THIS AGREEMENT is dated 21 March 2016 BETWEEN: (1) ISUZ LIMITED (trading as “SCHOOLCOMMS”) (company number 04655605) whose registered office is at Continental House, Kings Hill, Bude, Cornwall, England EX23 0LU (“Schoolcomms”) (2) ……………………………………………………………………………………(Organisation name) whose address is at: …………………………………………………………………………………………………………… …………………………………………………………………………………………………(“Client”) Confirmation that the Organisation is a Maintained School: YES:......... NO:......... PARTICULARS: 1. Commencement Date: 2. Our Charges and Fees: 21 March 2016 Credit Card £0.10 + 1.5% of the value of the transaction Debit Card £0.32 Instant Bank Transfer £0.16 Refunds £0.40 Chargeback and Retrievals £2.89 3. Transaction fees will be invoiced termly (December, April, August) 4. Minimum Disbursement: £ 50 5. Disbursement Frequency: 2 weeks By posting items onto the SchoolGateway website, you will be taken to have accepted our terms and conditions (in respect of which you acknowledge receipt). 6. Signatures: ………………………………………………... ………………………………………………... Duly authorised for and on behalf of Duly authorised for and on behalf of the Isuz Limited (trading as Schoolcomms) Client …………………………………………………. Print Name TERMS AND CONDITIONS 1. Definitions 1.15 “Insolvency Event” means the occurrence of any of the following events. 1.1 “Schoolcomms, we, us, our” means Isuz Limited (including any successor) or any other person to whom we may transfer our rights or obligations under this Agreement. 1.2 “Client, you, your” means the organisation shown on the front page. “You” and “your” includes your personal representatives after your death (this does not apply to companies). 1.3 “Additional Service” means any additional service we agree to provide to you from time to time to facilitate the processing of Payments or otherwise. 1.4 “Agreement” means these terms and conditions and the Schoolcomms schedule of Particulars agreed between us from time to time. 1.5 “Bank Account” means any bank account of yours that you notify to us in writing from time to time. 1.6 “Card” means any valid payment card which is issued by a Card Issuer. 1.7 “Card Issuer” means an issuer of debit or credit cards to a Purchaser. 1.8 “Chargeback” has the ascribed to it in condition 4. meaning 1.9 “Charges and Fees” means all our charges and fees, including any additional service fees payable in respect of Additional Service(s) we provide to you from time to time, and any other charges or fees agreed between us, or notified to you in accordance with condition 5.2. 1.10 “Commencement Date” means the date upon which the Service is to commence. 1.11 “Data Compromise” means any loss, theft or unauthorised access by any third party of any Transaction Data held by you, your agents or sub-contractors. 1.12 “Disbursement” means any payment we make to you under condition 2.1 below. 1.13 “Disbursement Frequency” means the frequency of payment of Disbursements to you as set out in the Particulars. 1.14 "Failed Payment” means a Payment where we have requested funds from the Purchaser’s bank or Card Issuer and they have refused to provide those funds for any reason. Isuz Ltd. April 2015 version (a) you become unable to pay your debts or are deemed to be unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986; or (b) you are deemed unable to pay your debts within the meaning of sections 222, 223 or 224 of the Insolvency Act 1986; or (c) a winding-up petition is presented against you; or (d) a compulsory winding-up order is made in respect of you; or (e) you enter into liquidation whether compulsory or voluntary (save for the purposes of a solvent reconstruction or amalgamation); or (f) a provisional liquidator is appointed in respect of you or any of your assets; or (g) notice of intention to appoint an administrator is filed at Court in respect of you or an application for an administration order is issued at Court in respect of you; or (h) an administrator, administrative receiver, receiver or manager is appointed in respect of the whole or any part of your assets; or (i) a bankruptcy petition is presented against you; or (j) you are the subject of a bankruptcy order; or (k) you propose to enter or do enter into any composition, compromise, assignment or arrangement with your creditors generally or any class of creditors; or (l) where you are an organisation, any member of you is subject to event set out in (i) to (k); or (m) any corporate action, legal proceedings or other procedure or step is taken in relation to the appointment of a liquidator, receiver, administrative receiver, administrator, compulsory manager, trustee in bankruptcy or other similar officer in respect of you or any of your assets; or (n) you are subject to an event analogous to (a) to (m) above in any jurisdiction. 1.16 “Licence” means any licence from us in respect of SCHOOLCOMMS LOCAL WINDOWS CLIENT SOFTWARE, the SCHOOLCOMMS WEB CLIENT and the SCHOOLCOMMS MOBILE CLIENT all of which are provided by us under a licence agreement available at http://schoolcomms.com/support/licence -agreement. 