The Link
ETH EA
Jul-Sep 2011
Volume 1, Issue 11
Provide Input on ACHE's Strategic Plan
ACHE annually examines its strategic plan with a continuing focus on meeting the changing needs of its
membership and of the healthcare management field. Each year, proposed plan changes are reviewed
and discussed at the June Board of Governors meeting, with final changes presented and approved in
November.
ACHE would like your help! Please take a moment to review the proposed 2012–2014 Strategic Plan online
and send them your thoughts, comments and ideas for improvement. They value your input. You can
also review the most recent Strategic Plan Progress Report online as well.
Direct your e-mail response to: StrategicPlanFeedback@ache.org. The deadline for comments is Friday,
Oct. 14, 2011.
Last Chance! Help Shape ACHE's Policy Statements
Each year, selected ACHE Policy Statements are reviewed to ensure their continued relevancy for the
field. Many of these statements are derived directly from comments you have provided to us. For that
reason, ACHE is asking for your input.
Please take a moment online to review the following statements that are due for review this year:




Healthcare Executives' Responsibility to Their Communities
Promise-Making, Keeping and Rescinding
Ethical Decision Making for Healthcare Executives
Considerations for Healthcare Executive-Supplier Interactions
Inside this issue:
ACHE News
Opportunity
Calling
Education
Update
2
National News
2
Article of
Interest
3
Regent’s
Report by
Vanda Scott
5
Next Meeting
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The following two statements were revised last year but will also be revisited again this year:


