Indiana University
Andy Jansen
Agenda
 Who is Kraft?
 Role of Information Systems at Kraft and an
overview of applied technologies
 A day in the life of an IS professional
 Internships
 Employee Development
 New Information Systems Professional Council
 Some extras
 Questions
Kraft Portfolio
Who We Are ...
 Largest branded food and beverage company headquartered
in the US
 Part of the Philip Morris family of companies
 113,000 employees worldwide with 55,000 + employees in the
US
 Headquartered in Northfield, Illinois
 Management sites in Glenview, IL; Rye Brook, NY; Tarrytown,
NY; Toronto, Ontario, Canada; Madison, WI; and East
Hanover, NJ
 In 2001, Kraft generated 34 billion in revenue
Who We Are …
 Hold the #1 share position in 21 of 25 the most
profitable categories in the US
 In 2001, 61 of our brands earned more than $100
million in sales
 In 2001, 6 of our brands earned more than $1
billion in sales including:
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Kraft cheeses, dinners and salad dressings
Maxwell House coffees
Nabisco cookies and crackers
Oscar Mayer meats
Philadelphia Brand Cream Cheese
Post Cereals
Our Mission ...
To be recognized as the undisputed leader
of the global food and beverage industry in
the eyes of our
– Consumers
– Customers
– Stockholders
– Employees
Our Core Values ...
These are the values by which we operate
and which shape everything we do:
 Focus
 Innovation
 Passion
 Speed
 Trust
 Teamwork
What You Probably Don’t Know
 99 percent of US households enjoy Kraft products
 Each day, more than 100 million consumers across
North America enjoy at least one Kraft product
 Leading marketplace innovator in the food industry,
with more than 500 new patents granted since 1990
 One in every 10 cows in America supplies Kraft with
raw materials for the company’s dairy products
 Kraft focuses philanthropic donations in the areas of
hunger, domestic violence and arts education
Our Success Is Driven By Growth
Two avenues are being aggressively pursued to grow
our business.
 Acquisitions
– Nabisco (biscuits, snacks and confections)
– Balance Bar (health and wellness)
– Boca Burger (health and wellness/vegetarian)
 New Products/Product Innovations
– Altoids Citrus, Sour Citrus, Sour Tangerine &
Ginger (new flavors)
– DiGiorno Bread Bakes
– Oreo Cookie Barz and Chips Ahoy Cookie Barz
– Pasta Pronto
And A Winning Work Climate
 Value our employees
 Value diversity
 Committed to helping you manage
your work and your personal life
 Fun, Supportive Environment
Role of IS At Kraft
And
An Overview of Applied
Technologies
Role of Information Systems
 Kraft IS staff totals approximately 1300 people
 IS professionals at Kraft provide:
– The technology and information that help make
more timely and strategic business decisions
– Strategies to improve business results
– Ideas to more efficiently and effectively manage
Kraft's work processes
Supporting the Business
 A systems group supports
each business function
 IT supports the
infrastructure of
the entire company
 Corporate Affairs
 Finance
 Human Resources
 Marketing Services
 Operations
 Procurement
 Sales and Customer Service
 R&D/Quality
 IT
Technology Infrastructure
 Shift from mainframe to client server and AS/400
platforms
 Increased use of intranet/internet technology
– Recent development of E-Commerce division
– Increased development of “Web Based”
applications
 Overall reduction in the number of languages used
in development to help streamline support
 Expansion of database environment to leverage data
warehousing technology
A Day In The Life
Of An IS Professional
Same Title,
Different Description
 Every position at Kraft is different.
– Will be placed according to skills and interests
– Hundreds of projects are running concurrently
– Each project is in a different stage of it’s life
cycle
– Each business function has different projects.
– Each project has different demands.
Two Key Areas of Responsibility
 Application Development
– Designing, coding, testing and implementing and
supporting new systems that are used to support the
business functional areas
– Development in COBOL, Visual Basic, JAVA ...
 Information Technology
– Provide the data, tools and capabilities to deliver core
information services in such areas as Operating systems
(Unix, AS400, NT), Internet technologies, Database
administration (DB2, ORACLE)
– These positions tend to, but not necessarily, support cross
company projects or more than one user group
What To Expect
 A position that has responsibilities in both
Application Development and Information
Technology
 Main objective will be to support the business
– To support your Client on an adhoc basis
– To support applications and vendor software
 Manage small projects
 Early responsibility/visibility/impact
 Make a difference from the outset
Employee Development
Career Planning and Development
 Individual, interactive career planning
– Semi-annual review process
– Continual manager/employee one-on-ones
– Internal job posting system
 Lateral job changes
 Promotions
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Business division vs. corporate functional areas
New Information Systems Professional Council
Career development seminars
Open door policy with all levels of management
Career Planning All Things Considered
 Room to grow
– IT Professional or Application Development career paths
are available
– Platform of interest
– Corporate function vs business unit
 Programs in place to meet your development needs
– MAP rating process
– Mentor programs
– Kraft core competencies
Training Opportunities
 On-the-job training
– Knowledge sharing between team members
– Hands on experiences
– Self taught
 Classroom training
– Kraft instructed
– Vendor instructed
 In-depth business or technical training
– Brown bags and seminars
– Encouraged to attend your clients training to better
understand the business
Training Opportunities Cont’d
 Minimum of 10 Kraft Education Unit (K.E.U.) are
required per year
 Project management certification program
– Managing projects in organizations
– George Washington University courses taught
on-site
 Kraft education assistance program
Above And Beyond Every Day
Responsibilities
In Addition To Your
Every Day Responsibilities
 Opportunities to voluntarily participate in
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Junior Achievement
NISPC
Habitat for Humanity
Kraft Cares Day
Hispanic Council
African American Council
Asian American Council
Recruiting
Many more...
 A great way to become more involved with Kraft
 Mission
– To assist in the development and recruitment of Kraft IS
Professionals by providing opportunities to build working
relationships and become knowledgeable about areas of
the Kraft IS Organization outside of their project teams
 Benefits of Joining
– A fun way to develop as a Kraft Employee
– Team building and networking opportunities
– Exposure to other divisions and their projects
 Community service events
 Social events
– Systems volleyball tournament
– After work happy hours
 Professional growth and development
seminars and brown bag lunches
– E-Commerce updates
– Career planning overview
 Quarterly newsletters
Extras That Help Make Kraft A
Great Place To Work
Facilities
 Work out facilities
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Inside gym and outdoor track
Basketball and volleyball tournaments
Fitness classes
Golf league, bowling league, running club
Gym laundry service
 Company store
– Discounted Kraft products
– Film processing
– Gift packages
 Dry cleaning services
Facilities Cont’d
 Travel services
– Corporate and personal travel
 Health services
– Flu shots
– Cholesterol screening
 Credit union
– Personal banking
– Competitive rates for loans and leases
Work Life Balance
 Flex time
– 37.5 hour work week
– Core work hours
– Select opportunities to occasionally work from home
depending on job responsibilities
 Great benefits and extras
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Health, dental and thrift plans
Discounted auto insurance
Travel specials
Business casual dress code
Many more...
Why Kraft?
 Kraft realizes that you are important to the business
and provides the opportunities to manage visible
projects on Your own
 Kraft is a large, dynamic, international food company
with endless opportunities to grow and develop in
ways that meet your personal goals
 It’s a fun place to work where it’s easy to meet
people professionally and socially
Come Check Us Out...
Questions?