Interview T.I.P.S. Training to Improve Presentation Skills 3/22/2016 1 Objectives of Program • The goal is to teach you how to present yourself better before, during and after interviews, so you can get the job you want. • We’ll be discussing applications, resumes and interviews throughout this module. 2 3/22/2016 Job Applications 3/22/2016 3 Application Guidelines • Ask for a job description • Make a copy • Pay attention to directions • Type if possible • Use black or blue ink • • • • • • Don’t exaggerate Fill in all blanks Print Proofread carefully Sign Attach resume 4 3/22/2016 Legal or Illegal Questions Legal: • Personal Information • Desired Position • Past Experience • Educational Background • Special Skills Illegal: •Social Security Number •DOB, Age, Race, Marital Status… •Disabilities •Convictions •Credit Rating 5 3/22/2016 Personal Information • Name (not nickname) • Address (use permanent one) • Phone Numbers (home & cell, not work) • E-Mail Address (make sure it’s appropriate) 6 3/22/2016 Position Desired • Title • Status (part-time, full-time, etc.) • Date you can start 7 3/22/2016 Education and Training • Academic • Career and Technical or Vocational School • Military • Schools attended • Dates attended • Degrees/Certificates 8 3/22/2016 Job Related Skills, etc. • • • • • Types of equipment Computer skills Special training Certifications Licenses (CDL, etc.) 9 3/22/2016 Employment History • • • • • • Begin with most recent job Employer’s name, address, phone Supervisor’s name Job title Salary Reason for leaving 10 3/22/2016 References • People who can speak positively about you, never list relatives • Have their permission before listing • Have current contact information • Have several to choose from 11 3/22/2016 Application Checklist • • • • • Appearance Writing Style Personal information Position desired Education and Training • Special job-related skills • • • • Employment history References Signature Date 12 3/22/2016 Sample Application • Complete the sample application in your student handbook Use checklist Proofread 13 3/22/2016 Application Summary • Gathering and recording accurate information for completing a job application is important. • Be honest, prepared, and thorough. • The application makes a first impression, make it a good one. 14 3/22/2016 Resumes 3/22/2016 15 Brainstorming Activity • What would you look for in a resume if you were an employer? 16 3/22/2016 Types of Resumes • Chronological-Job history, job titles and employers are emphasized. • Functional- Skills and accomplishments are highlighted. • Combination- Presents patterns of accomplishments and skills in categorical sections. 17 3/22/2016 Which One to Use? • Chronological good to use when… Recent employers are impressive Job history shows progress Staying in same career field • Bad to use when... Changed employers frequently Have gaps in work history Changing career field • Functional good to use when… Focus is on skills, not work experience There is a variety of unrelated experience Re-entering the work force • Bad to use when… Emphasizing promotions and growth 18 3/22/2016 Which One to Use? • Combination good to use when… Desire to change to a job in a related career field Desire to promote the most marketable skills Desire to acknowledge skills that are complimentary but not necessarily required (i.e. leadership coursework through military, etc.) • Bad to use when… Trying to circumvent specific job requirements as outlined on job advertisements (i.e. requirement for unbroken work history, etc.) 19 3/22/2016 Contact Information • Name Use bold type • Address • Phone Number • Email Address Keep it professional 20 3/22/2016 Objective • Include in this section Type of position wanted Level of responsibility desired • Should be specific and employer centered • Should include how you can “add value” in the company 21 3/22/2016 Education • What should be included in this section? Degrees and GPA Name of institutions attended Dates attended/graduated Special workshops/seminars attended 22 3/22/2016 Work Experience • What should be emphasized in this section? Responsibilities Achievements Name of organization Title Dates 23 3/22/2016 Additional Information • What things could be listed here? Interests Computer skills Recent civic activities Hobbies Awards/Honors (most global listed first) 24 3/22/2016 Writing Tips • What do you think are the most important writing rules for writing resumes? Spelling Grammar Punctuation 25 3/22/2016 Cover Letters • Cover letters introduce your resume and should always be used. • Three main topics: Why you are interested in the company Why the employer should be interested in you The possibility of meeting to discuss 26 3/22/2016 Resume Summary • Do not be bashful or embarrassed about selling yourself. • Prepare specific resumes, each focused on a specific job or field. • Remember that employers use resumes to screen applicants, make yours the best! • Cover letters are essential components that grab the attention of the resume rater. 27 3/22/2016 Interviews 3/22/2016 28 Brainstorming Activity • “The best or worst thing about an interview is…” 29 3/22/2016 Steps in an Interview • Preparation • Presentation • Follow-up 30 3/22/2016 Prepare: Before the Interview • • • • • Learn about the company/position Review your resume Double-check time and location Prepare what you want to say Rehearse with mock interviews 31 3/22/2016 Interviewers look for... • • • • • • • General personality Personal appearance Work experience Verbal communication skills Work skills Goals/Motivation Knowledge of company/industry 32 3/22/2016 Appearance • Clothes Clean, conservative Pressed • Hair Clean Conservative style • Nails Clean and trimmed Clear polish • Jewelry Not flashy Conservative • Cologne/Perfume None • Make-up Light, natural 33 3/22/2016 Positive Body Language • Openness Open hands/arms Relaxed posture (but not slumped) • Confidence “Steeple” hands Good eye contact • Cooperation Head tilted Sitting on chair edge 34 3/22/2016 Negative Body Language • Defensiveness Crossed arms/legs Pointing/Fists • Suspicion Sideways glance Rubbing nose • Nervousness Throat clearing Fidgeting Sweating palms • Frustration Short breaths Hand through hair • Insecurity Chewed pen Fingernail biting Hands in pockets No eye contact 35 3/22/2016 Why didn’t they hire me? • • • • • • • Lack of enthusiasm Sloppy appearance Know-it-all Lack of courtesy Limp handshake Late to interview Criticizing previous employer • Nervous • Inability to express ideas clearly • Money focused • No eye contact • Asks no questions about the job 36 3/22/2016 Points to Remember • Be natural • Be confident, not cocky • Don’t exaggerate your experience • Don’t interrupt • Be attentive • • • • Don’t lounge Don’t wisecrack Don’t dominate Make sure you understand questions 37 3/22/2016 Common Questions • Tell me about yourself • What is your greatest weakness? • What are your greatest strengths? • Why are you the best candidate? • Why do you want to work here? • How do you handle problems with • What does teamwork people? mean to you? 38 3/22/2016 Illegal Questions • Sex, race, religion or ethnic background • Age, unless there are legal restrictions about age related to the job • Marital status, children or other family members • A non-work related disability • An arrest record • Details of a military discharge 39 3/22/2016 Questions to Ask • Job focused “What do you see as the most interesting part of this position?” • Open-ended “What types of training are offered for this position?” 40 3/22/2016 Follow-up Letters • • • • • Thank the person for the interview Keep it short and friendly Use quality paper Good grammar No typos 41 3/22/2016 Interview Summary • Three parts of an interview Preparation Presentation Follow up 42 3/22/2016 Conclusion • First impressions are lasting ones. • Put your best foot forward in all areas: applications, resumes and interviews. • Practice makes perfect. • Attitude is altitude. 43 3/22/2016