CDI Annual Conference
18th October, 2014 dr. Jutta König movingexperience@planet.nl
j.konig@vanede.nl

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1 Bonn, Germany
3 Paris, France
5 Canberra, Australia
8 Salisbury, Rhodesia
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13 Den Haag, Holland
17 Leiden, Holland
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24 Maastricht, Holland
28 Lanaken, Belgium
34 Friesland, Holland
39 Singapore
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44 Friesland, Holland
49 Loosdrecht, Holland
Career Counseling and Crossing Borders movingexperience@planet.nl

The development of multicultural identity and diversity management in a globalizing world.
Career Counseling and Crossing Borders movingexperience@planet.nl

1. Insights from my thesis
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Numbers of individuals crossing borders
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Hybrid identities: Identities affected by crossing borders
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Pillars of identity, migration and work
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Pilot: Career coaches and graduated refugees
2. Global perspective from vantage point as chair of
ICCI
Career Counseling and Crossing Borders movingexperience@planet.nl

 More than 232 million individuals live outside their country of origin (United Nations 2013)
 16,7 million refugees and asylum seekers
(UNHCR, 2013)
 5 million international students study abroad each year (ICEF monitor, 2014)
 50,5 million expatriates growing annually with
2,4% each year since 2009 (Finaccord, 2013)
Career Counseling and Crossing Borders movingexperience@planet.nl

 Global nomads
 Second and third generation migrants
 Children of culturally mixed marriages
Two thirds of the world population speak two or more languages!
Career Counseling and Crossing Borders movingexperience@planet.nl

Petzold & Heinl 1983
Career Counseling and Crossing Borders movingexperience@planet.nl

Figure 2: Crumbling pillars of identity during migration with work
Career Counseling and Crossing Borders movingexperience@planet.nl

Career Counseling and Crossing Borders movingexperience@planet.nl

Career Counseling and Crossing Borders movingexperience@planet.nl

“ In a globalizing world society with increasing cultural interconnections, different cultural identitiescoming together in one and the same person- may easily imply a rivalry or conflict of different selves ”
Bhattia and Ram 2001, Hermans 2001
Career Counseling and Crossing Borders movingexperience@planet.nl

“In my case the efforts of these years to live in the dress of Arabs and imitate their mental foundation quitted me of my English self and let me look at the
West and its conventions with new eyes. At the same time, I could not sincerely take on an Arab skin; it was affectation only … Sometimes these selves would converge in the void and then madness was very near, as I could believe it would be near the man who could see things through the veils at once of two customs, two educations, two environments”
T.E. Lawrence of Arabia (1882-1935)
Career Counseling and Crossing Borders movingexperience@planet.nl

 English position
 Arabic position
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In between position
Meta or bird’s eye view position
Career Counseling and Crossing Borders movingexperience@planet.nl

Career Counseling and Crossing Borders movingexperience@planet.nl

“Ethnic identity is socially defined and constructed,
…it also provides a foundation of self understanding and a source of positive or negative self feelings” (Verkuyten
2005:3)
“The development of immigrant identities in diasporic communities occurs in a constant process of negotiation, intervention and mediation shaped by issues of race, gender, sexuality and power. Under the influence of an implicit or explicit dialogue with political, social, psychological and cultural factors identities may change” (Bhatia and Ram 2001).
Career Counseling and Crossing Borders movingexperience@planet.nl

Disintegration in shifting cultures Self differentiation
Loose boundary control Well developed boundary control
Difficulty in decision making Self as choice maker
Alienation Dynamic in between-ness
Self absorption Authenticity
No recognised reference group Marginal reference group
Multiplistic Commitment within relativism
Conscious of self Conscious of choice
Troubled by ambiguity Intrigued by complexity
Never “at home” Never not “at home”
Career Counseling and Crossing Borders movingexperience@planet.nl
( Bennet J.)

Kate
Ginger
Filoster
Buwono
Bibi
Lisa
Django
Elise
Luc
Mimi
Henri
Lelie f m f f f m f f m m/f age (2003) # countries Culures called own f 45 3 USA, Russian, Jewish, Dutch f m
35
55
4
2
Dutch, Global Nomad, SE Asian
German, Dutch, migrant
51
44
59
48
4
9
2
4
British, Dutch Jew, Dutch, USA, Javanese
Inter/multicultural, Global Nomad, USA
English, Dutch
Dutch, German, English, Egyptian
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46
46
46
55
2
4
5
9
1
Dutch, USA, Ethiopian, Kenyan, TCK
French, Dutch no own culture, bit of Dutch & Surinam
Turkish, French, Dutch
Dutch with Chinese, German, Frisianinfl.
Career Counseling and Crossing Borders movingexperience@planet.nl

 All global nomads could identify different cultural positions
 In all candidates a tension between personal cultural positions is seen.
 Some cultural positions retreat in the cultural position repertoire (powerlessness and isolation)
 Anger, hiding, selective openness used as strategies to manage multicultural selves
 PEACE methodology enhances wellbeing
Career Counseling and Crossing Borders movingexperience@planet.nl

 12 graduated refugees annually since 2003
 Two years of supervision sessions once every six weeks to monitor process
 Writing of case studies reflecting on process
Career Counseling and Crossing Borders movingexperience@planet.nl