Creating an Ethical Culture Within the Healthcare Organization
The Role of the Healthcare Executive of a Nonprofit Entity in a Change in Organizational Ownership or Control:
Consolidations, Mergers, Acquisitions, Affiliations, Divestitures or Closures
Please submit your comments to PolicyReview@ache.org. The deadline for comments is Friday, Sept.
30, 2011. The Board of Governors will discuss these statements and any recommended revisions at
their November meeting. The revised statements will be posted on ache.org by the end of the year.
Opportunity Calling…for ALL
STUDENTS!
For the first time this year we will be offering student scholarships. This scholarship will cover
the student dues in return for the student offering his or her time to assist on one of the
committees or an office. Please watch the newsletter for more details and the link to the
application
forUpdate
this exciting opportunity. If you or anyone else knows of a student that may be
Education
interested please let one of the elected officers know or direct them to our website.
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In Case You Missed Our Most Recent Chapter Meeting….
STRATEGIC MARKETING: WINNING THE BATTLE FOR MARKETS AND SHARE
Education
Corner
Upcoming
Local Chapter
Category II
Offerings
November 9,
2011
Topic TBA
Chapter Strategic
Planning Session
– Oct 17
Your attendance
and/or input is
welcome! Contact
Chapter leaders
for info.
Moderator
Steven R. Ross, D.Ph., MS is Senior Vice President for Strategic Development at the University of
Tennessee Medical Center.
Panelists
Jeffrey D. Potter serves Mercy Health Partners in two capacities. He has regional responsibilities as
Senior Vice President, Planning and Development, and since January 1, 2011, he serves as President
of Mercy Medical Center West.
David Avery is Senior Vice President, Group Director at the Tombras Group, Tennessee’s first
advertising agency. His healthcare background includes work with BlueCross BlueShield of
Tennessee, Providence Hospital System, Akron Children’s Hospital, LifePoint Hospitals, Quality
Home Health, and Quillen College of Medicine.
Dr. John Gallagher currently teaches Senior-level strategic management courses at Maryville College.
He is also a core faculty member of UT’s Professional MBA program and served as its inaugural
director.
…We hope to see you at our next chapter meeting!
National News
2012 to 2014 Credentialing Changes
At its November 2010 meeting, the Board of Governors revised the requirements associated with earning the
FACHE credential as well as for recertification to address the need for face-to-face education and to increase the
continuing education credits. Learn more about the upcoming requirements here.
20+ Chapters Recognized for Outstanding Performance (ETHEA intends on winning an
award in 2012!)
The winners of the 2011 ACHE Chapter Management Awards have been announced!
 CT Association of Healthcare Executives is the first winner of the Board of Governors Award
 Puerto Rico Chapter of the American College of Healthcare Executives, Inc., won the Award for Chapter
Excellence
 8 chapters won awards for Chapter Distinction
 13 chapters won awards for Chapter Merit
ACHE designed the Chapter Management and Awards Program to provide performance incentives and acknowledge
outstanding accomplishments to ensure the delivery of high-quality services to ACHE affiliates. To receive an
award, chapters must meet at least one of the four performance standards that measure education and networking
performance, net membership growth, level of member satisfaction and advancement of eligible members.
Get involved in your local chapter today! Visit ache.org/chapters and use the online Chapter Directory to contact
the president today.
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Baby Boomers, Beware! Don’t Let Your Resume Date You!
If you’re a job seeker of the Baby Boom generation, you may be feeling a little left
out by the job market. You’re certainly not ready to retire, but the young recruiters
you send resumes to don’t seem to respond to your skills and experience. If you’re
feeling symptoms of age discrimination, you should know that your resume could
be the culprit, categorizing you as out of date and over the hill.
There are three ways your resume can put you in the over the hill category. Your
resume is due for an update if it contains:
1. Outdated technology skills
2. Outdated industry or occupational terminology
3. Outdated resume trends
Don’t despair if your resume is out of date. You can perform an extreme resume
makeover by using the tips below.
1. Make sure you are up to date on your industry’s technology.
Check multiple job descriptions within your industry to see what technologies
employers really want. Determine which technologies are missing from your
resume. Then decide what you need to learn or do in order to fill that technology
gap. Consider adult education classes, college classes, or even online learning.
You should be aware that technology terms are often used as keywords to filter the
best resumes from electronic databases. If your resume doesn’t have them, it may
never be seen. Make sure your technology skills aren’t leaving you behind.
2. Make sure your resume is using current terminology.
If you have just been adding to the same old resume over the years, then your early
entries may be using outdated terms. One way to bring your resume up to date is
through publications from your industry’s professional associations. If you don’t
belong to any professional associations, you might be missing out on the latest
industry-speak.
Another good resource is job descriptions. Search job descriptions in your field for
recurring terms. Learn to use the current terminology for your industry correctly
and effectively.
3. Make sure your resume reflects today’s trends in resume format and style.
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Ten or fifteen years ago, the old-fashioned reverse-chronological format may have
worked for you. But now that you have more experience, it may not be the best
choice. The more advanced hybrid format may be much better at promoting your
skills and expertise, providing you with a more professional presentation. With the
hybrid resume, potential employers will form an impression of you based on your
best accomplishments, not just your most recent job description.
You should also realize that some of the old resume rules just don’t apply any more.
For example:

“Limit your resume to one page.” This is a really old idea that limits your ability
to show all of your skills and expertise.

“End your resume with References Available Upon Request.” You don’t need
to say that; it’s assumed.

“You should show every job you have ever held and give each equal importance.”
Your employment history should only go back as far as it related to your
current employment objectives. Think of your resume as a marketing piece
that highlights the best parts rather than as a tell-all.

“Your resume should go back no more than ten years.” Don’t use an arbitrary
number to determine how much to include on your resume. Use the rule of
relevancy to decide how many of your jobs to include.

