IS 425
Enterprise Information I
LECTURE 1
Autumn 2004-2005
I would like to Acknowledge Prof. Norma Sutcliff for developing the original lecture
notes for this class
Introductions
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Info on the instructor
Please let everyone know –
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Your Name and nickname if you have one
Your Major
Your interest in taking IS 425
The IS area that particularly interests you
 Data Oriented (4)
 Design/Development Oriented (5)
 Infrastructure Oriented (2)
 Internet Oriented (3)
 Management Oriented (5)
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Course Goals
 By the end of the course the student will be able
to:
 Analyze the major business forces that influence IT usage in
organizations,
 Analyze the major business processes and information flows in
organizations,
 Evaluate the current IT conflicts and use critical thinking skills to
argue positions,
 Analyze characteristics of the major IS professional
competencies.
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Readings
 No required printed textbook
 All readings (required and recommended) are web
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available
Most come from Books 24x7 service available to all
DePaul students
IS 425 Course homepage has instructions
DePaul Online Library's 24x7 E-Books is starting
point
Assigned weekly readings are found at
http://facweb.cs.depaul.edu/yele/is425.asp
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Grading Scale
A+
98-100
B+
88-89
C+
78-79
D+
68-69
A
92-97
B
82-87
C
72-77
D
62-67
A-
90-91
B-
80-81
C-
70-71
D-
60-61
F
0-59
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Prerequisites
 IT 215 or SE 325
Assignments
 30% Quizzes / Homework -- lowest dropped
 30% Individual Paper -- due week 5
 30% Team Debate -- due week 11
 10% Participation
-- attendance (701/702) or makeup
or discussion forum (DL)
___________
100% Total
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Quizzes and/or Homework
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30% of final grade
Week 2, Week 4, Week 8, Week 9
Average of highest 3 – lowest dropped
Homework assignments are for:
Sorry –
No makeup quizzes allowed
No late homework submissions allowed
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Individual Paper
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Due Week 5
An IS Competency Analysis == of your choosing
Use 3 primary web-accessible sources
3-4 pages (12 point font, double line spaced)
Sections:
1.
2.
3.
4.
5.
6.
Introduction (What is the competency?)
What are the characteristics of this competency?
Why is this competency important to employers?
What skills does this competency draw on (courses)?
What makes a person more valued than others in
exercising this competency?
Why are you interested in this competency?
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Team Debate
 Two teams will debate an issue (pro/con)
 5 members on each team
 At least one member of each team “argues”
 All members provide research and analysis
 Debate takes place in week 11 session
 Paper is due Week 11
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Participation
 10% maximum of the grade
 How earned?
 Completion of Survey (1%) found on COL
 Class Attendance
 Class Participation
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MS-IS Curriculum
 Competency based
 The Four Phases
 Pre-requisite Phase
 Java (2), Stats, A&D, Telecom, Internet Apps
 Foundation Phase
 Gateway Course – IS 425
 OO Modeling – SE 430
 Database Design – CSC 451
 Distributed IS – ECT 425
 Advanced (develop competencies) Phase
 8 courses (3 500-level)
 Capstone Phase – IS 577
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Competencies
 19 predefined modules
 With advisor you can develop a personal
competency with 8 course maximum
 Successful completion of 4 courses (C- / above)
in module attains competency in that module
 Courses can and are “double-counted” between
competencies
 Thus, at least 2 competencies are possible
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Competencies continued
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19 competency modules groupings
i.
ii.
iii.
iv.
v.
Data Oriented (4)
Design/Development Oriented (5)
Infrastructure Oriented (2)
Internet Oriented (3)
Management Oriented (5)
Competency Cross-list Worksheet
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MSIS 2005 Overview
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Data Oriented Competency
 Database Design I
Demonstrate proficiency in database fundamentals
 Database Design II
Understand advanced database topics such as distributed
and object oriented data bases
 Data Mining & Analytics
Be able to combine data mining, statistics, and decision
support into a business intelligence solution
 Knowledge Management
Understand various knowledge management technologies
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Design/Development Oriented
 Application Development
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Demonstrate proficiency in modeling and writing software
application specifications
Software Engineering
Demonstrate proficiency in developing software applications for
enterprise systems
E-Business Systems
Demonstrate proficiency in developing applications to handle ecommerce
HCI Methods
Understand and apply human-computer interaction usability
concepts for applications
Enterprise Systems Integration|
Demonstrate proficiency in designing and integrating
applications for an enterprise
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Infrastructure Oriented
 Network Design
Demonstrate proficiency in designing and
implementing computer networks
 Information Assurance & Security Design
Demonstrate proficiency in designing
procedures and technologies to protect and
restore information and data
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Internet Oriented
 Internet Application Development
Demonstrate proficiency in designing and
implementing applications for the Internet
 Wireless/Mobile Applications
Demonstrate proficiency in designing and
implementing applications for wireless
devices
 Advanced Internet Technologies
Demonstrate proficiency in designing and
implementing applications that utilize the
latest Internet technologies
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IT Management Oriented
 Project Management
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Understand how to manage technical and human assets for
attaining project goals
IT Architecture Design
Understand and design IT architecture to further business
strategic goals
IT Planning & Strategies
Understand and generate strategies to strengthen business
market position using IT assets
Global Systems & Strategies
Understand global systems tools and mechanisms for managing
in a virtual organization
Legal & Social Issues
Understand and analyze IT situations for conflicting legal and
social issues
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Basics
 What is the most basic goal of a firm?
