Welcome to
MGTO 120
Introduction to
Management
Today’s Agenda
— who we are?
 Introduction — this course
 Syllabus
 Course overview
 Chapter 1 — Basic concepts
 Tutorial — discussions and
exercises
 Introduction
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Instructor
 Emily
Huang
Office: RM
4383
 E-mail:
mnhgh@ust.hk
 Office hours:
Tue. & Thu., by
appointment,
via email.

© Emily & Jian, MGTO120 Summer 2006,
HKUST
 Jian
Liang
Office: RM
4383
 E-mail:
mnjian@ust.hk
 Office hours:
Tue. & Thu., by
appointment,
via email.

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Who are we?
Emily
 4th-year ph.d. student, MGTO
 Research interest: OB/HR
(particularly: Emotions in
organization, employee selfconcept, leadership, HRM)
 Comes from: mainland China
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Who are we?
Jian
 4th-year Ph.d. student, MGTO
 Research interest:
Social exchange theory,
Leadership behavior
Research methodology
 Comes from: mainland China
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Who are we?
John, who are you?
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HKUST
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Who are you?
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Name?
Major?
Interest?
WHY MGTO120?
Anything else you want to share
with us?
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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This course……
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Class Duration : Jun05 to Jul 07
Add/Drop Deadline : Jun 08
Very intensive! (3 hours a day, 3
classes a week, 5 weeks in total)
Class: Lecture - break – Tutorial
Multiple “learning vehicles”
(cases, videos, role plays, and
other in-class exercises)
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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This course……
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What is Management?
Why it is important?
What is an Organization?
What do managers do?
What Makes A Good Manager?
How does this relate to you?
……
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Syllabus……
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learning objectives -- after this course,
you will be able to…
- Know the development of management ideas
- Understand major management concepts and theories
- Apply management concepts and theories in real-life
situations
- Discuss individual factors in organizational success
(motivating, deciding)
- Discuss key group factors in success (communication,
leadership, power)
- Discuss organizational design, how to structure an
organization
- Discuss how to fit with the environment
- Discuss organizational culture and change
- Discuss©current
management
Emily & Jian, MGTO120
Summer 2006, challenges
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HKUST
Syllabus……
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Course Materials
Textbook (required):
Stephen P. Robbins & Mary Coulter
(2005). Management (8th Edition).
Prentice Hall with CD
Other references
Course notes:
Access course website at
http://teaching.ust.hk/~mgto120s
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Handouts in class:
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Syllabus……
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Rules & Expectations
Attendance ！
Participation ！
Academic integrity ！
Team work !
Feedback !
----together we make this summer
course interesting and fruitful!!!
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Syllabus……
Exams & Grades
- Attendance & Participation 15%
- Group project
15%
- Midterm exam
35%
- Final exam
35%
--------------------------------------------Grade A
B
C
D
F
Max 22% 40% 32% 4% 2%
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© Emily & Jian, MGTO120 Summer 2006,
HKUST
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PRS & Index Card
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check out a PRS device (from the AV
counter, Rm 1030, lift 1)
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Index Card
Name (put down your Chinese AND
English name if you have one)
PHOTO
Major / Year
Contact (Email and/or phone)
What You Hope to Learn from this class
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© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Questions?
before we go to the chapters?
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HKUST
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Course Overview
- A Big Picture & Where We Are
Management (Robbins & Coulter)
Part 1
Basic
Concepts
(Ch1)
Part 1
Part 2
Retrospect
(ch2)
Context
(ch3-5)
Part 3
Part 4
Planning Organizing
(ch6-9) (Ch10-13)
Part 5
Part 6
Leading
Controlling
(Ch 14-17) (Ch 18,19)
What we will cover today
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
Your understanding first!
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HKUST
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Ch.1 Introduction to Management
and Organizations
WHAT IS MANAGEMENT?
 Process
of coordinating work
activities so that they are
completed efficiently and
effectively with and through
other people
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HKUST
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Ch.1 Introduction to Management
and Organizations
WHAT IS MANAGEMENT?
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HKUST
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Ch.1 Introduction to Management
and Organizations
WHAT IS AN ORGANIZATION?
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An Organization Defined
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A deliberate arrangement of people to
accomplish some specific purpose
Common Characteristics of
Organizations
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Have a distinct purpose (goal)
Composed of people
Have a deliberate structure
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
We are members of MANY
organizations
Examples???
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HKUST,
Dance Society,
Math Society,
Spaghetti Club,
Companies you are working for?
…
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
UNIVERSALITY OF MANAGEMENT
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HKUST
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Ch.1 Introduction to Management
and Organizations
WHO ARE MANAGERS
 Someone who works with and
through other people by
coordinating their work activities
in order to accomplish
organizational goals.
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
Managerial Levels
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
WHAT DO MANAGERS DO?
Three categorization schemes:
 Management Functions
 Management Roles
 Management Skills
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
MANAGEMENT FUNCTIONS
Planning: “doubling our market
share in five years...”
 Organizing: “who do what to
increase our market share”
 Leading: “Good job!...when you
complete, you’ll be promoted”
 Controlling: “...this part still does
not reach the standard”
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© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
MANAGEMENT FUNCTIONS
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HKUST
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Ch.1 Introduction to Management
and Organizations
MANAGEMENT ROLES
 Interpersonal: Roles that involve people
(subordinates and persons outside the
organisation) and other duties that are
ceremonial and symbolic-figurehead,
leader, liaison
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Informational: Roles that involve
receiving, collecting and disseminating
information-monitor, disseminator,
spokesperson
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Decisional: Roles that involve making
choices-entrepreneur, disturbance handler,
resource allocator, negotiator
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HKUST
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Ch.1 Introduction to Management
and Organizations
MANAGEMENT SKILLS
 Technical: Knowledge and
proficiency in a specific field
 Human: The ability to work well
with other people
 Conceptual: The ability to think
and conceptualize about
abstract and complex situations
concerning the organization
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Ch.1 Introduction to Management
and Organizations
MANAGEMENT SKILLS
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HKUST
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What Makes a Good/Not-so-good Manager?
Management Skills
Good Manager
Technical
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Professional,
Goodwill, willing to
share his knowledge
Human
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Good coordinator
Gain People’s support
Charming
Friendly
Nice
Conceptual
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Ability to think
Logical
Fast mover
Chance/ Risk Taker
Not-so-good Manager
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© Emily & Jian, MGTO120 Summer 2006,
HKUST
Lack of Knowledge
Not Organized
Difficult to find, always
not in the office
Talking but not working
Highly paid
Not presentable
Careless
Not communicate with
Team members
Not care about group
members
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Good/Not-so-good Manager?
Examples?
Video, exercises, and discussions
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HKUST
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Homework (remember, this course is
to HELP you to think critically, but it is
YOU who THINK):
 Try to view some real-life situations from
the management perspectives – what are
the relevant management issues /problems
involved in this situation? Who is playing
the manager’s role? How is he/she perform?
What would be your suggestions/solutions?
 How to summarize these issues using
POLC, IID, CHT, or other approaches?
 Try to compare, contrast, and connect the
three approaches to what managers do –
POLC, IID, CHT
 Think about examples of “traditional” and
“new” organizations – what are the different
characteristics, and why is it?
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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Next class...
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Chapter 2 talks about where
our management ideas came
from: Management Yesterday
and Today
Will begin class at 2:00pm
Wed., probably with a PRS
question from Chapter 2
© Emily & Jian, MGTO120 Summer 2006,
HKUST
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