Dr. Carole S. Robinson
~ 1401 East 3 Street #11, Long Beach, CA 90802 ~ 626.375-4349 ~ csr_nca@yahoo.com ~
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PROFESSIONAL SUMMARY
 More than two decades of experience in online, adult, and continuing higher education.
Results-driven with 12+ years of higher education eLearning experience and a passion
for technology-based teaching/learning solutions within a student-centered paradigm.
Appropriate universally accessible instructional technology curriculum integration is a
passion.
 Information technology consultant and instructional designer for both public and private
sector organizations, I administered, developed, and facilitated innovative online
programs (including web-enhanced, blended, and online courses) from inception to
deployment. High level instructional design / pedagogy expertise with strong
communication and collaboration skills.
 Capable of motivating individuals to perform at optimal levels. Dedicated to creating an
atmosphere of respect and acceptance.
 Vigilant of developing online programs with strategic planning and proper alignment to
institutional mission and goals, all of which may resulting in improving student access
and increased degree completion rates.
EDUCATION
Ed. D.
The University of Montana, Missoula
2000
MFA
San Diego State University
1989
BFA
The University of Michigan, Ann Arbor
1985
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PROFESSIONAL EXPERIENCE
2003-Present
Distance Education Specialist, Pasadena City College
Distance Education Consultant, Self Employed
Major accomplishments and projects: Actively involved in course management system upgrade
from WebCT CE8 to Blackboard 9.1, including application of instructional design best practices
online template development, and oversee successful faculty/campus training program
(pedagogical integration with appropriate technology and media selection); Workshop and
accompanied tutorial develop supporting transition of traditional course to web-enhanced,
blended, and fully online courses, Consultant to campus Academic Senate Distance Education
Committee regarding online pedagogical best practices; Revised Curriculum and Instruction
Committee Form D (distance education addendum) based in student –centered learning practices,
to strategically meet Title 5 standards; establishing quality control benchmarks and faculty
development regarding online course content for student-centered curriculum, facilitation best
practices and 508 accessibility; Completed the first Blackboard Certified Trainers program; Co
member of College Distance Education Task Force successfully authored (within one year) 19
primary distance education policies and procedures alignment with Title 5, WASC, California
Academic Senate, and Federal distance education guidelines taking campus off accreditation
warning; Led Blackboard asp contract acquisition increasing reliability and reducing dependency
on campus network infrastructure; creating first student / faculty Internet-based eLearning guides,
resources, and services assuring improved online faculty and staff anytime/anywhere access to
critical technical and pedagogical information; Developing the college’s first campus Distance
Education Plan (approved by the Academic Senate); authoring Unit Plan for five-year Strategic
Direction of Online Education, including departmental distance education program plan and
accompanying mission statement; Securing grant ($280k) money for staff development, course
management software licenses and peripheral supporting software; WebCT/Blackboard Certified
Trainer graduate; Active member of Consortium of Academic Technology Staff organization.
2003-2002
Instructional Design Consultant; Blackboard Administrator,
California State University, Monterey Bay
Major accomplishments and projects: Creating new departmental and student assistant team
organizational structure to better ensure eLearning support programs for web-enhanced, blended,
and fully online courses; Aligning workshops and individual mentoring with online instructional
needs migrating and facilitating traditional courses to course management system delivery;
Directing changes improving faculty / student eLearning support services, i.e., intuitive online
help, course shell, and course rollover requests; managing Blackboard, i.e., population,
troubleshooting (online courses quadrupled); Supervising online support staff; Working with
Information Technology Department launching searchable Blackboard FAQ database, heading
collaborative team developing of tiered Blackboard faculty/student problem solving strategy
(improved troubleshooting response); Collaborating with Disabled Student Services examining
Blackboard compatibility with campus endorsed assistive technology software; one of founding
team members developing the first accredited online degree program – Masters of Science and
Technology program http://itcd.csumb.edu/mist/; Increasing the range of professional
development activities focused on integrating appropriate technology into teaching and learning
processes; Collaboration with Vice President of Instruction to enhance interdepartmental
workflow for eLearning support services; Active member of Consortium of Academic
Technology Staff.