1.17 “Licence Fee” means the fee payable by you to us in respect of the Licence. 1.18 “Losses” means any and all losses, claims, damages, costs, charges, expenses, liabilities, demands, proceedings and actions and any fine or penalty levied by our bank or any regulatory body. 1.19 “Minimum Disbursement” means the minimum sum as stated in the Particulars. 1.20 “Organisation Information” means the information provided by you on the Service website about your own organisation and about the goods and services being offered for sale by your organisation. 1.21 “Particulars” means the particulars agreed between us from time to time. 1.22 “Payments” means a payment by a Purchaser for goods or services provided by you (or on your behalf), which the Purchaser has selected through the Service. 1.23 “Purchaser” means the person purchasing or intending to purchase goods through the Service. 1.24 “Refunds” means a refund given by you to the Purchaser of a Payment for credit to the Purchaser. 1.25 “Service” means the payment collection service provided by us to you under the terms of this Agreement and the Licence. 1.26 “Termination Date” the date of termination of this Agreement. 1.27 “Transaction Data” means payment, refund or chargeback details and any other card or account details, cardholder or account holder details, authorisation, authentication responses, and settlement details. 2. Our payment obligations 2.1 Subject to the other terms of this Agreement, including but not limited to our right to withhold monies or set off under this Agreement, we will pay you, in accordance with the terms of this Agreement, an amount equal to the value of all Payments (less any Refunds, Chargebacks and any Failed Payments) received by us for your organisation through the Service (“Disbursements”). 2.2 Subject to condition 2.3 below, payment of a Disbursement will usually reach the Bank Account within the Disbursement Frequency starting from the Commencement Date. 2.3 We reserve the right to defer payment to you if the amount due to you under any Disbursement is less than the Minimum Disbursement. 2.4 We will make available to you reports. It is your responsibility to check your reports on a regular basis. 3. Your responsibilities 3.1 You shall ensure that all Organisation Information posted onto the Service website shall remain current, complete and accurate. 3.2 You must not at any time suggest that you are acting on our behalf. 3.3 You must not process Payments made by any trustee, governor, director, employee or other member of your organisation (or other individual closely connected with your organisation) except for legitimate purchases of goods or services (excluding supply of cash) provided by you. 3.4 You must not allow anyone else to use equipment which would allow them to accept and/or initiate Payments under this Agreement. 3.5 Unless we agree in writing in advance, your Bank Account shall be in the name of the Client and held at a UK clearing bank. 3.6 You shall be responsible for the prompt and accurate delivery of all goods and services ordered through the Service. You acknowledge that we are an intermediary chosen by you to provide the Service only. 3.7 If you use the direct debit facility with us, you must follow any Direct Debit set up and processing instructions that we may provide to you from time to time. 4. Chargebacks and refunds Isuz Ltd. April 2015 version 4.1 In some circumstances the Purchaser may be able to seek a reimbursement of a Payment which has already been settled. Alternatively, a bank may refuse to settle a Payment or may reverse a Payment. In such circumstances: (a) if we have not yet paid you with respect to that Payment, we will not be required to pay you with respect to that Payment; or (b) if we have already paid you with respect to that Payment, you will have to pay it back to us. In either case, the relevant amount is referred to in this Agreement as a “Chargeback”. 4.2 If you have to pay us back for a Chargeback such amount will be a debt from you to us which you will owe immediately, and you agree that we are entitled to deduct the relevant amount from any Disbursements or (where we hold insufficient monies on your behalf) send you our invoice. 4.3 If we do not pay you or you have to pay us back with respect to any Payment, in each case as permitted in this Agreement, we will not have any responsibility to deal with the Purchaser ourselves or to try to obtain payment from the Card Issuer, bank or any other person. 4.4 If we reasonably consider that you have too many Chargebacks, we may terminate this Agreement under condition 13. 5. Our Charges and Fees 5.1 You must pay us the Charges and Fees (plus any VAT if applicable) on production of our invoice. 5.2 We may change the rate or basis of our Charges and Fees at any time. If we do this, we will, where possible, tell you at least 30 days beforehand in accordance with condition 12. 