ANANTARA SOLUTIONS PVT LTD. Microsoft Dynamics Practice Anantara Solutions Private Limited INDEX MICROSOFT DYNAMICS PRACTICE OVERVIEW MICROSOFT DYNAMICS SGO MARKERS ANANTARA FOCUS AREA MICROSOFT DYNAMICS SERVICE OFFERINGS MICROSOFT DYNAMICS DOMAIN EXPERTS CENTRE MICROSOFT DYNAMICS TECHNOLOGY STACK MICROSOFT DYNAMICS IMPLEMENTATION OVERVIEW MICROSOFT DYNAMICS SKILL SET & PEOPLE MICROSOFT DYNAMICS CUSTOMER REFERENCES MICROSOFT DYNAMICS ENGAGEMENT SUMMARY MICROSOFT DYNAMICS CASE STUDIES Anantara Solutions Private Limited MICROSOFT DYNAMICS PRACTICE OVERVIEW Anantara’s Microsoft Dynamics practice helps automate and streamline business processes across Financial Management, Supply Chain Management, Manufacturing industries. Anantara provides end to end services across Microsoft Dynamics products like: Microsoft Dynamics AX (Axapta), Microsoft Dynamics NAV (Navision) and Microsoft Dynamics CRM. Our expertise of certified resources leveraging multiple Microsoft Dynamics implementations ensures quick roll out, on time support and service, high quality product or add-on development and complex customizations. KEY CAPABILITIES ALLIANCE OVERVIEW • Over 10 engagements in 5+ countries across the Microsoft Dynamics products Anantara’s strategic alliance with Microsoft and other Microsoft Gold Certified partners brings together very high quality services, on time delivery, custom development and business value to customers. • A strong growing team of more than 30 personnel • Microsoft certified consultants with industry wide implementation and development experience for all Microsoft Dynamics products • Domain expertise includes Manufacturing, Supply Chain Management, Life Sciences etc… Anantara Solutions Private Limited MICROSOFT DYNAMICS MARKERS SGO Markers Mapping for the MS-Dynamics COE Business Solutions Drive Productivity with Simple-to-Learn-and-Use Solutions. Deliver Ongoing Value and Innovation Delivering Cloud Computing on Your Terms Value-based pricing Anantara team will conduct a detailed analysis to determine the measurable business benefits from Microsoft Dynamics Products Value-based pricing to share the benefits realized from the new implementations. Ecosystem-enabled delivery Anantara Solutions Private Limited Enables quick deployment on demand. Access to Lead System Architects through partnerships ANANTARA FOCUS AREA We are a group of Business & Technology experts, focused on enabling customers to define and implement solutions using our expertise around Microsoft Dynamics Products and Anantara assets Dynamics Products Delivery Enablement Benefits • Drives innovation through investment and collaboration on reusable assets and delivery techniques. • Promotes specialization by keeping practitioners focused on specific solution areas for an extended period of time. • Enhances customer deliveries through access to focused pools of solution practitioners and teams of shared experts. Anantara Solutions Private Limited People Readiness Business & Technology Focus MICROSOFT DYNAMICS SERVICE OFFERINGS Implementation Support & Maintenance Product Upgradation Anantara provides robust implementations based on our own methodologies that adhere to global standards and processes. Anantara provides end-to-end post go-live support and maintenance on existing implemented Dynamics products. Anantara provides product upgradation from lower version to higher version or from one Dynamics product to another Dynamics product. Development Customization & Enhancement Integration Anantara does complete development on Dynamics products like add-on development, industry verticals etc… Anantara also performs customization and product enhancement to meet customers’ requirement. Anantara does complete integration with other Microsoft products like SharePoint, MS-Office or other legacy application which needs to be integrated with Dynamics products. Anantara Solutions Private Limited MICROSOFT DYNAMICS SERVICE OFFERINGS MATRIX CATEGORY SERVICES Full Cycle Implementation Support & Maintenance End-to-End Services Product Upgradation Training Development Customization Services Customization & Enhancements Integration YES NO Anantara Solutions Private Limited AX NAV CRM MICROSOFT DYNAMICS DOMAIN EXPERTS CENTRE Anantara Solutions Private Limited MICROSOFT DYNAMICS TECHNOLOGY STACK Anantara Solutions Private Limited MICROSOFT DYNAMICS IMPLEMENTATION OVERVIEW TYPICAL ONSITE - OFFSITE MODEL Plan Solution Planning Analyze Assess & Document gaps High Level Design Design Functional Designs Build & UT Extensions, Reports & Workflow Development Environment Setup Functional Testing Deployment & Setups Upgrades Build Integration Testing Training Material Preparation Integrations & Interfaces