Centers for Independent Living and Assistive Technology Reuse National Conference Shaping a National Collaborative for Excellence in Assistive Technology Reutilization OPTIONAL PRE-CONFERENCE TOUR OF FODAC and VIRTUAL TOUR OF PARAQUAD | December 11, 2012 CONFERENCE | December 12-13, 2012 GEORGIA TECH HOTEL AND CONFERENCE CENTER ATLANTA, GEORGIA Meeting Goals 1. To identify points of collaboration to build intrastate, interstate and national networks for delivering assistive technology (AT) devices and services to meet the needs of people with disabilities in the states and territories. 2. To recognize the accomplishments of reuse programs and their partners. 3. To share innovative strategies that reuse programs have found to work. 4. For each participating organization to develop or collaborate with a quality and sustainable AT Reuse Program to further address the AT needs of people in independent living, and to develop achievable action steps for participants and other key entities to meet these goals. Tuesday, December 11, 2012 1:00 PM to 4:30 PM Pre-conference: A Look at Two Model AT Reuse Programs Visit Friends of Disabled Adults and Children (FODAC) in Stone Mountain and Take a Virtual Tour of Paraquad, a Center for Independent Living (CIL) in St. Louis FODAC is the refurbishing hub for Georgia’s Tools for Life Reuse Program and STAR Network, a collaborator with centers for independent living (CILs) in Georgia and throughout the U.S., and a partner in emergencies for organizations serving people in need beyond our borders. Paraquad, one of the nation’s largest centers for independent living, operates a model reuse and repair program. 4900 Lewis Road Stone Mountain, GA 30083 Phone: 770-491-9014 or 1-866-977-1204 Need Directions? Click Here. Meet in Hotel Lobby at 12:30 PM, buses start loading at 12:45 PM. Buses will plan to be back at the hotel at 5:00 PM. 1 Day One - Wednesday, December 12, 2012 8:00 AM Registration, Continental Breakfast and Networking Check in and pick up registration packet. Foyer 9:00 AM Welcome Salon 1 – 3 Presenters: Joy Kniskern and Carolyn Phillips, Pass It On Center; and Billy Altom, Association of Programs for Rural Independent Living This session lays the groundwork for discussions related to assistive technology and independent living and the unique potential that AT reuse offers to enable and support independent living. It overviews what has been accomplished since the first national conference on AT Reuse in 2006, reports national data and outcome measures, and examines the national scope of reuse programs. 10:30 AM Break 10:45 AM General Session: Salon 1 – 3 Where We Are, What We Have Accomplished Moderator: Carolyn Phillips and Liz Persaud, Pass It On Center Speakers: Lindsey Bean Kampwerth, Paraquad Examines the growth and progress of AT Reuse programs during the past six years, explore successful strategies, and review the expansion of the Pass It On Center Knowledge Base on issues such as liability, sanitization, and lessons learned by AT Reuse programs. 11:45 PM Break 12:00 PM Lunch with Keynote – AT Reuse and Independent Living: What It Really Means Salon 1 – 3 Moderator: Liz Persaud, Pass It On Center Presenters: Jerilyn Leverett, Disability Connections, Georgia; Dan Maljanian and Jesse Avila, Jr., Convalescent Aid Society, California; and Mystie Rail, Assistive Technology of Alaska 1:30 PM Break 1:45 PM General Session: Salon 1 – 3 A Closer Look: Models for AT Reuse within Independent Living Centers Moderator: Carolyn Phillips, Pass It On Center Speakers: Chris Brand, Friends of Disabled Adults and Children; Wanda Remmers, CIL Berkeley; Lindsey Bean Kampwerth, Paraquad; and Mystie Rail, Assistive Technology of Alaska Throughout the states and territories, Centers for Independent Living actively serve individuals with disabilities through AT Reuse. The panel examines various models, identifies successful strategies and explores lessons learned along the way. 3:15 PM Break 3:30 PM Concurrent Sessions – Sharing Innovative Strategies Concurrent sessions highlight strategies that AT Reuse programs have found successful within and in collaboration with CILs. Choose a session of interest to attend. a) How to Start