CUSAC CONFERENCE – MARCH 2002 – UNIVERSITY OF OTAGO
EVALUATION AND IMPACT OF
INTERNATIONALIZATION
WHERE IS
St. Catharines
ABOUT BROCK UNIVERSITY
• 11,416 students
• 639 graduate students
• 1000 -1200 ESL students
per year
• 366 full-time faculty, 566 staff
• 97.8% grad employment rate
(after 2 years)
TYPES OF DEGREES
Bachelor degrees (3-4 years)
Graduate degrees (Master’s and PhD level)
Certificates (e.g. TESL, Environment, etc.)
FACULTIES AT BROCK
• 6 FACULTIES:
Education
Humanities
Mathematics and Science
Social Sciences
Business
Applied Health Sciences
Also: 15 Graduate Programs in above faculties
PROGRAMS AT BROCK
• 66 undergraduate programs
• 15 graduate programs
(Masters, Ph.D.)
• Intensive English Language
Program (IELP)
• Certificate Programs
INDICATORS OF
INTERNATIONALIZATION
Indicators of
INTERNATIONALIZATION
Lots of data available, but context is important!
A. Intra-institutional:
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Responses to specific mandates, targets, directives
Reporting structure keyed to institutional culture and expectations
B. Inter-institutional:
•
Responses must be more generic for comparative purposes
Most institutions are learning about (or already adept
at) Intra-institutional data collection and comparisons,
but Inter-institutional comparisons will require a
standardized consensual framework
Quantitative indicators of
INTERNATIONALIZATION
Number / type of international:
• research and development projects
• students
- visa
- exchange
- study abroad
• visiting academics
- faculty
- staff
• mobility programs
- student
- faculty
- staff
• linkages / exchanges / agreements
• training contracts
• dedicated services on campus
• courses - domestic with international theme
- study abroad
- articulated program linkages
• faculty members
Qualitative indicators of
INTERNATIONALIZATION
Insights obtained by tracking:
• perceptions and attitudes towards internationalization (all stakeholders)
• qualitative impacts on curriculum development, course descriptions, etc.
• rewards and incentives provided by university for international activity
• integration of internationalization criteria into general operations of
university (e.g., hiring, expectations for staff members, etc.)
• type and scope of international activities
• presence and activities of clubs and societies with international themes
• recognition and celebration of diversity
Origins: 1999 Report on
PLANNING AND PRIORITIES
• University-wide President's Task Force on Planning and Priorities 1998-99
Specific terms and conditions:
1.
Review current programs and activities, and make recommendations
concerning current institutional directions.
2.
Recommend new directions for the University in context of established
strengths and the current and future academic priorities of individual
academic units.
3.
Recommend new directions in response to needs of students,
possibilities for research and creative activities, and changing role of
the University in relation to its external communities.
4.
Recommend the relative priority of these given the University’s
financial context.
Goals and objectives for
INTERNATIONALIZATION
Excerpted from the 1999 Planning and Priorities document:
Brock University is committed to service to the greater community. It will
continue its productive relationships with the world at large through dynamic
partnerships at every level internationally. The mutual benefits inherent in
sharing expertise, Brock's research strengths, interests and resources must be
made available to, and indeed integrated with, related needs, goals and
enterprises in the larger world.
Two broad areas covered in Planning and Priorities document:
•PROGRAMMING
•BROCK AND THE COMMUNITY
Objectives for Internationalization:
PROGRAMMING
In Relation to Undergraduate Studies
• To promote the internationalization of Brock's curriculum through
increased emphasis on international issues in courses and curricula across
the university, through the encouragement of exchange programs, and by
providing resources to departments which develop courses with an
international focus.
Encourage all academic units to examine their programs and courses for
multiple perspectives in content and pedagogy, the goal being to move
beyond ethnocentricity and gender bias.
Objectives for Internationalization:
PROGRAMMING
In Relation to Graduate Studies
• Encourage the internationalization of Brock's graduate studies curriculum
through the development of courses with an international focus and a greater
emphasis on international exchange arrangements.
Encourage the examination of graduate programs and courses for multiple
perspectives in content and pedagogy, the goal being to move beyond
ethnocentricity and gender bias.
