The University of Texas at Dallas Naveen Jindal School of Management Rackspace Hosting Investment Report Industry: Information Technology Services Recommendation: Buy Rackspace Hosting, Inc. (NYSE: Rackspace) Date: 1/25/2013 Sector: Technology Industry: IT Services / Consulting Recommendation: Buy 36% average revenue growth, 2x the industry 18% average revenue growth Rackspace earned $1.03B revenue in 2011, 2.8x its revenue in FY07. The company had an average 36% y/y growth rate during FY07 - FY11, 100% higher than the industry average 18%. It is estimated to maintain the strong growth with a 28% CAGR through 2016. Founded: 1998 / IPO: 2008 Headquarter: San Antonio, TX Data Centers: Grapevine, Richardson, Chicago, Herndon, Ashburn, London, Slough, Hong Kong Scales: 4,596 Rackers; 197,635 Customers; 89,051 Servers Target Price (12/31/13): $ 90.07 (+14.11%) Current Price: $ 78.93 120% higher than industry EBITDA margin Rackspace has an estimated EBITDA margin 33% in FY12. The company is estimated to increase its EBITDA margin to 35.8% by 2016, 2.2x higher than industry average EBITDA margin. 46% CAGR on number of customers The sustainable business model and outstanding “Fanatical Support” help Rackspace continue attracting new customers. By 3Q12, the company provided service to almost 200,000 customers, which was a 6x increase from 2007. Solid financial metrics Market Cap: $ 10.81B Shares Outstanding: 136.95M Our analysis of Rackspace shows very solid financial metrics. It outperforms the industry average in profitability, operating efficiency, liquidity, and solvency. In the past five years, ROE increased from 11.8% to 15.1%. Float: 111.59M Bullish stock performance Institutional Ownership: 79% Revenue ($mm) On 1/25/13, Rackspace’s stock price reached $78.93, an 84% increase from its 52-week-ago price. Esimated target price is $90.07, a 14% increase from current price. We rate Rackspace common shares as a buy recommendation. $3,500 $2,800 $2,100 $1,400 $700 $0 07A 08A 09A 10A 11A 12E 13E 14E 15E 16E Net Income ($mm) $420 $350 $280 Valuation Ratios $210 Price/Earnings (TTM) Price/Earnings (Forward) $140 PEG (5 year expected) $70 EV/EBITDA (TTM) $0 07A 08A 09A 10A 11A 12E 13E 14E 15E 16E Earnings per Share $3.00 $2.50 Per Share Data 109.63 89.05 Earnings (TTM) Sales (TTM) 0.72 0.95 3.01 Book Value (MRQ) 5.71 28.73 Cash Flow (TTM) 2.90 Profitability Ratios (%) Management Effectiveness (%) Gross Margin (TTM) Operating Margin (TTM) 71.37% 13.14% Return on Equity (TTM) Return on Assets (TTM) 15.09% 9.20% Net Profit Margin (MRQ) 8.11% Return on Capital (MRQ) 12.5% Financial Strength $2.00 Dividend Information $1.00 Quick Ratio (MRQ) Current Ratio (MRQ) $0.50 LT Debt/Equity (MRQ) 10.0% $0.00 Total Debt/Equity (MRQ) 19.2% $1.50 07A 08A 09A 10A 11A 12E 13E 14E 15E 1.3 1.5 Dividend Yield Dividend per Share (MRQ) - Payout Ratio (MRQ) - 16E 1 Rackspace Hosting, Inc. (NYSE: Rackspace) Business Description & Business Model Figure 1: SWOT Analysis (Appendix 1) Rackspace is one of the leading companies providing managed hosting services. It is also an early cloud-computing adopter in the rapidly growing public cloud infrastructure-as-a-service (IaaS) market. It offers a portfolio of services, including dedicated cloud hosting1, public cloud hosting, private cloud hosting, and hybrid hosting. Rackspace differentiates itself through high quality support known as “Fanatical Support” (See Competitive Positioning), proprietary software, and infrastructure scale. The company mainly serves small and medium-sized businesses (SMBs) and is developing more Fortune 100 enterprise customers. It is also the initial sponsor of OpenStack, an open-source cloud management platform. Rackspace operates eight data centers worldwide and has customers in over 120 countries. Source: Team estimates Table 1: Rackspace Business Model Rackspace Business Model Broad Group of Customers No customer >2% of sales Customers in more than 120 countries Fanatical Support Differentiation Subscription based, recurring revenue model Consecutive growth since inception Growth nearly all organic "Loyalty Model" Drives Profitability and Returns Unit based economics Lean services delivery model Source: Company reports Table 2: Rackspace mainly operates in the Complex Managed segment ($ mm) US Hosting Infrastructure Svcs 2011 2012 2013 2014 2015 2016 11 - 16 CAGR Shared & VPS 1,806 1,855 1,923 1,995 2,066 2,129 3.3% 561 582 603 625 647 669 3.6% Complex Managed 6,914 7,468 8,057 8,678 9,309 9,944 7.5% Co-location 2,057 2,223 2,404 2,598 2,798 3,004 7.9% Dedicated Total US 11,338 12,128 12,987 13,897 14,820 15,746 6.8% Global Hosting Infras Svcs 2011 2012 2013 2014 2015 2016 11 - 16 CAGR Shared & VPS 4,938 5,093 5,331 5,570 5,785 5,990 3.9% Dedicated 1,534 1,598 1,672 1,745 1,812 1,882 4.2% 18,904 20,505 22,334 24,229 26,068 27,977 8.2% Co-location 5,624 6,104 6,664 7,254 7,835 8,451 8.5% Total global 31,000 33,300 36,000 38,800 41,500 44,300 7.4% Complex Managed Source: IDC and team estimates Figure 2: 2011 U.S. Managed Hosting Market Rackspace offers companies a solution to shift IT investment from premise-based to cloudbased. It has a subscription-based business model that contributes approximately 98% of the total revenue on a recurring basis. At its core, Rackspace is a service company delivering premium-quality “Fanatical Support” (Table 1). The company follows Economic Value Added (EVA) pricing discipline to ensure that growth and capital investments create stockholder value. Industry Overview Managed Hosting Managed hosting provides IT solutions for dedicated companies Managed hosting, which is also known as the “dedicated cloud” as defined by Rackspace, refers to services that offer a single server or services for a specific customer. The customer has full administrative privileges and is responsible for all functions. Managed hosting services free customers from owning and managing in-house data centers. Target customers in this segment are mainly large corporations. The managed hosting market has an estimated 7.5% CAGR in the U.S. and 8.2% globally through 2016 Segments of the “hosting infrastructure service” market are shown in Table 2. Rackspace falls into the complex managed hosting segment, which totaled $7.47B in 2012 and is expected to reach $9.94B in 2016, resulting in a 7.5% CAGR. We estimate that the global complex managed hosting market will have an 8.2% CAGR through 2016. The fragmented market will experience consolidation. The top three players are projected to seize close to 45% of total market The U.S. hosting infrastructure service market is very fragmented (Figure 2). In 2011, the top three players (IBM, AT&T, and Rackspace) inside the hosting infrastructure market account for nearly 27% of the U.S. market. Companies who can maintain their advantages and hone their merger-integration skills will be able to survive and expand their market share. After a rapid consolidation stage, companies will focus more on expanding their core business and continue to outperform competitors. Based on the Harvard Business School consolidation life cycle model (Appendix 2), we estimate that the top three companies inside the market will be able to represent nearly 45% of the total market share as the industry matures. Public Cloud The Public cloud provides pooled IT resources on demand The public cloud offers on-demand computing, storage, and network resources in a shared multi-tenant environment. The public cloud delivers cost saving and efficient IT solutions that utilize the pay-per-use models and help customers turn long-term capital expenditures into short-term recurring operating expenses. The public cloud is also able to reallocate computing resources promptly based on customers’ IT needs. Source: IDC and team estimates IaaS is the fastest growing cloud sector with 34% CAGR and expected to be a 20.1$B market in 2016 The IaaS market is critical as it provides fundamental support to all other cloud segments. In this market, Rackspace operates in cloud computing and storage services. 1 Dedicated Cloud, Managed Cloud, Dedicated Hosting, and Managed Hosting are same concepts. 2 Rackspace Hosting, Inc. (NYSE: Rackspace) Figure 3: Managed Hosting Landscape from 2010 to 2012 Table 3: Public Cloud IaaS Market Growth ($ bn) 2011 Cloud Compute Services y/y growth Storage as a Service y/y growth Total Cloud IaaS y/y growth 3.4 2012 4.9 2013 7.3 2014 10.8 2015 15.3 2016 54.5% 44.1% 49.0% 47.9% 41.7% 31.4% 0.9 1.1 1.7 2.4 3.3 4.2 36.1% 38.5% 22.2% 54.5% 41.2% 37.5% 27.3% 4.3 6.0 9.0 13.2 18.6 24.3 41.4% 51.2% 40.1% 50.0% 46.7% 40.9% 30.7% IDC estimated Cloud IaaS 5.7 y/y growth na 32.7% 29.7% 27.3% 26.5% 27.3% Team estimated Cloud IaaS y/y growth CAGR 20.1 42.7% 4.7 7.6 6.4 9.9 8.8 12.6 11.8 15.9 15.8 20.2 28.7% 20.1 33.6% 51.2% 35.9% 36.6% 34.8% 33.4% 27.7% Source: Gartner, IDC, and team estimates Competitive Positioning Source: Gartner Competitive Advantage Table 4: Rackspace and Competitors Type Major Players Do-it-yourself solutions with AT&T, Equinix, CenturyLink a colocation partner IT outsourcing providers CSC, HP, and IBM Pure-play Hosting providers AT&T,CenturyLink, Softlayer, GoGrid, Savvis Large technology companies Amazon, Microsoft, Google, IBM Source: Gartner and team estimates Figure 4: Service Comparison Service Features Rackspace Amazon EC2 Savvis IBM GoGrid Free Support 100% Guarantee As shown in the figure 3, Rackspace has been a leader in the managed hosting market since 2008 and has increased its competitiveness over the years. We categorize Rackspace competitors in four types (Table 4). Appendix 3 shows detailed comparision with other competitors. There are five reasons that differentiate Rackspace in the competitive landscape: Rackspace differentiates itself by the “Fanatical Support” service Rackspace enables clients to make strategic IT transitions without having to manage remote data centers or maintain its own IT staff. Rackspace is also one of the few companies that offer Service Level Agreements (SLAs) that would refund up to 100% of the customer’s bill if it did not maintain its 100% uptime guarantee. This business model helps Rackspace achieve long-term