University of Tennessee CBO Meeting Knoxville, TN October 30-31, 2013 Conference Room – 8th Floor of Andy Holt Tower October 30, 2013 Audit and Consulting Update – Sandy Jansen The audit plan for year ending December 31, 2013 was distributed. All audits in progress on January 1 are complete except for an internal control audit in the College of Arts and Sciences which has been put on hold. Update Risk Profile – Judy Burns/Sherry Davis HR Delete “Failure to properly classify non-resident aliens” (risk to remain in Payroll) Change “Failure to provide adequate compensation benchmarking (salary compression)” from MH to ML Add E-Verify to “Failure to comply with external hiring regulations (I-9, etc.) Add “Undetected background risk (2,3) HM (controls in place to mitigate this risk include background checks, code of conduct policy, financial internal controls, various unit procedures and policies for specific programs, and internal audit reviews) Add “Inaccurate assignment of benefits” and change from ML to MH (risk moved from Payroll) Asset Management Change “Theft of computers or other electronic devices” from MM to MH Purchasing/AP Change title to “Procurement Process” Add “Unauthorized individual signing of agreements” (6,14) MH (controls in place to mitigate risk include contracting policy, payment over $5,000 cannot be processed without a contract in system and training/awareness) Complete College Tennessee Act (CCTA) Change “Data THEC uses in formula cannot be reconciled” from MH to MM Payroll Add student, temp, etc. to “Failure to classify employees correctly (as exempt or non-exempt, FLSA guidelines) Delete “Inaccurate assignment of benefits” (move risk to HR) Change “Failure to properly classify non-resident aliens” from MH to MM Changes which were made to the risk profile will be distributed for CBO review. The updated material will be submitted to F&A as part of the University’s acknowledgement for compliance with the Tennessee Financial Integrity Act. 1|Page Best Practice Showcase – All Nancy demonstrated the new contract review and approval process being used at Martin. She explained that it is a totally paperless process. Perfect Forms and ECHOSIGN are being used to automate the process and provide for electronic signature. Nancy corrected the statement concerning revisions. The document may be rejected at the CBO level and requested changes identified. The document is returned to purchasing for the necessary changes and the originating department is notified of the revisions via email. The corrected document is sent to the CBO for approval. Purchasing Update – Mark Paganelli/Samantha Johnson Statewide Contracts include: 1. New Touchnet Process for existing contracts (UT and TBR) 2. Furniture Contracts Contract Furniture Alliance – UT Competitive System-wide Bid NOI – State Contract Competitively bid anytime warranted 3. Computer Hardware RFP Process Award to Dell including their full catalog Award all HP and Lenovo products to PCS (including their full catalog) Lab Furnishings INCO Terms – International shipping terms – FOB Destination does not cover destination charges. Shipping terms should be looked at closely. Janitorial/Sanitation – Data analysis, gearing up for statewide bid Bid-Limit Changes The state increased its bid limits effective July 1, 2013 for both the formal bid limit (raising the limit from $25,000 to $50,000); and the dollar threshold requiring a bid (raising the limit from $5,000 to $10,000). TBR followed suit on October 1, 2013. There are advantages and disadvantages to raising each threshold. Purchasing’s Proposal is as follows: 1. Increase bid limit from $5,000 to $10,000, but require a requisition to facilitate data collection on purchases within the range. Will not require a bid, a PO will be issued and may be utilized by the department. Eliminates bids for $5,000 - $10,000 Facilitates data collection Quick turnaround on POs which are being issued in many cases even under $5,000 Allows Purchasing to consult with departments on off-contract spend (if necessary) and direct them to an existing contract 2. Increase P-Card limit for non-asset transactions Facilitates level three pcard data collection on items purchased Allows department autonomy 2|Page Pcard audit system already in place to mitigate risk 3. Increase formal bid limit from $25,000 to $50,000 Change will be only in purchasing departments Reduces number of bids from 15 to 3 quotes Facilitates administration of contractor’s license requirement at $25,000 Would not apply to construction contracts, RFIs, FRPs, or any other sealed bid process 4. No changes to current contract policy Everyone was in agreement to raise the threshold to $10,000; however, this