2002
Instructional Design Consultant and Instructor, California
State University, Stanislaus
Major accomplishments and projects: Devising workflow procedure and database expediting,
tracking, and simplifying faculty course requests; Implementing ghost procedural access for Open
University students not populated into online courses in a timely fashion; Member of the
California State University Chancellor’s Strategic Technology Task Force developing course
management system consortium purchasing plan; Technology Integration Practices instructor
examining strategies for integrating technology into curriculum aligning with state educational
standards, including classroom methodologies and development of basic computer technologies;
Active member of Consortium of Academic Technology Staff.
2001-2002
Core Online Instructor, National University, San Diego
Instructed Classroom Applications of Technology (an asynchronous master level educational
technology course for educators), including information literacy, appropriate technology
application for curriculum design; contributing curriculum consultant to School of Education
redesigning online Educational Technology program content to meet California Teaching
Credential requirements.
1999
First Director of University Online Services, University of
Montana, Missoula
Major accomplishments and projects: Establishing first UMT Online program ($500K startup
budget from NASA grant); Coordinating and supervising over a dozen key personnel, aligning
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curriculum with teaching and learning objectives; R&D technology choices for target online
audience; designing/implementing a 9-credit online asynchronous educational technology
certification program; Designing faculty pedagogical, instructional design, and facilitation
training. This program initiated the university online presence leading to current eight
degree/certificate programs and over 200 online courses; Microcomputers in the Classroom and
Integrating Technology Into the Curriculum (asynchronous online) Educational Technology
Certification course instructor. Contact John Kuglin – 303.909.2021 or john@kuglin.com
1996 – 2001
Instructor/Lecturer and Field Placement Coordinator,
University of Montana School of Education, Missoula
Major accomplishments and projects: Supervising student teachers and K12 master teachers
clinical experiences; implementing and supervising first database and informational School of
Education web presence designed for automated student registration and field placement for
education majors and master teachers; Working via Education 2000 Title III Grant, co-creating /
establishing / R&D informational and teaching website focusing on practical interactive lesson
planning, current scholarship in the field, and providing an extensive virtual library; Redesigning
a 3-credit asynchronous online K12 microcomputer curriculum: Technology for Educators and
Business Technology and Information Design instructor improving Internet research skills,
website design, desktop publishing skills, multimedia curriculum integration, website/software
evaluation, and copyright laws.
Pre-1996
San Diego State University; St. Francis High School Teacher;
Southwestern Community College; Pasadena City College;
Palomar Community College; San Diego State University; San
Diego Museum of Contemporary Art; San Diego Museum of Art,
Balboa Park
School teacher; Department chair; Community college and university instructor/lecturer; graduate
teaching assistant; Museum curriculum designer/consultant.
SELECTED PUBLICATIONS| PROFESSIONAL REVIEWS | REFERENCE
Robinson, C. (2010). Chapter 14. Preparing for Family Events. In K. Grant & J. Ray, Home,
school, and community collaboration: Supportive family involvement practices. Thousand
Oaks, CA: Sage Publications.
Robinson, C, Van Duzer, J, Correia, B., Gautreau, C., Malone, T., Munoz, K., & Scheffelin,
M. (2006). An instrument to assess online facilitation. Tigers Project Grant. Retrieved
January 22, 2008 at http://www.humboldt.edu/~aof/index.html.
Robinson, C. (2005). Chapter 9. The Internet's Influence on the School Counseling
Profession. In J. Studer, The professional school counselor – An advocate for students.
Belmont, CA: Thomson/Wadsworth.
Whitehead, B., Jensen, D., & Boschee, F. (2002). Linking technology to the curriculum: A
guide for school administrators, technology coordinators, and curriculum
leaders. Thousand Oaks, CA: Corwin Press. (research referenced)
Robinson, C. (2001). Instructional technology: Practical application alignment with theory in
student teaching field placement. Society for Information Technology & Teacher
Education.
Robinson, C., Brewer, S., & Erickson, D. (1999). Reconstructing preservice teacher
instructional media courses by migrating to a web-based environment. Society for
Information Technology & Teacher Education, 2, 1093-1099.