revenue generation (56 months stay per client) and low churn rate (0.9%). Figure 4 shows the detailed customer support features compared with other competitors. Specialist vs. Generalist No service provider in the market does everything well. Pure-play hosting providers are specialized in one area that it does extraordinarily well. Large players (Co-location & Network providers) offer a wdide range of services, but may miss certain specific crtieria that customers need. Rackspace’s laser-like focus positions itself as a mission-critical extension of its customers' IT department, differentiating itself from major technology companies (Amazon, Google, and Microsoft). Phone Real Person Support Live Chat Urgent Response 24 / 7 Online Resources Forums Source: Team estimates The economies of scale Rackspace has reached an industry benchmark of $1B run rate due to its large installed customer base and growth profile. This run rate contributes long-term cost advantages to the company, as evidenced by the increasing EBIT margin (Figure 5). The majority of the costs are upfront such as the labor to provide service and the fixed cost to install servers. There are few managed hosting and cloud IaaS companies who have achieved the same run rate (EMC, VMware, Cisco Systems, Oracle, and Intel). Figure 5: Rackspace EBIT Margin 15% 10% 5% 0% 2007A Gartner estimates that the total worldwide public cloud market will reach $206.6B in 2016 from $91.4B in 2011, representing 18% CAGR. Among all public cloud services, the IaaS segment will experience the fastest 33.6% CAGR through 2016 (Table 3). 2008A 2009A 2010A 2011A EBIT Margin Source: Company reports Table 5: Rackspace vs. Amazon Rackspace Performance Steady & predictable performance Service Delicated & Superior support Platform Open source Amazon Unstable performance Price Lower on average, can be expensive depends on services involved Lower for SMB, higher on average Do-It-Yourself solution Closed source Source: Cloud Spectator and team estimates Commitment to open technology standard Most of the managed hosting companies have utilized the cloud technology to enhance their services, offer more product varieties, and increase competitiveness. The open proprietary technologies enables clients flexibility in deployment / features, larger agility to scale up and down, standards for broad deployment, and no fear of lock-in. See detailed feature comparision in Appendix 4. Effective cost control During our visit to Rackspace, we were impressed by its meticulous cost control efforts. The headquarter was renovated from a mall and was purchased at a low price. As we entered the building, we felt a great sense of professional ambiance. The company uses low cost furniture and tools from local suppliers. In addition, it keeps operating expenses low by leasing data center space and locating outside major city centers. Rackspace vs. Amazon Rackspace is ranked #2 by market share in the public cloud industry next to Amazon. We compare Rackspace and Amazon in performance, service, platform, and price (Table 5). They 3 Rackspace Hosting, Inc. (NYSE: Rackspace) are differentiated by major services provided and utilized platforms. Amazon offers a big list of do-it-yourself (DIY) products at low prices, whereby Rackspace provides more direct, customizable, and personalized solutions. Rackspace also offers more stable and predictable performance, as shown in Appendix 5, and charges a lower price and offers more choices for SMBs, as shown in Appendix 6. Table 6: Rackspace’s Main Customers Criteria Support & Reliability Culture of customer service Focus on world-class customer outcome Customers Aon, Aramark Boston Celtics Full Hybrid Hosting Suite of Solutions GlamMedia, Github Portfolio approach = best fit for customers FreshBooks Technology form factor for every IT workload Product capability & Best Technical Features FIFA, Vodafone Repeatable and productized solutions Carlsberg Speed to market Richards Group Open source & standards-based Core|K12 Source: Company reports Rackspace should sustain a larger market share in SMBs because it offers select-a-size, customizable IaaS backed by comprehensive "Fanatical Support". It provides SMBs a lower cost of ownership of technology, which is essential for SMBs who typically have a smaller revenue base and limited IT talent available. In 2011, Rackspace has won the Best SMB Product award at the 2011 Cloud Computing World Series Awards for its managed cloud solution. Also, Rackspace has taken demonstrable steps to develop an enterprise-centric service. It enhances solutions for enterprises by introducing high-quality service, such as Intensive Support (Awarded “Product of the Year” by Frost & Sullivan). Rackspace has also increased its number of Fortune 100 clients from 32 to 60 in the past two years. With scaled capability and excellent service, Rackspace will be able to attract more enterprises that need customized service for their IT transformation. Financial Analysis Revenue and CAPEX Figure 6: Rackspace Revenue and EBITDA Margin $4,000 55% $3,000 45% $2,000 35% $1,000 25% $0 15% 08A 09A 10A 11A 12E Total Revenue, Net 13E 14E Revenue Growth 15E 16E EBITDA Margin Source: Company reports and team estimates Table 7: DuPont Factorization Analysis on Rackspace Year 2007 2008 2009 2010 2011 Profit Margin Asset Turnover 4.08% 4.80% 5.94% 7.45% 8.11% 1.08x 0.93x 1.09x 1.15x 1.12x Financial Leverage 2.54x 1.91x 1.74x 1.71x 1.59x Source: Capital IQ Figure 7: Rackspace 2012 Margins vs. Web Hosting Industry 80% 60% 40% 20% 0% Gross SG&A EBITDA EBITA EBIT Normalized Margin % Margin % Margin % Margin % Margin % Net Income Margin % RAX Indystry Source: Capital IQ and team estimates Rackspace’s revenue has grown 30% on average during FY07 – FY12. The IPO in FY08 led to a spike of revenue growth (Figure 6); the issuance provided Rackspace sufficient capital to acquire potential competitors and expand its business. The revenue growth during FY09 – FY11 was primarily driven by the increased services provided, which contained two components: increased number of new customers (almost doubled) and incremental services rendered to existing customers. We estimate the y/y growth in 4Q12 will be 26.7%, leading to 28.3% annual growth for FY12. During FY09 – FY11, Rackspace spent nearly 34% of CAPEX each year on new data center leasing and office build-outs. In addition, the company spent 67% on customer gear. Rackspace insists that there is a relation between customer-gear capital expenditure and incremental revenues: every $1 spent on growth CAPEX generates $2 additional revenue (Appendix 9). This revenue / CAPEX ratio has improved between FY09 – FY11 from 1.74 to 2.07 suggesting that Rackspace is operating more efficiently. Profitability and Margins Rackspace has increased its ROA from 5.1% to 9.2% and ROE from 11.8% to 15.1% during FY07 – FY12. DuPont factorization (Table 7) indicates that the surge is primarily driven by a doubling of the company’s profit margin (4.08% – 8.11%) and a drop in its financial leverage (2.54x – 1.59x), while the asset turnover was little changed (1.08x – 1.12x). Rackspace’s margins are generally higher than the industry average (Figure 7). Its EBITDA margin increased steadily from 24.1% to 31.1% during FY07 – FY12 because of its recurring revenue model and just-in-time approach. The decreases of COGS / revenue and SG&A / revenue are the leading factors for Rackspace’s higher EBITDA margin. During FY07 – FY11 cost of revenue as a percentage of revenue dropped from 32.7% to 30.2%; SG&A as a percentage of revenue dropped from 43.3% to 38.7%. The two ratios are expected to continue decreasing as the public cloud offers excess capacity utilization in a less humanized manner. Another driver of EBITDA margin is the service level. The higher the service level Rackspace provides, the more value it creates. Cash Flows Rackspace’s operating cash flow grew from $105M to $343M during FY07 – FY12. The operating cash flow as a percentage of revenue increased from 19% to 41%. The main uses of cash for Rackspace are capital expenditures and a few acquisitions. In FY10, the company spent $30M acquiring Cloudkick. It spent $117M, $145M, and $270M on capital expenditures in FY09, FY10, FY11, respectively. We estimate the capital expenditure will continue to grow in the future for expansion. 4 Rackspace Hosting, Inc. (NYSE: Rackspace) Figure 8: RAX 5-year Solvency 40 1.5 20 0.8 0 0.0 2008 2009 2010 2011 LTM Interest Coverage Ratio (Left Axis) Debt / Equity (Right Axis) In FY09 and FY10, Rackspace generated negative cash flows because it used cash to develop business and pay down its debt. We estimate Rackspace will continue generating positive total cash flows due to an anticipated significant increase in net income and minimal debt related payments. Balance Sheet and Financing Source: Capital IQ and team estimates Because Rackspace used a major portion of its cash to pay off its debt, its liquidity ratio experienced a downtrend during FY08 – FY10. However, as the debt decreased, both the current and quick ratio increased above 1.0, indicating greater operating liquidity. This also improved the firm’s long-term solvency, which is reflected by the fact that both the debt-toequity and interest coverage ratios are above historical levels (Figure 8). Figure 9: Rackspace’s Z score 24.859 19.314 17.365 8.052 5.948 Other uses of cash are payment for capital lease and debt. Rackspace recognizes its datacenter lease as a capital lease. The payment for capital leases increased from $13.9M to $65.8M during FY07 – FY11. The company repaid most of its debt during FY07 – FY10, resulting in $0.9M debt in FY11 from $211M in FY08. Rackspace’s Z score was 19.3 in 3Q12 (Figure 9), indicating a low risk of bankruptcy (above the 2.6 threshold for a financially sound company). The Z score has increased from 5.95 to 24.86 during FY08 – FY11, suggesting continuous improvement of its financial status. Investment Summary 2008 2009 2010 2011 LTM 3Q12 Source: Capital IQ and team estimates Figure 10: Operating Cycle of Managed and Cloud Hosting In the public cloud market, Rackspace will benefit from