and/or Improve a Reuse Program: Policies, Procedures and Regulatory Issues Conference C 2012 Centers for Independent Living and Assistive Technology Reuse National Conference 2 Moderator: Carolyn Phillips, Pass It On Center Presenters: Wanda Remmers, CIL Berkeley; Alma Burgess, CReATE, Utah; and Owen O'Neill, Clinics Can Help This session will share information on how to start a reuse program or for existing programs that just need strategies and solutions for improvement. Get on the right path for development and sustainability. b) Return on Investment, Budget Development, and Measuring Outcomes Salon 3 Moderator: Lindsey Bean Kampwerth, Paraquad Presenters: Joy Kniskern and Trish Redmon, Pass It On Center Measuring the effectiveness of AT reuse programs is important for making the business case for AT reuse to financial supporters. This session addresses methods for calculating the return on investment in AT reuse and using those calculations to leverage funding. c) Staffing of Reuse Programs Moderator: Martha Rust, Tools for Life Presenters: Cathy Valdez, Project MEND and Tiffany Johnston, Walton Options Panelists will review the use of paid and volunteer staff; how volunteers are recruited and managed; and training and certifications to assure that refurbishing services are consistent with manufacturer specifications. Salon 1 & 2 d) Creative Collaborations with Partners Conference D Moderator: Liz Persaud, Pass It On Center Presenters: Janet Jendron, South Carolina Assistive Technology Program; Kimberly Tissot, Disability Action Center; Dan Maljanian and Jesse Avila Jr., Convalescent Aid Society; Mystie Rail, Assistive Technology of Alaska; and Ann Shor, Massachusetts Rehabilitation Commission Panelists explain different models of partnerships and how those partnerships benefit the CILs, AT reuse programs, manufacturers, suppliers and persons with disabilities. 5:00 PM Adjourn Day Two - Thursday, December 13, 2012 8:00 AM Continental Breakfast and Networking Foyer 9:00 AM General Session: Salon 1 – 3 Raise Your IQ: Indicators of Quality and AT Reuse Moderator: Carolyn Phillips, Pass It On Center Presenters: Lindsey Bean Kampwerth, Paraquad and Trish Redmon, Pass It On Center The Indicators of Quality for AT Reuse (IQ-ATR) can be used to evaluate how well the program complies with promising practices and to identify strengths and weaknesses in the program. Learn how to use the Online Program Assessment Tool to generate a report with resources for program improvement. 9:45 AM Break 10:00 AM More Concurrent Sessions – Sharing Innovative Strategies - Choose one session to attend. a) Matching Persons to Equipment Moderator: Liz Persaud, Pass It On Center Conference D 2012 Centers for Independent Living and Assistive Technology Reuse National Conference 3 Presenters: Lindsey Bean Kampwerth, Paraquad; Alicia Contreras, Independent Living Resource Center; and Sharon Alderman, Vermont Family Network Matching persons to equipment requires specific expertise. The presenters will examine what is needed and recommend policies and procedures. The principles for matching can be beneficial to programs of all sizes, and for exchange programs as well as refurbishing operations. b) Promising Practices: Tracking Inventory and Data Conference C Moderator: Trish Redmon, Pass It On Center Presenters: Helen Baker, Alabama STAR Program; Cathy Valdez, Project MEND; Paul Pelland, Refurbished Equipment Marketplace; and Amber Fulcher, Vermont Assistive Technology Program Successful reuse programs use databases for inventory tracking and customer service. The panel reviews some of the options for affordable database software. c) Mobile Devices and Computer Refurbishing Salon 1 & 2 Moderator: Martha Rust, Georgia Tools for Life Presenters: Lamar Polly, Georgia's Tools for Life Network and Steve Powell, Signal Centers AT Center in Tennessee Computer refurbishing: What works and why? A look at how programs have increased efficiencies through partnerships and collaboration. d) Alternative Financing and AT Reuse Salon 3 Moderator: Carolyn Phillips, Pass It On Center Presenters: Jackie Wilks, The Center for Financial Independence and Innovation; Patti Kraemer, IndependenceFirst ILC, Wisconsin; Sam Murphy, Washington Assistive Technology Act Program; and Susan Tachau, Pennsylvania Assistive Technology Foundation Alternative financing programs can support acquisition of reused assistive technology and durable medical equipment. 