ATNS presentation Parliamentary Portfolio

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ATNS presentation
Parliamentary
Portfolio Committee
16 May 2007
presentation outline
 about ATNS
 strategic review 2006/7
 ATNS and Africa
 strategy 2007/8
 safety
 people
 service delivery
 financial sustainability
 positioning
about ATNS
Parliamentary
Portfolio Committee
May 2007
..quick facts about ATNS
 Full service
 Service on contract
 Total employees
 Operational ATS staff
 Total airspace
 Aircraft movements
 Capacity FAJS
9 airports
12 airports
789
394
22 000 000km2
645 000
52 (72)
vision… mission…
vision
be the preferred supplier of air traffic, navigational
and associated services to the African continent and
surrounding regions.
mission
to provide safe, orderly, expeditious and efficient air
traffic, navigational and associated services.
ATNS strategic imperatives
 continuous improvement of our safety
performance
 become an employer of choice
 become a performance based service provider
 maintain long term financial sustainability
 position ATNS to secure a continued role in
the changing global air traffic management
system.
Phases Of
Flight
Taxiing
Take-off
Climbing
Overflying
Cruising
Climbing
Descending
Controlled
Airspace
Control
Zone
Control
Areas
Airways
Control Areas
Descending
Holding
Letdown
Overflying
Contol
Areas
Landing
Taxiing
Control
Zone
En-Route Sectors
Terminal/
Approach
Control
Aerodrome
Control
AFIS
Area Control
Reporting Points
VOR/DME
NDB
VOR/DME
ILS
NDB
VOR/DME
Communication
Terminal/
Approach
Control
Aerodrome NDB
VOR/DME Control VOR/DME
Air - Ground Ground - Air Radio & Data Link
Navigation
ILS
NDB
VOR/DME
VOR/DME & NDB
Surveillance
Primary
Secondary
Radar
Visual
En Route Radar Cover
Primary and Secondary
ILS
NDB
VOR/DME
Primary
Secondary
Radar
Visual
strategic review
06/07
Parliamentary
Portfolio Committee
May 2007
..revenue grown by 15.5% on
average p.a. over the last 5 years
Average annual
growth rate
ATNS
total revenue
02/03 - 06/07
R600M
551.6
500
400
581.7
5.1%
-8.2%
456.9
ATA
Non-Core
363.1
326.4
300
17.2%
200
SA Core
100
0
2002/03
*As at Mar 07 – To be finalised
2003/04
2004/05
2005/06
*2006/07 F
…while costs have increased
by 13% p.a .over the last 5
years
Expenditure
02/03 - 06/07
R500M
400
300
Average annual
growth rate
464.8
401.2
Prof fees
Travel
Admin
417.5
336.5
286.4
14.3%
Elect maint.
Telecom
200
Other
Depreciation
16.6%
100
Salaries
0
2002/03
*As at Mar 07 – To be finalised
2003/04
2004/05
2005/06
*2006/07 F
…resulting in profit after tax
increasing by 28% p.a. over
the last 5 years..
Net profit
after tax
R100M
R95.9M
R80.9M
80
60
40
R29.9M
20
0
R33.5M
R26.0M
Profit
2002/03
*As at Mar 07 – To be finalised
2003/04
2004/05
2005/06
*2006/07 F
increased revenue has led us to
adequately compensate for
capital employed...
Tariff
increases
10.2%
10.8%
22.0%
12.55%
0.0%
ROCE
20.0%
16.4%
15.0
11.4%
10.0
8.5%
5.9%
5.0
0.0
5.3%
Actual
2002/2003
*As at Mar 07 – to be finalised
** IFRS adjusted
2003/2004
**2004/2005
2005/2006
*2006/2007
Permission
CAPEX spend has increased by
18% on average p.a. over the
last 5 years
R Millions
250
R217.3M
200
R149.4M
150
R110.4M
R105.5M
100
50
0
R139.1M
Total
2002/03
2003/04
2004/05
2005/06
2006/07
equipment availability has
decreased due to equipment
upgrades and obsolescence…
100%
Communication
Target Surv
Target Comms
Surveillance
99
98
Navigation
97
2002/03
2003/04
Surveillance
-Planned downtime - Radar replacememnt
programme
- Damage to radar
Navigation
-Replacement of NDBs with VORs
Communications
-Telkom cable theft and cable damage
-Installing domestic VSAT
2004/05
2005/06
Target Nav
2006/07
…however is
approaching target..
