GRAM:FOREST CROP PABX:0674-2534086/ FAX:0674-2535934 2534269 ODISHA FOREST DEVELOPMENT CORPORATION LTD (A Government of Odisha Undertaking) A/84,Kharvel Nagar,Bhubaneswar-751001 website: www.odishafdc.com E-mail ID: general@odishafdc.com] EXPRESSION OF INTEREST Odisha Forest Development Corporation Ltd. ,A/84, Kharavelanagar, Bhubaneswar-751001 invites sealed offers/tenders from experienced companies/ authorized Agencies for comprehensive annual repair and maintenance of computers hardware /software systems and related items/ peripherals and laptops installed/available in the corporate Office as per the list. Interested firms who have executed similar nature of works at least for 3 years in the preceding seven years may obtain tender document on payment of Rs.400/- Plus VAT from the Office during office hours up to 3 P.M. till 30.9.2013. It can also be downloaded from OFDC Ltd. website www.odishafdc.cum, which after duly filled should reach this office latest by dtd.30.9.13 up to 3 P.M. alongwith non refundable tender document fee for Rs.400/-. The tenders will be submitted alongwith EMD of Rs.1500/- (refundable) in shape of DD drawn infavour of Managing Director, Odisha Forest Development Corporation Ltd. payable at Bhubaneswar. The Offers/ quotations will be opened on same day at 4 P.M. in the presence of the bidders or their authorized representatives, if interested, at Corporate Office, OFDC Ltd. The undersigned reserves the right to accept or reject any or all offers before or after tender without assigning any reason thereof. Sd/MANAGING DIRECTOR Store/Mallick //1// Expression of interest for AMC of Computers and other related equipments and peripherals including Laptop of OFDC Ltd. The Managing Director, Odisha Forest Development Corporation Ltd. invites offers/quotations from authorized Agencies for repair and maintenance of computers and related items installed in the Corporate Office of OFDC as per list enclosed for a period of 12 months . Sealed offers/quotations super scribed “Quotation for AMC of Computer items and laptop” may be deposited in the tender box kept on Ground Floor of the Corporate Office of OFDC at A/84 Kharavelanagar, Unit –III Bhubaneswar -1 latest by 30.9.13 upto 3 P.M. . The bids would be opened on the same day at 4 P.M. in presence of the bidders or their authorized representatives. The list of items to be covered under AMC is attached to tender forms. The bidders are required to furnish cost of maintenance of computer system and laptop on comprehensive. OFDC reserves the right to accept or reject any or all of the offers, in full or in part, without assigning any reasons whatsoever. The terms and conditions of AMC are given below. The bidder should have adequate experience in carrying out similar types of works in maintenance sectors of such computers etc. A statement indicating details of previous works in maintenance sector may also be enclosed while submitting the tender application. TERMS AND CONDITIONS 1. The contract rate will remain valid for a period of 12 months from the date of agreement or finalization of rate in the next EoI which ever is earlier. 2. Successful bidder has to submit Security Deposit @ 10% of contract value in shape of D.D./ Banker cheque in favour of Managing Director, OFDC Ltd. payable at Bhubaneswar. 3. The bid should be accompanied with refundable EMD of Rs.1500/- which will be refunded to the unsuccessful bidders within 7 days without any interest and the EMD of successful bidders will be adjusted towards security deposit i.e. @ 10%. 4. The bidder shall attend the unlimited call and periodical maintenance immediately as and when required by the corporation. 5. Successful bidder would required to execute an agreement in prescribed format provided by Corporation after depositing the full S.D. amount within three days of finalization. //2// 6. The following documents are to be enclosed by the bidder alongwith the bid application. a)Attested copy of certificate regarding Registration of firm either with register of company or registrar of firm or appropriate authority duly valid. b)Attested copy of ISO certificate if any. c)List of computer technicians/ Engineers alongwith technical bio-data. d) Detail list of agreed clients present and past along with TDS certificate, work order if any. e)Attested copy of Service Tax/ professional Tax Registration. f)Attested copy of Service Tax return paid for last financial year. 7. Maintenance service shall consist of on site preventive and corrective maintenance of computer system (Hardware as well as software) and all related equipments like Printers, Scanners, UPS etc. and will include supply and replacement of all defective parts with original . 