Human Resource Management Chapter 15 Exam
Name: __________________________ Date: _____________
1. Chief sustainability officer has become a new title at many large corporations, such as
_______.
A) DuPont
B) AT&T
C) All of the choices are correct.
D) Google
2. Acme Global works closely with safety inspectors to make sure that the organization is
following all important safety standards. It also asks the safety inspectors to make
suggestions for other things Acme Global can do to make its workplace safe. It appears
Acme Global is reaching the ________ level of corporate social responsibility.
A) legal
B) ethical
C) benevolent
D) social
3. Diversity training programs have been around since the ______.
A) 1970s
B) 1950s
C) 1960s
D) 1980s
4. Acme Global is careful to keep salaries competitive. The human resources
departments checks what other organizations are paying and also considers how long
an employee has been working for the organization when determining pay levels. Acme
Global always pays more than minimum wage and is careful to make sure that wages
are fair. It appears Acme Global is reaching the ________ level of corporate social
responsibility.
A) legal
B) ethical
C) benevolent
D) social
5. __________ is the right to give orders, enforce obedience, make decisions, and
commit resources, toward completing organizational goals.
A) Authority
B) Responsibility
C) Accountability
D) Ethics
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6. A lack of CSR can cause companies to have public scandals. One of the companies
mentioned in the book to have such a scandal was ______.
A) Lululemon
B) Adidas
C) Fila
D) Nike
7. Acme Global provides all employees with two paid days “off” to volunteer at local
charities. The employees enjoy the time to give back to the community and the
charities appreciate the extra help. It appears Acme Global is reaching the ________
level of corporate social responsibility.
A) legal
B) ethical
C) benevolent
D) social
8. When choosing between two products of similar quality and price, ________ of
customers would buy the more sustainable option.
A) two-thirds
B) three-fourths
C) one-half
D) four-fifths
9. By what percent have business schools increased ethics related courses?
A) 50
B) 100
C) 150
D) 200
10. Nicole regularly inflates invoices to get a larger commission on her sales. She knows
that most sales people at her organization inflate their invoices by about 20 percent.
Nicole only inflates hers by 10 percent. She figures if anyone gets caught, hers will look
like honest mistakes compared to the others.
It appears Nicole's justification for her unethical behavior is ________.
A) Disregard or distortion of consequences
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
11. _______ refers to the practice of reporting unethical behavior.
A) Whistleblowing
B) Supervision
C) Justification
D) Incentivizing
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12. When making decisions about how to conduct performance appraisals, Spencer always
re-reads the company's handbook so he can make sure he conducts the appraisal
interviews fairly and in compliance with the organization's ethics. It appears Spencer is
using the _________ ethical approach.
A) Golden Rule
B) code of ethics
C) stakeholders' approach
D) discernment and advice
13. Rebecca informed all her employees that their ethical decision making would be
covered during performance appraisals. In other words, Rebecca let everyone know
that being ethical was a part of the job and they would be appraised on it. It appears
Rebecca is using her __________ to try to create an ethical workplace.
A) authority
B) responsibility
C) accountability
D) doing the right thing
14. Carl was dealing with a difficult employee problem. Doubting that he can remain
objective in the situation, Carl asks Andrei to help him resolve the situation. It appears
Carl is using the _________ ethical approach.
A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
15. When making decisions about how to conduct performance appraisals, Brandon
always thinks about how he can get the employee to work harder in the next year and
how he can help the employee reach the employee's goals for development. He also
considers how both he and the employee can work together to best benefit the
organization. It appears Brandon is using the _________ ethical approach.
A) Golden Rule
B) four-way test
C) stakeholders' approach
D) code of ethics
16. James knows that the company's new widget has a defect in it that will cause it to
break after 3 months of use. He decides to say nothing about it because the company
really needs the income from the new widget. It appears James' justification for his
unethical behavior is ________.
A) Everyone else does it
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
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17. When making a decision on how to discipline an employee, Peter asks himself how he
would feel if someone made the decision about him. It appears Peter is using the
_________ ethical approach.
A) Golden Rule
B) code of ethics
C) stakeholders' approach
D) discernment and advice
18. Maxwell did not complete his assignment. When his boss asked him why, Maxwell
replied that he did not consider the assignment to be part of his job. His boss pointed
out that the assignment was in his job description. It appears Maxwell is shirking his
__________ for the project.
A) authority
B) responsibility
C) accountability
D) doing the right thing
19. ________ is an example the book gives as a company that has employment issues
with their managers.
A) General Electric
B) Wal-Mart
C) Target
D) Sears
20. Concerned that her new office building would not meet new environmental standards,
Sarah made large contributions to several prominent politicians in exchange for being
able to continue with construction on the building. It appears that Sarah engaged in
________.
A) money laundering
B) corrupt payments
C) discriminatory labor practices
D) unethical marketing practices
21. A variety of employee stakeholder subgroups are recently beginning to receive more
attention than they had historically. The book lists _____ as an example.
A) Millennial workers
B) Women executives
C) Lower class workers
D) ESL workers
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22. An example the book gives of a company who has dishonest and unethical marketing
practices is ___________.
A) Toyota
B) Chase
C) General Motors
D) Wells Fargo
23. Although _______________ can be useful for organizations, there are very few present
in major corporations today.
A) sustainability training programs
B) social networking
C) faith-based clubs
D) childcare programs
24. Corporations have responsibility to ________
A) the environment
B) employees
C) the government
D) all of the choices are correct
25. Which of the following could be consequences of dishonesty?
A) You could lose the trust of people.
B) The truth will eventually catch up with you.
C) All choices are correct.
D) You could hurt your relationships for a very long time.
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