Target:
98.47%
99.64%
99.76%
Difference: +0.41%
-0.04%
-0.81%
99.60%
98.95%
Communications
Surveillance
100.0%
98.88%
80.0
60.0
Actual
40.0
20.0
0.0
Note: Based on 2006/07
Navigation
the average delay per flight
appears to be decreasing...
Seconds
40
33s
30
20
Ave delay
per flight
16s
10
0
2002/03
2003/04
3s
3s
2s
2004/05
2005/06
2006/07
Target
2s
…despite a 3% growth in
total air traffic movements
annually over the last 5 years
Movements
700,000
600,000
563,877
574,457
582,766
2003/04
2004/05
608,930
5% ave annual
increase in traffic
growth over the
last 2 years
644,619
400,000
Movements
200,000
0
2002/03
*FC includes Mar 2007 projection
2005/06
*2006/07 FC
ATC Staff
..licensed ATC staff
complement has increased
10.4% over the last 12
months…
300
38
250
200
150
254
-14
230
188
PATC
& SATC
100
50
0
ATC
Mar 03
Mar 06
Additional
Controllers
Resignations
Mar 07
…and retention of air traffic
controllers has improved
since 2005/2006…
ATC Staff
resignations
20
20
16
15
14
10
8
ATC
5
SATC
PATC
0
* From May 2003 to March 2004
*2003/04
2004/05
2005/06
2006/07
…this has contributed to a
plateauing of the incident
rate…
Per 100 000
movements
7
6.1
6
5.2
4.4
4
2
0
3.6
3.5
Target
2.5
Incident
rate
2002/03
2003/04
2004/05
2005/06
2006/07
…leaving us 7% short of our
Human Capital target…
ATC Staff
350
300
200
100
304
274
254
7.3%
short
225
PATC
SATC
ATC
0
Required for full
service 2006/07
Achievable
target as per
HCP 2006/07
Actual operational
staff headcount
Mar 07
Available
operational
staff Mar 07
18%
short
..HCP a 5 year rolling target..
ATC Staff
400
300
200
100
274
296
319
341
364
386
254
PATC
SATC
ATC
0
HCP target
06/07
Actual06/07
07/08
08/09
09/10
Human Capital Plan Target
10/11
11/12
..delivering on our ee targets
- we are 3% short of our EE
target
60.0%
Target = 51%
48%
40.0
32%
20.0
0.0
EE
Women
staffing improving –
however still our major
strategic risk…
Demand growth
Continued
recruitin
g
challeng
Continued
e
key staff
shortage
s
Global
poaching
Potential high
risk to core
operations
ATNS and Africa
06/07
Parliament
May 2007
current initiatives aim to…
•
facilitate regional service provision;
•
lead the introduction of new technologies to
achieve increases in capacity, efficiency and
safety; and;
•
develop people in aviation management and
the technical skills.
our approach…
•
finding “win-win” solutions together with our
African partners;
•
accessing new markets through joint ventures
with like minded partners : ICAO / IATA / FAA;
•
identifying third party funders IATA; and
•
financing projects with a secure revenue
stream.
our vision:
Cape to Cairo satellite
communication network
Tunis
Tripoli
16
Cairo
MID Region
16
16
16
16
16
Jeddah
16
16
16
Asmara
Dakar
16
Khartoum
Niamey
16
16
16
16
N'Djamena
Sana'a
16
16
16
Dj ibouti
16
16
16
Abijan
16
Accra
16
Bangui
16
16
16
16
Mogadishu
16
16
16
Brazzaville
16
16
16
Kigali
16
16
Buj umbura
16
Dar esSalaam
16
16 16
Luanda
Future Planned NAFISAT
and SADC Circuits
16
16
MCPC SatelliteCircuits
16
16
16
16
16
PlannedSADC/2Circuits
Planned shared circuits
between NAFISAT and
SADC/2
16
16
16
16
16
Maputo
Johannesburg
16
16 Manzini
16
Antananariv o
16
Beira
16
16
Gaborone 16
16
Maseru
Revision1.316-08-06
16
16
Harare 16
16
PlannedNAFISATCircuits
Windhoek
16
Lilongwe
16
16
16
16
16
16
Lusaka
16
16
16
16
16
16
16
16
16
Victoria
(Seychelles)
Nairobi
16
16
Kinshasa
16
16
16
Entebbe
16
Mumbai
16
Addis
Ababa
16
16
Plaisance
(Mauritius)
progress?