“One resume should handle everything.” Not anymore! In addition to tailoring
your resume to different fields or industries, you’ll also need to tailor the
way that you save it.
You’ll want to have (1) a standard Word format (for printouts and as email
attachments), and (2) a Plain Text version for online forms. This will save you a lot
of time in repairing lost formatting, which often occurs when cutting and pasting a
Word document into a text-only form.
Let your experience work for you rather than against you. Using these tips to
update your resume can make a noticeable difference in interest from employers.
And your new resume will be a better reflection of your hard-earned skills, talents,
and expertise.
Deborah Walker, Certified Career Management Coach
Read more career tips and see sample resumes at: www.AlphaAdvantage.com
email: Deb@Alphaadvantage.com
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Regent’s Report
(Make sure to vote for a new Regent as Vanda’s term will be ending.)
Regent’s Report
Tennessee
For Quarter 3 (Summer) - written June 30, 2011
Vanda Scott
New Members, Advancements, and Recertifications
(March, April, May, June 2011)
Congratulations to the following Fellows who have advanced:
Mark E. Holroyd, FACHE (Pickerington, OH)
David E. Nicely, FACHE (Johnson City)
George G. Mayzell, MD, FACHE (Memphis)
Congratulations to the following Fellows who have recertified:
W. Chad Clabough Jr., FACHE (Knoxville)
Jon-David Deeson, FACHE (Knoxville)
Mario J. Garner, EdD, FACHE (Lafayette, LA)
David F. Gregory, PharmD, FACHE (Brentwood)
Patti E. Griffin, PhD, FACHE (Franklin)
Linda A. Knudson Lind, FACHE (Chattanooga)
Michael J. Meadows, FACHE (Rickman)
Michael L. Mullins, FACHE (Clarksville)
Gary L. Thomas, FACHE (Knoxville)
William E. Turner III, PhD, FACHE (Franklin)
Michael O. Ugwueke, DHA, FACHE (Memphis)
Dennis L. Vonderfecht, FACHE (Johnson City)
Frederick D. Woodrell, FACHE (Brentwood)
Robert S. Waggener, FACHE (Brentwood)
Welcome to the following new Members of ACHE:
Jennifer Able (Chattanooga)
April R. Allen (Millington)
Alison L. Apple (Memphis)
Wayne S. Baswell (Brentwood)
Forrest J. Biggs (Union City)
Angela C. Brand (Franklin)
Janell Cecil (Knoxville)
Heather J. Chambers (Franklin)
Megan A. Cool (Nashville)
Robert DeBerry (Springfield)
Susan V. Denton (Rockford)
Cheryl A. Devona (Franklin)
Dena R. Fisher (Nashville)
Robert W. Fletcher (Corona, CA)
Karun Gadiparthi (Germantown)
Louis O. Garcia (Franklin)
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Lisa L. Giarda (Signal Mountain)
Justin Graham (Nashville)
Melanie P. Hall (Franklin)
Carole J. Harman (Nashville)
Michael C. Hatmaker (Knoxville)
Michelle W. Hellstern (Chattanooga)
Amy E. Herr (Franklin)
Geminia Hopkins (Nashville)
Rob Horrar (Franklin)
Gail M. House (Memphis)
Orsorio Jackson (Nashville)
Thomas D. Jarman (Nashville)
Velda Krancer (Brentwood)
Elizabeth Lemons (Old Hickory)
Paul K. Lewis (Franklin)
Jeff Lipscomb (Nashville)
Deborah L. Lumpkins (Columbia)
Sean McCray (Nashville)
Caroline E. McHale (Nashville)
Denise M. McNeil (Franklin)
James S. Miller (Lebanon)
Leah Miller, PhD (Nashville)
Michael O. Minor (Memphis)
Debianne Peterman II, PhD (Nashville)
Samuel Pieh II, PhD (Cordova)
Alexander M. Pinto (Brentwood)
Andrew Quirk (Nashville)
Phillip T. Sanderson (Humboldt)
Ranjan Singh (Roseville, CA)
Upasana Singh (Collierville)
Ashley Smith (Clarksville)
Jennifer Steward (Harriman)
Jeffrey A. Sundahl (Maryville)
Audra Wait (Nashville)
Rhonda N. Watson (Clarksville)
Darrell White, RN (Ashland City)
Tyler J. White (Brentwood)
Tom J. Williams (Murfreesboro)
Christopher Wingard (Knoxville)
Connie F. Woods (Nashville)
Carla M. Worthey (Nashville)
This is a loooong list of recertifications, advancements, and new members (four months
worth). You probably know someone on this list. If so, please thank and congratulate them.
ACHE is a great organization with which to be associated.
Soooooooo, You want to be a Regent ? If so, you can contact me and I will share the
