Field Instructor Roles & Expectations UCF School of Social Work 16 Hr. Field Instructor Training Jacquie Withers, LCSW Coordinator of Field Education Supervision of Student Interns vs. Registered Interns This course meets the requirements to become a Qualified Supervisor for social work registered interns. The focus of this training is on the supervision of social work interns who are students in an accredited social work program. There are differences between the supervision of student interns and the supervision of registered social work clinical interns. Student Interns Still completing the MSW degree Requirements are set by Council on Social Work Education (national accrediting body of graduate and undergraduate social work programs) Students must receive 1 hour of weekly face-to-face supervision with a professional with a degree in Social Work Office of Field Education - Jan. 2014 2 Supervision of Student Interns vs. Registered Interns Registered Interns Have graduated from a School of Social Work with a MSW degree and are registered with the 491 Board as a “Registered Clinical Social Work Intern” Rules set by Florida’s 491 Board Must have 1 hour of supervision per 15 client contact hours with supervision with a “Qualified Supervisor” This training is required by most colleges and universities in the State of Florida and is transferrable Office of Field Education - Jan. 2014 3 COHPA – School of Social Work Field Education website: www.cohpa.ucf.edu/social/field Manuals and forms for field education (students and agencies) Employment opportunities Qualified Supervisor listing Office of Field Education - Jan. 2014 4 Learning Objective The learning objectives for this module are to review and examine the roles and expectations of: Students Field Instructors Agencies Field Faculty UCF School of Social Work For Social Work Field Education Office of Field Education - Jan. 2014 5 Review of Field Education - MSW and BSW Programs The UCF School of Social Work is accredited by the Council of Social Work Education (CSWE) We have 600+ students in our program divided evenly between our BSW and MSW Programs All students, undergraduate and graduate, complete field placements and are part of the Field Education Program Office of Field Education - Jan. 2014 6 Field-At-A-Glance Field At a Glance is a one page document that provides an overview of field education including: Learning competencies Hours in field – full-time students Hours in field - part-time students Supervision Field requirements Seminar Office of Field Education - Jan. 2014 7 Overview of Full-Time MSW Program Two year MSW Program Generalist/Foundation Field Placement (1st year) Clinical Field Placement (2nd year) One year MSW Program (Advanced Standing) Students have a BSW Degree Clinical Placement only Office of Field Education - Jan. 2014 8 Overview of Part-Time MSW Program Orlando Campus: 3 year program (9 semesters) Generalist Clinical Field Placement (2nd year) Field Placement (3rd year) There is no part-time advanced standing program offered on the Orlando campus. We no longer offer part-time programs at our regional campuses in Daytona and Osceola Office of Field Education - Jan. 2014 9 Overview of BSW Program Two Year BSW Program Students are in field for a block placement during their final semester(s) of the BSW program Full-time students – Spring Semester Part-time students – Spring and Summer Office of Field Education - Jan. 2014 10 MSW Concurrent Program MSW students are in field and classes at the same time. The curriculum is designed to accommodate time in the classroom and time in the internship that do not conflict Students must establish a consistent internship schedule that accommodates their classroom requirements Most generalist students will be in field on Mondays and Tuesdays and have classes for the remaining days of the week Most clinical students will be in class on Mondays and Tuesdays and will be in field for the remaining days of the week Students who are in the full-time generalist program will NOT have taken any social work courses prior to starting their field placement. They start their field placement at the same time they start their academic social work courses Office of Field Education - Jan. 2014 11 Your Generalist Student Students who are in the two year MSW program will need special attention as they begin their generalist internship during Fall semester. This is their first semester in the MSW Program They will not have taken any social work courses prior to starting their field placement They start their field placement at the same time they start social work courses They may have limited understanding or misunderstanding of our profession and what social work is actually all about May want their placement to have a clinical focus rather than a case management focus Will attend one field seminar class before starting their field placement Office of Field Education - Jan. 2014 12 Concurrent Program & Block Placement Students entering their clinical field placement will have had a previous field placement either as a BSW student or a MSW generalist student BSW Students BSW students are typically completing their internship after they have completed all course work. Office of Field Education - Jan. 2014 13 Impact on Field Instructor and Supervision It is important to understand “where the student is” just as social workers strive to understand “where the client is” so that we can meet them at this starting place Office of Field Education - Jan. 2014 14 Changes in the MSW Curriculum Effective 2012, all MSW Students must take 2 required courses during Summer semester before entering their clinical field placement. Two courses: 1. Psychopathology 2. Theories of Social Work Practice Purpose: To better prepare students for their clinical internships starting the following Fall Semester Office of Field Education - Jan. 2014 15 Changes in Field Hours Effective Fall Semester 2012: Generalist students enter their field placements during the second week of the semester in order to attend a field seminar along with academic courses at least once prior to starting internship Clinical Students enter their field