new SADC VSAT network
August 2007
SADC VSAT
Interconnects 13 SADC air traffic control
centres, as well as Burundi and Rwanda
Tunis
Tripoli
To be upgraded to meet existing future
demands: GNSS, VHF and ATN
16
Cairo
MID Region
16
16
16
16
16
Jeddah
16
16
16
Asmara
Dakar
16
Khartoum
Niamey
16
16
16
16
N'Djamena
Sana'a
16
16
16
Dj ibouti
16
16
16
Abijan
16
Accra
16
Bangui
16
16
16
16
Mogadishu
16
16
16
Brazzaville
16
16
16
Kigali
16
16
Buj umbura
16
16
16
16
MCPC SatelliteCircuits
PlannedNAFISATCircuits
16
16
PlannedSADC/2Circuits
Planned shared circuits
between NAFISAT and
SADC/2
16
16
16
Harare 16
16
16
Gaborone 16
16
16
Antananariv o
16
Beira
16
Windhoek
16
16
Lilongwe
16
16
16
16
16
16
Lusaka
16
Facilitates 2 million data calls per annum
Dar esSalaam
16 16
Luanda
Future Planned NAFISAT
and SADC Circuits
16
16
16
16
16
16
16
16
16
Victoria
(Seychelles)
Nairobi
16
16
Kinshasa
16
16
16
Entebbe
16
Mumbai
16
Addis
Ababa
16
16
16
16
16
Maputo
Johannesburg
16
16 Manzini
16
Plaisance
(Mauritius)
Implementation of upgrade underway
16
Maseru
Revision1.316-08-06
Launch date 13 September 2007
AFISNET
Interconnected with ASECNA, Afisnet network
– connecting SADC with 16 West African states
progress?
new North East African
network September 2007
NAFISAT
Satellite network to be installed in North East
Africa
Tunis
Tripoli
16
Cairo
MID Region
16
16
16
16
16
Jeddah
16
16
16
Asmara
Dakar
16
Khartoum
Niamey
16
16
16
16
N'Djamena
Sana'a
16
16
16
Dj ibouti
16
16
16
Abijan
16
Accra
16
Bangui
16
16
16
16
Mogadishu
16
16
16
Brazzaville
16
16
16
Kigali
16
16
Buj umbura
16
Dar esSalaam
16
16 16
Luanda
Future Planned NAFISAT
and SADC Circuits
16
Lusaka
MCPC SatelliteCircuits
16
PlannedNAFISATCircuits
16
16
PlannedSADC/2Circuits
Planned shared circuits
between NAFISAT and
SADC/2
16
16
16
Harare 16
16
16
Gaborone 16
16
16
Antananariv o
16
Beira
16
Windhoek
16
16
Lilongwe
16
16
16
16
16
16
16
16
16
16
16
16
16
16
16
16
Victoria
(Seychelles)
Nairobi
16
16
Kinshasa
16
16
16
Entebbe
16
Mumbai
16
Addis
Ababa
16
Connecting Djibouti, Egypt, Ethiopia, Kenya,
Saudi Arabia, Somalia, Sudan, Tanzania, Uganda
and Yemen
16
16
16
16
Plaisance
(Mauritius)
IATA and ATNS jointly selected as the service
provider
16
Maputo
Johannesburg
16
16 Manzini
16
Maseru
Revision1.316-08-06
Equipment acquisition for SADC VSATII and
Nafisat systems being done jointly
Implementation of the system underway
Launch date 18 October 2007
increased training for our
African partners…
Number of Trainees
1,461
1,500
1,133
1,000
895
766
External
500
Internal
0
2003/2004
2004/05
2005/06
2006/07
Internal pass rate
93.9%
96.5%
92.4%
94.2%
Overall pass rate
94.6%
95.6%
95.1%
95.0%
…76% of our external
participants were from
African countries
1,000
800
Non - African
906
External SA
693
Other African
600
DRC
400
African
Algeria
200
Sudan
0
Nigeria
Total courses taken
by non-ATNS staff
Total courses taken
by African delegates
Tanzania
Mozambique
Namibia
Ghana
Uganda
Botswana
Rwanda
A glimpse into the future
..07/08 and beyond..