organic growth of existing customers, total market expansion, and share gains from other existing players. The public cloud IaaS business has an estimated 33.6% CAGR. We believe the IaaS is in the early stage of its business cycle and will expand significantly in the next four years (Figure 10). Throughout the forecasting period, Rackspace is expected to have significant upside potential by attaining an estimated 8.4% of the global IaaS market share. Source: CFA institute and team estimates Due to the fast expanding public cloud market, Rackspace should overshadow competitors in public cloud by FY16 according to our forecasting model. From enterprise IT spending, we observed a trend to move from traditional solutions, such as In-house IT and outsourcing, to emerging cloud solutions. Moving to cloud business can effectively increase Rackspace’s perserver efficiency and future ROC gains. We estimate Rackspace’s public cloud segment represented 23% of its total revenue in FY12 and can increase to 49% in FY16 (Figure 11). Figure 11: Rackspace Revenue Distributions 100% 80% 60% 40% 20% 0% 2007A 2008A 2009A 2010A 2011A 2012P 2013P 2014P 2015P 2016P Managed hosting Public cloud Source: Company reports and team estimates Figure 12: Rackspace EBITDA and EBITDA Margin $1,250 37% $1,000 34% $750 31% $500 28% $250 25% $0 07A 08A 09A EBITDA 10A 11A 12E 13E 14E 15E 16E EBITDA Margin % (Right Axis) Source: Company reports and team estimates Rackspace is gaining share in maturing managed hosting and leading in high-growth public cloud In the managed hosting market, Rackspace will benefit from market consolidation, total market growth and share gains from other smaller hosting companies, larger outsourcers, and inhouse IT departments. The managed hosting market has an estimated 7.5% CAGR. Throughout the forecasting period, Rackspace will represent 11.4% of the U.S. market share and 4.0% global market share. 22% “Fanatical Support” leads to sustainable business model Talented employees represent one of the most valuable assets. Rackspace will likely continue recruiting and retaining cloud experts to assure its “Fanatical Support” services. The comprehensive service should be able to secure Rackspace an enviable position within the future private cloud market. Rackspace has a variety of customers spreading over 120 countries. No single customer accounts for more than 2% of its revenue, securing its stable revenues in the future. EBITDA margin is expected to improve as market consolidates Rackspace has maintained steadily growing EBITDA margins over the last five years - 31.1% in the end of FY11 - as it keeps investing in the public cloud segment (Figure 12). Rackspace projects its longer-term target of adjusted EBITDA margin at 47% or more as the market matures, suggesting there is still significant upside potential. Rackspace has arranged lease agreements on data centers, thus its payments will match revenue more proportionally. We believe that Rackspace will be able to generate solid EBITDA margins of 32% – 35% over the next five years. 5 Rackspace Hosting, Inc. (NYSE: Rackspace) Solid financial metrics support Rackspace stock appreciation Rackspace delivers solid financials by displaying enviable revenue growth, efficient CAPEX, and service-improved margins. It also outperforms industry average in profitability, operating management, liquidity, and solvency. The five-year ratio analysis indicates a favorable trend for a continuation of Rackspace’s financial status. Over the past five years, Rackspace’s revenue has grown at an average rate of 28%. The high growth rate should continue due to business expansion and improvement of efficiency. In the past three years, ROE increased from 11.8% to 15.1% due principally to an increase in profit margin. Figure 13: Rackspace Cloud Products Portfolio Source: Company reports Table 8: Rackspace Target Price Methods Weight Target Price ($) Multiple 70% 90.87 Precedent Transaction 10% 91.18 Discounted Cash Flow 20% 86.70 Total 100% 90.07 Source: Team estimates OpenStack should help Rackspace expand addressable market Rackspace was one of the major contributors to OpenStack, an open source cloud platform enabling companies to build, deploy, and manage cloud computing in all forms. This platform can potentially expand its addressable market by allowing Rackspace to extend services to future OpenStack users and handle much larger deployments. However, since OpenStack is a best-effort platform with incomplete features and Rackspace is no longer its major contributor, additional time and data are needed to ensure its potential. Valuation Three methods were used to derive a weighted one-year target price $90.07 (Table 8). Trailing Multiple Method Figure 14: Rackspace TEV/EBITDA Multiple Trend Rackspace’s eight-quarter trend suggests 21.5x trailing TEV/EBITDA for FY13 25 Rackspace’s trailing TTM TEV/EBITDA multiple has remained stable for the past eight quarters, ranging from 17x to 24x. Based on its previous trend (Figure 14), we forecast 21.5x as TTM TEV/EBITDA for 4Q13. In our projected financial statements for FY13, the estimated total debt (including capital leases), cash, and shares outstanding as of 12/31/13 are $162.4M, $235.7M, and 136.9M respectively. Therefore, the implied one-year target price is $90.87 (Table 9). 20 15 10 5 0 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 … 4Q13E Source: Capital IQ and team estimate Table 9: Rackspace TEV/EBITDA Trend Valuation (MM) FY13 E Implied TEV Implied Eqt Value Implied Share Price EBITDA $575.18 $12,366.41 $12,439.74 $90.87 Source: Capital IQ and team estimates One-year target price is supported by multiples of comparable companies Table 10: Comparable Multiples, as of 1/25/13 TEV/ Company Name Akamai Technologies, Inc. Equinix, Inc. Citrix Systems, Inc. Red Hat, Inc. Median Mean Rackspace Hosting, Inc. Share Price/ Sales EBITDA Diluted BV of TTM TTM EPS Tangibles 5.2 7.3 5.1 7.8 6.3 6.4 8.6 12.9 17.2 21.7 37.7 19.5 22.4 28.7 Source: Capital IQ and company reports 38.0 92.4 39.1 75.7 57.4 61.3 109.7 5.0 11.0 14.0 14.6 12.5 11.2 15.7 We selected four companies with similar size and business to Rackspace (Appendix 16). We used the TEV multiples instead of equity multiples, because the capital structures of Rackspace and its peers are substantially different (Table 10). After comparing Rackspace with these companies, we estimate that Rackspace’s TTM TEV/EBITDA for FY13 ranges from 19x to 22x, leading to a implied price range $80.36 – $92.97 (Table 11). Since Rackspace has a higher-than-average TTM operating profit growth, the second largest three-year CAGR, and increasing market share, a high price within the range should be reasonable, offering support for the target price derived from the eight-quarter trend. Table 11: Valuation based on TEV multiples Multiple Range FY13E Implied TEV Range Multiples Low - High EBITDA Low High TEV/EBITDA 19.0x 22.0x 575.2 10,928.5 12,654.0 Implied Equity Value Low - High 11,001.8 12,727.3 Implied Share Price Low - High 80.36 92.97 Source: Capital IQ and team estimate The transaction method also implies the same target price In the year 2011, three companies that operated in the cloud industry were acquired and taken private. These companies have either lower growth or less profitability than Rackspace (Table 12). We assumed a 27x TEV/EBITDA (before transaction) for Rackspace, with consideration of its much higher growth and profitability, increasing market share, and consolidation potential. Table 12: Comparable Transactions Target Savvis, Inc. Terremark Worldwide, Inc. NaviSite, Inc. Rackspace Hosting, Inc. Acquirer CenturyLink, Inc. Varizon Communications, Inc. Time Warner Cable, Inc. TTM EV/EBITDA Revenue 3 yr CAGR Net Profit Margin Market Share 12.93x 7.1% -2.2% 5.7% 22.12x 28.3% -5.8% 1.3% 12.00x -2.8% -9.0% 1.0% *27.00x 27.2% 7.9% 6.7% Source: Capital IQ, *team estimate After discounting a 25% control premium, the one-year target price of Rackspace is estimated at $91.18, which is consistent with the price derived from the previous two methods. 6 Rackspace Hosting, Inc. (NYSE: Rackspace) Discounted Cash Flow (DCF) Table 13: Rackspace WACC: 11.3% Key Assumptions in WACC Tax Rate Levered Beta Risk-free Rate Equity Risk Premium Company-Size Risk Premium Company-Specific Risk Premium 35% 1.33 1.82% 5.92% 0.78% 1% Source: www.treasury.gov; Ibbotson, and team estimates Table 14: Rackspace as % of U.S. Managed Hosting Market ($mm) 2011A 2012E 2013E 2014E 2015E 2016E Managed hosting rev in % of U.S. Hosting infrastructure services 7.4% 8.3% 9.1% 9.8% 10.6% 11.4% Managed hosting rev in % of global Hosting infrastructure services 2.7% 3.0% 3.3% 3.5% 3.8% 4.0% 22.9% 20.2% 17.1% 16.3% 14.7% 13.9% $156 $169 $171 $192 $201 $218 7.5% 8.0% 7.9% 8.5% 7.6% 7.3% $51 $67 $79 $100 $104 $115 33% 40% 46% 52% 52% 53% $105 $102 $92 $92 $97 $103 67% 60% 54% 48% 48% 47% RAX Rev y/y growth Dollar Growth Estimated Growth in Complex Managed Segment* Incremental Dollar Growth from market Growth % of Dollar Growth Incremental Dollar Growth from Share Gain % of Dollar Growth Source: IDC and team estimates 4.5% 3.5% 2.5% 1.5% 0.5% -0.5% 2007 2008 2009 2010 2011 IB Growth Churn Net upgrades Source: Company reports and team estimates Figure 16: Rackspace Public Cloud Segment is Expected to Significantly Benefit from Total Market Growth and Current Customers’ Organic Growth 100% 10.0% 80% 60% 5.0% 40% 20% 0% 2011A 0.0% 2012E 2013E 2014E 2015E 2016E Incremental Dollar Growth from Share Gain Incremental Dollar Growth from Market Growth Incremental Dollar Growth from Installed Base Public Cloud rev as % of Global Market Share (Right Axis) Source: Company reports, Gartner, and team estimates Managed Hosting (Dedicated Cloud) Growth Estimation Rackspace has consistently gained market share from the fragmented market and is estimated to maintain this momentum and reach 12% of the U.S. market in 2016 Rackspace has continuously gained 1% - 2% market share in the U.S. hosting infrastructure service market because it provides “Fanatical Support” – a better service model – and a competitive pricing strategy. The traditional in-house hosting segment, as we