6. Payment security 6.1 We are under various obligations to our bank. Where our bank requires us to change the arrangements with you, we shall need you to assist us with compliance where appropriate. If we (or our bank) is not satisfied with the measures that you need to take so as to meet the applicable standards, we may terminate this Agreement in accordance with condition 13. 6.2 You agree and acknowledge that should you or any of your agents or subcontractors suffer a Data Compromise, or suspect you or they have suffered a Data Compromise, you will notify us as soon as is reasonably practicable. 7. Your responsibility for our losses 7.1 If a claim is made or a defence is raised against us because of something you (or any of your employees, agents or sub-contractors) do or fail to do, or if you breach this Agreement, you must indemnify us. This means that you must pay the full amount of our Losses relating to or in connection with any such claim, defence or breach of this Agreement. This includes full investigation, administration and legal costs. 7.2 The circumstances when this may apply include but are not limited to: (a) if you fail to supply goods or services or you supply faulty goods or services; or (b) any fraud on your part or the part of one of your employees, agents or subcontractors. 7.3 In the event of any fees (including registration fees if applicable), fines, costs, claims or liabilities being passed to us by any regulatory body arising out of our relationship with you or as a result of you breaching this Agreement, we will require them to be met by you for payment and you will reimburse us for such amount on demand. 8 Purchaser disputes and preventing fraud You must give us all reasonable help we may ask for to detect, prevent and investigate fraud and to help us handle any claim against us in relation to a Payment. 9 Set off and delayed payment 9.1 Without telling you beforehand, we may reduce any amount we owe you (under this Agreement or any other relationship between us) by any amount that you owe us (under this Agreement or otherwise, including, for example and without limitation where we have paid any sums to you in error or under a different agreement or arrangement you may have with us). 9.2 In any of the following circumstances (and in addition to our rights under condition 4.1), we may: (i) delay the date on which we are required to pay you the Disbursement; (ii) otherwise retain any amounts we owe to you; where: (a) we reasonably believe that you will become liable to us; (b) any of the circumstances set out in condition 13.1 apply, whether or not we terminate this Agreement; (c) if the value of Refunds is more than the value of Payments; (d) where you have not yet supplied the goods or services referred to in the Organisation Information and an Insolvency Event occurs or we reasonably believe it is likely to happen; or (e) if we become aware of, or reasonably suspect fraud on your part or the part of one of your employees, agents or sub-contractors. 9.3 Our rights under condition 9.2 will continue until: (a) you become liable to us, following which we will pay you the relevant balance (if any) after deducting (as permitted under condition 9.1) the amount of your liability to us; or (b) we are satisfied (at our discretion) that you will not or cannot owe us any liability or, if you do, you will pay us promptly, following which we will pay the relevant amount to you, and you agree that such dates may occur after termination of this Agreement. 9.4 You acknowledge and agree that you have no legal or beneficial interest in any monies we would otherwise be required to pay to you if this condition 9 did not apply. 10. Limit on our liability 10.1 Subject to condition 10.6, we will not be liable to you if we or our agents or service providers cannot carry out our responsibilities under this Agreement as a result of anything that we cannot reasonably control. This includes, but is not limited to: (a) any machine, data processing system or transmission link failing to work for reasons beyond our reasonable control; (b) the occurrence of any industrial disputes; or (c) any act of God. 10.2 Subject to the other terms of this condition 10 our maximum aggregate liability arising under or in connection with this Agreement (howsoever arising, whether in contract, tort (including negligence) or otherwise) in respect of any event or series of connected events (and whether an act, omission or breach Isuz Ltd. April 2015 version of statutory duty of us or any of our employees, agents or subcontractors), shall not in the aggregate exceed an amount equal to the Licence Fee and Charges and Fees for the calendar year in which the event resulting in liability arises. 