cannot be done in IRIS until mid-December (due to updates). It was noted that 20-30 percent of purchase orders are between $5,000 –$ 10,000. E-Procurement Update- Mark Paganelli A meeting will be held next week with the vendor. We should have a configured contract module that will be used primarily for purchasing agreement reminders. Data on more than 200 purchasing agreements will be loaded into the new e-Procurement system. Purchasing offices are currently mapping out the bidding process and will then work on the future state of the bidding process. A new “subject matter” expert has been hired to work on this system. Term Employee Update – Mark Paganelli The University is proposing to address issues related to employees classified as “term” as follows: 1. Eliminate the classification of term employees. Employee classifications would be regular (full or part-time), temporary, student, and friends or affiliates of the University. 2. Revise the retirement policy to make it clear that temporary employees are not eligible to participate in retirement. 3. Revise the annual leave policy so that the eligibility requirements for annual leave require an employee to be working at 75 percent effort before annual leave accrues. General Counsel is drafting the required policy revisions. Health Insurance Update – Mark Paganelli The enrollment period ends on Thursday. Everything seems to be going okay. Partnership promise participants will be required to get a physical by July 15. Flexible spending numbers are down about half from last year. Since approximately $290,000 of FICA was saved from individuals participating in the program, this number would be down $145 in FY 2014. The signup date has been extended to November 10. Ag State Contract Travel Issue – Mark Paganelli State contracts require that individuals be reimbursed for 75 percent of meal per diem charges on day of departure and return (regardless of time) when overnight travel is involved. The group was in favor of changing UT’s meal per diem policy to match this requirement. Based on FY 2013 travel expenses, this will save the University approximately $25,000. The new rate will take effect after the first of the year. 3|Page Payment Terms - Mark Paganelli In an effort to eliminate paying vendors by check, the Treasurer’s Office has changed the payment terms. (CBOs have the ability in IRIS to change these terms.) The quickest payment method is now through ePayables (net). ACH payments are payable in 30 days and checks to vendors are paid in 40 days. Fiscal Review – Mark Paganelli Fiscal review is requesting that previously bid agreements with extensions be presented before the review committee. Apparently TBR is asking for an exemption; however, this has caused Fiscal Review to ask why UT has not been presenting these agreements. We need to get with TBR and request an exemption. If this is not granted, it will be a very painful process, as we have hundreds of such agreements. System Contract Items – Blake Reagan Accomplishments: Improved credit application process with template letter Developed new hotel contracts training class Coordinated and created most of the material for the training website “Creating a Vendor” Reached 101 master agreements (includes 74 library master agreements which represents a 50 percent reduction in library contract volume on average and a 59 percent decrease from FY 2013) Reorganized master agreement website Current Initiatives: Monthly training sessions over conference call In-person training classes for departments - IRIS - Contract Fiscal Policy - Hotel Training Class Future Initiatives: In-person contract officers’ meeting annually Explore master agreements with study abroad and software vendors Create more video training Create more in-person training for departments - Contracts Fiscal Policy Part 2 - Confidentiality Grow the contract officer’s group Basic Financial Data Amount FY 2013 Total Payable Amount Total Receivable Amount Zero Dollar Total FY 2012 4|Page $ $ 317,414,005.01 133,037,787.17 $ 450,451,792.18 # of Contracts 2,972 1,157 1,659 5,788 Total Payable Amount Total Receivable Amount Zero Dollar Total $ $ 367,717,947.98 79,460,734.78 $ 447,178,682.46 Amount FY 2011 Total Payable Amount Total Receivable Amount Zero Dollar Total FY 2010 Total Payable Amount Total Receivable Amount Zero Dollar Total $ $ 306,063,061.78 156,030,555.47 $ 462,093,617.25 $ $ 715,027,323.88 604,586,163.04 $1,319,613,486.92 2,968 1,072 1,148 5,188 # of Contracts 2,850 1,030 1,213 5,093 2,835 918 1,097 4,850 Indemnity Agreement – Matthew Scoggins General Council has drafted a License for the Use of University Property for Program Involving Minors in connection with the System’s