212.555.5555 New York, NY 10458 RFisk@gmail.com linkedin.com/in/bobfisk bobfisk.com “Bob is an exceptional strategic thinker who brings passion and energy to all aspects of his role… I consider Bob to be a thought leader in emerging communication and media trends with a deep clinical and technical aptitude.” – Chris Tama, Then-President at Ogilvy CommonHealth Worldwide Emotidata at a Glance Business Development & Social 4+ New Fortune 100 Clients Each Year 90% of Meetings Moved to Proposal Twitter Chat with 3M+ Impressions “Top Contributor”—LinkedIn Consumer Insights Group (53K+ members) Robert Fisk You already know about brand management. This is different. BRAND & MARKETING COMMUNICATIONS EXECUTIVE “There’s no exact title for what I do. I’m a scientist, a sales strategist, and a storyteller. My goal in any situation is to spot trends and find opportunity. I gather data creatively and use it to our advantage.” Servant leader who approaches problems with the philosophy that there are no “best” practices. They can always be improved. Land and grow major clients, earning trust by meeting their growth needs innovatively and on terms they can say yes to. Consistently achieved double-digit business growth throughout 20 years, holding leadership positions and winning awards at Ferguson, Ogilvy, Grey, IPG, Torre Lazur, and Pfizer. Make massive leaps by appropriately sharing information across divisions and companies. Build world-class teams and coach them to top performance, leading by example and listening with an open mind. EXECUTIVE LEADERSHIP IN BRANDING AND COMMUNICATIONS Emotidata, New York, NY, 2009 to Present Leading brand management firm specializing in measuring emotional responses to every aspect of brands and their messages. Managing Director, Brand Engagement—Head 14-member team of medical directors, methodology advisors, technology officers, and multidisciplinary technical experts. Remove guesswork from brand management by developing multiple protocols for quantifying consumer emotions and engagement. Build on the work of Dr. Paul Ekman, using out-of-the box and custom tools to strengthen brands and messaging for clients. Product & IP Development Brand Emotion Profile Pupil Reactivity Index Facial Action Coding System (FACS) Remote-Controlled Coding Markers “Hacked” Eye Trackers Program Pursued by $3B SaaS Co. Drove double-digit YOY growth by developing uniquely relevant brand engagement products. Produced the most user-friendly data analysis in the industry. Captured business from much larger competitors, including Nielsen, Millward Brown, and Innerscope. Generated industry buzz to attract clients with a pull marketing strategy. Enabled multilayered, custom coding with ease by inventing remote-controlled network LED TTL transmitters that seamlessly mark the beginning and ending of specific coding cycles. Democratized key technology by lowering the cost of entry for eye trackers. Developed units from out-of-the-box and open-source elements that cost $100 to $1000 total compared to existing equipment on the market for ~$50K per unit. In January of 2014, launched Analabs to teach researchers and students how to build these and other emotional coding tools. Gained immediate trust from potential clients in a field where no other competitor manufactured eye trackers. Representative Case Study: Revealing the Best Concept Situation: Client was developing a new creative campaign, and they needed to know which concept was the most emotionally engaging. They had hired a market research firm that delivered inconclusive, verbatim data from physicians and stated that each concept was “equally positive.” Emotidata was hired to perform a retrospective analysis of the interview tapes. Partial Client List L’Oreal, Hershey, Pepsi, Merck, Bausch + Lomb, Frito Lay, Procter and Gamble, Hershey, Victoria’s Secret Approach & Results: Quantified nonverbal behavior of physician interviewees using the Facial Action Coding System (FACS). Behaviors included speech patterns, emotion, and body language. Coders identified contradictions between verbatim statements and nonverbal behavior, revealing predictive insights into how the concepts would work in the marketplace. Client identified clear, winning concept substantiated with data. Emotidata earned an RFP for future work 2 days after final presentation. 212.555.5555 New York, NY 10458 RFisk@gmail.com linkedin.com/in/bobfisk bobfisk.com “Bob is a strategic thinker capable of generating insights that really grow the client’s business.” – David Chapman, Managing Partner at Ogilvy CommonHealth Worldwide Key Brands (worked on scores) Splenda, Listerine, Crestor, Lipitor, Novo Nordisk’s Insulin Line, Advil, Celexa, Crestor, Diovan/Co-Diovan, Enbrel, Effexor XR, Humalog, Kytril, Lexapro, Levemir, Lipitor, Macugen, NovoLog, NovoLog Mix, PreserVision, Uroxatrol, Zocor, Zyoptix Therapeutic Areas: Diabetes, Dyslipidemia, Hypertension, HCV, Medical Devices, Oncology, Women's Health Giving Back to Veterans Built insights, vision, and process map as volunteer for the Save a Suit Foundation. Conceived “Million Dollar Pledge,” an HBO-produced event assisting 2,000+ veterans in their transition to civilian work. “Bob’s an innovator and this Million Dollar Pledge is a phenomenal example of understanding veteran needs and collaborating with the right influential people. His leadership and passion will make the CitiField event of bringing veterans and employers together, the biggest and most memorable in this nation’s history.” – Junior Ortiz, former Deputy Asst. Secretary, US Dept. of