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“They don’t understand my metaphors”
“They do not arrive on time”
“My methods do not work: writing a self analysis”
“Risk of re-traumatisation through self refelction”
“25 year olds caring for whole family who do not speak the language ”
Career Counseling and Crossing Borders movingexperience@planet.nl

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“Sociologist working as night watchman in an asylum ”
“Engineers working as taxi drivers”
“Doctors hearing that their language skills are not good enough ”
 Tell Dutch to become more language tolerant
 Many experiences of discrimination at work
Career Counseling and Crossing Borders movingexperience@planet.nl

 Coaches became more conscious and sensitive to their own cultural conditioning.
 Slowed their pace of converstaion, checked regularly to see if they were being understood.
 Used simpler language
 Longer process than for native Dutch clients
 Very rewarding
 Clients added value to companies by expanding global reach
 Supported extended families in country of origin
Career Counseling and Crossing Borders movingexperience@planet.nl

 Be aware of global trends and market conditions
 Invest in international networks
 Develop your cultural intelligence
 Learn about your profession in other cultural environments
 Teach your skills to others hungry for information
 Reinforce life long self funded learning
 Guide clients to use competency /skill based vocabulary rather than course of study
Career Counseling and Crossing Borders movingexperience@planet.nl

 Invest in organisational diversity
 Create mentoring systems for mutual learning between locals and migrants
 Use culture sensitive tests
 Raise awareness to the cultural aspects of career coaching
 Develop cultural intelligence
Career Counseling and Crossing Borders movingexperience@planet.nl

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Create safe spaces
Slow down pace of speaking
Share stories
Celebrate difference
From diversity management to alterity politics
Janssens and Steyaert 2001
Career Counseling and Crossing Borders movingexperience@planet.nl

Career Counseling and Crossing Borders movingexperience@planet.nl

www.careercertification.org
Career Counseling and Crossing Borders movingexperience@planet.nl

 Struggle with diversity in workforce in countries with many immigrants
 Stagnant wages
 Decline in organised labour
 Increased underemployment
 Skills gap
 No money available for training
Career Counseling and Crossing Borders movingexperience@planet.nl

 Outplacement is out
 Shorter, less expensive career management services sought after
 Longevity of careers is a focus creating changing dynamics of retirement
 Increased interest in certification (from military and government)
 In Canada a provincial career certification is being adapted opposed to adopting a global certification
Career Counseling and Crossing Borders movingexperience@planet.nl

 NICE: Network for Innovation in Career Guidance and Counseling in Europe: professional roles and competence standards.
http://www.nicenetwork.eu
 Interest in certification in from former Eastern
European countries
 Different retirement ages (in Austria is 58,In
Netherlands 67)
 Diversity of approaches
Career Counseling and Crossing Borders movingexperience@planet.nl

 Increasing pressure from governments for certification to protect the buying public
 Gradual process of professional bodies starting to cooperate together to provide training and certification to make the career coaching profession more professional
Career Counseling and Crossing Borders movingexperience@planet.nl

 China, India, Indonesia and Brazil, emerging nations together make up 43% of the world’s population creating the greatest demand for career professionals to meet rapidly developing economies.
 Hunger for knowledge about career guidance, counseling and certification
 Confusion about what certification means
Career Counseling and Crossing Borders movingexperience@planet.nl

AIOSP
IAEVG
Career Counseling and Crossing Borders movingexperience@planet.nl

QUALIFICATION licence to practice
ACCREDITATION professional recognition
CERTIFICATION independent professional assessment
Community & Professional Confidence
Career Counseling and Crossing Borders movingexperience@planet.nl

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 Certification for full spectrum of career management specialties
Independent of sales & training organizations
Industry created, validated and controlled
Global fellowship of select, experienced career management practitioners and leaders
Board certification based on stringent portfolio review
Career Counseling and Crossing Borders movingexperience@planet.nl

Certifying Excellence in Career
Management Globally
Recognizing
DIVERSITY:
Recognizing
EXCELLENCE:
Recognizing
GROWTH:
Building
NETWORKS:
Encouraging & embracing DIVERSITY of Practice,
Service, Cultural and Regional needs.
Certification based upon COMPETENCY at differing levels of professional service delivery. Developing
International Standards for Practitioner,
Organization, or Program.
Actively promotes & supports CONTINUAL
PROFESSIONAL GROWTH, recognizing different
STAGES OF DEVELOPMENT both within profession and across global regions.
Seeks to become a certification HUB developing a unified voice and global reach.
Actively seeks ALLIANCES between training, development, and support providers.
Career Counseling and Crossing Borders movingexperience@planet.nl

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Career Counseling and Crossing Borders movingexperience@planet.nl

 Guide and advise applicants and individuals who wish to upgrade certification
 Supervise, assess and establish certification eligibility
 Recommend candidate to the Board for review
 Maintain ongoing Mentor/Advisor role
Career Counseling and Crossing Borders movingexperience@planet.nl

 World class credentials
 Competitive edge
 International network of outstanding professionals
 Thought leadership
Career Counseling and Crossing Borders movingexperience@planet.nl

Detailed information can be found at: www.careercertification.org
Career Counseling and Crossing Borders movingexperience@planet.nl

Career Counseling and Crossing Borders movingexperience@planet.nl