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ENSURING QUALITY CARE
ADULT FOSTER/CARE HOME BASIC TRAINING
KEY TERMS
MYTHS AND FACTS ABOUT AGING
Ageism
Stereotyping
RESIDENTS RIGHTS
Advocacy
Advance
Conservatorship
POLST
Power of Attorney
Representative
SCREENING
Activities of daily living (ADLs)
Behavior Management
License classification
Screening
Transfer
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ADMISSION
Assessment
Confidentiality
Medical orders
Medical visit report
Private pay contract
NORMAL AGING AND IMPLICATIONS FOR CARE
Long-term memory
Memory loss
Hearing loss
Visual
Bladder capacity
Incontinence
HEART DISEASE
Angina
Blood Pressure
Congestive heart failure (CHF)
Digitalis toxicity
Diastolic and Systolic Blood Pressure
Myocardial infarction
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STROKE (CVA – CARDIOVASCULAR ACCIDENT)
Aphasia
Dysphasia
Expressive and receptive aphasia
Neglect of side
Spatial Perception
Transient Ischemic Attack (TIA)
DIABETES
Blood sugar testing
Diabetic Ketoacidosis
Hyperglycemia and hypoglycemia
Insulin and oral diabetic agents
ARTHRITIS
NSAIDS
Osteoarthritis
Rheumatoid
PARKINSON’S DISEASE
Anticholinergic effects
Bradykinesia
Delusions
Hallucinations
Rigidity
Tremors
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ALZHEIMER’S DISEASE
Definition
Catastrophic reaction
Dementia
Sundowner’s syndrome
OVERVIEW TYPES OF DEMENTIA
Behavioral symptoms
Delirium
Dementia
Depression
OVERVIEW OF CHALLENGING BEHAVIOR
Wandering
Anxiety
Agitation
Pacing
Physical Aggression
Yelling
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COMMUNICATION SKILLS
Active listening
Assertiveness
Communication stoppers
External interference
Internal interference
“I” messages
Non-verbal communication
COMMUNICATING WITH RESIDENTS, FAMILIES AND THE CARE TEAM
Adjustment
Grief/loss
Care Team
Family Support
Families in conflict/crisis
Mourning
Long Term Ombudsman Office
PROBLEM SOLVING AND CONFLICT RESOLUTION
Conflict
Mediator
S.T.O.P.
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CREATING ALTERNATIVES TO MEDICATIONS AND RESTRAINTS
Antecedent
ABC Model
Consequences
Restraints
Psychoactive medication
PERSONAL HYGIENE
Assistance
Independence
Self-care
Self-esteem
Transferring
SKIN CARE
Epidermis
Dermis
Subcutaneous tissue
Thinning
Circulatory changes
Skin breakdown
Friction / shearing
Pressure sores
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FOOTCARE
Bunions
Corns
Calluses
Ingrown, thick or brittle toenails
TOILETING
Assessment
Care plan
Incontinence
Toileting Schedule
NUTRITION AND SPECIAL NEEDS
Carbohydrates
Fats
Proteins
Minerals
Nutrition
Vitamins
MENU PLANNING
Diet
Website: Choosemyplate.gov (formally the food pyramid)
Menu plan
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FOOD HANDLING
Food safety
Food temperature
Food poisoning
Foodborne illnesses
SAFETY IN THE HOME ENVIRONMENT
Accommodations
Barrier-free
Privacy needs
Social needs
FIRE SAFETY
Code requirements
Construction
Evacuation drills
Flammable material
Fire evacuation plan
R.A.C.E.
EMERGENCY PREPAREDNESS
CPR
Disaster preparedness
Emergency procedure plan
Natural disaters
Power outage
Sheltering in Place
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CARE PLANNING PROCESS
ADLs
Care Plan
Narrative
Hands on / standby assist
Verbal cuing
Reminiscence
Resident choice (person centered planning)
RESIDENT RECORDS
Confidentiality
Long-term care assessment
Mandatory forms
Physician or NP’s orders
BUSINESS RECORDS
Accountant
AFH required records
Attorney
Income Tax
Insurance agent
Labor laws
Payroll
Payroll tax
Property tax
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REQUIRED POSTED INFORMATION
Resident’s Bill of rights
Complaint procedure
Inspection report
Ombudsman poster
AFH license
Emergency evacuation plan / floor plan
Weekly menus
House rules
MANAGING YOUR TIME
Time management
Setting limits
Prioritizing
Goals
HIRING STAFF
Criminal background check
Caregiver
Job description
Qualifications
Recruiting
References
CARING FOR YOURSELF
Burnout
Respite
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Organization
Expectations
DISPENSING AND ADMINISTERING MEDICATIONS
Six rights
Time-critical medications
Dispensing medications
Medication storage
Advanced set up
OTC house medications
Medication disposal
SPECIAL CONSIDERATIONS (Medications)
Psychotropic medications
Behavioral symptoms
Chemical restraint
Age-related changes
Refusing medications
MEDICATION ADMINISTRATION BASICS
Medication errors
Prescription
OTC drugs
Medication routes
Food and drug interactions
Side effects
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MEDICATION ADMINISTRATION RECORD (MAR)
Medical order
MAR
PRN medications
Parameters
Self-medicate
RN CONSULTATION
Assessment
Basic Tasks
Consultation
Home Health services
P.R.N.
Written parameters
DELEGATION FOR LAY CAREGIVERS
Lay caregiver
Periodic inspection
Rescinding
RN delegation
Supervisory visits
Written instructions