▫ ▫ ▫ ▫ European Union North American Free Trade Agreement International Monetary Fund World Bank • International communications facilitated through technological advances Copyright © Texas Education Agency, 2012. All rights reserved. 15 Management Functions • Planning ▫ setting goals ▫ analyzing information • Organizing ▫ accomplishing plans ▫ arranging resources • Implementing (includes Directing and Leading) ▫ communicating ▫ motivating • Controlling ▫ establishing standards ▫ evaluating performance Copyright © Texas Education Agency, 2012. All rights reserved. 16 Independent Practice Assignments • Management Timeline Document – Students will use information from the PowerPoint as well as information they discover after conducting Internet research to create a timeline covering at least 10 different decades. The goal of this research is to identify milestones in history, such as inventions, and explain the importance and possible management structure utilized in that situation, as well as the particular management movement popular during the time period and how it applies to that invention. • Business and Community Report - A local business is about to be bought by a competitor who will then close the local business. Ask students to write a one-page, well-written report addressing the following questions: 1) who will be affected in the community, 2) how will these individuals be affected, and 3) your opinion of whether or not the business that is closing and/or the competitor business has any responsibility to the community. 17 Copyright © Texas Education Agency, 2012. All rights reserved. Independent Practice Assignments (continued) • The Knowledge Worker Communiqué – Students will research Peter Drucker’s concept that he coined as “knowledge worker” and create a bulletin, or communiqué, including the following components: 1) a definition of the term in the student’s own words, 2) a specific business scenario or job where this situation can be observed, that is, where an employee may have more technical knowledge and information than their supervisor or manager, 3) the possible conflicts that can arise as a result, and 4) possible resolutions of the conflicts as well as ways to prevent the conflicts from occurring. The document should be free of grammatical errors and have clearly identified sections that address each component. • Management Functions Applied Diagram – Students will select an important invention in history and create a diagram showing how that product has evolved or improved over time. Part of the diagram will also be an explanation at each step of how any of the management functions has had to adapt to make the evolution of the product possible to what it is today. Copyright © Texas Education Agency, 2012. All rights reserved. 18