AP policy that goes into effect on January 1st. General Council would like to know if this should be a stand-alone agreement or be incorporated into contract agreements. Several members of the group felt that although it was complex, it is definitely needed. The document will be reviewed again to ensure that only necessary information is included. Demo of New IRIS Report – Facilities Planning - Tim McKeehan A new capital project summary report is available in IRIS which combines two reports into one. The report can be emailed as a searchable pdf. IRIS transaction - ZFM_CAP_PROJ_SUM (Capital Project Summary) Menu Path - IRIS Reporting > Capital Project Reporting. By entering JXX*, you will be able to see all released projects in a specific unit. To look at an old account, the specific account number must be entered. The report will include general information, the project’s current status, and the sources and uses of funds. Capital Projects Update – Robbi Stivers The capital outlay budget process has been completed and requests have been submitted to THEC. UTK’s Science Building is the number one project on the list. It will be time to prepare for 2015-2016 in about two months. UT would like to have the capital outlay threshold increased to $1M. Archibus Update – Les Mathews and Robbi Stivers The space module is now up and running on all campuses (25 licenses). We are migrating from using IRIS to Archibus to do the space survey for THEC. The software is easy to use. The Real Property Division is beginning to set up a “sandbox” which will allow them to see all of the data and allow them to run reports. It is hopeful that we will be able to download the state’s 5|Page data into Archibus. The Knoxville campus has contracted with Archibus for certain modules which will be loaded onto the same server which holds space management. In order to facilitate their needs, it will be necessary to upgrade our existing space system. Business Impact Analysis for ERP Systems – James Perry UTSA IT Services (ITS) has been charged with responsibility for disaster recovery of statewide ERP systems (not including Banner). ITS is developing surveys that will be distributed to key individuals to obtain relevant data that will aid in ensuring that the current disaster recovery program appropriately meets the university’s needs. For Finance and Human Resources, the survey will include: · Individual’s Name and Campus · In regards to the core IRIS system, does the 72 hour threshold meet your business requirements (requires a yes/no answer) · Eight additional IRIS related system processes are broken down by timeline requirement · LDAP/AD Directory, Outlook E-Mail System and SharePoint are also included. It was the general consensus for the CBOs to complete this survey by conference call. ITS will work with the Research Administration and Alumni & Development communities of practice to develop appropriate surveys for those areas and will distribute them as determined by the COP. October 31, 2013 CAB Update – Richard Brown CAB met consistent with the Board meeting. They recommended to the President that all campuses move the base pay for regular employees to $9/hour on January 1 and $9.50/hour on July 1. Regarding the SIBSON salary gap, since 2011, all campuses/institutes have spent $30M to close the gap. The actual number is $150M (with benefits). CAB recommended to the President that he request $14M for UT to move toward the 80 percent market benchmark. Including TBR, this would include a $20-$25M investment in salaries to close the gap. Employee of choice subcommittees are doing well. NOTE: UTK will raise the minimum amount to $9.50/hour in June so that employees will receive potential salary increases on the new amount. Changes should be entered in IRIS each campus/institute. IRIS Update – Les Mathews All Teams Annual Support Packs Finance Fee waiver processing e-Procurement implementation 6|Page Re-write effort certification web entry process HR/Payroll W-2/1099/1042s/1098 Tax Reporting Re-host retirement processing from AS400 to IRIS Implement Taleo for Faculty Recruiting Position change/Transfer e-Form Data Warehouse Complete implementation of Business Objects Develop Crystal reports as replacement for queries Import ANDI data – develop reports Customer Support/Security Develop new classes and revise documentation Integrate e-Learning for enrollment, delivery and tracking Develop security for BW HR queries Archibus Upgrade to current version of space management Implement Real Property & Lease Management Assist Knox and Memphis campuses in local implementations Nancy stated that she was interested in the integration of PerfectForms with IRIS. Les stated that they