Breaking Down the Silos in the Health Professions AACRAO | April 2013 University of Nebraska Medical Center Margaret Winnicki Academic & Student Affairs | School of Allied Health Professions UNMC – 5 Colleges College of Medicine School of Allied Health Professions – 13 professions College of Nursing College of Dentistry College of Pharmacy College of Public Health TOTAL UNMC ENROLLMENT: ≈ 4,000 students Degree Audit Tool Health Professions Institutions of Higher Education are not like traditional institutions HP institutions use this line of thinking internally as well, creating internal silos for all things academic and student affairs related No degree audit software since we do not have need for course equivalencies, but need for degree audit tool since all programs require transfer credit Degree Audit Tool Find the right opportunity to introduce change MUST be a group effort with input from all involved, especially functional users Communicate need and solution to stakeholders Provide appropriate training for all involved so that everyone feels comfortable before change is implemented Seek and USE feedback from stakeholders Make sure new tool represents each unit, taking into account each unit’s unique needs Do not FORCE change; Build it and they will come University of New Mexico Todd Hynson Registrar | Health Sciences Center UNM HSC - 4 Distinct Units College of Nursing – 235 Students College of Pharmacy – 250 Students School of Medicine (MD) – 314 Students (up 400 in 2 years) Health Professions and Public Health Programs (HPPHP) – 227 Students Inter-Professional Education/Practice IPE is becoming more of a reality for all health professions. HSC programs work together to find common ground and overlapping educational themes. Ie, Public and Community Health Common opportunities include retreats, seminars, cross-listed short duration elective credit courses. Leadership from the top is key to success! IPE Combined Calendar Loma Linda University Erin Seheult Director of University Records Rick Williams Vice President for Enrollment Management and Student Services About LLU Health professions university founded in 1905 in southern California Eight schools: Allied Health Professions Behavioral Health Dentistry Medicine Nursing Pharmacy Public Health Religion About 4,600 students (25% UG – no first-time freshmen) A Multiplicity of Silos Student Services departments fragmented Reporting to four different VPs Separation between university processes and school/department processes Inability to communicate changes efficiently Break the Silos! F e e c d k b a A n a e l y z S t r a t e g i z e S u p t p o r Outcomes So Far Heightened communication through WikiRecords, Wednesday Morning meetings, Enrollment Management Committee (EMC), and ad hoc meetings with key players Focus on electronic processes Smoother service evidenced by lessened student traffic, phone calls, emails, and feedback Lessened friction between Student Service offices, students, faculty, and staff Takeaways Communicate! Develop rapport and relationships Look for and foster buy-in at top – if not available use the power of the idea from the front lines – to generate policy and process Let people know what they are getting out of any change – demonstrate win-wins Questions? Todd Hynson (thynson@salud.unm.edu) Erin Seheult (eseheult@llu.edu) Rick Williams (rwilliams@llu.edu) Margaret Winnicki (mwinnicki@unmc.edu)