ModernBiz
Connect with Customers Copy Blocks
How to use this document
The following copy blocks are intended to support Microsoft partners in customer marketing and sales
activities as a part of the ModernBiz campaign. This modular content was created for easy inclusion in
customer-facing materials, such as websites and sales collateral.
Intended audience: Business Decision Maker (BDM), Small & Midsize Businesses
Customer-ready copy
Title:
Connect with customers
Headline:
Win sales and build customer loyalty using familiar, integrated tools from Microsoft.
Body copy:
Short:
Give your employees the power to understand and engage customers with the familiar tools they use
every day. Winning the loyalty of customers today means knowing what they need and staying
connected. Get an integrated, affordable solution that helps you gain a complete view of your
customers, close more sales, and build ongoing relationships with familiar technology from Microsoft.
Long:
How well do you know your best customers? Today, information can make the difference when it comes
to winning customers and keeping them. A lot of businesses have data, but the challenge is often
getting to that data and having the tools to use it to your advantage—to answer questions like:

Do we know who our best customers are?

Are we focusing our efforts on the right opportunities?

How can we spend more time with customers and less time focusing on the technology we use
to service them?

How can we improve our sales win ratio—and how can we build ongoing customer loyalty?
Give your employees the power to understand and engage customers with familiar tools they use every
day. Winning the loyalty of customers today means knowing what they need and staying connected.
ModernBiz Customer-Ready Copy Blocks. August 2015.
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Get an integrated, affordable solution that helps you gain a complete view of your customers, close
more sales, and build ongoing relationships with familiar technology from Microsoft.
Connect with Customers use cases:
Get a complete, consistent view of your customer
Know your customers;
past, present, future
Everything you need to know about your customers is at your fingertips,
including preferences, purchase history, and future opportunities in
Microsoft Dynamics CRM Online.
Tap more data
for new insights
Get an even more complete view using Power BI to easily combine
customer information with other data sources, including Excel, and SQL
Server.
Easily explore your data
with natural language
Get the information you need fast with natural language using
Q&A in Power BI. Just ask questions, and get answers.
Share and discover
insights and ideas
Connect with colleagues and stay in the know with Office Delve, which
offers a personalized view of current information and documents relevant
to what you’re working on.
Find and capitalize on the best opportunities
Easily track, monitor, and Give your teams out-of-the-box interactive visualizations and
prioritize opportunities
dashboards that make it easy to quickly identify and act on
opportunities with Power BI and Microsoft Dynamics CRM Online.
Process and analyze data Use easy point-and-click tools in Power BI and Microsoft Excel to
in a few clicks
instantly convert data into charts or tables, enter information faster
with auto-complete, and easily summarize, analyze, and present
massive amounts of data.
ModernBiz Customer-Ready Copy Blocks. August 2015.
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Boost your sales and service teams’ productivity
Automate repetitive
tasks
Let sales reps spend less time managing business processes and
more time with customers using process automation functionality
built into Dynamics CRM Online.
Streamline your business Help your sales, marketing, and service roles do their best work
processes
with greater efficiency wherever they are using personalized, rolespecific processes in Dynamics CRM Online.
Work together anywhere Stay connected to colleagues online, quickly get help from experts,
and share customer information from anywhere in real time with
integrated tools like Skype for Business and Yammer in Dynamics
CRM Online.
Engage customers, win sales, and build loyalty
Share and discover
insights and ideas
Keep track of your customers, set periodic reminders, and connect with a
single click using familiar Office tools integrated in Dynamics CRM Online.
An app for every phase
Get a range of business apps from the Windows Store—including
of customer engagement Dynamics CRM, PayPal, and DocuSign—all designed to work seamlessly
across your Windows 10 devices.
Win customers with
compelling sales
materials
Quickly and easily build polished sales presentations and marketing
materials with your familiar, best-in-class tools in Office 365.
Know your website can
scale to meet customer
demand
Host your website on Microsoft Azure and scale instantly to ensure a
great customer experience when usage peaks.
ModernBiz Customer-Ready Copy Blocks. August 2015.
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