• Name
• Title / How Long
• Branch of Service
• One Take Away
 Who we are and how we can help
o
o
o
o
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
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DEO
Veterans Employment Initiatives
CareerSource Florida – RWBs
Employ Florida VETS
Intake Process
Intensive Service Rate
Outreach by DVOPs, Job Fairs
Services to Non-Veterans
The mission of the DEO’s
Veterans' Employment Program is
to promote and maximize the
employment of Florida's Veterans,
especially Veterans with Significant
Barriers to Employment (SBEs),
using the complete menu of Career
Centers’ resources.
Shawn Forehand
State Veterans’ Program Coordinator
Jay RiveraAcosta, PHD
Assistant Veterans’ Program Coordinator
Fred Beckham
Regional Veterans’ Program Coordinator
(RWB’s 1 – 8)
André D. Anderson
Regional Veterans’ Program Coordinator
(RWB’s 11, 14, 15, 17, 19-22)
Shawn O’Malley
Regional Veterans’ Program Coordinator
(RWB’s 9, 10, 12, 13, 16, 18, 23, 24)
 Program is funded by US Department of Labor (USDOL),
Veterans Employment and Training Service (VETS)
 DEO administers the Jobs for Veterans State Grant (JVSG)
and ensures Veterans’ Priority of Services is delivered
through 24 Regional Workforce Boards’ career centers
 CareerSource Florida is a statewide network of career development professionals
who work directly for Florida employers to find, develop and keep qualified
talent.
 CareerSource Florida network of 24 Regional Workforce Boards (RWBs) have
flexibility, through their own business-led boards, to design local strategies and
programs to serve job seekers and employers in their communities.
 CareerSource appointed staff connect employers with qualified, skilled talent and
Floridians with employment and career development opportunities to achieve
economic prosperity.
 Statewide, local boards oversee nearly 100 career centers where job seekers and
employers go for recruiting, employment and training assistance and more.
Policy
Administration
and Operation
Local Delivery
System
CareerSource
Florida
Florida Department
of Economic
Opportunity
24 Regional
Workforce Boards
•Strategic Planning
•Research & Development
•Policy Direction
•Budget Approval
•Funding Allocations
•Chartering Regional Boards
•Local Workforce Board Plan
Approval
•Workforce System Performance
Guidance
•Program Development & Guidance
•Performance Management &
Oversight
•Federal Performance & Financial
Reporting
•Compliance & Financial Monitoring
•Technical Assistance & Support
•Workforce Staff Training &
Development
•Labor Market Statistics
•Reemployment Assistance
•Operation of Local One-Stop Career
Centers
•Workforce Service Delivery to Job
Seekers and Employers
•Local Workforce Plan Development
& Implementation
•Local Compliance & Financial
Oversight and Accountability
•Local Workforce Performance &
Financial Tracking and Reporting
WagnerPeyser
Other
programs
Veterans
Services
Military
Family
Employment
Advocacy
Program
Disability
Navigator
Office of One-Stop
and Program
Support
WOTC
Displaced
Homemaker
ReEmployment
Services
Workforce
Innovation
&
Opportunity
Act
Possible Source of
Funding for Training
Trade
Adjustment
Assistance
Food Stamp
Employment
and Training
Welfare
Transition
 Career centers are staffed with 170+ professional
Disabled Veteran Outreach Program (DVOP) Specialists
and Local Veteran Employment Representatives (LVER)
 DVOPs’ focus on providing Intensive Services to
veterans with Significant Barriers to Employment (SBEs)
 LVERs’ act as advocates on behalf of veterans to
employers
 The Veterans’ Administration Vocational Rehabilitation and Employment (VR&E) Program
is an employment and training program to assist disabled veterans who are being
retrained and rehabilitated for new careers by the U.S. Department of Veterans Affairs.
o DEO has six Intensive Service Coordinators located within various VA VR&E offices
throughout the state
 Incarcerated Veterans Transition Program (IVTP) staff provide assistance to
incarcerated veterans for transitioning back into the workforce and are placed in
locations that have the highest numbers of incarcerated veterans.
o There are three IVTP located throughout the state.
Seven full time and three half time - Military Family Employment Advocates (MFEAP) are
co-located within selected Career Centers and provide employment assistance services to
spouses and dependents of active-duty military personnel, Florida National Guard
members and military reservists.