believe, belongs to the “other” category. It diminishes nearly 9% to third party solutions because it lacks “CAPEX to OPEX” benefits, scalability, up-to-date technology talents, and the possibility to reallocate resources from IT spending to core business activities. Rackspace is projected to outperform competitors with an 16% CAGR through 2016 We estimate Rackspace will represent 11.4% of the U.S. hosting infrastructure services market share and 4% of global market share in 2016 with an 15.5% CAGR growth rate based on three primary assumptions (Table 14). (1) The managed hosting segment is a mature market with 7.5% growth rate in the U.S. and 8.2% globally. Rackspace’s growth rate will approximate the industry growth rate as the market finishes consolidating. (2) We break down Rackspace’s managed hosting incremental revenue to share gains and market growth. The result indicates that Rackspace is able to maintain its momentum to gain share, and benefit from the market growth at the same time. (3) Cloud solutions is expected to drive away some customers from the managed hosting players and slow down the growth rate. Rackspace, as we estimate, will benefit from its established local supporting Racker teams and sales channels to enter the European market. Due to its competitive advantages, Rackspace should be able to attract additional market share from its competitors as well as overall expending market. Although the managed hosting market is mature, Rackspace’s managed hosting segment is still expected to outperform the market in our forecasting period. Public Cloud Growth Estimation We believe that in 2016, Rackspace will represent 7% of the global public cloud market with a 53% CAGR, primarily due to market expansion Rackspace’s public cloud segment will grow from 4.4% global market share in 2011 to 6.9% in 2016 due to three factors. (1) Rackspace will generate the growth from existing customers’ organic growth. (2) It will gain from total market growth, which is a main contributor projected by Gartner. (3) It will take more market share from its competitors, as we believe the business model and OpenStack will continue to support Rackspace during the forecasted period. Figure 15: Rackspace Installed-base Growth and Churn -1.5% A discounted debt-free cash flow model with a five-year horizon was used to forecast Rackspace’s target price. The model generates a target intrinsic value range at $81.47 – $92.02 for 12/31/13. Rackspace closed at $78.93 on 01/25/13, suggesting significant market appreciation. The organic growth from existing customers is projected to represent 17% of total revenue growth in FY12 to 15% in FY16. Total market expansion is expected to represent more than 69% of average annual revenue growth through FY16. On average, 13% of total revenue growth is represented by share gains from other existing players. We believe that Rackspace will benefit from OpenStack and should expand its addressable market after 2013. Thus, Rackspace will be able to continue seizing market share from other players despite fierce competition. We estimate organic growth from existing customers will continue contributing to double-digit growth to Rackspace’s public cloud: 17% in 2012, 16% in 2013, and 15% in 2014 Rackspace’s reports disclose three valuable metrics to determine the organic growth from its existing customers: net upgrades, churn rate, and growth in its installed base (Figure 15). These three metrics are mainly derived from the public cloud segment based on three reasons (Figure 16). (1) Only cloud services have the property to permit users to immediately upgrade their computing ability and storage size. This should contribute to the majority of Rackspace’s recorded net upgrades. (2) Traditional managed hosting users do not have enough incentives to sign up new contracts, which, according to Rackspace’s management, are usually three years long. Customers of Rackspace can easily upgrade their resources by using the hybrid 7 Rackspace Hosting, Inc. (NYSE: Rackspace) Figure 17: Rackspace’s Revenue Growth Estimates 360% 52% 270% 40% 180% 28% 90% 16% 0% 4% 2008A2009A2010A2011A2012P2013P2014P2015P2016P Public cloud growth rate (left axis) Managed hosting growth rate (right axis) Source: Company reports and team estimates cloud service to store sensitive data and common data separately. (3) New OpenStack standards allow users to switch their service providers more easily than before, which we believe is the major contribution to Rackspace’s churn rate. It is not easy for long-term contracts on managed hosting customers to end them once they have set up their database with Rackspace because of the time and cost for switching data from server to server. Even if they choose to end the contracts, since no single customer represents more than 2% of Rackspace’s revenue, it should not significantly affect the churn rate. Short-term Preview: 4Q12 Revenue is modeled at $355.6M, y/y up 18.1% in dedicated cloud (DC) and 54.2% in public cloud (PC) We assume lower increments of DC and PC service revenue in 4Q12 from previous years due to slower global demand, tensions in the Eurozone, and worries about the “fiscal cliff” in the U.S. Another reason is that we observed a downtrend in 4Q11 as compared with 3Q11. Therefore, we assign a lower growth 26.7% to 4Q12 (Table 15). Table 15: Rackspace Short-term Growth Preview Revenue & EPS FY11 Dedicated Cloud Revenue 835.9 y/y Growth 22.9% Public Cloud Revenue 189.2 y/y Growth 87.9% Total Revenue 1,025.1 y/y Growth 31.3% Earnings per Share 0.55 y/y Growth 57.1% 3/31 192.9 20.9% 37.1 92.6% 230.0 28.6% 0.10 42.9% 6/30 204.3 24.5% 43.0 85.0% 247.2 32.0% 0.13 62.5% 9/30 213.9 23.7% 50.7 89.3% 264.6 32.5% 0.14 55.6% 12/31 FY12 224.8 1,005.1 22.6% 20.2% 58.5 306.9 86.1% 62.2% 283.3 1,312.0 31.9% 28.0% 0.18 0.75 80.0% 36.4% 3/31 236.6 22.7% 64.8 74.5% 301.4 31.0% 0.17 70.0% 6/30 246.4 20.6% 72.6 69.0% 319.0 29.0% 0.18 38.5% 9/30 256.6 19.9% 79.4 56.7% 336.0 27.0% 0.19 35.7% 12/31 FY13 265.5 1,176.5 18.1% 17.1% 90.1 485.8 54.2% 58.3% 355.6 1,662.4 25.5% 26.7% 0.21 1.11 16.7% 48.4% 3/31 278.0 17.5% 104.5 61.4% 382.5 26.9% 0.24 39.4% 6/30 289.0 17.3% 116.0 59.9% 405.1 27.0% 0.25 41.1% 9/30 300.2 17.0% 124.9 57.2% 425.0 26.5% 0.29 53.2% 12/31 309.3 16.5% 140.4 55.8% 449.7 26.5% 0.33 57.6% Source: Company reports and team estimate Long-Term Growth Driver Rackspace forecasts its long-term steady state revenue growth rate at 5% – 10%. We predict it will take at least 10 – 15 years to reach that point, because we see the same duration in the IT outsourcing industry as well. We believe Rackspace has a very strong revenue driver in its “Fanatical Support.” Because cloud computing seems to be intangible for customers, they have a tendency to pay a premium for a comprehensive service rather than rely merely on storage space with potential costs on maintenance. Discount Rate Figure 18: Discounted Cash Flow Sensitivity Analysis: $86.54 12.3% 11.8% 11.3% 10.8% 10.8% Terminal TEV / EBITDA Multiple 10.0x 10.5x 11.0x 11.5x 76.44 80.09 83.73 87.37 77.76 81.47 85.18 88.89 79.12 82.89 86.67 90.44 80.50 84.34 88.18 92.02 80.50 84.34 88.18 92.02 12.0x 91.02 92.60 94.21 95.87 95.87 Source: Team estimates Age 41 54 NA 48 68 41 54 60 51 49 Source: Company reports Positions CEO and Director Director CTO Chairman of the Board Lead Director President, CSO, Director Director Director Director Director Terminal Multiple (TEV/EBITDA: 11x) We believe the cloud business will simulate the maturing process of IT outsourcing industry, which has a median of TEV/EBITDA 8.6x and a mean of 11.0x in the trailing data. Since the cloud industry is far from maturity, we add a 30% premium on the median multiple of IT outsourcing in our DCF model. We also believe that Rackspace will continue outperforming the cloud market. As Rackspace CEO Lanham Napier mentioned in the last conference call, the higher service level Rackspace provides, the more potential it has to increase margins and multiples. Therefore, we project a terminal TEV/EBITDA multiple at 11x (Figure 18). This is also the lowest EBITDA multiple among the comparable companies, which falls into a reasonable range. Management Quality Table 16: Rackspace’s Management Team Name A. Lanham Napier George J. Still, Jr. John Engates Graham Weston Palmer L. Moe Lew Moorman S. James Bishkin Fred Reichheld Mark P. Mellin Michael Sam Gilliland OpenStack is also considered as a key driver. Rackspace recently released seven products based on OpenStack (Figure 13). Installed in customers’ datacenters or vendors’, these products can help Rackspace ensure its sophisticated services in providing IaaS. Therefore, OpenStack may help Rackspace change the game of the cloud market in the future. Since 2001 2013 2000 2001 2001 2011 2005 2008 2009 2011 In our view, the Rackspace management team contains a diverse portfolio of expertise that can guide the company in the right direction. CEO Lanham Napier is the director of Rackspace’s unique culture. He helped identify “Fanatical Support” as the way to differentiate Rackspace from its competitors and formalized the idea that Rackspace’s mission is to be one of the world’s best service providers. Director George J. Still, a well-connected and successful investor, will help direct Rackspace’s mergers and acquisition strategies in capital markets. CTO John Engatesrole will drive the innovation and technologies that benefit Rackspace’s hosting customers around the globe. As the biggest investor in Rackspace, Graham Weston contributes greatly to the company’s strategic planning and business development. A team, rather than one specific person, manages Rackspace. Nearly half the management team has 8 Rackspace Hosting, Inc. (NYSE: Rackspace) Figure 19: Managed Hosting Porter Five Forces been with the company for more than 10 years. Investment Risks 4Q12 revenue and earning may be affected by slow demand Prospects in the Eurozone are unpredictable. Risk of a perennial recession still exists and more time is needed to build up confidence in the area. The U.S. was affect by the “fiscal cliff” in 4Q12 as concern about the issue may result in slower demand for Rackspace’s