are currently working on a simple form at this time. There will be two scenarios; 1) information is originated through PerfectForms and then routed through IRIS; or 2) a form will be completed in PerfectForms, route through IRIS, and then convert back to PerfectForms for completion. Integration (at the end of the process) will be pulled into IRIS and will not have to be re-keyed. Martin went to PerfectForms on a pilot basis; this year UTK adopted the software. Hopefully, next July it will be rolled out to all campuses. Tony mentioned that contract management would be beneficial to Memphis. Sally Townsend has been contacting other universities regarding how they handle travel advances. A fundamental problem is that when an individual receives an advance and wants to receive money before the trip, the cost is netted out. Therefore, an individual cannot get an advance and claim a reimbursement before the trip. Gail suggested working on things that would benefit the most people (employee self-service, travel, and Crystal reporting from Data Warehouse. Chris questioned why IT wants to invest dollars in Tableau instead of using the products we already have (Crystal, IRIS). Spending Analysis – Rip Mecherle Spending policy considerations 7|Page Strike a balance Invest for perpetuity/preserve purchasing power (save now) vs. Maximize current distributions (spend now) Align short and long-term objectives Spending policy and asset allocation should be in “sync” Short-term: optimum distribution level w/minimum variance Long-term: grow at or above inflation + spending (5.5%) within appropriate risk parameters. Smoothing formulas improve consistency of distributions without sacrificing long-term growth of capital. Typical Spending Methods Moving Average: Traditional moving average based on percentage of a set number of years’ market values; 3-year to 7-year is typical. Moving Average w/Cap and Floor: Same traditional moving average above, but spending is contained within a range +/- a certain percentage of previous year’s spending. Geometric: Weight given to inflation adjusted spending and target spending of market value. (X%)*((1+inflation or a set %)*(last year’s spending)) + (1-x%)*((target spending)*(moving average market value)) Constant Growth: Increase spending a set percentage each year, but constrained to a ‘tunnel’ between a certain percentage of a moving average market value (e.g., 4-6%) No correct answer, just a “best-fit” solution that considers an institution’s: Risk Parameters, such as max drawdown or volatility (driven by asset allocation) Level of institutional support (percent of operating budget funded) 8|Page This spending plan will be presented to the President and Chancellors. If approved by the Investment Committee in December, it will be presented to the Board in February. If approved by the Board, the spending plan would take effect in FY 2016. Fiscal Policy Update – Ron Maples Policies issued since last CBO meeting: Revised - Employee Services Between the University, Board of Regents Institutions, and State Agencies New - Fringe Benefits Provided to Employees New - Taxability of Graduate Tuition Waiver for Employees Revised - Effort Certification Revised - Disposition of Gift Personal Property Revised - Records Management Revised - Entertainment Revised - Employee Gift Acceptance Revised - Retirement Receptions Policies in the pipeline for CBOs: Personal Purchases (Bookstore – Oct 21); (Purchasing – Oct 21) Procurement Card – Oct 21 Student Payments – Independent Contractor’s – Waiting on forms. This policy will be reissued with the form before it is finalized. Accounts Payable – Waiting on forms. Accounts Payable Vendors – Waiting on forms. Student Fee Approval – Waiting on Ron Credit Card Processing – waiting on revision Travel – Oct 31 The Fiscal policy website has been revamped. The basic categories are: Board of Trustees; Fiscal; HR; Information Technology; and Safety. Sandy mentioned that a review committee is looking at best practices to see how our processes line up with practices across the US on managing policies. One discovery is that we need a revision schedule (how often are policies reviewed). Sandy stated that she hopes to have a report before end of the year. 9|Page State Audit Update – Ron Maples The auditors are lined up on the opinion part of their audit. They have been given all financial statements except for research. The State F&A Office has been prompting us to finish quicker. As far as audit findings, there are two financial aid findings Martin and Knoxville); one potential financial aid finding (Memphis); and an IT audit (Banner on the Knoxville campus). The good news is that although there were some