11:00 AM Break 11:15 AM General Session: Salon 1 – 3 Nursing Home Transition and AT Reuse: Sharing Experiences Moderator: Carolyn Phillips and Liz Persaud, Pass It On Center Presenters: Cyndy Milstead Anzek, Walton Options, and Andreena Patton and Edwin McWilliams, Disability Connections Understand the real potential of the conference by hearing about actual experiences of individuals with disabilities who have transitioned out of nursing homes, and the role of AT and AT reuse. 12:00 PM General Session: Salon 1 – 3 Independent Living and AT Reuse: A Look at the Future – Pat Puckett, Executive Director, Statewide Independent Living Council of Georgia Musical Performance – Billy Altom, Association of Programs for Rural Independent Living 12:30 PM Break 12:45 PM Lunch with Keynote: Considering Whole Community Inclusion during Emergencies - Marcie Roth, Director of Office of Disability Integration and Coordination, FEMA 2:00 PM Break 2012 Centers for Independent Living and Assistive Technology Reuse National Conference 4 2:15 PM More Concurrent Sessions – Sharing Innovative Strategies - Choose one session to attend. a) Sanitization, Evaluation and End-of-Life Practices Salon 1 & 2 Moderator: Trish Redmon, Pass It On Center Presenters: Chris Brand, Friends of Disabled Adults and Children; Cathy Valdez, Project MEND; and Lindsey Bean Kampwerth, Paraquad Explore the steps required for sanitizing equipment to make it safe for reuse how to evaluate devices for repair, reuse or disposal. b) Marketing Your Reuse Program Salon 3 Moderator: Liz Persaud, Pass It On Center Speakers: Lea Rosenauer, Project MEND; Janet Jendron, South Carolina Assistive Technology Program; Helen Baker, Alabama's STAR Program; and Angela Lundy, Interfaith Specialty Services Panelists share successful marketing campaigns and strategies to increase awareness in the community, donations of equipment for reuse, and financial support for the program. c) CILs, AT Reuse and Emergencies – Coordinating Resources for Conference D Emergency Response Moderator: Amy Goldman, Pennsylvania Initiative on Assistive Technology Presenters: Jamie Arasz Prioli, Pennsylvania Initiative on Assistive Technology; Jamie Landry Karam, Louisiana Assistive Technology Access Network; Laura George, Educate and Advocate; and Molly Gosline, Florida Independent Living Council AT reuse can play a key role in emergency response. Presenters will address how individuals can work with local emergency management agencies, a statewide CIL initiative to increase the availability of AT for emergencies, and the use of formal agreements to facilitate the sharing of AT resources. The group will identify components of a "model" Memorandum of Understand specifically for assistive technology resources and services. 3:15 PM Break 3:30 PM General Session: Sustainability Planning Salon 1 – 3 Moderator: Carolyn Phillips, Pass It On Center Presenters: Chris Brand, Friends of Disabled Adults and Children; Lea Rosenauer, Project MEND; Sheri Anderson, Tennessee Technology Access Program; and Lindsey Bean Kampwerth, Paraquad Panelists will discuss strategies for sustaining reuse programs. Topics include fundraising, fees for reuse services, partnering with other organizations and individuals, and development of boards or advisory groups. 4:15 PM Wrap Up: Next steps and Conference Evaluation 4:30 PM Salon 1 – 3 Adjourn This conference is sponsored by the Pass It On Center, the National Technical Assistance Center for AT Reuse, a program of The Georgia Institute of Technology/AMAC. Pass It On Center is funded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and administered by Tools for Life, Georgia’s AT Act Program. Pass It On Center AMAC | Georgia Institute of Technology 512 Means St., Suite 250, Atlanta, Georgia 30318 Call: (800) 497-8665 | Contact: Liz@passitoncenter.org | Visit: www.passitoncenter.org 2012 Centers for Independent Living and Assistive Technology Reuse National Conference 5