Lim Sei Kee @ cK
1. Leading involves getting others to perform the
necessary tasks by motivating them to achieve
the organization’s goals.
2. Maslow’s Hierarchy of Needs theory advises
managers to use leadership styles that fit
situational needs.
3. Motivation is the process by which a person,
group, or organization consciously monitors
performance and tracks corrective action.
4. Accounts Department is responsible for
providing a detailed record of the money coming
in and going out of the business and prepares
accounts as a basis for financial decisions.
5. Democratic leaders hold onto as much power
and decision-making as possible.
6. Motivation is defined as the art or process of
stimulating to action, providing an incentive or
motive, especially for an act.
7. Post-control is important because they make
sure that proper directions are set and that the
right resources are available to accomplish
them.
8. Purchasing function deals with all aspects of
selling to customers; the human resource
function carries out marketing research,
organizes advertising and product promotion.
9. Laissez-faire type of leadership is most effective
when staff are ready and willing to take on
responsibility, they are motivated, and can be
trusted to do their jobs.
10. Abraham Maslow arranges human needs into a
pyramid-shaped model with basic physiological
needs at the bottom and self-actualization needs
at the top.
11. Budgetary control is a technique of managerial
control through budgets. It is the essence of
financial control.
12. Research and development of an organization
is usually placed under human resource
department.
13. One of the characteristics of authoritarian
style of leadership is that communication is topdown & one-way.
14. According to Herzberg, presence of satisfiers
(achievement, growth and recognition) will have
positive effect on motivation and satisfaction.
15. Management Information Systems (MIS) help
the management to properly control the
organization.
16. Marketing is not just advertising, promotion,
and selling. Marketing actually covers many more
activities that are carried out by the business.
17. Authoritarian style of leadership is likely to be
most effective when used with skilled, freethinking and experienced subordinates.
18. McGregor believes that managers with theory Y
assumption act in a very directive ”commandand-control” fashion. Hence, people have very
little say over work.
19. Inspection is defined as checking the product
through visual or testing examination, at the
input stage, transformation stage or output
stage, in terms of quality against standards.
20. Production department is responsible for
attracting and developing a quality workforce.
1. Leading involves getting others to perform the
necessary tasks by motivating them to achieve
the organization’s goals. T
2. Maslow’s Hierarchy of Needs theory advises
managers to use leadership styles that fit
situational needs. F
3. Motivation is the process by which a person,
group, or organization consciously monitors
performance and tracks corrective action. F
4. Accounts Department is responsible for
providing a detailed record of the money coming
in and going out of the business and prepares
accounts as a basis for financial decisions. T
5. Democratic leaders hold onto as much power
and decision-making as possible. F
6. Motivation is defined as the art or process of
stimulating to action, providing an incentive or
motive, especially for an act. T
7. Post-control is important because they make
sure that proper directions are set and that the
right resources are available to accomplish
them. F
8. Purchasing function deals with all aspects of
selling to customers; the human resource
function carries out marketing research,
organizes advertising and product promotion. F
9. Laissez-faire type of leadership is most effective
when staff are ready and willing to take on
responsibility, they are motivated, and can be
trusted to do their jobs. T
10. Abraham Maslow arranges human needs into a
pyramid-shaped model with basic physiological
needs at the bottom and self-actualization needs
at the top. T
11. Budgetary control is a technique of managerial
control through budgets. It is the essence of
financial control. T
12. Research and development of an organization
is usually placed under human resource
department. F
13. One of the characteristics of authoritarian
style of leadership is that communication is topdown & one-way. T
14. According to Herzberg, presence of satisfiers
(achievement, growth and recognition) will have
positive effect on motivation and satisfaction. T
15. Management Information Systems (MIS) help
the management to properly control the
organization. T
16. Marketing is not just advertising, promotion,
and selling. Marketing actually covers many more
activities that are carried out by the business. T
17. Authoritarian style of leadership is likely to be
most effective when used with skilled, freethinking and experienced subordinates. F
18. McGregor believes that managers with theory Y
assumption act in a very directive ”commandand-control” fashion. Hence, people have very
little say over work. F
19. Inspection is defined as checking the product
through visual or testing examination, at the
input stage, transformation stage or output
stage, in terms of quality against standards. T
20. Production department is responsible for
attracting and developing a quality workforce. F