Chris Garling, TIVP, RWB 03
Charles Myers, TIVP, RWB 06
Steven Showalter, TIVP, RWB 07
One MFEAP, RWB 01
Pensacola
One MFEAP, RWB 08
Jacksonville
Four MFEAPs, RWB 02
Ft Walton Beach
One MFEAP, RWB 04
Panama City
One MFEAP, RWB 13
Patrick AFB
One MFEAP, RWB 15
Tampa
One MFEAP, RWB 23
Miami
 Career and job counseling
 Labor Market Information (LMI)
 Tailoring skills and abilities to the job market
 Hot Jobs
 Help with internet/job searches
 Training and education to qualify for better jobs/careers
 Resume preparation and critique
 Interview preparation/mock interviews
 Developing jobs for Vets with barriers to employment
 Providing referral information on social services and family support
 Linking Vets with Department of Veterans Affairs medical and benefits information
Assessments & testing
 Networking
 Career fairs
 Easy and convenient job postings
 Local and national recruiting
 Access to a database listing thousands of work-ready professionals
 Employee training
 Specialized recruitment events
 On-site interviews
 Business seminars
 Financial Incentives
 Grants for new and expanding businesses

 The Employ Florida Vets portal is a function of the Employ Florida
Marketplace (EFM) web page and is tailored specifically to the
needs and interests of veterans
 Helps translate Military Specialty Codes into equivalent
civilian job titles
 Once registered in EFM, a veteran may be contacted by One-Stop
Career Center staff who are conducting job searches for veterans,
receive automatic notifications of job announcements matching
their skills and abilities, and/or be contacted directly by employers
Identifying Covered Persons
Priority of Service and WIA requires the broad definition of veteran
found in 38 U.S.C. 101(2)
The term “veteran” means a person who served at least one day in
the active military, naval, or air service, and who was discharged or
released under conditions other than dishonorable
_______________________________________________________
Differs from JVSG definition of “eligible veteran”
found in 38 U.S.C. Chapter 42 § 4211 (4)
Which includes specific criterion for: 180-days or more of service;
service connected disability; Reservists pursuant to Title 10; or
campaign badge recipients and applies to program eligibility for DVOP
services and Wagner-Peyser program reporting
Verification of Eligibility
It is neither necessary nor appropriate to require verification
of the status of a veteran or eligible spouse at the point of
entry, unless the individual who self-identifies:
a) is to immediately undergo eligibility determination and be
registered or enrolled in a program; AND
b) the applicable federal program rules require verification
of veteran or eligible spouse status at that time.
Recommended Intake
-- First Question (ALWAYS): “How may we help you today?”
________________________________________________________
-- Followed by: “Are you registered in Employ Florida Marketplace?”
(DVET prefers: “Have you served in the military vice Are you a
veteran?”
________________________________________________________
If it is a Veteran’s first visit to the CareerSource Center:
1. Have them complete the Veteran’s Initial Intake questionnaire
and return to the front desk
2. Direct them to First Available CareerSource Center Staff with the
completed Initial Intake form
Veteran’s Initial Intake
Veteran Intake Form
**Do you have a service connected disability? (Includes a pending VA disability claim)
Y/N
**Are you receiving care in a Military Treatment Facility (MTF) or Wounded Warrior Transition unit? Y / N
**Were you involuntarily separated through a Service reduction-in-force?
Y/N
**Are you recently-separated (36 months or less), who has been unemployed for 27 or more weeks,
at any point in the last 12 months?
Y/N
**Are you homeless or expect to become homeless in the next 14 days?
Y/N
**Are you an ex-offender?
Y / N **Are you currently incarcerated?
Y/N
**Do you have a H.S. diploma or GED?
Y / N **Do you receive public assistance?
Y/N
**Are you a Transitioning Service Member? Y / N **Are you a Veterans’ Family “Care Giver”? ?
(Requires a Hand-off or existing SBE)
Please place a check in the box next to the most appropriate below: (select only 1)
Annual Income
Income for last 6 months
$5745 or Less **
$11,490 or Less
Other or choose not to disclose information
Family Size
1

Please let us know if you are only interested the following: (Circle all that apply)
Computer/Resource Room
Resume Assistance
Self Service Activities
Labor Market Information Job Search
Interviewing Skills
Job Referral
Y/N
Priority Notification & Initial Assessment
Core Services for Veterans will be performed by
First Available CareerSource Center Staff
________________________________________________________
1. Notify of Veterans Priority of Service (POS) (Code 189) (Audit)
2.