Defect Fix Users Manual Test Scripts creation UAT Module Configuration Test Cases Preparation Define Inventories 15 % 85 % 40 % 70 % 30 % Deploy Deploy to Test Technical Designs Work Estimation Test 60 % 50% 20% 50% 50% 50% 80% * The above graphical representation is a standard Implementation picturization. On Site Anantara Solutions Private Limited Off Site MICROSOFT DYNAMICS SKILL SET & PEOPLE • Skilled in all technical areas of Microsoft Dynamics Experience Chart (In Years) • Experienced in Product Development 7% • Customizations 8 To 10+ 14% • Integrations 43% 6 To 8 • Analytical Reports 4 To 6 • Upgrades and Performance Testing 2 To 4 36% • Industry experienced domain experts • Supply Chain Management • Manufacturing • Projects Resource Breakup 20 19 Product Wise Resources 18 17 16 • Service management • Financial Management 15 14 29% 13 28% AX • CRM NAV CRM • Wide ranging project experience • Implementation Anantara Solutions Private Limited 11 TC 10 9 FC 8 7 6 5 4 43% • Application Maintenance • Product Development PM 12 3 2 1 0 * Inclusive our DP resources AX NAV CRM MICROSOFT DYNAMICS CUSTOMER REFERENCES CUSTOMERS AX NAV CRM COUNTRY Life Sciences Manufacturing Company * INDIA/US Transportation & Toll Solution Company INDIA Auditing Company INDIA Electronics and Electrical Equipment Corporation SINGAPORE Leading Toy Manufacturer INDIA/DUBAI Manufacturer & Supplier of Cleaning products UK/IRELAND Leading Medical Equipment Wholesaler GERMANY Power Manufacturing Company USA A Leading Financial Institution UK A Leading Financial Service Organization INDIA/UK Anantara Solutions Private Limited MICROSOFT DYNAMICS ENGAGEMENT SUMMARY End-to-End Services CUSTOMER DETAILS Products Used Design / Complete Analysis Development Roll-outs / Testing Verticalbased Solutions 3rd Vertical Integration Integration (EDI, Reports (SharePoint, Other Development BizTalk) Legacy Systems) NAV/CR M/EDI Leading Medical Equipment Wholesaler NAV Power Manufacturing Company CRM A Leading Financial Institution CRM A Leading Financial Service Organization CRM Life Sciences Manufacturing Company AX/AXCRM NAV AX/Shar ePoint Electronics and Electrical Equipment Corporation CRM Leading Toy Manufacturer AX Manufacturer & Supplier of Cleaning products Transportation & Toll Solution Company Auditing Company Anantara Solutions Private Limited Application Maintenance & Support Customization Services Remote Support Training Enhance ments MICROSOFT DYNAMICS CASE STUDIES Life Sciences Manufacturing Company CLIENT OVERVIEW A Life Sciences manufacturing company One of the fast growing Life Sciences companies Turnover of USD 10 Million SOLUTION OVERVIEW MS AXAPTA with 40 user license Production Service Management Financial Management AX - CRM Warehouse Management MIS Reporting Anantara Solutions Private Limited BUSINESS REQUIREMENT Streamline their manufacturing process Integrate their website with CRM for better customer support and automate online customer enquiry. To improve tracking of materials, processes, documents etc. at all levels CLIENT BENEFITS QC and QA Vertical customization for industry specific requirements Regulatory compliances – IFRS, IGAAP and USGAAP Consolidated reporting through Business Intelligence Reporting High Tech equipment manufacturing – product design MICROSOFT DYNAMICS CASE STUDIES Toys Manufacturing Company CLIENT OVERVIEW A Toys manufacturing company One of the best toy manufactures in the world. This company has subsidiaries in over 22 countries A product range comprises more than 4,000 items. SOLUTION OVERVIEW Microsoft Dynamics AX - 2009 Trade & Logistics Financial Management Warehouse Management MIS Reporting Anantara Solutions Private Limited BUSINESS REQUIREMENT Streamline their supply chain management process To improve tracking of inventory at all levels like Site wise, Warehouse, Location, Bins etc… CLIENT BENEFITS Improved Operational Efficiency Better performance than old legacy system Improved the Inventory counting and stock valuation Multi country roll out with Intercompany transactions Indian localization and tax calculation MICROSOFT DYNAMICS CASE STUDIES Transportation & Toll Solution Company CLIENT OVERVIEW One of the worldwide leading providers of Intelligent Transportation Systems & Toll Collection company. Approximately 75,500 employees and an output volume of around € 13.0 billion in 2009 SOLUTION OVERVIEW Microsoft Dynamics NAV – 5 SQL Server 2008 MIS Reporting Anantara Solutions Private Limited BUSINESS REQUIREMENT To provide a full-fledged Microsoft Dynamics Navision Solution. To implement complete Financial Management solution. To automate the Project Accounting department for the client. To automate Sales Order and Purchase Order