Carole S. Robinson
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Robinson, C., Brewer, S., & Erickson, D. (1999). Restructuring Teacher Instructional Media
Courses (ED432269).
2011PRESENTATIONS
West Georgia Technical College, April, Hands-on Seminar for Online Faculty, Building
Community with Substantive Discussion Forums, Carrolton, GA
@ONE Online Teaching Conference, June, Orange Coast Community College, Sorting,
Gathering, and Preparing a First Week Online, Costa Mesa, CA
Blackboard World, July, Putting Your Best Foot Forward: Designing the First Week of an
Online Course, Las Vegas, NV
2010 PRESENTATIONS
Online Classroom, January, Magna Publications Online Seminar, Beyond Course Design:
Planning for Successful Facilitation, International Wimba Delivery
Thompson River University Open Learning TRU Center for Teaching and Learning,
March, The Virtual Classroom – Bridging the Distance? Kamloops, BC
2008 PRESENTATIONS
Consortium of Academic Technology, March, Sonoma State University, Assessing Online
Facilitation, Rohnart Park, CA
San Diego Community College District Online Teaching Excellence Symposium, April, My
Course is Ready, Now What? San Diego, CA
Blackboard World, July, My Course is Ready, Now What, Las Vegas, NV
Wimba Distinguished Lecture Series, September, My Course is Ready, Now What, Online
The Sloan Consortium, November, Now I Can! Successful Online Facilitation, Orlando, FL
SELECTED PREVIOUS PRESENTATIONS
New Media Consortium, University of Hawaii, Manoa, How to Spot a Turkey in Cyberspace Evaluating Website Information: Honolulu, HI
Consortium of Academic Technology, Sacramento State, Alternative Student Assessment
Practice for Online Courses: Sacramento, CA
14th Annual Youth-At-Risk Conference, The College of Education Georgia Southern
University, TAP Into Parent Resources: Savannah, GA
Lenoir-Rhyne College, NCATE Instructional Technology Consultation, Using Course
Management Systems in the School of Education: Hickory, NC
Society for Information Technology & Teacher Education Instructional Technology,
Practical Application Alignment with Theory: Orlando, FL
Society for Information Technology & Teacher Education, Reconstructing Preservice
Teacher Instructional Media Courses by Migrating to a Web-based Environment: San
Antonio, TX
Northwest Conference for Computer Educators, Using the Internet to Teach Shakespeare:
Spokane, WA.
Northwest Council for Computer Education Online Literacy, Migrating A Traditional Course
to Web-Enhanced Delivery: Seattle, WA
National Educational Technology Council, Reforming Instructional Media Courses by
Migrating to a Web-based Environment: Missoula, MT
National Educational Computing Conference, Preparing to Teach in a Distributed Learning
Environment: San Diego, CA
Stevensville School District Technology In-Service, Internet for Educators: Stevensville, MT
Rattlesnake Middle School Workshop Series, Technology Literacy in the Classroom:
Missoula, MT
Carole S. Robinson
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SELECTED COMMITTEE EXPERIENCE
Distance Education Policy and Procedure Task Force; Judge Reviewer - Blackboard Greenhouse
Exemplary Course Project; Member, Pasadena City College Distance Learning Operations;
Member, Pasadena City College Faculty Development; Member -Pasadena City College iTunes
Committee; Conference Planning Team, Member - Consortium of Academic Technology Staff;
Member - California State University, Monterey Bay Assistive Technology Collaborative;
Member, California State University, Monterey Bay Masters in Instructional Design and
Technology degree program; Member, California State University, Monterey Bay Academic
Technology Focus Group; Member, California State University Chancellor’s Office Academic
Technology and Information Technology Taskforce; Member, California State University,
Stanislaus Faculty Development Council; Member, Consortium of Academic Technology Staff
Conference Planning Committee (3 years); Founding President, University of Montana Graduate
Council; Member, University of Montana School of Education Technology Committee; Member,
University of Montana School of Education Faculty Evaluation Review Committee; Member,
University of Montana Presidential Technology and Information taskforce; Member, California
Arts Projects / ART STEPS.
Carole S. Robinson
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