Review Intake Questionnaire
3.
Complete Initial Assessment (Code 102)
4.
Refer to DVOP specialist IF Significant Barriers to Employment (SBE) are
identified, AND they want services by DVOP, DVOP not available, then
to qualified Staff capable of providing Intensive Services
5.
Document identified SBEs in Case Note prior to referral, Please list SBE
right up front in Case Note!
6.
DVOP will first complete an Objective Assessment (Code 203)
SBE Categories for DVOP Assistance
Special disabled or disabled veterans, are those:
Who are entitled to compensation (or who but for the receipt of
military retired pay would be entitled to compensation) under
laws administered by the Secretary of Veterans’ Affairs; or,
Were discharged or released from active duty because of a
service connected disability;
Homeless, (Section 103(a) of the Stewart B. McKinney Homeless
Assistance Act (42 U.S.C. 11302 (a));
CHANGE (VPL 03-14, Change 2, next slide)
SBE Categories for DVOP Assistance
Homeless: Change (VPL 03-14, Change 2) Definition of homeless
updated to include paragraph (b) of Section 103(b)) of the
McKinney-Vento Homeless Assistance Act:
Homeless any individual or family who is: fleeing, attempting to
flee, domestic violence, dating violence, sexual assault, stalking,
or other dangerous or life-threatening conditions in the individual’s
or family’s current housing situation, including where the health and
safety of children are jeopardized, & who have no other residence &
lack the resources or support networks to obtain other permanent
housing.
SBE Categories for DVOP Assistance (cont.)
Recently-separated service member, as defined in 38
U.S.C. 4211(6), who at any point in the previous 12
months has been unemployed for 27 or more
weeks;
Offender (WIOA 3(38)) who is currently incarcerated or
released from incarceration (in lifetime)
Lacking high school diploma or equivalent cert.; or
Low-income (WIOA at Sec. 3 (36));
SBE Categories for DVOP Assistance (cont.)
Any veteran ages 18 to 24 (as defined in VPL 04-14);
Transitioning Service Member(VPL-08-14);
Veterans Family Care Giver(as defined in VPL-08-14);
Receiving care in an Military Treatment Facility (MTF)
or Wounded Warrior Transition unit (VPL-08-14).
Vet/EP Job Seeker Flow Chart
‘First Time’ Vet/EP identified at
CareerSource center
Vet/EP fills out Intake Form
DVOP Specialist
WP/WIA Staff
Vet/EP is referred to first
available WP/WIA staff
DVOP’s Goal is to
eliminate SBE and
help Veteran
become Job Ready.
Conducts plan and
utilizes case notes
to meet spirit of
new guidance.
WP/WIA staff inform
Vet/EP about POS (code
189), review Intake Form
and conduct Initial
Assessment (code 102)
Eligible
Vet/Person?
Yes/No
Wants DVOP
Service
Document
SBE in EFM
SBE?
Yes/No
VETERAN OBTAINS
JOB!
WP/WIA Staff’s Goal
is to provide core
services and help
Veteran become Job
Ready.
What is going on with the Mystery Shopper?
All Staff Training
To provide tools and resources on how to best serve
and assist veterans, the National Veterans Training
Institute (NVTI) has created a six-module, no cost,
eLearning tool called "Preparing Veterans for
Meaningful Careers" (PVMC). Registration is required.
PVMC eLearning course:
http://www.nvtihelpvets.ucdenver.edu
Basic "Welcome" information:
http://www.nvti.ucdenver.edu/home/buzz_xtra/ajc_help.pdf
How is the Intensive Service Rate Calculated?
What counts/ What doesn’t count?
EFM Measurements vice ETA 9002/VETS 200A
•Wife
encourages
Veteran to
find a
better job!