Labor Favorite Business Book Leadership and Self-Deception: Getting out of the Box Robert Fisk Page 2 of 2 Ogilvy CommonHealth (Ogilvy & Mather), New York, NY, 2006 to 2010 Healthcare communications firm serving clients in our 65 offices in 36 countries. SVP, Group Strategy Director of Ogilvy CommonHealth—Recruited based on unique brand-building ideas that offered strategic direction during a tumultuous time. Recognized that emotions played a key role in doctors’ prescribing habits, contrary to common belief. Led design of insight-driven digital and print strategies for promotional, CRM, and medical education initiatives. Developed creative, channel-agnostic insights and stronger brands for professional and consumer audiences. Led multifunctional team in creation of insight-driven digital and print strategies across 15+ brands, including: Avandia, Avandamet, Avandaryl, Brilinta, dapagliflozin, Listerine, Symbicort, Toviaz, Voltaren Gel, Xarelto, and YAZ. Generated $1M+ in growth, expanding organization’s skill set to match new opportunities. Sold into BMS and AstraZeneca to prove concepts. Turned around underperforming team in 6 months, earning renewed contract 27% higher vs. previous year. Won multiple industry and company awards for excellence and innovation in medical marketing, including Medical Marketing and Media’s Rising Star Award. Representative Case Study: Retelling the Blood Sugar Story Situation: Pharma client needed to position its new diabetes drug. The challenge was that so many root causes of diabetes had already been identified and “solved” by the industry. There was concern that coming up with a new “root cause” would lead to distrust from clinical providers. Hours of brainstorming had led nowhere. Approach & Results: Completely reframed approach. Instead of coming up with a new, more believable problem, worked on presenting a comprehensive, interconnected system that would encompass past and new causes of blood sugar issues. The “Renal Glucose Reabsorption System,” incorporating the 10 core known facts about diabetes, was the result (renamed R-GRAB by the team). Enabled new product to be presented in a way that neither conflicted with existing knowledge of other products nor required new learning for MDs. Displaced Accenture, gaining client’s trust and loyalty to grow a $50K contract into $1M in a year and later to $3M. Convinced the most skeptical member of the client team, one who generally dismissed marketing concepts. “Renal glucose reabsorption” gained such universal acceptance in the medical community that it is now in medical texts. EARLY CAREER Medicus, International (Publicis)—IPG, Hired after presenting the winning pitch for Pfizer’s new product. The pitch led to Medicus landing its first Pfizer business ever. Created new position, leading 12 disciplines. Delivered $3.8M in new business, or 14% YOY growth. Launched best-in-class product for Pfizer and won international business with them. Grey Global Group, Played key role in winning coveted branding contract for Lipitor. Drove $1B in 1st-year Lipitor sales. Headed branding and positioning, growing the market and class. Built the first electronic routing system to maximize client capabilities. Torre Lazur, Hired to help with a particularly critical product launch, holding team leadership and P&L responsibility. Became youngest director of client services in company history. Helped create $4M+ in revenue, working across IPG agencies. Won individual Accupril Market Dominator award and Chairman’s Award for Collaborative Growth and Innovation. Parke-Davis (Pfizer), Hired out of research role at North American Lab Group, transitioned to sales, and excelled. Joined Lipitor launch and became a top-10 salesperson nationwide. US Army: Served as peacetime microbiologist and Desert Storm medic. Honored with National Defense Service Medal and Army Outstanding Unit Award. EDUCATION BS, Advanced Science and Medicine, Boston University, Boston, MA A Horse of a Different Color Bob was a true hacker. His degree was in medicine, but he discovered he was pretty good at sales and marketing when he made an early-career leap from researcher to pharmaceutical sales rep. Successful stints at major ad firms and inspiration from Malcolm Gladwell’s Blink led him to establish his own marketing company measuring consumers’ emotional reactions to brand messages. He knew he was on to something, so he hacked his way through, inventing some tools and reproducing others at a twentieth of their market cost. His methods were so effective that he landed work with 20+ Fortune 100 clients. I questioned Bob as to how we could encapsulate his energy, inventiveness, and effectiveness. He shared with me that he had designed his company’s website, and that it would be a good inspiration for capturing his brand since he and his company were intertwined. A unique tag line and personal statement set the stage for the reader—this will be no ordinary resume or candidate. I incorporated echoes of the colors (orange and gray) and shapes (circles) of the Emotidata website. Graphics and quick facts in the left-hand column enable the reader to gain immediate insight into Bob’s unique capabilities, the major brands he’s worked with, powerful testimonials, and corporate stewardship. I included his favorite business book because he spoke of it as foundational to all he does—something he shares with all of his employees and colleagues. The body of the resume provides context, achievement highlights, and a couple of case studies that give insight into Bob’s approach to his work.