Webinar LFAP Leading From Any Position: Influencing Library Effectiveness and Responsiveness 1 © Schreiber Shannon Associates Webinar & Workshop Leaders LFAP I’m Becky I’m John Together, we’re Schreiber Shannon Associates 2 © Schreiber Shannon Associates Objectives of Webinar LFAP By the end of this Webinar, you will: Understand the concepts of “Leading from Any Position” Understand what will be covered in the LFAP workshop Understand how LFAP is different from the Eureka! Leadership Institute Know if you are interested in attending LFAP 3 © Schreiber Shannon Associates Rationale for LFAP LFAP Why is Infopeople providing a Leading From Any Position workshop now? 4 © Schreiber Shannon Associates Environmental Factors LFAP LIMITED STAFF, TIGHT BUDGETS, MASSIVE CHANGE create THREATS & OPPORTUNITIES which require FULL ENGAGEMENT OF ALL STAFF to STREAMLINE PROCESSES ANTICIPATE COMMUNITY NEEDS 5 © Schreiber Shannon Associates Where is your focus? LFAP Glass Half Empty 6 Glass Half Full overworked working smarter made to do new work want to try new work threats opportunities angry excited © Schreiber Shannon Associates Readiness for Change LFAP Discomfort can encourage new behavior. Handwriting is on the wall. http://www.youtube.com/watch?v=lFZ0z5Fm-Ng • Take advantage of the recession-driven influx of people to the library. • New technology is driving rapid change. • Competition requires us to think strategically. • Remember, not changing is also a decision. 7 © Schreiber Shannon Associates LIMITED STAFF, TIGHT Environmental Factors BUDGETS, MASSIVE CHANGE LFAP create THREATS & OPPORTUNITIES which require 8 FULL ENGAGEMENT OF ALL STAFF STREAMLINED PROCESSES ANTICIPATION OF COMMUNITY NEEDS © Schreiber Shannon Associates LFAP: Influencing Library Effectiveness and Responsiveness LFAP Influencing each person contributes by taking initiative and listening to others Effectiveness examining & improving internal processes Responsiveness giving their customers what they want & need 9 © Schreiber Shannon Associates What will change? LFAP Desired Results 10 © Schreiber Shannon Associates Desired Results LFAP This workshop will: Support the creation of learning organizations within each California library Encourage a developing learning community among California libraries Ensure that California libraries continue to enhance their customer responsiveness 11 © Schreiber Shannon Associates LFAP What is Leading From Any Position? LFAP is similar to PARTICIPATIVE MANAGEMENT, but with new technologies for today’s environment LFAP is not new, since 2002 Maryland Division of Library Development and Services but it is exciting! 12 © Schreiber Shannon Associates LFAP Why has it been popular? Client comments: “LFAP has created a new culture of cooperation in our library.” “LFAP has given us the tools to encourage full participation of all staff.” “LFAP gave me the skills to influence decisions in my library.” “LFAP built my confidence in offering ideas and solutions.” “LFAP gave me the patience to try many strategies, and not get discouraged. If one doesn’t work, I try another.” 13 © Schreiber Shannon Associates LFAP What is Leading From Any Position? LFAP is the involvement of people in the planning and control of their own activities, no matter where they reside in the organization. gathering data offering ideas solving problems making decisions implementing change 14 © Schreiber Shannon Associates LFAP What are the origins of LFAP? The Fifth Discipline Peter Senge Based on the foundation of Peter Senge’s work, LFAP enhances attitudes and skills to create a LEARNING ORGANIZATION. LFAP goes beyond Senge’s concepts to nurture initiative, creativity and responsibility in every position in the library. NURTURE STAFF TALENTS 15 © Schreiber Shannon Associates LFAP What is a Learning Organization? A learning community is created when each person takes personal responsibility for the success of their organization and its customers. They fully engage their talents and support others in transforming individual experience into knowledge that is used by the whole organization to achieve its core purpose and vision. 