Parliament
May 2007
ATNS strategic imperatives
 continuous improvement of our safety
performance
 become an employer of choice
 retention of core critical skills: atc’s and
engineers
 transformation
 become a performance based service provider
 maintain long term financial sustainability
 position ATNS to secure a continued role in
the changing global air traffic management
system.
..safety....
Parliament
May 2007
..improve safety ratio..
 reduce safety ratio to 2.5 incidents per
100 000 movements;
 2.5 global target
 improve the safety management system;
 increase safety awareness
 instill just culture
 standards maintenance and standards oversight
 international best practice audit –
international peer review
..initiate and finalise long
range strategic planning ..
• complete feasibility study for new area
control centre;
• finalise ATNS ATM/cns roadmap for 2015 and
beyond;
• finalise planning for King Shaka international
airport;
• oversee implementation of Reduced Vertical
Separation Minima in Africa;
• initiate planning for next permission; and
• build an airspace modelling capacity within
ATNS
..enhance systems for and
oversee risk, security and
quality...
• ongoing management of the ATNS risk &
security management systems
• ongoing quality improvements
• maintain and enhance quality management
system,
• conduct annual surveillance audits
• oversee a successful assessment audit in
august 2007
..people....
Parliament
May 2007
..demystify aviation and air
navigation…
•
•
demystify air navigation
•
•
•
•
•
bring a girl child to school
maths winter school (Mpumulanga, Limpopo,
Gauteng)
airshows countrywide
career exhibitions
radio talk shows
•
July 2007 – launch date 14 June 2007
implement aviation management programme –
people in aviation industry
..achieve training excellence…
• new study centre to be launched – already
implemented
• new technology procured for training: radar,
VCCS
• refocusing internally
• selling “spare capacity” externally
• improving course provision efficiencies
• achieve international recognition
– ICAO
– IATA
• achieve full staffing complement
..achieve training excellence…
• ongoing instructor training
–
–
–
–
excel as subject matter experts
enhance facilitation
training of trainers
mechanism to enhance continued learning.
• review course structure and course content to
continually achieve international benchmarks
– introduction of a practical component, NATS
recommendations, etc.
..enhance hr structure …
• realign SHR structure to offer one stop service
point
– re-evaluate job descriptions to ensure alignment
with the structures
– integrate and migrate identified functions
appropriately
..enhance leadership and
management skills…
• identify appropriate leadership development
approach and mechanism
• ongoing utilization of executive coaching
programme
• implement revised incentive scheme
• implement new retention scheme
• oversee performance management
– training and audits
..back to basics in SHR…
• develop and implement the succession planning
model
• drive reward & recognition culture
• create awareness of policy
• monitor and report on trends
• accelerate employment equity within the
organisation
• diversity development
– ensure optimum functioning of EE and skills forum
– diversity training
..back to basics in SHR…
• improve recruitment and selection process
– shorten the turnaround time (max 85 days)
– utilize internet recruitment
– conduct recruitment training for all managers & HR
Practitioners
– drive recruitment process to achieve EE targets
– strengthen the pipeline of bursars / learners
• enhance newly introduced corporate induction
programme
• leverage international recruitment
..back to basics in SHR…
• review and enhance the skills development
directives
• finalise implementation of HR Focus System (IT
based HR system)
• develop appropriate HR measurements and
reports
• develop and implement the ATNS policy on
HIV/AIDS
…service delivery…
Parliament
May 2007
..capacity ahead of demand..
•
capacity ahead of demand
•
increase aircraft movements:
•
•
•
5.4% growth per annum in traffic envisaged
going forward 2007/08 – 2011/12
from 56 movements per hour to 60 at FAJS
from 28 movements per hour to 30 at FADN
..our service ..
•
minimal ATC related delays
•
equipment availability to exceed ICAO and
other targets:
•
56s delay per delayed flight
•
•
•
Communication 99.69%,
Navigation 99.27% and
Surveillance equipment 99.39%
..expanding our service
offering….