services. Therefore, there is possibility that Rackspace may miss Wall Street Analysts’ estimates for the 4Q12 results. Source: Team estimates Figure 20: Public Cloud Porter Five Forces Failure in Rackspace physical infrastructure or services could lead to significant costs and disruptions of its business Infrastructure is the most basic support for Rackspace business, and there are various risks that could lead to the failure of its infrastructures. Possible risks would include power loss, routing problems, human accidents, natural disasters, and other related events. Infrastructure failures could cause the company to reimburse its customers’ losses and affect its reputation as a reliable service provider. Rackspace could fail in such a highly competitive industry The managed hosting industry has existed for decades. There are still many players in this game. Although Rackspace is rapidly gaining its market share in this industry, being able to sustain its current growth rate will be challenging. Any significant mistakes can negatively impact this young company. We see a promising future in this industry but it faces immense competition from: DIY solutions with a colocation partner (AT&T, Equinix, and CenturyLink), IT outsourcing providers (CSC, HP, and IBM), and hosting providers (British Telecom, Softlayer, and Verio). Source: Team estimates Figure 21: Estimated Rackspace Employee Numbers 12,000 10,000 8,000 6,000 4,000 2,000 2010 2011 2012 2013 2014 2015 2016 Source: Company reports and team estimates Acquisitions may distract Rackspace management attention, resulting in fewer consumer resources than are necessary to sustain its business Rackspace has made several acquisitions in the past and we believe it will continue acquiring smaller companies. Primarily predicted on its former purchases, we foresee product-focused transactions rather than large-market, share-gaining, or transformational deals. In future acquisitions, Rackspace could encounter problems in assimilating operations, consolidating services and technology, and maintaining controls and policies. Failure to keep recruiting and retaining talented employees and managers will deteriorate service quality and harm operations Rackspace’s entire service business relies heavily on its ability to hire, train, and retain qualified employees. A shortage in qualified personnel will impair the company’s business model and operations. We are concerned with three aspects about Rackspace’s future success in terms of recruitment. (1) Rackspace may not able to reach a projected 161% increase in its employees. In FY11 and FY12, each employee generated $272.8K and $287.7K revenue respectively. In FY16, we estimate that Rackspace will need to have 11,975 employees (1.6x increase) to support forecasted $3.47B revenue. (2) Rackspace has a $68K average salary compared with Apple’s $108K and Google’s $106K. This relatively low level of average salary may not be able to continue attracting new employees. (3) Management disclosed that Rackspace would not outsource its service to low-cost countries. Concluding Comments Rackspace delivers solid financials and demonstrates high growth potential. It is gaining market share in the managed hosting industry and has grown quickly in the public cloud industry. Its business is differentiated by superior services, backed by innovative technology, and sustained by strong management and culture. Our valuation analysis derives a one-year target price of $90.07. Therefore, we are initiating a BUY recommendation. 9 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 1. SWOT Analysis Strengths: Superior “Fanatical Support” service Rackspace differentiates itself by the “Fanatical Support” service. It enables clients to make strategic IT transitions without the IT department. It helps Rackspace achieve long-life revenue generation (56 month of stay per customer) and low churn rate (0.9%). Rackspace is one of the few companies that offer SLA that would refund up to 100% of the customer’s bill if it does not maintain its 100% uptime guarantee. Great and strong company cultures help to attract excellent employees and maintain culture branding. The company has been widely recognized for its unique use of ‘Culture Branding’ that helps Rackspace to maintain its talented team and its “Fanatical Support” services. Rackspace ranked 74 on FORTUNE magazine’s annual list of the “100 Best Companies to Work For” in 2012 and has been on the list four times in the past five years. Being a very attractive place to work, Rackspace hires “A players” in the market (Rackspace hires only about 1% of its applicants, compared with 7% in Harvard University study). Predictable and sustainable success-based front loaded CAPEX Given that the nature of the cloud-hosting business is very capital intensive, Rackspace has been able to minimize the risk. Rackspace only builds out data center space if it expects a customer to utilize it, resulting the cash outflow closely matched with inflow. The level of debt to assets is about 13%, considered very low in the industry. Data centers are built on leased spaces rather than owned facilities, thus, reduces front-loaded CAPEX spending. Weaknesses: OpenStack code is arguably unstable and has several governance issues There are complaints about difficulty in the installment of several test drives. OpenStack has experienced lower availability as compared with other established platforms. Since Rackspace released OpenStack to an independent foundation, it drew complaints that it had disproportionate influence over direction and governance issues. Cannibalization of managed hosting business The public cloud IaaS could be a candidate for managed hosting business since they offer a similar value proposition and service. The public cloud might attract some existing customers since it is usage is not based on a monthly subscription. Opportunities: Large potential market in both the managed hosting industry and public cloud Rackspace will focus on the current $7.5B managed hosting business and is estimated to remain the market leader. In the public cloud, small businesses in the U.S. spent $3.5B on cloud technology in 20112. In the dedicated hosting business, there is also a $432B outsourcing market for potential share gain. Rackspace is competing well by gaining 1%-2% market share per year. High growth rate in the international market Rackspace CEO mentioned “Our next set of investments will be in AsiaPacific because the demographics are good.” In 2011, North America generated the most cloud traffic, followed by Asia Pacific and Western Europe. By 2016, Asia Pacific will generate the most cloud traffic3, as the graph estimates. OpenStack opens the door for Rackspace to increase revenue position and develop a new market. OpenStack reduces Rackspace’s dependence on VMWare’s vCloud and Amazon’s Web Services. It increases Rackspace’s scalability and ability to host larger clients. With the technology of OpenStack, Rackspace will be able to sell “Fanatical Support” outside their data centers. 1.6 1.2 0.8 0.4 0 2011(in 1000 Exabytes) Asia Pacific 2016(in Zettabytes) North America CAGR(%) West Europe Threats: Internal execution with rapid growth The management team’s biggest concern is internal execution. Rackspace is growing at a faster rate than historical. There can be 2 3 International Data Corp., a technology research firm. Second annual Cisco® Global Cloud Index (2011-2016) 10 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) many problems involved with operation, execution and management. Also, they are afraid that the culture might not be maintained. Intense competition on all levels Rackspace faces competition from many aspects but the following three discussed below are most intense: Competition on industry standards. There is a war going on between open standard and closed proprietary technologies. Rackspace is facing intense competition from big technology companies on the closed proprietary side, such as Amazon, Google and Microsoft, who are backed by deep pocketed development money and are building their empire at a full speed. Competition within the industry. The open source technology is a natural add-on product for co-location and network companies, that provide little barriers to entry. Though Rackspace is the leader in Open cloud technology and making itself as a specialist, it faces potential threat from many telecom companies that offer OpenStack based services on their existing data center. Should Rackspace lose the technology advantage, it may be forced to play a pure service game again. Price war. Rackspace’s superior “Fanatical Support” service requires a larger revenue margin for support. It might become difficult to avoid a price war given that cloud major player AWS has had roughly 24 price cuts over the years, Google had two recently, and many emerging cloud service companies are trying to match the service with lower price (joycent, cloudluca, citrix, etc.)4 . Security breach and service disruptions. Security issue is the biggest concern for companies trying to move to Cloud. For example, Amazon service had a serious disruption on Christmas Eve. Rackspace has a 100% guaranteed service agreement, which will credit clients if any failure occurs. As it moves to larger clients, the potential service outages could result in a huge loses to Rackspace. Rapid technology change New revolutionary technologies may arise in the future that can substitute the traditional managed hosting industry These innovations can change the industry quickly. For example, HP EcoPOD, an ultra-efficient and self-contained data center can also address company IT needs in a more efficient and perhaps easier manner. 