findings, they were only in the honorable mention category. It is not known where we are with the sunset auditors. SACS Review Update – Ron Maples Financial statements were prepared for Martin’s accreditation. No word is expected on this review until December. SACS is considering Memphis as a new (initial) accreditation and will not accredit them without an opinion audit. It was our belief that the state would not give us an opinion audit on a piece of our business; however, the state has decided this is possible and will issue an opinion letter by April. The statements submitted for Martin were also submitted for Memphis, but was not acceptable for this engagement. Knoxville will be accredited for entities 01, 02 and 18 (Knoxville, Tullahoma and CVM). Adjustments have had to be made in the Controller’s Office regarding these entries. A report has been created so that when these entries are made, accurate numbers can be obtained. As part of the financial statement preparation for the Statement of Net Position and the Statement of Revenues, a breakdown for each accredited unit could be included as a supplemental schedule in the back of the Report of the Treasurer. Doing this should meet the SACS requirement and protect us going forward. Otherwise, every time we are accredited, the auditors will have to do a 3-year audit on a piece of the business. Formula Review Committee Update – Peccolo/Cimino/Brown There is no new information since our last conference call. THEC is committed to forming a review committee next year to consider metric weightings, prior learning assessments and reverse articulations. UT Foundation Funding Model – Peccolo/Loewen When the original UT Foundation model was proposed, each campus/institute was to pay a fixed amount (“direct support”) equal to their budget for the fiscal year ending prior to transition. The System’s portion of the development/alumni cost was to be offset by other sources of income (e.g. administrative fees from endowments, affinity card). Any additional funding was to come from the fund raising efforts of the foundation. Over time, we have drifted from this funding arrangement particularly due to the economic recession and new leadership at the foundation. Dr. DiPietro has decided that the funding model should be studied again. Campus Chancellors want foundation directors to have dual reporting lines where the directors report to their chancellor and the Foundation President which is inconsistent with the “leased employee” arrangement in the current agreement. Keith Carver is heading up a study to see how this arrangement should be changed. Pending no changes, we still have a problem since the Affinity Card funding has gone away. This charge will shift to campuses and institutes this year. 10 | P a g e Foundation expenses in FY 2013 are 30 percent higher than FY 2011. FY 2015 State Appropriations – Peccolo/Loewen F&A has asked state agencies to prepare scenarios for a 5 percent budget cut for FY 2015; however, we have not received any direction from THEC. THEC is recommending a 3 ½ percent increase to non-formula units (outside of salary increases). Legislators still do not understand that when funding salary increases for formula units, only 55 percent of the requisite funding is appropriated with the balance to come from student fee increases. THEC is proposing a $40-45M improvement package to governor. They are also recommending capital improvements at levels similar to past years. THEC would like to recommend to the Governor that tuition increases stay between 2-4 percent. Revenues for September 2013 are 1.2 percent below last year and 6.4 percent below budget. Monthly collections exceeded budget and previous year in 8 out of the last 12 months. System Charge – Ron Loewen This handout includes costs for the final phase-in for the FY 2010 cost study and a possible 3 percent salary increase (for planning purposes only). IT allocations are not included. IT Contract Cost Allocation – Ron Loewen The IT allocations on the centralized contracts allow the University to pool their purchasing power on the contracts. There are no increases for FY 2015; however, there are adjustments. 11 | P a g e Projected Banner allocations are also fairly similar to current year. President’s Residence – Butch Peccolo The President’s residence has been sold; however, we are waiting to settle. The residence has furnishings (UTC has gotten some to include in the Chancellor’s home). Before we burden surplus property, let Butch know if there are items that can be used. Ron Maples will distribute a list. 12 | P a g e 2014 MEETING DATES January 22-23, 2014 May 21-22, 2014 September 24-25, 2014 13 | P a g e Knoxville Knoxville Knoxville