January (Fifth Quarter)
•No Services
Provided
October to December
•No Services
Provided
July to September
•VET with
SBE
Properly
Helped
•DVOP
provides
203, 205
and 129
•Gets $10
Per hour
job
April to June
January to March
Running Four Quarters
Exits and Applications
•VET
Returns,
DVOP helps
find
another job
with
Referral
•Only
provides
Core
Services
•Wrong side
of equation
VETS-200 (A)-DVOP Quarterly Report
OMB No. 1205-0240
Veterans' Employment and
Training Service
Report Due: 8/15/2015
State: FL
Report Period: 4th Quarter 2014
Cumulative 4-Quarters
Ending:
A
B
6/30/2015
Total
TSMs
Expires: 8/31/2015
Create Date: 8/21/2015
C
D
Total Vet. &
Campaign
Elig.
Vets.
Persons
E
F
G
H
I
J
Disabled
Vets.
Special
Disabled
Vets.
Recently
Separated
Vets. (3 yrs)
Female
Vets.
Homeless
Vets.
Post 9/11
Vets.
1 Total Participants
23,249
559
20,744
9,395
5,907
2,328
3,338
1,913
7,099
2 Male
19,409
459
17,480
8,284
4,871
1,880
2,708
1,683
5,684
3 Female
3,840
100
3,264
1,111
1,036
448
630
230
1,415
4 18-44
9,542
459
8,226
4,592
2,623
1,173
2,887
1,659
672
5,690
5 45-54
6,897
93
6,272
2,182
1,798
701
358
893
749
1,104
6 55 And Over
6,809
7
6,246
2,621
1,486
454
93
443
492
305
7 Total Exiters
18,321
441
16,233
7,408
4,380
1,680
2,614
2,309
1,213
5,649
9,393
231
8,213
3,802
3,064
1,315
1,363
1,252
1,113
3,189
0
0
0
0
0
0
0
0
0
0
3,846
103
3,363
1,564
1,363
607
558
544
550
1,334
6,189
163
5,425
2,550
2,187
968
901
847
898
2,154
8
9
10
11
Received Staff
Assisted Services
Attended TAP
Employment
Workshop
Received Career
Guidance
Received Intensive
Services
5,425/8213= 66.05%
2,995
• Vet Visits
Center, New WP
Application
• FLS/DVOP:
102/203
• Gets Job
• No Services,
Exits 90 Days,
date of last
service
Jan
May
• Online, looks
for better job
• Creates New
Application
• Resume/Job
Search:
006/007
• Does not count
• Vet comes in to
Center
• Sees DVOP:
006/007
• Creates New
Application
• IF NO IS’s are
given, wrong
side of formula
Dec
 Registration vs. Application
 History:
 Misidentified Staff
 S. Gordon: LVER/Resource Room
 VA Work Study/DVOPs/LVERs
 Results
 DVOPs are required to conduct Outreach as a part
of their job
 What are some examples of where you have been
conducting outreach?
 Do you monitor your results?
 How to monitor
 EFM codes
 Veterans with an SBE that want your services
 What if a Non-SBE veteran ends up in your seat?
 VPL 03-14: “LVERs should advocate for all
veterans served by the AJC with business,
industry, and other community-based
organizations by participating in appropriate
activities such as: Planning and participating in
job and career fairs;”
 Further guidance: …helping specific veteran…
 Example of proper 212
Service Delivery
Remember
Providing Services
to Veterans
is
EVERYONE’s
Responsibility
 Who we are and how we can help
o
o
o
o




DEO
Veterans Employment Initiatives
CareerSource Florida – RWBs
Employ Florida VETS
Intake Process
Intensive Service Rate
Outreach by DVOPs, Job Fairs
Services to Non-Veterans
Veterans and Military Family’s Employment Programs
600 S. Calhoun Street, Holland Bldg., Suite 155, Tallahassee, FL 32399
Telephone: (850) 717-0761
Fax: (850) 488-0053
Shawn Forehand, State Veterans’ Program Coordinator
(850) 717-0760 / shawn.forehand@deo.myflorida.com
Jay RiveraAcosta, PHD, Assistant Veterans’ Program Coordinator
(850) 717-0763 / jay.riveraacosta@deo.myflorida.com
Fred Beckham, (RWBs’ 1 – 8)
(850) 717-0726 / fred.beckham@deo.myflorida.com
André D. Anderson, CWDP (RWBs’ 11, 14, 15, 17, 19-22)
(386) 561-9584 / andre.anderson@deo.myflorida.com
Shawn O’Malley, (RWBs’ 9, 10, 12, 13, 16, 18, 23, 24)
shawn.omalley@deo.myflorida.com
An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone
numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.