4www.nbvp.com 11 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 2. Market consolidation life cycle Source: Harvard Business School 12 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 3. Rackspace vs. Competitors Competitors Datapipe Advantage Faster global presence SoftLayer Savvis IBM Disadvantage Tie Limited service & Lack of expertise No management services Have strong focus above the OS Aggressive in foundation hosting and cloud Limited resources services Deep technology resources and broad data center presence GoGrid Tier 3 Difference Diversified technology company Strong Service-Level Agreements (SLAs) Emphasizes on whitelabel and reseller capabilities Competitors’ Profile: Amazon competes in the public cloud IaaS space by offering low-price Do-It-Yourself (DIY) products. It focuses on commoditized public cloud market, which offers highly automated, cost-effective IT solutions. We believe AWS will attract more enterprises that have IT expertise, and will not compete directly with Rackspace. Datapipe is a smaller, fast growing and independently managed hoster and cloud IaaS provider. It collaborates with Amazon and RightScale, which help to increase Datapipe’s global presence at a faster rate than Rackspace . However, with limited expertise and customer service, the large portfolio of services that Datapipe offers could easily confuse enterprise customers. SoftLayer is an independent web hoster focusing on SMBs. It continues investing and building market-leading automation and selfservice capabilities. Although SoftLayer is as focused as Rackspace in the SMB market, it does not provide other management services above the OS (Operation System), making it less capable on business process. Savvis is a cloud and managed hoster focus on delivering IT services to business and government enterprises. Savvis maintains a very aggressive expansion plan for foundation hosting and cloud services. Acquired by CenturyLink, the expansion may be restricted by capital funding, sales resources, and marketing resources within CenturyLink. IBM is a highly diversified technology company. It offers co-location (on a limited basis), managed hosting, ERP hosting, and cloud IaaS. Given IBM’s deep technology resources and broad data center presence, we believe IBM can leverage its large/multi-national customer base to grow its business. Rackspace will compete with IBM in the enterprise market. GoGrid is a small, independent cloud-IaaS-focused provider in VMware platform (non-open source). Like Rackspace, it has transitioned from a traditional hoster to cloud service provider. It also offers hybrid hosting solutions supported by dedicated service and strong Service-level Agreements (SLAs). However, customers’ preference on whether a platform is an open source or not will guide their selections between Rackspace and GoGrid. Tier 3 is a small, independent service provider that focuses solely on cloud services. It combines a good set of features on a wellengineered platform with an easy-to-use self-service portal. Tier 3 emphasizes on white-label and reseller capabilities. 13 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 4. Open Source vs. Closed Source Source: Cloud spectator 14 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 5. Performance Comparison Source: Cloud spectator 15 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 6. Rackspace Cloud vs. Amazon EC2 Size of sever Small Medium Large Extra Large Memory AMZN Rackspace 1700MB 3750MB 7500MB 15000MB 512MB 1024MB 2048MB 4096MB 8192MB 1500MB 3000MB Cost / Hour ($) AMZN Rackspace N/A N/A 0.090/hr 0.180/hr 0.360/hr 0.720/hr N/A 0.022/hr 0.06/hr 0.12/hr 0.24/hr 0.48/hr 0.90/hr 1.20/hr Source: Amazon & Rackspace 16 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 7. The U.S. Hosting Infrastructure Service Market Share Distribution U.S. Hosting Infrastructure Service Market Share Distribution 2009 2010 IBM Global Services 10.1% 9.9% AT&T 7.1% 7.5% Rackspace 4.5% 5.4% HP 6.6% 6.4% Equinix 4.2% 5.7% SAVVIS (now part of CenturyLink) 5.4% 5.7% Verizon Business 3.6% 3.8% Softlayer 0.9% 1.3% SunGard Availability Services 1.9% 1.8% CenturyLink/Qwest 1.8% 1.8% GoDaddy 1.2% 1.4% CSC 1.5% 1.5% Terremark (now part of Verizon Business) 1.6% 1.9% Verio 1.2% 1.2% Internap 1.1% 1.1% Yahoo! Small Business 1.2% 1.1% Level 3 0.9% 1.0% NaviSite/Time Warner Cable 1.1% 0.9% Web.com 1.0% 0.9% Switch & Data (Now Part of Equinix) 1.3% NA Other 41.9% 39.6% Total 100% 100% 2011E 10.7% 8.4% 7.4% 6.5% 6.3% 5.7% 4.2% 3.1% 1.9% 1.9% 1.9% 1.5% 1.3% 1.2% 1.1% 1.1% 1.0% 1.0% 0.9% NA 32.9% 100% Source: IDC, J.P. Morgan estimates, and Team estimates 17 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 8. RAX's Public Cloud is Expected to Significantly Benefit from Total Market Growth and Current Customers' Organic Growth $ million 2011A 2012E 2013E 2014E 2015E 2016E Public Cloud rev in % of 4.0% 4.8% 5.5% 6.4% 7.4% 8.4% Global Market Share RAX Public Cloud y/y Growth 87.9% 62.2% 58.3% 56.7% 53.6% 44.1% Dollar Growth $ 88.5 $ 117.7 $ 179.0 $ 275.5 $ 408.1 $ 515.7 Net Upgrades Churn Growth in Installed Base Incremental Dollar Growth from Installed Base % of Dollar Growth Estimated IaaS Market Growth Incremental Dollar Growth from Market Growth % of Dollar Growth Incremental Dollar Growth from Share Gain % of Dollar Growth 22.8% -10.8% 12.0% 20.4% -9.6% 10.8% 19.7% -10.0% 9.7% 19.0% -10.4% 8.6% 18.3% -10.8% 7.5% 17.6% -11.2% 6.4% $ 12.1 $ 20.4 $ 29.8 $ 41.8 $ 57.1 $ 74.8 13.6% 17.4% 16.6% 15.2% 14.0% 14.5% 51.2% 35.9% 36.6% 34.8% 33.4% 27.7% $ 51.5 $ 67.9 $ 112.4 $ 169.1 $ 254.5 $ 323.5 58.2% 57.7% 62.8% 61.4% 62.4% 62.7% $ 24.9 $ 29.3 $ 36.8 $ 64.5 $ 96.5 $ 117.4 28.2% 24.9% 20.5% 23.4% 23.6% 22.8% Source: Company reports, Gartner, IDC, and team estimates 18 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 9. CAPEX components and relation with incremental revenues Revenue dollar increase FY2009 628,987 97,054 FY2010 780,555 151,568 Maintenance Capex Growth Capex Total Capital Expenditure 130,038 70.0% 55,636 30.0% 185,674 100.0% 142,692 66.0% 73,449 34.0% 216,141 100.0% Dollar revenue increase from $1 spent on growth capex $1.74 $2.06 FY2011 1,025,064 244,509 226,854 65.8% 118,041 34.2% 344,894 100.0% $2.07 Source: company report and team estimate 19 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 10. DuPont Analysis Factorization FY 2011 2010 Return on Equity 2009 2008 2007 2011 2010 Profit Margin 2009 2008 2007 2011 2010 Asset Turnover 2009 2008 2007 2011 2010 Leverage Ratio 2009 2008 2007 RAX AKAM EQIX CTXS RHT 15% 12% 10% 12% 21% 7.5% 5.9% 4.8% 4.1% 4.9% 1.15x 1.10x 0.90x 1.10x 1.70x 1.74x 1.82x 2.27x 2.62x 2.56x 9.30% 8.70% 8.80% 9.90% 8.70% 17.30% 16.70% 17.00% 18.40% 15.90% 0.50x 0.50x 0.40x 0.40x 0.40x 1.07x 1.04x 1.29x 1.35x 1.37x 4.70% 2.40% 6.60% 12.50% -1.70% 5.90% 3.00% 7.90% 15.30% -2.40% 0.30x 0.30x 0.30x 0.30x 0.30x 2.77x 2.67x 2.78x 2.72x 2.36x 13.49% 11.60% 9.30% 9.50% 13.00% 16.10% 14.80% 11.80% 11.30% 15.40% 0.60x 0.60x 0.60x 0.60x 0.60x 1.40x 1.31x 1.31x 1.40x 1.41x 10.87% 8.90% 7.90% 7.70% 8.70% 12.90% 11.80% 11.70% 12.10% 14.70% 0.50x 0.40x 0.40x 0.30x 0.30x 1.69x 1.89x 1.69x 2.12x 1.97x Source: Capital IQ and team estimates 20 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 11. Comparable Companies’ Ratios Analysis 2011 RAX AKAM EQIX CTXS RHT 1.1 7.56 1.7 1.16 1.48 RAX AKAM EQIX CTXS RHT 1.1 0.49 0.31 0.57 0.48 RAX AKAM EQIX CTXS RHT 28.6 66.6 40.93 22.11 20.41 RAX AKAM EQIX CTXS RHT 14.7 9.27 4.91 13.49 10.87 2010 2009 2008 Current Ratio 1 1.2 2.2 5.91 2.33 5 2.45 2.31 1.31 1.44 1.25 1.29 1.74 1.77 1.99 Total Asset Turnover 1.1 0.9 1.1 0.46 0.43 0.45 0.33 0.32 0.3 0.55 0.56 0.6 0.45 0.41 0.34 EBITDA Margin % 28 27 23.1 64.24 67.95 68.93 36.79 40.16 33.15 20.51 15.4 14.94 19.35 18.37 22.87 ROE % 11.8 9.8 11.8 8.74 8.82 9.89 2.41 6.69 15.37 11.69 9.3 9.47 8.93 7.87 7.65 2007 2011 0.5 7.86 2.23 1.43 1.23 1 7.14 1.46 1.04 1.29 1.7 0.44 0.28 0.61 0.27 17.6 6 12.21 5.11 5.14 22.6 60.59 25.58 20.63 28.83 12.6 32.3 19.6 19.2 16 21.3 8.73 -0.89 12.99 8.63 11.88 12.3 4.3 10 9.3 2010 2009 2008 Quick Ratio 0.8 1.1 2.1 5.39 2.2 4.68 2.24 2.1 1.13 1.25 1.08 1.1 1.54 1.59 1.77 Receivables Turnover 18.1 18.1 18.9 6.21 5.85 6.1 12.95 13.2 11.11 5.49 6.02 6.91 5.6 5.57 5.1 EBIT Margin % 11 9.8 8.4 27.8 28 28.9 17.5 20.4 11.3 17.3 12.7 10.8 14.6 12.6 13.5 ROC % 9.2 6.4 6.4 8.1 7.6 8.1 4 4.7 2.5 8.5 6.2 5.7 7.6 3.9. 3.9 2007 2011 0.5 7.53 2.16 1.23 1.15 12 N/A 136.3 N/A N/A 17.4 6.2 9.65 6.46 4.85 N/A 35.86 89.64 35.62 32.53 9 24.5 2.2 15.2 13.1 7.5 17.3 5.9 16.1 11.8 12.8 6.7 0.4 8 3 8.6 8.55 1.84 9.13 6.24 2010 2009 2008 D/E Ratio % 16 33.2 94.8 N/A N/A 12.7 107.5 120.8 124.2 N/A N/A N/A N/A N/A N/A Payable Turnover N/A N/A N/A 40.64 38.08 39.73 88.88 53.16 42.41 30.43 31.03 30.88 25.91 26.73 23.38 Profit magin % 5.9 4.8 4.1 16.7 17 18.4 3 7.9 15.3 14.8 11.8 11.3 11.7 12.1 14.7 ROA % 7 5.1 5.1 7.71 7.35 8.18 0.99 2.53 5.67 8.16 6.6 6.8 5.27 4.81 4.11 2007 86 14.7 133.3 N/A N/A N/A 30.92 43.4 27.62 17.96 4.9 15.9 -2.4 15.4 15 8.8 6.95 -0.35 9.41 3.96 Source: Capital IQ and team estimates 21 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 12. T1 T2 T3 T4 Z Score Z Score 2008 2009 2010 2011 0.299 0.127 0.076 0.090 0.163 0.114 0.162 0.203 0.225 0.247 0.059 0.083 0.105 0.120 0.131 3.069 5.846 14.763 21.644 15.768 5.948 8.052 17.365 24.859 19.314 Analysis of Z Score On Financial Figures Z Score above 2.6 Z Score between 1.1-2.6 Z Score below 1.1 LTM 3Q12 Safe Caution and on alert Bankrupcty highly likely T1 = Working Capital / Total Assets. Measures liquid assets in relation to the size of the company. T2 = Retained Earnings / Total Assets. Measures profitability that reflects the company's age and earning power. T3 = Earnings Before Interest and Taxes / Total Assets. Measures operating efficiency apart from tax and leveraging factors. It recognizes operating earnings as being important to long-term viability. T4 = Market Value of Equity / Book Value of Total Liabilities. Adds market dimension that can show up security price fluctuation as a possible red flag. Z score=6.56T 1+3.26T 2+6.72T 3+1.05T 4 22 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 13. F Score Joseph Piotroski F-Score F actors 1. Is Net Income Positive? (100.6) 2. Is Operating Cash flow Positive? (397.1) 3. Is Operating Cash flow greater than Net Income?(397.1>100.6) 4. Has Return on Assets increased (from the prior year)?(9.2>8.2) 5. Has Gross Margin improved? (71.4>69.8) 6. Has Asset Turnover improved? (1.15<1.12) 7. Has LT Debt/ Total Assets decreased?(10<12) 8. Has the Current Ratio improved? (1.5>1.1) 9. Has there been no new equity issuance? 