10.3 The maximum aggregate liability limitation set out in condition 10.2 shall not apply to our obligations to pay you the Disbursement (subject to our right to withhold monies or set off in accordance with this Agreement), or to apply the correct Charges and Fees to your account. 10.4 We will not be liable to you in any circumstances for any Losses arising under or in connection with this Agreement which are: (a) a loss of business, reputation, opportunity, profit, interest, goodwill, revenue or anticipated savings, (in each case, whether such loss is direct or indirect or consequential), or (b) any type of special, punitive, consequential or indirect loss whatsoever. 10.5 If you wish to make a claim against us under this Agreement you must notify us and give us such details of the loss as we may request as soon as you have identified it and in any event within six months after you become aware or should reasonably have become aware of the event or omission on which your claim is based. If you do not do so we will not be liable to you, subject to condition 10.6. 10.6 Nothing in this Agreement, including the limits and exclusions in conditions 10.1 to 10.5, shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot by applicable law be excluded or limited. 11. Confidentiality You must treat information about Purchasers, Payments and Failed Payments as confidential, and except as otherwise specified in this Agreement, you must not disclose or use these details. You must keep all data relating to Payments, Failed Payments and Refunds safe. You must inform us immediately should any Purchaser data (including any bank data of the Purchaser) be stolen, compromised or disclosed in any way. 12. Changing this Agreement We may change the terms of this Agreement at any time. We will write to tell you about any changes in advance. We will normally give you at least 30 days’ notice of any changes but may give less if required by our bank or other payments supplier. In certain exceptional circumstances, such as where we suspect fraud, we may make changes before telling you. 13. Ending or suspending this Agreement 13.1 Normally we will give you at least 30 days’ notice in writing if we want to end this Agreement. However, in certain circumstances we may end or suspend this Agreement by giving you immediate written notice. Such circumstances may include but are not limited to where: (a) an Insolvency Event occurs, or we reasonably believe that it may occur; (b) you fail to comply with requirements set out in condition 6; the (c) we are required by our bank to terminate this Agreement; or (d) you fail to make payment due under, or fail to comply with any of the terms of any other arrangement you may have with us. 13.2 You may end this Agreement at any time by giving us at least 30 days’ written notice. If you end this Agreement, you shall also be deemed to have given notice to terminate the Licence (on the same period stated in this condition) unless we agree otherwise in writing. Any element of any Licence Fee shall not be reimbursed. 13.3 If we have a right to end this Agreement and we continue to accept and make Disbursements with you, this will not prevent us from terminating this Agreement at a later date. 13.4 If this Agreement ends, we shall account to you for all monies received by us on your behalf under this Agreement (less any of our outstanding Charges and Fees). 13.5 If this Agreement ends, you will continue to be liable to us for all obligations which arose before or in relation to Payments occurring before the date the Agreement ends. Any term of this Agreement which is expressly or by its nature intended to come into or continue in force after this Agreement ends, including but not limited to conditions 2, 4, 5.1, 6, 7, 8, 9, 10, 11, 12, 13.4 to 14.3, 15, 19, 21, 22 and 23 will continue after this Agreement ends. 14. Transferring or sharing this Agreement enforceability of the other provisions of this Agreement. 14.1 You may not transfer any of your rights under this Agreement to any other person. You may not allow anyone else to do any of the things which you are allowed or obliged to do under this Agreement. 19. Entire Agreement 14.2 You are liable for anything an agent, subcontractor or employee of yours (or anyone who could reasonably be taken to be an agent, subcontractor or employee of yours) does or fails to do. This applies whether or not we have knowledge of your use of the agent or sub-contractor. 14.3 We may assign or transfer any of our rights or obligations under this Agreement or subcontract any of our responsibilities under this Agreement to anyone we choose. You agree to execute any document we reasonably require in order to effect such a transfer. 