•
improving our service offering (cont)
•
•
•
•
•
improved collaborative decision making - CAMU
become a RVSM enabled service provider
increase capacity and efficiency across Africa
ATNS – appointed as the Aeronautical Regional
Monitoring Agency for Africa
introduce multilateration as an alternative to SSR
..ensure an optimum staffing
mix - 7% increase in ATS
staff over next five years…
ATC Staff
400
300
200
100
274
296
319
341
364
386
254
PATC
SATC
ATC
0
HCP target
06/07
Actual06/07
07/08
08/09
09/10
Human Capital Plan Target
10/11
11/12
investing in increased
capacity, safety and efficiency
Replacement
•
•
•
Replacement and expansion of High Frequency infrastructure
Replacement and upgrade of surveillance infrastructure and navigation equipment
Upgrade of the aeronautical fixed telecommunication network and Aeronautical
Information system
Increase capacity and efficiency
•
•
•
Introduction of a new tool to manage increase numbers of air traffic flow
Renewal and upgrade of VSAT platform for inter-centre communication on the continent
and this will also enable aircraft-to-centre communication to improve efficiency
The Airport Surface Movement Guidance and Control System will increase capacity
through ensuring positive identification of aircraft on the ground
Improved safety
•
Upgrade and expansion of the voice communication control system network to
accommodate planned growth in air traffic movement
Research and development
•
A more cost effective surveillance system I.e. multilateration is being piloted as an
alternative to secondary surveillance radar
forecasted CAPEX
R Millions
300
250
R217M
R226M
R191M
200
R166M
150
R139M
R136M
R128M
100
Total
50
0
2005/06
2006/07
2007/08
2008/09
2009/10
2010/11
2011/12
…positioning....
Parliament
May 2007
new SADC VSAT network to
be commissioned August
2007
SADC VSAT
 Interconnects 13 SADC air traffic control centres, as well
as Burundi and Rwanda
Tunis
Tripoli
16
Cairo
MID Region
16
16
16
16
16
Jeddah
16
16
16
Asmara
Dakar
16
Khartoum
Niamey
16
16
16
16
N'Djamena
Sana'a
16
16
16
Dj ibouti
16
16
16
Abijan
16
Accra
16
Bangui
16
16
16
16
Mogadishu
16
16
16
Brazzaville
16
16
16
Kigali
16
16
Buj umbura
16
Dar esSalaam
Future Planned NAFISAT
and SADC Circuits
MCPC SatelliteCircuits
16
PlannedNAFISATCircuits
16
16
Lusaka
16
16
PlannedSADC/2Circuits
Planned shared circuits
between NAFISAT and
SADC/2
16
16
16
16
Harare 16
16
16
16
16
16
16
Maputo
Johannesburg
16
16 Manzini
16
Antananariv o
16
Beira
16
16
Gaborone 16
16
Maseru
Revision1.316-08-06
Lilongwe
16
16
16
Windhoek
16
16
16
16
 Facilitates 2 million data calls per annum
16
16 16
Luanda
16
16
16
16
16
16
16
16
16
Victoria
(Seychelles)
Nairobi
16
16
Kinshasa
16
16
16
Entebbe
16
Mumbai
16
Addis
Ababa
16
 To be upgraded to meet existing future demands: GNSS,
VHF and ATN
16
Plaisance
(Mauritius)
AFISNET
 Interconnected with ASECNA, Afisnet network –
connecting SADC with 16 West African states
new North East African
network to be commissioned
September 2007
NAFISAT
 Satellite network to be installed in North East Africa
Tunis
Tripoli
16
Cairo
MID Region
16
16
16
16
16
Jeddah
16
16
16
Asmara
Dakar
16
Khartoum
Niamey
16
16
16
16
N'Djamena
Sana'a
16
16
16
Dj ibouti
16
16
16
Abijan
16
Accra
16
Bangui
16
16
16
16
Mogadishu
16
16
16
Brazzaville
16
16
16
Kigali
16
16
Buj umbura
16
Dar esSalaam
Future Planned NAFISAT
and SADC Circuits
MCPC SatelliteCircuits
16
PlannedNAFISATCircuits
16
16
Lusaka
16
16
PlannedSADC/2Circuits
Planned shared circuits
between NAFISAT and
SADC/2
Lilongwe
16
16
16
16
16
16
16
Harare 16
16
16
Gaborone 16
16
16
16
16
16
16
Maputo
Johannesburg
16
16 Manzini
16
Maseru
Antananariv o
16
Beira
16
Windhoek
16
16
16
16
 IATA and ATNS jointly selected as the service provider
16
16 16
Luanda
16
16
16
16
16
16
16
16
16
Victoria
(Seychelles)
Nairobi
16
16
Kinshasa
16
16
16
Entebbe
16
Mumbai
16
Addis
Ababa
16
 Connecting Djibouti, Egypt, Ethiopia, Kenya, Saudi Arabia,
Somalia, Sudan, Tanzania, Uganda and Yemen
16
Plaisance
(Mauritius)
 Equipment acquisition for SADC VSATII and Nafisat
systems being done jointly
Revision1.316-08-06
 Tenders issued
..influencing a global course..