Objectives for Internationalization:
BROCK AND THE COMMUNITY
In Relation to Programming
• Develop credit and non-credit programs which will meet the needs of
international students.
In Relation to Community Partnerships and Exchanges
• Encourage international research and educational projects and facilitate
related student and faculty exchanges.
In Relation to Administrative Structure and Services
• Establish an administrative unit ("Brock International") to co-ordinate and
support international activities and programs, to be administered by a
Director reporting to the Office of the President.
INTERNATIONALIZATION AT
…a chronology
PRE - 1999
• 3 international units:
• International Services
(Manager reports to AVP Student Services)
• Intensive English
Language Program (IELP)
(Director reports to VP Academic)
• Recruitment and Liaison
Office international activities
(Director reports to AVP Student Services)
INTERNATIONAL SERVICES
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Meeting special needs of international students
Pre- and post-arrival
orientation
Pre-departure Briefing
Cross-cultural Advising
Home Stay and
Accommodation
English Mentoring Program
IELP
Intensive English Language Program
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An ancillary program to learn English and
to prepare for further study at Brock
Well-established, experienced (founded in 1981)
Intensive 25 hour per week training in ESL
Three 14 week terms (September, January, May) and
one 5-week term (July / August) per year
Up to 1200 students per year from around the world
IELP
• Wide range of social activities and
language workshops in IELP program
• Uses Brock-trained professional ESL instructors
6 IELP Levels:
Level 0 (pre-beginner)
through
Level 5 (university eligible)
RECRUITMENT & LIAISON
General international recruitment
• International recruitment fairs
• Agent interactions
• One-on-one queries from
international students
• Brochures and literature
• Coordination with Registrar
Duties assumed part-time by one International Specialist
JULY1999: FILLING GAPS
P&P Report directive:
“Establish an administrative unit ("Brock International") to co-ordinate
and support international activities and programs, to be administered by a
Director reporting to the Office of the President.”
• Brock International created
(Director reports to Vice-Chancellor)
• charged with assuming all international duties not
covered by the other international offices
• coordination through collaboration (no direct authority)
• support role did not include direct budgetary resources
to assist other units; no financial integration
BROCK INTERNATIONAL
www.brocku.ca/brockinternational
A catalyst for international partnerships in:
• teaching
• research
• international development
• intercultural exchange
• training
Responding to the opportunities and challenges of globalization
BROCK INTERNATIONAL
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•
•
•
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strategic partnerships
faculty and staff mobility (VIP, VIS, UM programs)
international project development
government relations
student mobility protocols and recruitment
foreign affairs and general liaison
policy development, liability, support, and advice
communications
APRIL2001: INTEGRATION
Vice Chancellor’s initiative:
Create AVP (International) position, and consolidate existing
international units into one administrative unit.
OFFICE OF INTERNATIONAL COOPERATION
(AVP International Cooperation reports to Vice-Chancellor and VP Academic)
• a‘virtual office’ (physically disjunct)
• incorporates International Services, IELP, half of
International Recruitment position, and Brock International
• 2 new positions: Activities and Orientation Coordinators
iInternational Services
John
Kaethler
Manager
Geeta Powell
Assistant
Manager
Recruitment and Liaison
(International)
Sandie
Coppinger,
Director
International
cooperation
Who’s who in
Intensive English Language Program
Jackie Cleland
Manager
Glen Irons
Director
Brock International
Dave Brown
AVP International Cooperation
Sandra Gruosso,
International Liaison
Specialist
Dave Brown
Director
International Orientation
Stephanie Soccio-Marandola
International activities
Tanya Bhandari
Sheila Young,
Assistant Director
International Cooperation
Formal Reporting Structure
President / Vice
Chancellor
Formal reporting
VP Academic / Provost
Policy and protocol
Advisory role
Operations and budgets
AVP Student
Services
AVP International Cooperation
Director
International
Services
Director IELP
Director Brock
International
50%
Director
Recruitment
& Liaison
50%
Assistant Director
International
Services