 “Make a profit as in Profit = Return* – Costs”
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versus
“Make a customer”
Sooooooooo -----To sell something – what must be done?
Have something that can be sold for more than it
costs
IT is involved in increasing Sales (e.g., CRM)
IT is involved in decreasing Costs (e.g., SCM)
*Return = Revenue = Sales for our purposes
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Basics
continued
 Primary activities – those that transform inputs into
something that people will buy – a manufacturer:
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Inbound logistics
Operations
Outbound Logistics
Marketing and Sales
Service
 Secondary activities – those that support those
involved in primary activities
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Procurement
Technology Development
Human Resource Management
Firm Infrastructure
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Porter’s Value Chain Analysis Model
Figure 3.6: Porter's value chain model for a manufacturing firm.
(Source: Reprinted with permission of the Free Press, a Division of Simon & Schuster Inc. from Competitive Advantage:
Creating and Sustaining Superior Performance. Copyright © 1985 by Michael Porter.)
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Basics
 Which Primary activities are categorized as Costs?
As Sales?
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Input Logistics
Operations
Output Logistics
Sales
Service
 Which Secondary activities are categorized as
Costs? As Sales?
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Firm Infrastructure
Human Resource Management
Technology Development
Procurement
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The Value Chain for Firms
 Clarifies:
 key processes
 core competencies
 activities
 Strengths
 Weaknesses
 Value-adding potentials
 Cost-reduction potentials
 Develops:
 strategy
 strategic advantage
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The Value Chain for Firms
 Targeted Activities that improve Value Chain
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Find Information Systems to fill need
 Use Value Chain to analyze each
competitor’s
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Strengths
Weaknesses
 Use Value Chain to determine usefulness of
employing Inter-Organizational Information
Systems (IOIS), e.g., SCM
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Value
 So, to determine our value chain,
what must we have?
 Information?
 What is a datum or what are data?
 What is information?
 What is knowledge?
 What is the aim as an information systems
professional on “information”?
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Information Value
How can a firm enhance information’s value?
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Information
 What raises information value?
 Access?
 Accuracy?
 Context?
 Reliability?
 Synergies with other information?
 Volume?
 Now, turning to the profit paradigm?
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Information and Profit
 Goal =
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Economic Sectors
Sector
Costs
Return
Productivity
or Profit
Agriculture
Equipment, seed
and labor
Produce sales
Yield/acre
Mfg
Plant and
Production costs
Product sales
Pieces/unit of
resource
Service
Wage and
technology
Sale of skill or
information
Capacity
Information
Wage and
technology
Relative
information
value
Rate of increase in
information value
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Changes Caused by Shifting Focus from Task to Information
Focus on Task
Focus on Information
How do we
Based on the work breakdown, type of
organize the
task, or process step
enterprise?
Who makes
The manager overseeing the process
major decisions?
How are
employees
evaluated?
Based on sets or collections
of information
The employee who has the
opportunity to affect
information's value
The manager evaluates the employee on Evaluation is performed by
how well the task was performed,
peers who are affected by
irrespective of how much the task
changes in information's
contributed to the enterprise
value
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Consequences
 Bad decisions. Inaccurate, disconnected, and incomplete information
contributes to poor, destructive, and costly decisions.
 Wasted resources. Redundant information usually suggests wasted
resources.
 Missed opportunities. Opportunities can be missed when information is
not available or complete at the time or place it is needed.
 Poor customer service. Poor customer service, and the resulting loss of
goodwill, are often the result of ineffective information distribution.
 Operational difficulty. Corporate policy may dictate that information be
gathered, stored, and disseminated … the policy may actually be a
hindrance to effective business operation.
 Distorted application of technology.
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Conclusion
 The role of Information:
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The way an employee views his work, the way work is
managed, and the way an enterprise organizes itself are
challenged by the modern focus on information as a
corporate asset.
 Information as a Resource:
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A new business reality can be created to capitalize on
information as an exciting resource.
 Gain Advantage:
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If we can increase the value of our enterprise's information,
then when our competitors fail to do so, we cannot help but
gain a significant advantage and vice versa.
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Value opportunity
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Homework
 Complete and submit the Survey on
COL – Assignments
 Read the items under week 1 & week 2
 Complete and submit Homework 1 on
COL – Assignments
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Find on the web 3 topics that are "hot" topics for
CIOs.
Write a short description of the 3 topics explaining if
the topic affects some part of the profit formula.
The total description can not exceed 150 words or 50
words for each topic excluding References.
BRING COPY OF THE ASSIGNMENT TO CLASS SO
WE CAN DISCUSS IN SESSION 2 AFTER
SUBMITING ASSIGNMENT ON COL
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That’s all folks!!!
Have a good week--