•
•
•
successfully host following conferences
• ATFM Conference (global conference)
• AFI/ATS Conference (African conference)
• APIRG (African air navigation planning
meeting)
• CANSO Human Resources Committee
(global meeting)
training of African delegates in ATS and TS
programmes
participation at the ICAO General Assembly in
October 2007
…financial sustainability....
Parliament
May 2007
Revenue is forecasted to grow
by 11% over the next 5 years
Average annual
growth rate
ATNS total revenue
07/08 - 11/12
R1,000M
947.1
900
800
700
600
863.8
ATA
Non-Core
787.9
706.5
626.2
500
10.8%
400
300
SA Core
200
100
0
8.5%
13.1%
2007/08
2008/09
2009/10
2010/11
2011/12
…while costs are forecast to
increase by 11.7% annually
over the next 5 years…
Expenditure
Average annual
growth rate
07/08 - 11/12
R1,000M
800
600
400
Prof fees
Travel
Admin
Elect maint.
580.1
Telecom
787.6
714.7
643.4
507.1
11.6%
Other
Depreciation
200
0
13.1%
Salaries
2007/08
*As at Mar 07 – To be finalised
2008/09
2009/10
2010/11
2011/12
…resulting in a forecast profit
growth of 8% annually over
the next 5 years…
Average annual
growth rate
Net profit after tax
07/08 - 11/12
R125M
110.1
100
108.5
95.0
79.6
78.6
75
8.0%
50
Profit
25
0
2007/08
2008/09
2009/10
2010/11
2011/12
…back up…
Parliament
May 2007
VSAT and ATA external
continue to make up the bulk
of our non-core revenue
Non-core
% of core:
5.4%
4.7%
4.9%
R Millions
30
25
R28.6M
R24.8M
R26.1M
Other
20
15
ATA external
10
5
0
*As at Mar 07 – To be finalised
VSAT
2004/2005
2005/2006
*2006/2007F
the quality of our NEW
intakes has improved…
SHL
test scores
10
8
Accepted
6
4
2
0
Not accepted
SA 2004/05
SA 2006/07
UK
...leading to an increase in
course success rates over the
last year
100.0%
Higher SHL recruits
in 2006/07 are
expected to increase
success rates going
forward
92%
80.0
71%
58%
60.0
Pass
40.0
28%
20.0
0.0
2003/04
2004/05
2005/06
2006/07
Aerodrome Control Course
Note: Poor success rates in 2005/06 appears correlated with low SHL score recruits from 2004/05
only 0.95% of applicants
could be successfully
recruited…
5,000
4,200
4,000
White
3,000
2,000
Black
1,000
1,000
0
40
Applications received
Minimum criteria met
Recruited after successful
psycohmetric testing
New
Recruits
…despite the size of pool recruitment levels have
increased…
100
85
85
80
60
40
54
ATM/AIM
Core
Content
Course
Participants
40
22
20
0
2003/04
2004/05
2005/06
*Excluding AIM trainees
Note: Source – Core content staff numbers including AIM participants (majority ATSA)
2006/07
*2007/08 Plan
..after lots of hard work 67 000 students reached in
06/07 - through air shows,
maths winter schools, etc…
..it takes between 3-6 years
to become a qualified,
licenced ATC…
Ab-inito
35 weeks
ATSA
±12 weeks
ATC training
31 – 52 weeks
3 – 6 years
ATC
1- 3 years
PATC
…despite this training lead
time - 67% of our controllers
have more than 3 years
experience…
No. of ATC staff
40.0%
32.8%
30.4%
30.0
PATC
22.7%
20.0
14.2%
SATC
10.0
ATC
0.0
0-3 years
3-6 years
6-10 years
Source: Experience calculated based on course dates and not validations
10 + years
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