Processing. CLIENT BENEFITS Improved CRM by automating the CRM process. Streamlined PA, Sales Orders & Purchase Orders process. Visibility of the business process across all the client locations. MICROSOFT DYNAMICS CASE STUDIES A Leading Auditing Organization CLIENT OVERVIEW A leading Auditing company An auditing organization with more than 500 clients in Indian market includes Banks, Manufacturing organization, Pharmaceutical organization et… SOLUTION OVERVIEW Microsoft Dynamics AX – 2009 Financial Management SharePoint 2010 MIS Reporting using SSRS Anantara Solutions Private Limited BUSINESS REQUIREMENT To provide robust ERP application to improve their Financial management process. Build their own portal to access their respective clients to see their own audited data by online. Customizing the portal without much development/customization by their own IT team. CLIENT BENEFITS Fully integrated the ERP with their SharePoint 2010 portal. Completely streamlined their financial operations. Customers able to login and see their own audited data for any range of periods. Dashboard helps the clients to understand their financial status for a certain period by online. MICROSOFT DYNAMICS CASE STUDIES Electronics and Electrical Equipment Corporation (Sales Optimization) CLIENT OVERVIEW A leading Electronics & Electrical Equipment Corporation Located in SINGAPORE Revenue of USD 77,090 Million SOLUTION OVERVIEW Microsoft Dynamics CRM SharePoint – 2010 SQL Server 2008 (SSRS & SSAS) Anantara Solutions Private Limited BUSINESS REQUIREMENT Build a Channel Sales Optimization system to track the stock movement Microsoft Dynamics CRM Implementation Custom developed SharePoint portal for non Toshiba users Dashboards & Reporting at various levels CLIENT BENEFITS Enables efficient tracking of stock movement through Toshiba’s Distribution Channel Integration of data between MS CRM and Toshiba Sales Portal Gives a Bird's-eye view of the sales of other brand models specific to a location Tracking of Inventory and Sales data simultaneously MICROSOFT DYNAMICS CASE STUDIES Manufacturer & Supplier of Cleaning products (NAV) CLIENT OVERVIEW A leading provider of hygiene and cleansing chemical products. Located in UK SOLUTION OVERVIEW Microsoft Dynamics NAV - 2009 Migration from Native database to MS SQL – Design, structuring and scalability. C/SIDE Environment. SQL Server 2008 Anantara Solutions Private Limited BUSINESS REQUIREMENT To migrate all existing functionalities from SAGE to Microsoft Dynamics NAV. To migrate Sage data for Zenith Hygiene Systems from Existing SAGE ERP system to Microsoft Dynamics NAV To integrate new Microsoft NAV system with all required integration points of existing SAGE system, Integrate Microsoft Dynamics NAV with new Microsoft Dynamics CRM and existing WebShop, Fourth Hospitality and EDI. CLIENT BENEFITS Seamless integration of NAV with WebShop and sales process. Automated Inventory Management and easy maintenance of stock details. Automation of Sales, Financial Management & Distribution Process. MICROSOFT DYNAMICS CASE STUDIES Manufacturer & Supplier of Cleaning products (CRM) CLIENT OVERVIEW A leading provider of hygiene and cleansing chemical products. Located in UK SOLUTION OVERVIEW Microsoft Dynamics CRM – 4 SQL Server 2008 Anantara Solutions Private Limited BUSINESS REQUIREMENT To implement Microsoft Dynamics CRM To integrate Microsoft Dynamics CRM with Microsoft Dynamics NAV system. Integration of Accounts, Orders, Invoices and all data corresponding to an Account is integrated with NAV To establish all roles, responsibilities and user privileges in the new MS CRM system. CLIENT BENEFITS Efficient Customer Service, Informed Decisions, Work With Outlook. Fully Integrated with NAV MICROSOFT DYNAMICS CASE STUDIES Manufacturer & Supplier of Cleaning products (EDI) CLIENT OVERVIEW A leading provider of hygiene and cleansing chemical products. Located in UK SOLUTION OVERVIEW Microsoft Dynamics CRM – 4 SQL Server 2008 Anantara Solutions Private Limited BUSINESS REQUIREMENT To implement EDI through which Electronic data interchange (EDI) is the structured transmission of data between organizations by electronic means. EDI is implemented to transfer electronic documents from Customers and Dealers system to client, i.e. from one trading partner, Customer to Client EDI has speeded up the production of Orders, invoices, Delivery Notes, purchase orders at Client side. CLIENT BENEFITS The delays associated with handling, filing and transportation of paper documents are eliminated. Since data is keyed in only once the chances of error are reduced. Time required to re-enter data is saved. As data is not re-entered at each step in the process, labor costs can