15. Failure to use our rights We will not lose any right we have under this Agreement if we do not use that right or delay in using it. Using a right or part of one will not prevent us from using that right or any other right in the future. Our rights are in addition to any rights or remedies we have under law. 16. Communicating with you 16.1 We may send any written notice to your registered office or your last place of business which we know about and you must keep us up to date with your contact details at all times. You may send any written notice to us at the address provided by you to us from time to time or any other address we give to you for this purpose from time to time. If any notice is sent by first class post it will be treated as being received at noon three days after it was posted (seven days in the case of second class post); and in your case, this applies even if it is not delivered or if it is returned undelivered. 16.2 We may also contact you by letter, phone or computer (including email). 17. Exclusion of third party rights Neither we nor you intend that by virtue of the Contracts (Rights of Third Parties) Act 1999 any of the terms of this Agreement should be enforceable by another person. 18. Unenforceable terms If any condition of this Agreement is or becomes illegal or unenforceable then it will be deemed to be deleted from this Agreement and will not affect the Isuz Ltd. April 2015 version This Agreement sets out the whole agreement and understanding between us and you and overrides any previous agreements and understandings between us and you relating to its subject matter. Any prior communications by us and you are not included as part of this Agreement. 20. Law This Agreement is governed by English law and both you and we submit to the exclusive jurisdiction of the English courts. 21. Using information about you and your business 21.1 You agree that we use credit reference and fraud prevention agencies to: (a) make enquiries when you ask us to provide services to you, or to assist us in managing the services we provide to you under this Agreement; and (b) share information: (i) when we tell you, for example, if we have required you to pay an amount you owe us and we do not receive satisfactory proposals from you within 28 days of formal demand; and (ii) if you give us false or inaccurate information or we suspect fraud. 21.2 You agree that we may give your information to: (a) people who provide a service to us or are acting as our agents, on the understanding that they will keep your information confidential; (b) anyone we transfer or intend to transfer our rights to under this Agreement. 21.3 We may also disclose your information if we have a duty to do so. 21.4 We may use your information to manage the services provided by us under this Agreement. To help us develop and improve our services to you and other customers and protect our interests we may also use your information for assessment, testing (including systems tests) and analysis, including credit and/or behaviour scoring, statistical, market and product analysis in order to generate statistical reports to be shared internally or externally with companies for their own purposes. These reports are aggregated and will not contain any information that identifies you or your business. 21.5 If you are an individual you can request a copy of your information from us. We may charge a fee for this service. 22. Warranties We and you both undertake with each other that: (a) during this Agreement, we and you will each comply with (and you will not do anything that will cause us not to comply with) all applicable legal and regulatory requirements; (b) we and you are duly organised, validly existing and in good standing under the laws of England and Wales, and are authorised to enter into and perform our and your responsibilities under this Agreement. In your case you are authorised to enter into this Agreement on your own behalf and you are duly qualified and licensed to do business in the jurisdictions in which you operate; (c) there are no legal actions or regulatory investigations pending or (to the best of our or your knowledge) threatened against us or you that might affect our or your ability to perform our or your respective responsibilities under this Agreement; (d) you have in place all relevant insurances in respect of the goods and services being offered by you through the Service and that any tour operator with whom you have contracted is reputable and similarly insured for cover that is usual for any trip of the type that you are offering; and (e) in your case: (i) performing the terms of this Agreement will not violate any other enforceable agreements to which you are party; and (ii) all information provided in connection with this Agreement is true, accurate, and complete. 23. Compliance and regulatory issues 23.1 Neither you nor we shall be required to take, or refrain from taking, any action which would result in a breach of any of the requirements referred to in condition 22(a) above. 23.2 Where any such requirement involves both us and you, we or you shall provide the other promptly with any relevant information for its compliance and all reasonable assistance in connection with any investigation by any regulatory authority.