Assistant
Director IELP
International
Orientation
Coordinator*
Assistant
Director, Brock
International
International
Activities
Coordinator*
International
Recruitment
Specialist
* both positions report to
Directors and Assistant
Directors of IC units on a
daily basis
Institutional Policy and Liaison
International Cooperation
Functional Units
AVP International cooperation a member of:
• President’s Group (President, VPs, AVPs, Executive Directors)
• Committee of Academic Deans (VP Academic, Deans)
• Senior Academic Council (All academic administrative positions from Deans up)
• Senate
International Policy Units
Brock International Advisory Council
• AVP International Cooperation
• All Directors and Assistant Directors
• 1 rep from each of 6 Faculties
International Recruitment
• AVP Intl. Cooperation
• All Directors and Assistant Directors
• International Recruitment Specialist
• Deputy Registrar
• Assistant (International) to Registrar
International Operating Units
IELP
International Services
• Director IELP
• Assistant Director IELP
• Intl. Orientation Coordinator
• Intl. Activities Coordinator
• 20 teachers, 10 Monitors
• 2 administrative assistants
• Director Int’l. Services
• Asst. Director Int’l. Services
• Intl. Orientation Coordinator
• Intl. Activities Coordinator
• Casual support staff
Brock International
• Director Brock International
• Asst. Director Brock Int’l.
• Intl. Orientation Coordinator
• Intl. Activities Coordinator
• Casual support staff
Indicators of Internationalization:
PROGRAMS AND FUNDS
Establishment and ongoing use of:
• International Initiatives Fund (est. 1999)
• International Course Support Fund (est. 2001)
• WUSC Student Refugee Fund (est. 2002)
• Visiting International Professor (VIP) program (est.1999)
• Visiting International Scholar (VIS) program (est.1999)
• University Mentorship (UM) program (est.1999)
Indicators of Internationalization:
LINKAGES & EXCHANGES
• Track activity on existing exchanges,
linkages and agreements
• Track development of new exchanges,
linkages and agreements
Indicators of Internationalization:
ACADEMIC PROGRAMS
Establishment of, and enrollment in:
• New academic programs (e.g., International
Studies academic minor (est. 2000)
• new domestic courses with international themes
• new Study Abroad Courses
• new program linkages with other institutions
Indicators of Internationalization:
INTERNATIONAL RECRUITS
Track numerical trends in:
• ESL program student enrollments
• Visa student enrollments (undergrad and postgrad)
• ESL – visa student conversion rates
• Exchange student departures and arrivals
• Study abroad student enrollments
• International co-op, internship, work-study enrollments
• Visiting academics and staff
Also: track success rates of different recruitment strategies
Indicators of Internationalization:
REVENUES AND COSTS
Track trends in:
• All budgets related to international activities
• New revenue sources related to enterpreneurial
activities (e.g., ESL testing service, optional revenuegenerating activities for international students) or
improved operating efficiencies
• International research and educational program
revenues
Indicators of Internationalization:
RESOURCES AND ASSETS
Track trends in:
• Dedicated physical space related to international
activities
• Equipment and facilities related to international
activities
• Access to common-pool university resources related to
international activities (e.g., meeting rooms,
classrooms, seminar facilities, language labs, etc.)
Indicators of Internationalization:
SERVICES ON CAMPUS
Track trends in:
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Types of international services offered
Degree of usage of services
Introduction of new services
Expansions of user base for services
SUPPORT FOR
INTERNATIONAL STUDENTS
• Academic, career, and personal counselling
• International Student Advisors (ISAs)
• Help in finding off-campus housing
• Health services
• International Scholarships (3 types):
• Brock International Scholars Awards
• Brock Transfer Scholars Awards
• Brock International Baccalaureate (IB) Awards
OTHER
INTERNATIONAL SERVICES
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International Academic Advising
Career Services
Health Services
Student Development Centre
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Students with disabilities
Learning skills services
Essay writing workshops
Exam preparation & personal counselling
Indicators of Internationalization:
REVIEW MECHANISMS
• Annual Reports of
international units
• Periodic Performance
Reviews of international units
• Annual Performance
Reviews of employees
• Periodic job reevaluation for employees