be reduced. MICROSOFT DYNAMICS CASE STUDIES Manufacturer & Supplier of Cleaning products (SaaS Model) CLIENT OVERVIEW A leading provider of hygiene and cleansing chemical products. Located in UK SOLUTION OVERVIEW Microsoft Dynamics NAV – 2009 Microsoft Dynamics CRM – 4 SharePoint EDI SQL Server 2008 Anantara Solutions Private Limited BUSINESS REQUIREMENT Independent processes across interdependent departments No data flow between departments Manual processes to maintain inventory No automation to keep track of inventory items Slower time-to-market No integration with the external systems and EDI CLIENT BENEFITS Integration of e-Commerce system with the NAV Seamless work flow with integration framework Seamless Integration with Dynamics CRM for sales and post sales support Increased communication efficiency with business partners by way of integrating EDI with NAV Automation of warehouse management and thereby improving item tracking Dashboard through Share Point Portal for Management reporting MICROSOFT DYNAMICS CASE STUDIES Leading Medical Equipment Wholesaler CLIENT OVERVIEW A leading medical equipment wholesaler. Located in GERMANY SOLUTION OVERVIEW Microsoft Dynamics NAV – 2009 OS-Commerce PHP SQL Server 2008 MySQL Anantara Solutions Private Limited BUSINESS REQUIREMENT To set up an online store for both B2B and B2C segments of the customer To integrate the eCommerce with the enterprise application Microsoft Dynamics Navision To integrate the Personal Information Management System (PIMS) CLIENT BENEFITS Improved user interface and online shopping experience Excellent integration with the back-end systems High-level of information flow between online store and the enterprise system Financial Management is made easier for the customer MICROSOFT DYNAMICS CASE STUDIES MS CRM integration with Oracle EBS CLIENT OVERVIEW A network power manufacturing company One of the fortune 500 companies Turnover of USD 22.6 Billion SOLUTION OVERVIEW MS CRM with 155 user license Campaign management Leads management Customer management Competitor tracking Quote generation and approval process Payment collection MIS reporting Anantara Solutions Private Limited BUSINESS REQUIREMENT Integration with their Oracle EBS Sales Process through MS CRM CLIENT BENEFITS Tracking Lead source effectiveness. Holistic view of the customer resulting in more effective sales Management. Effective tracking of approval process for timely submission of quotes and checking competition. Streamlining of the activities for the sales person MICROSOFT DYNAMICS CASE STUDIES MS CRM Integration with Banking solution CLIENT OVERVIEW A leading financial institution from UK Operations in over 50 countries SOLUTION OVERVIEW MS CRM with 400 user license Complaint Management Email Management Escalation workflow Integration with multiple core banking systems MIS Reporting Anantara Solutions Private Limited BUSINESS REQUIREMENT To implement a single system to answer all the customer service requirements To eliminate all the manual processes involved To automate MIS Generation To handle all the productivity issues To integrate CRM with client’s Core banking Software CLIENT BENEFITS Single repository for all customer queries, request and complaints Interface with various core banking system Auto escalation and auto routing of request and complaints to various resolution units Generating MIS and SLA tracking MICROSOFT DYNAMICS CASE STUDIES MS CRM Integration with Loan Management System CLIENT OVERVIEW BUSINESS REQUIREMENT A wholly-owned Indian subsidiary of SOCIETE GENERALE CONSUMER FINANCE (SGCF), a division of Societe General Group A leading financial service providers in Euro Zone. It operates in 82 countries worldwide and has a customer base of 27 million. No automated system to handle the Sales force automation Leads are lost due to miscommunication between various teams No single repository to store all information required by the Sales team To integrate CRM with client’s Loan Management Solution. SOLUTION OVERVIEW CLIENT BENEFITS MS CRM with 100 user license Campaign Management Lead Effectiveness, including tracking of the end to end cycle for the Leads Integration with multiple core banking systems including CAS & LMS Escalation workflow MIS Reporting One glance view of single customer & application form details Track complete life cycle of a prospect login from initiation to final closure. Interface with various core banking system Generating MIS and SLA tracking Anantara Solutions Private Limited Anantara Solutions (P) Ltd. Module #1205, 12th Floor, D Block, Tidel Park 4, Rajiv Gandhi Salai, Taramani Chennai – 600 113 - INDIA Contact: contact@anantsol.com THANK YOU Anantara Solutions Private Limited