Diversity
Race

a group of persons related by
common descent or heredity.
Stereotype


A generalization, usually
exaggerated or oversimplified
and often offensive, that is used
to describe or distinguish a
group.
Learned response
Prejudice


Unreasonable feelings,
opinions, or attitudes, especially.
of a hostile nature, regarding a
racial, religious, or national
group.
Learned response
A Class Divided

Inferior students

Became
 Frustrated
 Uncomfortable
 Felt rejected
 Dehumanized
A Class Divided

Inferior students

Trouble with:
 Remembering
 Following
 Fighting
 Arguing
directions
A Class Divided

Inferior students

Felt more depressed

Acted more negatively
A Class Divided

Superior students
Eager to learn
 Did better on tasks
 Accused others of being inferior
 Hurt others on purpose
 Called names
 Felt good about themselves
 Discriminated against others more

A Class Divided

Questions to answer

Compare today’s society attitudes
and behaviors to the videos
attitudes and behaviors

How would you be different today
if this was done to you in 3rd
grade.
A Class Divided

Questions to answer

List some of the different ways
students reacted to the unfairness
of the teacher

List some ways these students
tried to cope with the situation
A Class Divided

Question to answer

Why didn’t members of the
designated minority groups defend
each other when they were being
verbally abused?

What would you have done in this
situation?
Diversity in Workforce

Percentage of white workers
have decreased from 1960-2000

About 2/3 of new employees in
the workforce will be women
Diversity in Workforce

Hispanic women are the fastest
growing group in the workforce

White men are the slowest
growing group in the workforce
Diversity in Workforce

Lower Skilled, lower pay
positions
African American
 Hispanics
 Asians

Entrants to Workforce
1995
2005
2020
Whites
76%
73%
68%
Women
46%
48%
50%
Hispanic
9%
11%
14%
African
11%
11%
11%
Asian
4%
5%
6%
Minority List









Hispanics
Asians
African-Americans
Native Americans
Alaskan Natives
Workers under 18
Handicapped workers
Persons over 40
Women
Age in Workforce

Baby Boomers 1945-1950

Average worker is getting older
and closer to retirement

In 2000, 13% of workers were
55 & older
Age in Workforce

By 2050 an estimated 19% of
workers will be 55 & older

Shortage of young workers
because there are not as many
Age in Workforce

Why employers want to replace
older workers
More expensive
 Need retraining
 Health insurance is higher
 Production slows down
 Salaries are higher

Age in Workforce
Age
20-24
19701980
50%
19902000
-5%
19962006
14%
25-34
72%
-14%
-9%
35-44
24%
18%
-3%
45-54
0%
51%
25%
55-64
5%
22%
54%
Over 65
-6%
14%
9%
Age in Workforce

Why Baby Boomers want to
work
Financial reasons
 Like to work
 Enjoy being productive and useful
 Motivated to exceed expectations
on the job

Change in Jobs

Fastest growing job is
technology especially in the
area of computers

Agriculture job are decreasing
Change in Jobs

Scientific & Technical information is
increasing at a rate of 13% per year

Technology changes are doubling
each year
 Ipods
 Computers programs
 Gaming
 etc
N.A.F.T.A

North American Free Trade
Association
Began Jan 1, 1994
 Agriculture trade between U.S.,
Canada and Mexico
 Elimination of Tariffs on goods

N.A.F.T.A

U.S. agriculture exports have
climbed 65%

Limits safety & inspection of
meats sold in U.S.
N.A.F.T.A

New rules raised medicine
prices

Jobs have been lost

Constraints on gov’t to zone
against toxic industries
Where Discrimination is
Prohibited

Recruitment
 Some companies may not
recruit in areas with minorities

Selection
 Job criteria must be jobrelated
Where Discrimination is
Prohibited

Compensation
 People who perform the same
job with equal experience
should get the same pay
Where Discrimination is
Prohibited

Upward mobility
 Selection of people to
promote/transfer/train should
be based on performance
Where Discrimination is
Prohibited

Evaluation
 Should be based on
performance appraisal
Discrimination Laws

EEO


Equal Employment Opportunity
Laws
AA

Affirmative Action Laws
Discrimination Laws

EEO
Equal Employment Opportunity
 Prohibits job discrimination on
basis of

Race
 Color
 Religion
 National Origin

EEOC

Equal Employment Opportunity
Commission

Enforces all the discrimination
laws

Says an organization cannot
discriminate against a minority
Discrimination Laws

Affirmative Action
AA
 Effort to recruit, hire and promote
women and members of minority
groups
 Employer’s responsibility to file an
affirmative action plan

Affirmative Action Rules

More than 50 employees have
to file a written affirmative action
plan
Affirmative Action Rules

Determine racial & sexual
composition of company
compared to available people in
the population of recruitment
area
Other Laws

Title VII of the Civil Rights Act of
1964

Prohibits employment
discrimination based on race,
color, religion, sex or national
origin
Other Laws

Age Discrimination in
Employment Act of 1967

Protects individuals who are 40
years of age or older
Other Laws

Americans with Disabilities Act
of 1990

Prohibits employment
discrimination against qualified
individuals with disabilities in the
private sector, and in state and
local governments
Other Laws

Civil Rights Act of 1991

Provides monetary damages in
cases of intentional employment
discrimination
Exceptions to Laws

Bonafide Occupational
Qualification
BFOQ
 Exception to discrimination laws
 Prerequisite that one must meet to
apply for a job

Communication

Exchanging Information

Communication is exchanged in
a specific way
Sender
Message
Channel
Feedback
Receiver
Elements of Communication

Sender


Message


Speaker or writer of a message
Information, idea, or attitude the
sender wants to send
Receiver

The one who “gets” the message
Elements of Communication

Channel

Code


Language people agree to speak
Text
Shape or form of the message
 Spoken, e-mail, body language, air
waves, radio waves, telephone, etc

Good Listening Skills

Prepare yourself to listen

Learn to shift from speaker to
listener

Listen actively


Listen @ 5x rate speaking
Avoid emotional responses
Listening Stages

Stage 1
 Sensing
sounds
 Barriers:
 Other
competing sounds
 Difficulty in hearing
Listening Stages

Stage 2
 Interpreting
 Barriers:
 Half-hearted
attention
 Being distracted by another
conversation or activity
Listening Stages

Stage 3
 Evaluating
 Barriers:
 Not
trying to understand the
other person
 Thinking of your next response
instead of what’s being said
 Jumping to conclusions
Listening Stages

Stage 4
 Responding
 Barriers:
 Being
too quick or too fearful to
respond
3 Main Ideas of
Communication

Speaking and listening happen
at the same time
3 Main Ideas of
Communication

Speakers/listeners must be
aware of both verbal and
nonverbal messages
3 Main Ideas of
Communication

Effective communication occurs
when speakers and listeners
share common meanings.
Gender & Communication

Women

Search for meaning behind words

Use more direct eye-contact

Take initiative to start and maintain
conversations
Gender & Communication

Women

Ask more questions

Ask for assistance more attentive
when listening
Gender & Communication

Men

In a group together, talk more than
women

Use more confrontational body
language
Gender & Communication

Men

Dominate public discussions

Interrupt women more frequently