Managerial Ethics What is Ethics? Criteria for Ethical Decision Making Social Responsibility Corporate Actions Toward Social Demands Code of Ethics Ethics The code of moral principles and values that govern the behaviors of a person or group with respect to what is right or wrong. Lies between the domains of codified law and free choice Based on shared principles and values Disagreements and dilemmas about proper behavior often occur. Three Domains of Human Action Domain of Codified Law Domain of Ethics Domain of Free Choice (Legal Standard) (Social Standard) (Personal Standard) Amount of Explicit Control High Low Ethical Dilemma A situation that arises when all alternative choices or behaviors have been deemed undesirable because of potentially negative ethical consequences, making it difficult to distinguish right from wrong. Criteria for Ethical Decision Making Utilitarian Approach Individualism Approach Moral-Rights Approach Justice Approach Utilitarian Approach Moral behaviors produce the greatest good for the greatest number. Individualism Approach Acts are moral when they promote the individual's best long-term interests. Moral-Rights Approach Human beings have fundamental rights that cannot be taken away by an individual's decision. 1. Free consent 2. Privacy 3. Conscience 4. Free speech 5. Due process 6. Life and safety. Justice Approach Standards of equity, fairness, and impartiality. Distributive Justice Procedural Justice Compensatory Justice Social Responsibility Management's obligation to make choices and take actions that will contribute to the welfare and interests of society as well as to the welfare and interests of the organization Being a good corporate citizen. 4 criteria: economic, legal, ethical, discretionary. Economic Responsibilities Be Profitable Legal Responsibilities Obey the Law Ethical Responsibilities Do What is Right Discretionary Responsibilities Contribute to Quality of Life Corporate Actions Toward Social Demands Obstructive Defensive Accommodative Proactive Obstructive Fight All the Way Defensive Do Only What is Legally Required Accommodative Accept Ethical Responsibility Proactive Take Social Initiatives Code of Ethics A formal statement of the company's values concerning ethics and social issues.