1 1 1 1 1 0 1 1 0 Total Score Comparisons based on LTM 3Q12 VS 2008 8 23 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 14. Short Interest Price Volume (mm) Shares Sold Short (mm) Short Interest as % of Shares Out. Latest 76.31 1.9 9.36 6.83% As of 1/24/13 79.24 1.98 10.08 7.36% Change (%) -3.70% -4.40% -7.19% -7.19% Source: Capital IQ 24 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 15. Shares Ownership Share Ownership Summary Type Institutions Individuals/Insiders Public and Other Total Common Stock % of Total Market Value Equivalent Held Shares Out. (MM) 108,191,284 79.00 8,256.1 25,358,941 18.52 1,935.1 3,397,775 2.48 259.3 136,948,000 100.00 10,450.5 Source: Capital IQ Institutional Ownership Details Type Traditional Investment Managers Banks/Investment Banks Government Pension Sponsors Hedge Fund Managers (<5% stake) Family Offices/Trusts Educational/Cultural Endowments Corporate Pension Sponsors Sovereign Wealth Funds (<5% stake) VC/PE Firms (<5% stake) Insurance Companies Total Common Stock % of Inst. Equivalent Held Ownership 99,064,973 91.56 4,051,089 3.74 2,646,459 2.45 2,003,111 1.85 144,776 0.13 135,559 0.13 117,108 0.11 14,100 0.01 10,576 0.01 3,533 0.00 108,191,284 100.00 % of Total Market Value Shares Out. (MM) 72.34 7,559.7 2.96 309.1 1.93 202.0 1.46 152.9 0.11 11.1 0.10 10.3 0.09 8.9 0.01 1.1 0.01 0.8 0.00 0.3 79.00 8,256.1 Number Of Holders 274 27 19 17 14 1 3 1 1 1 358 Source: Capital IQ 25 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 16. Comparable Companies Profile Company Name Akamai Technologies, Inc. Equinix, Inc. Citrix Systems, Inc. Red Hat, Inc. Rackspace Hosting, Inc. Ticker AKAM EQIX CTXS RHT RAX Share Price Mkt Cap (MM) TEV (MM) D/E ratio TTM EBITDA % EBITDA 3 Yr CAGR 41.15 7,303 6,838 40.0% 13.8% 225.25 10,829 13,459 127.89 42.4% 33.3% 71.55 13,360 12,677 23.7% 21.7% 56.05 10,826 9,942 20.6% 21.8% 78.93 10,809 10,702 19.20 30.0% 32.3% Source: Capital IQ and company reports General description of comparable companies Akamai Technologies, Inc. (AKAM): provides content delivery and cloud infrastructure services for accelerating and improving applications over the Internet in the United States and internationally. Most of its revenues come from CDN, and the remaining 1/3 are from its cloud infrastructure services. Equinix, Inc. (EQIX): offers data center services, including premium data center collocation services; interconnection services comprising physical cross-connect/direct interconnections, Internet exchange, metro connect, Internet connectivity services, and Ethernet exchange services; and outsourced IT infrastructure services. (Listed as a competitor by Rackspace) Citrix Systems, Inc. (CTXS): offers desktop solutions as its main products, and provides datacenter, cloud solutions, and software as services. Red Hat, Inc. (RHT): provides open source software solutions to enterprise customers, it also provides enterprise technologies, various cloud, storage, and systems management offerings, as well as offers training, consulting, and support services. 26 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 17. Financial Modeling Assumptions Rackspace Hosting Inc. Financial Modeling Assumptions ($ in millions, except per share items) Income Statement Drivers / Assumptions Dedicated Cloud Revenue Growth Rate Public Cloud Revenue Growth Rate HISTORICAL VARIABLES AND DRIVERS ASSUMPTIONS FOR PROJECTIONS Fiscal Year Ending December 31, Fiscal Year Ending December 31, 2007A 2008A 2009A 2010A 2011A 2012P 2013P 2014P 2015P 2016P na 42.2% 13.0% na 356.1% 124.8% 18.7% 78.5% 22.9% 87.9% 20.2% 62.2% 17.1% 58.3% 16.3% 56.7% 14.7% 53.6% 13.9% 44.1% Cost of Revenue as % of Revenue 32.7% 32.4% 31.9% 32.0% 30.2% 28.0% 26.7% 27.9% 27.7% 27.2% Depreciation and Leasehold Amortization Amortization Expenses for Intangible Assets 15.1% $1.8 16.1% $4.5 18.9% $6.5 19.2% $6.0 18.5% $5.6 18.9% $6.7 18.9% $6.1 18.9% $5.0 18.9% $4.3 18.9% $3.3 SG&A as % of Sales 43.3% 43.1% 39.4% 37.8% 38.7% 39.4% 38.7% 38.0% 37.4% 37.0% $3.6 $0.8 $8.2 $0.8 $9.0 $0.3 $8.0 ($0.2) $5.8 ($1.2) $5.8 $0.0 $5.8 $0.0 $5.8 $0.0 $5.8 $0.0 $5.8 $0.0 35.9% 33.6% 35.1% 35.1% 34.4% 35.0% 35.0% 35.0% 35.0% 35.0% 25 0.0% $0.0 2.1% 21 2.3% $3.1 1.5% 22 1.2% $9.8 1.6% 22 0.6% $6.4 2.8% 24 0.0% $9.8 2.4% 24 0.0% $9.8 2.1% 24 0.0% $9.8 2.1% 24 0.0% $9.8 2.1% 24 0.0% $9.8 2.1% 24 0.0% $9.8 2.1% Work in process Capex as % of Sales Goodwill Intangible Assets, net Other Non-current Assets $42.5 $111.1 38.8% 31.1% $3.6 $6.9 $5.8 $15.1 $7.2 $8.7 $49.8 18.6% $22.3 $10.8 $10.9 $68.7 18.5% $57.1 $9.7 $14.1 $62.7 26.3% $60.0 $26.0 $49.6 $62.7 26.2% $68.7 $26.0 $47.2 $62.7 $62.7 $62.7 $62.7 26.7% 26.5% 26.0% 26.4% $84.1 $100.6 $126.6 $150.3 $26.0 $26.0 $26.0 $26.0 $47.2 $47.2 $47.2 $47.2 Days Payable Current Portion of Deferred Revenue Non-current Deferred Revenue Current Portion of Obligation Non-current Obligation Other Non-current Liabilities 204 $13.5 $4.4 $25.2 $23.3 $8.5 149 $16.3 $3.9 $38.9 $50.8 $10.2 161 $17.1 $2.3 $46.4 $63.3 $11.8 161 $15.8 $2.9 $59.8 $69.2 $10.8 182 $14.8 $3.4 $66.0 $72.2 $21.5 163 $15.5 $3.4 $71.9 $77.2 $21.5 163 $15.5 $3.4 $77.3 $82.4 $21.5 163 $15.5 $3.4 $84.1 $87.9 $21.5 163 $15.5 $3.4 $90.0 $92.5 $21.5 163 $15.5 $3.4 $95.5 $97.8 $21.5 $0.1 34% $0.1 120% $0.1 125% $0.1 119% $0.1 124% $0.1 128% $0.1 103% $0.1 82% $0.1 64% $0.1 52% Interest Expense Interest and Other Income (Expense) Tax Rate Balance Sheet Drivers / Assumptions Days Accounts Receivable Income Tax Receivables % of Sales Deferred Income Tax Prepaid Exp. & Other CA % of Sales Common Stock Additional Paid-in Capital % of GOGS 27 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 18. Income Statement Projection Rackspace Hosting, Inc. Income Statement Projection ($ in millions, except per share items) Cost of Revenue COGS as % of Revenue 2007A $356.5 na $5.5 na $362.0 na $0.3 ($118.2) 32.7% Gross Profit Gross Profit Margin % SG&A Expenses SG&A as % of Revenue Dedicated Cloud, Net Revenue % Growth Public Cloud, Net Revenue % Growth Total Revenue, Net % Growth Fiscal Year Ending December 31 2008A 2009A 2010A $506.9 $572.6 $679.9 42.2% 13.0% 18.7% $25.1 $56.4 $100.7 356.1% 124.8% 78.5% $531.9 $629.0 $780.6 46.9% 18.2% 24.1% 2011A $835.9 22.9% $189.2 87.9% $1,025.1 31.3% 2012P $1,005.1 20.2% $306.9 62.2% $1,312.0 28.0% Fiscal Year Ending December 31 2013P 2014P 2015P $1,176.5 $1,368.3 $1,569.5 17.1% 16.3% 14.7% $485.8 $761.3 $1,169.4 58.3% 56.7% 53.6% $1,662.4 $2,129.6 $2,738.8 26.7% 28.1% 28.6% 2016P $1,787.6 13.9% $1,685.1 44.1% $3,472.7 26.8% ($172.6) 32.4% ($200.9) 31.9% ($249.8) 32.0% ($309.1) 30.2% ($367.2) 28.0% ($443.9) 26.7% ($594.2) 27.9% ($758.7) 27.7% ($944.6) 27.2% $243.8 67.3% $359.4 67.6% $428.0 68.1% $530.7 68.0% $716.0 69.8% $944.8 72.0% $1,218.5 73.3% $1,535.5 72.1% $1,980.2 72.3% $2,528.1 72.8% ($156.7) 43.3% ($229.0) 43.1% ($247.6) 39.4% ($295.2) 37.8% ($397.1) 38.7% ($516.9) 39.4% ($643.3) 38.7% Depreciation and Leasehold Amortization Amortization Expenses for Intangible Assets ($54.7) ($1.8) ($85.7) ($4.5) ($118.8) ($6.5) ($149.9) ($6.0) ($189.8) ($247.56) ($313.68) ($401.84) ($516.80) ($655.27) ($5.6) ($6.7) ($6.1) ($5.0) ($4.3) ($3.3) Income from Operation / EBIT EBIT Margin % $30.6 8.4% $40.1 7.5% $55.2 8.8% $79.6 10.2% $123.5 12.0% $173.6 13.2% $255.4 15.4% $319.4 15.0% $434.7 15.9% $584.6 16.8% EBITDA EBITDA Margin % EBITDA Growth $87.1 24.1% na $130.3 24.5% 49.6% $180.5 28.7% 38.5% $235.5 30.2% 30.5% $318.9 31.1% 35.4% $427.9 32.6% 34.2% $575.2 34.6% 34.4% $726.2 34.1% 26.3% $955.9 34.9% 31.6% $1,243.2 35.8% 30.1% Interest Expense Interest and Other Income (Expense) Total Other Income (Expense) ($3.6) $0.8 $2.8 ($8.2) $0.8 $7.5 ($9.0) $0.3 $8.7 ($8.0) ($0.2) $8.2 ($5.8) ($1.2) $7.0 ($6.2) $0.0 $6.2 ($6.5) $0.0 $6.5 ($6.9) $0.0 $6.9 ($7.3) $0.0 $7.3 ($7.7) $0.0 $7.7 Pretax Income $27.8 $32.7 $46.5 $71.4 $116.4 $167.4 $248.9 $312.4 $427.4 $576.9 Taxes Tax Rate ($10.0) 35.9% ($11.0) 33.6% ($16.3) 35.1% ($25.1) 35.1% ($40.0) 34.4% ($58.6) 35.0% ($87.1) 35.0% ($109.4) 35.0% ($149.6) 35.0% ($201.9) 35.0% Net Income Net Margin % Net Income Growth EPS - Basic EPS - Diluted $17.8 4.9% -10.2% 0.18 0.17 $21.7 4.1% 21.7% 0.20 0.19 $30.1 4.8% 39.1% 0.25 0.24 $46.4 5.9% 53.8% 0.37 0.35 $76.4 7.5% 64.9% 0.59 0.55 $108.8 8.3% 42.4% 0.79 0.75 $161.8 9.7% 48.7% 1.18 1.11 $203.1 9.5% 25.5% 1.48 1.39 $277.8 10.1% 36.8% 2.03 1.91 $375.0 10.8% 35.0% 2.74 2.57 ($809.3) ($1,024.3) ($1,284.9) 38.0% 37.4% 37.0% 28 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 19. Balance Sheet Projection Rackspace Hosting, Inc. Balance Sheet Projection ($ in millions, except per share items) Assets Cash and Equivalents Accounts Receivable, Net Income Tax Receivables Deferred Income Tax Prepaid Expenses and Other Current Assets Total Current Assets 2007A $24.9 $25.4 $0.0 $0.0 $7.8 $58.1 Work in Process Land $42.5 $13.9 $111.1 $13.9 $49.8 $13.9 Gross PP&E Accumulated Depreciation Net PP&E $291.2 ($120.5) $227.1 $425.4 ($188.3) $362.0 Goodwill Intangible Assets, Net Other Non-current Assets Total Assets $3.6 $5.8 $7.2 $301.8 Liabilities Accounts Payable & Accrued Expenses Current Portion of Deferred Revenue Current Portion of Obl. under Capital Leases Current Portion of Debt Total Current Liabilities Non-current Deferred Revenue Non-current Obligations under Capital Leases Non-current Debt Non-current Deferred Income Taxes Non-current Deferred Rent Other Non-current Liabilities Total Liabilities Shareholders' Equity Common Stock Treasury Stock Additional Paid-in Capital AOC Income (Loss) Retained Earnings Total Shareholders Equity Total Liabilities and Equity Fiscal Year Ending December 31 2008A 2009A 2010A $238.4 $125.4 $104.9 $30.9 $38.7 $47.7 $12.3 $7.5 $4.4 $3.1 $9.8 $6.4 $7.8 $10.2 $22.0 $292.5 $191.7 $185.4 Fiscal Year Ending December 31 2013P 2014P 2015P $235.7 $312.4 $381.1 $110.8 $142.0 $182.6 $0.0 $0.0 $0.0 $9.8 $9.8 $9.8 $34.66 $44.40 $57.10 $391.1 $508.6 $630.6 2011A $159.9 $68.7 $0.0 $9.8 $25.0 $263.4 2012P $238.16 $87.46 $0.0 $9.8 $27.35 $362.8 $68.7 $13.9 $62.7 $13.9 $62.7 $13.9 $667.6 ($298.4) $432.9 $835.3 ($422.7) $495.2 $1,133.7 ($582.8) $627.5 $1,477.4 $1,921.3 $2,485.6 $3,197.7 $4,114.5 ($800.4) ($1,084.0) ($1,455.9) ($1,942.7) ($2,567.9) $753.7 $913.8 $1,106.3 $1,331.6 $1,623.2 $6.9 $15.1 $8.7 $685.3 $22.3 $10.8 $10.9 $668.6 $57.1 $9.7 $14.1 $761.6 $60.0 $26.0 $49.6 $1,026.5 $68.7 $26.0 $47.23 $1,258.5 $84.1 $26.0 $47.23 $1,462.3 $100.6 $26.0 $47.23 $1,788.8 $126.6 $26.0 $47.23 $2,162.1 $150.3 $26.0 $47.23 $2,647.7 $67.1 $13.5 $25.2 $2.9 $108.7 $71.4 $16.3 $38.9 $5.9 $132.5 $89.8 $17.1 $46.4 $4.9 $158.2 $111.6 $15.8 $59.8 $1.9 $189.1 $156.0 $14.8 $66.0 $0.9 $237.7 $166.3 $15.5 $71.9 $2.3 $256.1 $201.1 $15.5 $77.3 $1.4 $295.2 $269.2 $15.5 $84.1 $1.4 $370.1 $343.7 $15.5 $90.0 $0.0 $449.2 $427.9 $15.5 $95.5 $0.0 $538.9 $4.4 $23.3 $60.0 $0.0 $0.0 $8.5 $204.9 $3.9 $50.8 $204.8 $13.4 $0.0 $10.2 $415.6 $2.3 $63.3 $52.8 $30.9 $0.0 $11.8 $319.2 $2.9 $69.2 $0.9 $35.2 $14.6 $10.8 $322.7 $3.4 $72.2 $0.0 $68.8 $23.3 $21.5 $427.1 $3.4 $77.2 $2.7 $59.6 $31.8 $25.3 $456.1 $3.4 $82.4 $1.4 $59.6 $40.2 $29.1 $511.3 $3.4 $87.9 $0.0 $59.6 $49.7 $34.0 $604.7 $3.4 $92.5 $0.0 $59.6 $58.3 $38.9 $701.9 $3.4 $97.8 $0.0 $59.6 $63.8 $43.4 $806.9 $0.1 ($0.1) $40.1 $0.5 $56.3 $96.9 $0.1 $0.0 $207.6 ($16.0) $78.0 $269.7 $0.1 $0.0 $251.3 ($10.3) $108.2 $349.4 $0.1 $0.0 $296.6 ($12.4) $154.6 $438.9 $0.1 $0.0 $383.0 ($14.7) $231.0 $599.4 $0.1 $0.0 $470.4 ($7.9) $339.8 $802.4 $0.1 $0.1 $0.1 $0.1 $0.0 $0.0 $0.0 $0.0 $457.2 $487.2 $485.5 $491.2 ($7.9) ($7.9) ($7.9) ($7.9) $501.6 $704.7 $982.5 $1,357.5 $951.0 $1,184.1 $1,460.3 $1,840.9 $301.8 $685.3 $668.6 $761.6 $1,026.5 $1,258.5 $62.7 $13.9 $1,462.3 $62.7 $13.9 $1,788.8 $62.7 $13.9 $2,162.2 2016P $487.3 $231.5 $0.0 $9.8 $72.40 $801.0 $62.7 $13.9 $2,647.8 29 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 20. Statement of Cash Flows Projection Rackspace Hosting, Inc. Statement of Cash Flows Projection ($ in millions, except per share items) Fiscal Year Ending December 31 Cash Flows from Operating 2007A 2008A 2009A 2010A Net Income $17.8 $21.7 $30.1 $46.4 Depreciation and Amortization $56.5 $90.2 $125.3 $155.9 Loss on Disposal of Equipment, Net $1.9 $2.9 $1.0 $0.8 Provision for Bad Debts and Customer Credits $4.1 $4.1 $10.3 $4.3 Deferred Income Taxes ($3.5) $12.1 $9.4 $6.8 Deferred Rent $0.4 ($0.2) $4.4 $7.1 Share-based Compensation Expense $4.3 $15.0 $20.1 $26.6 Other Non-cash Compensation Expense $0.2 $0.3 $0.0 $0.0 Tax Benefits from Share-based Compensation ($0.6) ($3.2) $0.0 ($2.4) Changes in Certain Assets and Liabilities Accounts Receivable ($13.4) ($12.2) ($17.1) ($12.9) Income Taxes Receivable $0.0 ($12.3) $4.8 $2.6 Prepaid Expenses and Other Current Assets $0.0 0 ($2.3) ($10.1) Accounts Payable and Accrued Expenses $39.2 $13.4 $15.2 $16.8 Deferred Revenue $6.6 $1.9 ($1.2) ($0.5) All Other Operating Activities ($8.5) $2.9 ($3.3) $2.9 Cash Flows from Operations $104.9 $136.6 $196.9 $244.2 Cash Flows from Investing Purchase of PPE, Net Acquisitions, Net of Cash Acquired Earn-out Payments for Acquisitions All Other Investing Activities Cash Flows from Investing 2011A $76.4 $195.4 $0.2 $5.9 $14.0 $9.5 $28.8 $0.0 ($20.6) 2012P $108.8 $254.3 $1.3 $6.1 $16.6 $8.5 $38.57 $0.0 ($35.5) ($26.8) $4.4 ($2.6) $57.5 ($0.5) $1.4 $343.0 ($18.8) $0.0 ($2.4) $15.1 ($0.6) $0.0 $392.0 Fiscal Year Ending December 31 2013P 2014P 2015P $161.8 $203.1 $277.8 $319.8 $406.8 $521.1 $0.0 $0.0 $0.0 $7.5 $9.4 $11.7 $0.0 $0.0 $0.0 $8.4 $9.5 $8.6 $17.49 $29.55 $22.91 $0.0 $0.0 $0.0 ($28.8) ($38.6) ($17.5) ($23.4) $0.0 ($7.3) $10.7 $0.0 $0.0 $466.3 ($31.1) $0.0 ($9.7) $58.1 $0.0 $0.0 $637.0 ($40.6) $0.0 ($12.7) $47.2 $0.0 $0.0 $818.6 2016P $375.0 $658.6 $0.0 $15.0 $0.0 $5.5 $28.18 $0.0 ($29.6) ($48.9) $0.0 ($15.3) $57.2 $0.0 $0.0 $1,045.7 ($140.4) ($0.3) $0.0 $0.0 ($140.7) ($165.4) ($9.7) $0.0 $0.0 ($175.1) ($117.3) $0.0 ($6.8) $0.0 ($124.1) ($144.8) ($29.9) ($0.5) ($0.1) ($175.2) ($13.9) ($3.9) $61.1 ($5.0) ($0.3) $0.0 $8.5 $5.0 $0.0 $0.3 $0.6 $52.4 ($32.4) ($6.9) $200.0 ($57.3) ($0.2) $0.0 $1.5 $0.0 $145.4 $2.0 $3.2 $255.4 ($44.7) ($6.7) $0.0 ($150.0) ($0.4) $0.0 $0.0 $0.0 $0.0 $14.5 $0.0 ($187.3) ($52.1) ($4.9) $0.0 ($50.0) $0.0 $0.0 $0.0 $0.0 $0.0 $15.3 $2.4 ($89.4) ($65.8) ($1.9) $0.0 $0.0 ($1.1) ($5.3) $0.0 $0.0 $0.0 $36.3 $20.6 ($17.2) ($70.6) $4.1 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $67.0 $35.5 $36.0 ($87.2) ($2.3) $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $35.9 $28.8 ($24.8) ($98.2) ($1.4) $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $65.0 $38.6 $4.0 ($107.1) ($1.4) $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $53.2 $17.5 ($37.8) ($110.7) $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $0.0 $58.4 $29.6 ($22.7) Effect of Exchange Rate Changes ($0.0) ($3.4) $1.6 ($0.1) ($0.3) $0.0 $0.0 $0.0 $0.0 $0.0 Total Cash Flows $16.6 $213.5 ($113.0) ($20.5) $54.9 $78.3 ($2.4) $76.7 $68.7 $106.2 $8.4 $24.9 $238.4 $125.4 $104.9 $159.9 $238.2 $235.7 $312.4 $381.1 $24.9 $238.4 $125.4 $104.9 $159.9 $238.2 $235.7 $312.4 $381.1 $487.3 Cash Flows from Financing Principal Payments of Capital Leases Principal Payments of Notes Payable Borrowing on Line of Credit Payments on Line of Credit Payments for Debt Issuance Costs Payments of Earn-out Provisions for Acquisitions Proceeds from Sale Leaseback Transactions Receipt of Texas Enterprise Fund Grant Proceeds from Issuance of Common Stock Proceeds from Employee Stock Plans Tax Benefits from Share-based Compensation Cash Flows from Financing Beginning Cash Position Ending Cash Position ($269.8) ($343.73) ($443.85) ($564.35) ($712.09) ($916.79) ($1.0) ($5.95) $0.00 $0.00 $0.00 $0.00 $0.0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.2 $0.0 $0.0 $0.0 $0.0 $0.0 ($270.6) ($349.7) ($443.9) ($564.3) ($712.1) ($916.8) 30 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Appendix 21. Discounted Cash Flow Analysis Discounted Cash Flow (DCF) Analysis Revenue EBITDA EBIT Less: Taxes Debt-Free Earnings Less: Purchase of PP&E, Net Less: Working Capital Requirements Add: Depreciation and Amortization Add: Miscellenous Non-cash Items Total Net Investment Discount Rate Net Debt-Free Cash Flows: Discount Period Discount Factor @ 11.3% PV of Net Debt-Free Cash Flows: $86.54 12.3% 11.8% 11.3% 10.8% 10.8% 12/31/15 12/31/16 $1,548.51 $1,662.4 $2,129.6 $535.8 $575.2 $726.2 $237.9 $255.4 $319.4 83.3 89.4 111.8 $154.6 $166.0 $207.6 (413.5) (443.9) (564.3) 6.0 (49.5) (47.5) 297.9 406.8 521.1 4.3 9.9 25.7 ($109.5) ($86.5) ($90.8) 12/31/13 $2,738.8 $955.9 $434.7 152.2 $282.6 (712.1) (86.2) 658.6 19.1 ($139.7) $45.1 0.93 0.90 $40.8 Terminal TEV / EBITDA Multiple 10.0x 10.5x 11.0x 11.5x 76.44 80.09 83.73 87.37 77.76 81.47 85.18 88.89 79.12 82.89 86.67 90.44 80.50 84.34 88.18 92.02 80.50 84.34 88.18 92.02 12/31/14 $79.5 1.93 0.81 $64.6 12.0x 91.02 92.60 94.21 95.87 95.87 $116.8 2.93 0.73 $85.3 $142.9 3.93 0.66 $93.7 Key Assumptions Stub Period Valuation Date Tax Rate Discount Rate (WACC) Terminal Multiple 93.2% 1/25/2013 35% 11.3% 11.0x Terminal Value Assumptions Terminal Year EBITDA Terminal Multiple Terminal Value Discount Period Discount Factor @ 11.3% PV of Terminal Value $1,243.2 11.0x $13,675.4 3.93 0.66 $8,961.8 Implied Analyses LTM EBITDA Multiple 24.9x Methods Weight Multiple 70% Precedent Transaction 10% Discounted Cash Flow 20% Total 100% Target Price ($) 90.87 91.18 86.70 90.07 31 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Sensitivity Analysis Fiscal Year Implied Potential 2012 2013 2014 2015 2016 Value Increase Revenue Growth 27.0% 25.7% 27.1% 27.6% 25.8% 82.72 1.05 27.5% 26.2% 27.6% 28.1% 26.3% 84.67 1.07 Base 28.0% 26.7% 28.1% 28.6% 26.8% 86.66 1.10 28.5% 27.2% 28.6% 29.1% 27.3% 88.68 1.12 29.0% 27.7% 29.1% 29.6% 27.8% 90.75 1.15 EBITDA Margin 31.6% 33.6% 33.1% 33.9% 34.8% 84.35 1.07 32.1% 34.1% 33.6% 34.4% 35.3% 85.51 1.08 Base 32.6% 34.6% 34.1% 34.9% 35.8% 86.66 1.10 33.1% 35.1% 34.6% 35.4% 36.3% 87.82 1.11 33.6% 35.6% 35.1% 35.9% 36.8% 88.98 1.13 Tax Rate 34.0% 34.0% 34.0% 34.0% 34.0% 86.56 1.10 34.5% 34.5% 34.5% 34.5% 34.5% 86.61 1.10 Base 35.0% 35.0% 35.0% 35.0% 35.0% 86.66 1.10 35.5% 35.5% 35.5% 35.5% 35.5% 86.72 1.10 36.0% 36.0% 36.0% 36.0% 36.0% 86.77 1.10 CAPEX as % of Revenue 24.2% 24.7% 24.5% 24.0% 24.4% 86.42 1.09 25.2% 25.7% 25.5% 25.0% 25.4% 86.54 1.10 Base 26.2% 26.7% 26.5% 26.0% 26.4% 86.66 1.10 27.2% 27.7% 27.5% 27.0% 27.4% 86.79 1.10 28.2% 28.7% 28.5% 28.0% 28.4% 86.91 1.10 Terminal TEV / EBITDA Multiple $0.01 10.0x 10.5x 11.0x 11.5x 12.0x 12.3% 76.44 80.09 83.73 87.37 91.02 11.8% 77.76 81.47 85.18 88.89 92.60 11.3% 79.12 82.89 86.67 90.44 94.21 10.8% 80.50 84.34 88.18 92.02 95.87 10.8% 80.50 84.34 88.18 92.02 95.87 Items Discount Rate Appendix 22. $100 $95 $90 $85 $80 $75 Revenue EBITDA Margin Tax CAPEX % of Revenue WACC Exit TEV/EBITDA 32 Rackspace Hosting, Inc. (NYSE: Rackspace) Rackspace Hosting, Inc. (NYSE: Rackspace) Disclosures: Ownership and material conflicts of interest: The author(s), or a member of their household, of this report does not hold a financial interest in the securities of this company. The author(s), or a member of their household, of this report does not know of the existence of any conflicts of interest that might bias the content or publication of this report. Receipt of compensation: Compensation of the author(s) of this report is not based on investment banking revenue. Position as an officer or director: The author(s), or a member of their household, does not serve as an officer, director or advisory board member of the subject company. Market making: The author(s) does not act as a market maker in the subject company’s securities. Disclaimer: The information set forth herein has been obtained or derived from sources generally available to the public and believed by the author(s) to be reliable, but the author(s) does not make any representation or warranty, express or implied, as to its accuracy or completeness. The information is not intended to be used as the basis of any investment decisions by any person or entity. This information does not constitute investment advice, nor is it an offer or a solicitation of an offer to buy or sell any security. This report should not be considered to be a recommendation by any individual affiliated with CFA Society of Texas, CFA Institute or the CFA Institute Research Challenge with regard to this company’s stock. CFA Institute Research Challenge 33