expectations with you and tell you how to apply. My term ends next year. But, your letter
of interest is due to ACHE by this upcoming September 2.
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Fund for Innovation. I know I mention this each newsletter; but, it really is a good place
to contribute some of your money.
ACHE Breakfast and Awards Celebration.
It is just around the corner. Remember, this is held in conjunction with the THA Annual
Meeting in Nashville. This year the meeting will be held in the newly renovated (after the
flood) Opryland Hotel. The breakfast and awards presentation will be Thursday, November
3. I will be awarding awards for Young Careerist and Senior Healthcare Executives. If you
have a recommendation, forward the name and supporting rationale to me by July 13.
Thanks to Tamara R. Austin, FACHE (Nashville) for your service on the Healthcare
Consultants Committee at the national level, and Leticia W. Towns, FACHE for your service
on the Management Series Editorial Board.
Thanks to Jeremy H. Biggs, FACHE (Powell) for agreeing to serve on the ACHE Higher
Education Committee, and Elaine Griffin, PhD, FACHE (Franklin) for serving on the
Programs, Products, and Services ACHE Committee.
Chapter Awards. Each of your chapters has a goal to strive toward attaining a Chapter
Award for reaching one or more of the following targets:
 Providing at least 8.7 hours of chapter event programming per chapter member
 Net membership growth of 11.3%
 Receive a 7.7 or higher score in chapter member satisfaction
 Advance at least 11.4% of members eligible to advance
You can do a lot to make this happen. Get involved and Git ‘er Done !
SAVE the DATE……the 2012 Congress on Healthcare Leadership will be March 19-22 in
Chicago (as usual). If you complete your Fellow application (including supporting
materials) by November 1, 2011, then sit for and pass the Board of Governors exam, and
meet the three-year tenure, continuing education and five-year healthcare management
requirements by December 31, you can be recognized at the 2012 Convocation ceremony. It
is an awesome experience.
Those recognized at the 2011 Convocation were: Davis Crislip Sr.*, FACHE (Somerville),
Stephanie Dominy Werner, FACHE (Johnson City), Jeshahnton Essex*, FACHE
(Memphis), Jacqueline Jackson, RN, FACHE (Chattanooga), Todd Jackson, FACHE
(Nashville), Mohan Kirtane, FACHE (Franklin), Razvan Marinescu*, MD FACHE
(Memphis), Zachary McCluskey, FACHE (Smyrna), Michael McCormack, FACHE
(Memphis), Edward Rafalski*, PhD, FACHE (Memphis), Megan Schmidt*, FACHE
(Johnson City), Bryce Sillyman, FACHE (Nashville), Amber Sims, FACHE (Nashville), and
Alan Whorton, FACHE (Brentwood). Congrats to all !!
* connotes those attending in person
And finally, let me introduce you to the 2010-11 Regents Advisory Council (RAC):
Craig Becker, THA (Nashville)
Jim Decker, Medic Regional Blood Center (Knoxville)
Elaine Griffin, PhD, Lipscomb University, Pres. ACHE of Middle TN (Nashville)
LaDon Jones, University of Memphis (Memphis)
Wes Littrell, Saint Thomas (Nashville)
Bob Main, Siskin Physical Rehabilitation Hosp., (Chattanooga)
Janice McKinley, Covenant Health (Knoxville)
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Darrell Moore, Parkridge Medical Center (Chattanooga)
Dan Olphie, Trane (Nashville)
Tom Petrilak, Bureau of Naval Personnel (Millington)
David Rosenthal, University of Memphis (Memphis)
Megan Schmidt, Select Specialty Hospital (Johnson City)
Cherly Smith, CPRChoice, Pres. ETHEA (Knoxville)
Kevin Spiegel, Methodist University Hospital (Memphis)
Daniel Stanton, Methodist LeBonheur Healthcare, Pres MHCE, (Memphis)
Jeff Whitton, Mountain States Health Alliance (Johnson City)
Ellen Wilhoit, LeConte Medical Center (Sevierville)
Joe Winick, Erlanger Health System (Chattanooga)
Next meeting:
Wednesday November 9, 2011
6pm
Calhouns on the River, Knoxville, TN
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