2011 – CHICAGO
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“Committed”
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Agenda
Show Highlights
 Promotional Tools
 GES & Exhibitor Services Manual
 Future Training Opportunities

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Show Highlights
100% Food-Focused, Horizontal Show
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$700K+ invested in Attendee Promotion
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330+ companies representing 190,000+ sq ft
10,000 food-focused attendees
Lowest registration rate ($25)
29 hours of Educational Sessions
Strategic Partnerships
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“The best way
to predict the future
is to create it.”
- Peter Drucker
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Exhibitor Invites
100% free for exhibitors
Unlimited number of passes
Personalized invitations
Opportunity to look great in
front of your customers and
prospects
Incentives:
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250 registered attendees = free Attendee
Newsletter Partnership
500 registered attendees = free Exhibitor
Spotlight Presentation
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Promotional Tools
PROCESS EXPO Signature
• PROCESS EXPO Logo
• Brochures
• Videos
• Print and Digital Ads
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Buying Teams Program
Remote office during PROCESS EXPO week
• Furnished meeting room at McCormick Place
• Complimentary registration on your behalf
• FREE!
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Partnership Program
Increase visibility
• Extend your message
beyond your booth
• Outshine the competition
• Online, On-site,
customizable options
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Other Resources
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Blog
Social Media
Exhibitor Newsletter
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GES Account Team
Steve Mannarino
Danica Milich
Primary Account Manager
Account Manager
Years in the Industry:
Years in the Industry:
26
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Responsibility:
Responsibility:
Primary point of contact for pre
show planning and on site
execution, and post show follow up
for FPSA.
Vince Siciliano
Primary Chicago Account Manager
responsible for onsite execution and
implementation. Main contact for
information processing within GES
departments.
Amanda
Anastasopoulos
Senior Operations Manager
Rigging
Exhibitor Services Sup.
Years in the Industry:
Years in the Industry:
20
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Responsibility:
Responsibility:
Will have overall responsibility for
freight operations for FPSA
exhibitors.
Will oversee all service executives
dedicated to the exhibit floor from
move-in to move-out.
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Planning for PROCESS EXPO
Agenda
• Pre-show Planning
• Show Schedule
• Important Deadlines
• Customer Service
• Operations – Targeted Move in
• Target Questionnaire
• Target Dates: How the process works
• Material Handling Pricing
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Schedule and Important Dates
Important Dates
AREA
Be sure to check all order forms
for additional deadlines
Tuesday, October 11
Discount Deadline Date for GES orders received with payment
Friday, September 23
Advance Shipments may begin arriving at the Warehouse
Monday, October 24
Last day for Advance Shipments to arrive at the Warehouse without
surcharges
Thursday, October 27
Direct Shipments may begin arriving at the Exhibit Site starting at: 12:00 PM
Monday, October 31
Last day for Direct Shipments to arrive at the Exhibit Site ending at: 4:30 PM
Thursday, October 27
Friday, October 28
Installation 12:00 PM - 8:00 PM Installation Day and Targeted Move-In.
Saturday, October 29
8:00 AM - 4:30 PM Installation Day and Targeted Move in.
Sunday, October 30
8:00 AM - 4:30 PM Installation Only - NO FREIGHT.
Monday, October 31
8:00 AM - 4:30 PM Installation
8:00 AM - 4:30 PM Installation Day and Targeted Move-In.
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Schedule and Important Dates
Important Dates
AREA
Be sure to check all order forms
for additional deadlines
Tuesday, November 1
9:00 AM - 5:00 PM
Wednesday, November 2
9:00 AM - 5:00 PM
Thursday, November 3
9:00 AM - 5:00 PM
Friday, November 4
9:00 AM - 2:00 PM
Friday, November 4
Dismantle 2:00 PM - 9:00 PM
Saturday, November 5
Dismantle 8:00 AM - 4:30 PM
Sunday, November 6
Carriers must be checked in by: 10:00 AM
Sunday, November 6
All exhibitor materials must be removed by: 4:30 PM
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Important Forms
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Important Forms
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Customer Service
GES’ Service Executives Make the Difference
• Each exhibitor is assigned a designated Service
Executive for the annual meeting
• Prior to the Meeting, Service Executives:
- Personally introduce themselves to their
exhibitors
- Email their contact information for any questions
• During Move In, Service Executives:
- Visit each exhibitor and leave contact information
- Conduct “booth checks” to confirm freight and
furniture deliveries
- Access to ordering, freight delivery status and
Text Me! Program
- Review preliminary invoice with
each exhibitor
“PROCESS EXPO”
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Enhancing Customer Service
Service Executive Program
• Ownership by floor zones with
dedicated Service Executives for
full time service: pre, during and
post show
• Dedicated Service Executives for
each anchor FPSA exhibitor for full
time service: pre, during and post
show
• Dedicated Experience Partner
Service Executives for full time
service: pre, during and post show
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Operations
Target Questionnaire
• Fill out as completely as Possible
• Send back to GES by July 15th
• Target Date sent to you via email by
August 15th
• Questionnaires received after July 15
will receive target date by
September 1
• Questionnaires not returned will
automatically be given a target date.
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Value Pricing
Exhibitors:
FPSA Members will be charged a Space Rate Material Handling Charge at the time your
booth space contract is executed for those exhibitors with space greater than 150
net sq. ft.
This fee will cover all Direct to Show and Warehouse Shipments on a round-trip basis.
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Items sent to the Advanced Warehouse (freight, hanging signs, and carpet) will be
charged an additional $15.00 per CWT to receive shipments at the advanced
receiving warehouse within 30 days of show open.
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Warehouse shipments will be shipped to show site prior to your Inbound Target
Time.
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Off-target shipments (inbound or outbound) will be assessed a $15.00 per CWT
charge. Please contact the Vince Siciliano for review and approval. You may fax
your request to 773-284-3970
Please refer to the R-2 form for Material Handling Pricing
NOTE: Exhibitors with space at 150 sq. ft. or less who opted out of the one-time
handling fee while booking space will be charged at a per hundred weight
charge.
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In Summary
•Pre-Show
Promotion
•Deadlines
•Future
Training Opportunities
• Ops Conference, August 23
• Exhibitor Invites Training
• Exhibitor Tips, Part 2
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“The dictionary is the only place
that success comes before work.
Hard work is the price
we must pay for success.”
- Vince Lombardi
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Contact Us!
Grace Cular Yee
703-761-1220
gyee@fpsa.org
Kyle Heiman
703-761-1207
kheiman@fpsa.org
Andy Drennan
703-761-1201
adrennan@fpsa.org
Steve Mannarino
440-546-0255 x114
smannarino@ges.com
Danica Milich
773-284-5258
dmilich@ges.com
Vince Siciliano
773-284-5376
vsiciliano@ges.com
Amanda Anastasopoulos
773-284-5257
aanastasopoulos@ges.com
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