placements during the first week of the semester All students will attend at least one field seminar prior to entering field Office of Field Education - Jan. 2014 16 Changes in Field Hours Effective Fall 2012, Clinical students had an increase in the number of required field hours from 550 hours to 600 hours Generalist students had a decrease in the number of required field hours from 500 hours to 400 hours BSW students hours have not changed from the required 420 hours Office of Field Education - Jan. 2014 17 Different Roles in Field Education University: Field Education Office Faculty and Staff Field Seminar Instructor/Liaison Agency: Field Instructor Task Supervisor Office of Field Education - Jan. 2014 18 Field Education Office – Faculty & Staff Full-Time Field Faculty & Staff consists of: Coordinator Assistant of Field Education Coordinator of Field Education Instructor Program Assistant In addition, we utilize part-time faculty (also known as adjunct faculty) to teach field seminar and to serve as field liaisons for courses not being taught by the full time faculty Office of Field Education - Jan. 2014 19 Field Seminar Instructors/Field Liaisons Teach field education seminar (weekly for BSW students and bi-weekly for MSW students) See your student in class and monitor performance in field Serve as the liaison between the university and the agency Conduct a site visit at least once during the internship Maintain phone and e-mail contact with the agency field instructor throughout the field placement Each agency field instructor will receive an email from their UCF field liaison within the first two weeks of the field placement to introduce themselves, explain their role and to provide contact information Is the contact person for any problems that arise with students during the course of the internship Contact the UCF field liaison early and as often as necessary to assist you with problems Collects all papers – learning contract, midterm evaluation, final evaluation, record of hours, supervisory log Assigns the grade for field education course 20 Agency Field Instructors and Task Supervisors THANK YOU for all that you do for our social work students THE FIELD INSTRUCTOR IS, IN MANY WAYS, THE SINGLE MOST IMPORTANT FACTOR IN THE QUALITY AND SUCCESS OF A STUDENT’S INTERNSHIP EXPERIENCE!! Office of Field Education - Jan. 2014 21 Requirements to be a Field Instructor - MSW Students MSW Degree from an accredited Social Work Program Two years of post-MSW social work experience Attendance at the 16 Hour Supervisory Training (one time is required) LCSW is not required to be a Field Instructor Office of Field Education - Jan. 2014 22 Requirements to be a Field Instructor - BSW Students MSW with 2 years post graduate experience OR BSW with 5 years post graduate experience Attendance at the 16 Hour Supervisory Training Office of Field Education - Jan. 2014 23 The Role of the Field Instructor Responsibilities include: Attend annual orientation (held prior to the start of semester) at the beginning of the academic term for updates on field education (4 hours) Attend the 16 hour Supervisory Course (one time) Work closely with the UCF Field Liaison Develop and structure the internship experience Provide weekly supervision for the student Review and sign all documents required by the School of Social Work (learning contract, midterm evaluation, final semester evaluation, supervisory log, record of field hours) Have the capacity to teach social work practice to the student Organize and transmit understanding of social work practice beyond knowledge of the specific placement setting Office of Field Education - Jan. 2014 24 Field Instructor’s Valuable Role To relate warmly and effectively to the student, to support the student in the learning process and to assist the student to incorporate the values and ethics of the social work profession Office of Field Education - Jan. 2014 25 Specific Components of Field Instructor Role Provide student with a general orientation to the field agency Identify and/or design learning assignments for the student Review, modify (as needed) and sign the student’s learning contract Provide ongoing supervision to the student concerning field assignments Schedule weekly supervisory conferences (minimum of 1 hour) with the student to assist with relating assignments and theory to social work practice and to discuss other issues associated with the profession of social work Provide ongoing feedback to the student concerning his/her performance in field Office of Field Education - Jan. 2014 26 Specific Components of Field Instructor Role Meet with the Field Liaison to discuss student progress Communicate and collaborate with the Field Liaison to assist students with performance issues Complete a written evaluation of the student’s performance (see Midterm Evaluation and Semester Evaluation of Student on website) Complete the request form for a Certificate of Participation and submit document to the Coordinator of Field Education (within 2 weeks of the end of the semester) Office of Field Education - Jan. 2014 27 Task Supervisor The Task Supervisor is an agency staff member who may be assigned to supervise specific learning assignments given to the field student The Task Supervisor (when assigned) should participate in the evaluation of the student with the Field Instructor and student and should sign forms Office of Field Education - Jan. 2014 28 Orienting Student to Agency The agency is expected to orient the student to the field setting at the beginning of the placement and should be comparable to that of a new employee The orientation is seen as the primary mechanism for ensuring that the student both understands and is able to function within the expectations of the field agency The student should gain a basic familiarity with the agency setting and practices before specific work assignments are made Student orientation to the agency can include, but is not limited to, the following areas: Description of the history, philosophy and goals of the agency Interpretation of the agency’s organizational structure and governing body, staffing pattern, funding sources and interface