16 © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization Systems Thinking Team Learning Principles of Learning Libraries Shared Vision 17 Mental Models Personal Mastery © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization My job changes all the time Systems Thinking Team Learning Principles of Learning Libraries Shared Vision 18 Mental Models Personal Mastery © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization My job changes all the time Systems Thinking Team Learning Principles of Learning Libraries Shared Vision Mental Models Personal Mastery I am responsible 19 © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization My job changes all the time Systems Thinking Team Learning Principles of Learning Libraries Shared Vision I want to come along 20 Mental Models Personal Mastery I am responsible © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization My job changes all the time Systems Thinking We’re smarter together Team Learning Principles of Learning Libraries Shared Vision I want to come along 21 Mental Models Personal Mastery I am responsible © Schreiber Shannon Associates LFAP Disciplines of a Learning Organization Are we thinking broadly enough? My job changes all the time Systems Thinking We’re smarter together Team Learning Principles of Learning Libraries Shared Vision I want to come along 22 Mental Models Personal Mastery I am responsible © Schreiber Shannon Associates What can I expect? LFAP Workshop Content 23 © Schreiber Shannon Associates LFAP What will we do? Leading From Any Position Concepts Disciplines Of A Learning Organization Strategies for Facilitating From Any Position Involvement Model to Build Commitment Set Priorities to Focus Activities & Achieve Results Evaluate Work Processes with Flow Charts Creative Problem Solving of “Real” Issues Create a Plan to Implement Ideas Follow-up to Assure Success 24 © Schreiber Shannon Associates How will we learn? LFAP Workshop Processes 25 © Schreiber Shannon Associates LFAP conceptualiz e How will we do it? Experiential Learning - learning by doing Practice Learning Organization activities analyze experience Mix groups to assure maximum networking Use small group discussions & reports to share knowledge Practice facilitation & problem solving skills Apply concepts and models to real work situations 26 © Schreiber Shannon Associates LFAP Workshop Structure 2 days of concepts and skills development implementation on the job after several months, 3rd day of evaluation & support 27 © Schreiber Shannon Associates Workshop Distinctions LFAP How is LFAP different from Eureka Leadership Institute? 28 © Schreiber Shannon Associates LFAP Distinctions Both are about •assuming leadership EUREKA! Institute •personal initiative grooming leaders •community focus to transform libraries broader and more long term 1 week intensive with two follow-ups strategic move ahead 29 LFAP Workshop PURPOSE FOCUS STRUCTURE CONTENT EXPECTATION sharing skills to improve work systems narrower and more immediate 2 days 9-5 with a follow up operational be great where you are © Schreiber Shannon Associates Why should I attend? LFAP Workshop Benefits 30 © Schreiber Shannon Associates LFAP You should attend LFAP if you want to... It’s productive and fun ! develop your facilitation skills. improve work processes that help your team work faster and smarter. have a greater sense of control over your operations and results. gain influence on the choices your library is making by offering data rather than opinion. build your operational leadership skills within your current position. 31 © Schreiber Shannon Associates LFAP Frequently Asked Questions How many workshops will be delivered? The plan is to provide two workshops in 2011, one in Northern California January 20-21, and one in Southern California January 24-25. Northern California: Holiday Inn and Suites, Oakland Airport Southern California: Doubletree Hotel, Ontario Airport a one-day follow-up session in both Northern & Southern CA will be scheduled. How may people will attend each workshop? 40 in each workshop How many may attend from each organization? • We welcome multiple staff from a single library. Who is the target audience? • anyone who wants to enhance their leadership skills to make a better contribution to their library and t their community, • leading from any position means any enthusiastic person is welcome What are the workshop fees? • $75 per person, covers 3 days of workshop + lodging + food = a real bargain (continental breakfast and lunch for all three days - dinner on your own) Who are the workshop leaders? • Becky Schreiber & John Shannon, Schreiber Shannon Associates • website: schreibershannon.com 32 © Schreiber Shannon Associates LFAP Questions? © Schreiber Shannon Associates