with other agencies Profile of the clients served, services offered, eligibility requirements and sources of referrals Office of Field Education - Jan. 2014 29 Orienting Student to Agency Tour of the facility and introduction to agency personnel Identification seminars of available agency in-service training and community Explanation of relevant agency procedures, forms and requirements as delineated in agency policy manuals Other information as related to assigned work area and specific tasks (for example, work schedule, record keeping procedures, confidentiality laws, dress requirements, time for supervision) Office of Field Education - Jan. 2014 30 Assignment of Learning Activities Learning assignments should be arranged for the student which include a variety of practice experiences and provide a wide range of meaningful encounters with the social service delivery system Learning assignments should be designed according to the goals and objectives outlines for the specified learning level (generalist versus clinical) Initial assignment of cases and projects should be made within the first three weeks of the placement so the student immediately feels involved and productive. A minimum of 50% of the student’s field hours should be face-to-face client contact Office of Field Education - Jan. 2014 31 Evaluation of Student’s Performance Evaluation of the student’s performance is seen as an ongoing activity during the placement semester If there are problems with the student’s performance during the placement, the Field Instructor should pursue resolution of the problem with the student If resolution is not successful, the Field Instructor should inform the Faculty Field Liaison and/or Field Coordinator immediately Please contact us early in this process as we are here to help! Office of Field Education - Jan. 2014 32 Evaluation of Student Performance Fall Semester - MSW Students Full-time students Mid-term Semester Evaluation of the Student (by the Field Instructor) is completed at the end of the Fall Semester Part-time students Semester Evaluation of the Student (by the Field Instructor) is completed at the end of the Fall Semester Spring Semester - MSW Students Full-time Students Semester Evaluation of the Student (by the field instructor) is completed at the end Spring Semester Part-time Students Mid-term evaluation is completed at the end of the Semester Office of Field Education - Jan. 2014 33 Evaluation of Student Performance Summer Semester Part-time students (only) Semester Evaluation of the Student (by the field instructor) Spring Semester: BSW Students Mid-term Evaluation Semester Evaluation Summer Semester Semester Evaluation (part-time students only) Office of Field Education - Jan. 2014 34 Evaluation of Student Performance All of these documents are located on the website for the School of Social Work/Field Education http://www.cohpa.ucf.edu/social/field_education It is the student’s responsibility to provide these documents to the field instructor and to schedule adequate time for the documents to be completed prior to the due date Students are given a schedule of assignments and due dates for field education during the first seminar class Office of Field Education - Jan. 2014 35 Forms to be Completed Learning Contract Mid-Term Evaluation Field Logs Record of Field Hours Supervisory Log Semester Evaluation Office of Field Education - Jan. 2014 36 Learning Contract The student is to provide the field instructor with a copy of the learning contract The learning contract is to be completed by the student with guidance/input from the field instructor Students are not to come to the field instructor with a blank learning contract and say “I don’t know how to do this” One document for all semesters Should be realistic, specific, achievable with target dates for completion Office of Field Education - Jan. 2014 37 Record of Field Hours It is the student’s responsibility to bring the Record of Field Hours to weekly supervision for signature Signed weekly by the Field Instructor or Task Supervisor Will be checked by the seminar instructor/field liaison during class Will not be accepted if all of the hours are signed at once Required as part of the assessment plan for the School of Social Work Students are given 14 hours of credit for field if they attend LEAD Day (Lobby Day) Students can receive field hours for events and trainings attended at the request of their agency/field instructor which relate to their internship learning experience Office of Field Education - Jan. 2014 38 Supervisory Log Students are responsible for bringing the Supervisory Log form to supervision each week for signature by the Field Instructor The Supervisory Log should be completed with specific information about the content of supervision The Supervisory Log will be checked by the seminar instructor during seminar class This form is being utilized as part of the School of Social Work assessment plan Office of Field Education - Jan. 2014 39 Balancing Needs and Expectations in Field Placements Appropriate Internship Learning Experiences Student Preparation for Field All students will have attended a thorough orientation to field education prior to the start of the semester and prior to the start of their field placement. Attendance is mandatory for students Office of Field Education - Jan. 2014 42 Student Preparation for Field The following are examples of information shared with the students during their field orientation: Field Placement: Your field placement is where social work comes alive. It presents you with multiple opportunities to become part of the professional social work community, to put learning into practice and to develop your social work skills. Your Career: This is the start of your professional career in many ways. Field education is the opportunity to network and to establish your professional reputation. It can lead to job references, contacts and employment upon graduation Poor performance at your field placement can have negative consequences for you as a developing professional Office of Field Education - Jan. 2014 43 Student Preparation for Field What to Expect From Your Agency: First Weeks Orientation to the agency: Introduction to staff Organization chart Mission Statement Understanding of client population Policies and procedures Written expectations about dress requirements, leave time and holidays, attendance requirements, etc. Agency recording requirements including copies of all reports/forms used and requirements for recording (deadlines, etc.) Office of Field Education - Jan. 2014 44 Student Preparation for Field What to Expect From Your Agency: First Weeks Clear explanation about how student is to identify self in written reports and oral contact with clients, families and others Confidentiality requirements of the agency and the profession Policies on how to handle client emergencies (suicidal or homicidal threats, duty to warn, etc.) Safety and security precautions Expectations of supervision responsibilities Office of Field Education - Jan. 2014 45 View Yourself As An Employee of the Agency Time off – students will follow the expectations/calendar of their agency and not the academic calendar Discuss time off expectations and needs in advance with the appropriate staff of your agency Holidays are based on the agency’s holiday calendar not the academic calendar Students do not accrue field placement hours during agency holidays when they are not physically present at the agency Office of Field Education - Jan. 2014 46 View Yourself As An Employee of the Agency Dress Requirements - Discuss dress policy with your organization and comply with the dress code at all times Dress professionally on your first day of field placement unless you have been informed otherwise by your field agency No piercing except for earrings No visible tattoos at any time No cleavage visible at any time or exposure of mid-section of body Blouses and shirts are to be tucked in at all times unless specifically designed to be worn outside No jeans or shorts unless there is a designated dress down day or event No tank tops or camisoles No casual shoes (flip flops, etc.) or spike heels Shoes are never to be taken off Clothing is to be neat, clean, ironed, etc. Remember that you are at your agency in a professional role! Office of Field Education - Jan. 2014 47 View Yourself As An Employee of the Agency Establish a regular schedule with your agency field instructor or appropriate person Do not be late for your field placement If you are going to be late for a legitimate reason, call your field agency and let them know If you are sick or have a legitimate reason for not being able to come to your field placement, call your field agency and let them know You cannot miss hours at your field agency because you have to study or have a paper due Absenteeism and/or tardiness can negatively impact the grade you receive for the field education course Office of Field Education - Jan. 2014 48 Transporting of Clients UNDER NO CIRCUMSTANCES IS A STUDENT TO TRANSPORT CLIENTS IN THEIR PERSONAL VEHICLE Insurance Coverage Students are covered by Liability Insurance by the University of Central Florida Students are NOT typically covered by worker’s compensation by their agency in the event of an injury on the job It is strongly recommended that students carry health insurance Office of Field Education - Jan. 2014 49 Professional Behavior Students are expected to behave in a professional behavior at all times during internship Polite and respectful attitude Punctuality Positive attitude during supervision Use of appropriate title for supervisor (do not call your supervisor by his/her first name until requested to) Appropriate dress Personal hygiene Strong work ethic Team player The relationship between you and your field instructor is always professional not personal Do not socialize with your field instructor outside of your field placement unless it is a work event Office of Field Education - Jan. 2014 50 Social Media & Technology Computers are not to be opened during field seminar Do not use computers at your field site unless it is work related Do not look at Facebook on the computer during your internship Do not text, twitter, blog, Instagram, etc. during your field placement Do not ask your field instructor to be your friend on Facebook Office of Field Education - Jan. 2014 51 Other Important Field Information Students can complete ONE employment based internship if all requirements are met Students may complete one field placement per agency Fifty percent of field hours must be completed during normal business hours Office of Field Education - Jan. 2014 52 Falsification of Field Hours Students who falsify field hours in any form will be reported to the Office of Student Conduct, will receive a failing grade for the course and will forfeit all earned field hours We strongly recommend that agencies keep a separate sign-in log for all students to record the hours they are working Office of Field Education - Jan. 2014 53 Placement Confirmation Form This is often referred to as the “purple form” as we print it on purple paper This document is signed by the agency and the student to confirm that the student is accepted for an internship The student is responsible for submitting the original form to the Field Education Office prior to the start of the internship (as soon as possible is greatly appreciated) Must be turned into the Field Education Office prior to starting field hours in order for hours to count Office of Field Education - Jan. 2014 54 Nomination of Student for Field Award If you have an exceptional student, please nominate him/her for field student of the year. This award is given at graduation and is presented to the student by the field instructor The Field Office will send an email reminding field instructors to submit the nominations (during Spring semester) The nomination forms are located on the field website and can be faxed to the field office at 407-823-5840 Office of Field Education - Jan. 2014 55 Sincere Appreciation From Field Office THANK YOU for your ongoing commitment as a Field Instructor for our students – we cannot achieve success without you! 56 Field Instructor Roles & Responsibilities Questions? Office of Field Education - Jan. 2014 57 Sincere Appreciation From Field Office 58