8. Charges for Annual maintenance of computers , related equipment and laptop will be paid on comprehensive basis. Hence, the Agency will require to quote the rates on comprehensive basis for the systems / laptop enclosed as Annexure-“A”. 9. The agency will arrange to store frequently required spare parts sufficiently in advance . Other spares may be called from the agency office/warehouse in Bhubaneswar. All the complaints should be attended to and defects rectified immediately on receiving of the information and in any case on the day of reporting. In case the defect is major and it is not possible to rectify within a day, the problem should be reported to the designated officer of the OFDC computer cell and a standby equipment should be immediately provided. 10. OFDC may, in its own discretion, add /or reduce number of computers / Laptop in the AMC or withdraw some or all the equipment from AMC. In such cases, payment shall be made on a proportionate basis at the rates agreed to in the tender for similar equipment. //3// 11. A register will be maintained by the AMC provided for booking the complaints and keeping record of the uptime of the computers. Use of software for this purpose will be preferred. A system for registering complaints needs to be developed and maintained by the vendor and to be certified by the Nodal officer of Computer Cell at Head Office of the OFDC . 12. In case an equipment/machine is being taken for servicing to service center, the firm will provide a stand by equipment and will take prior permission of the Nodal Officer Computer Cell before taking the equipment out. Cost of transportation and insurance of equipment will be borne by the firm. 13. The firm will honor complaints lodged by phone/email/fax/post or any other mode of communication. Counting of down time will start from the time of logging the complaint and will continue till the machine is properly repaired and a certificate to the same effect is obtained from the user. 14.The firm shall maintain all the machines satisfactorily till the end of the AMC tenure and handover all inventory in good working condition to the next vendor, in case the AMC is not extended or is terminated. 15.The rates once approved will not be enhanced by the AMC provider in any case during the contract period. 16. No advance payment will be made in any case. The payment will be released on quarterly basis after making statutory deductions like TDS , Work Contract Tax or any other statutory duties etc. if any at the end of each calendar quarter. 17.OFDC shall not be responsible for damages of any kind for any mishap/injury/accident caused to any ser ice engineer of the AMC provider while performing maintenance duty in OFDC’s premises. Al liabilities, in that respect such as legal or monetary, shall be borne by the AMC provider. 18.In case the AMC provider backs out of the contract on midway without explicit consent of the OFDC , the security deposit so deposited shall stand forfeited. 19.The contract can be terminated by either party by giving clear one month prior notice. 20. The prospective bidders may, if desired, depute an authorized representative for verifying the configuration and condition of the equipment or any working day without disruption of Official work. //4// 21.The selected firm will not involve any third party in implementation of services under this AMC. 22. In case the successful bidder refuses to accept the offer , after being finalized in his favour, his EMD amount will be forfeited and management shall take a suitable decision in the interest of the Corporation. 23. The firm selected shall submit an affidavit as to have never become black listed for any works /projected by any public authority. 24. Only those bidders who fulfill the terms and conditions given in the tender document will be considered for bidding. 25. The OFDC reserves the right to cancel the Contract at any time for any breach of terms of contract and the SD amount so deposited will be forfeited. 26. In case of dispute the matter shall be referred to the single arbitrator headed by Managing Director OFDC Ltd. , whose decision shall be final and binding on both the parties. 27. In case of any legal disputes the courts at Bhubaneswar will only have the jurisdiction to adjudicate such dispute. 28. The successful tenderer will have to sign an Agreement with the OFDC on a nonjudicial stamp paper of Rs.10/- before taking over the contract. 29. Payment will be made within 15 days of the receipt of the claim after deduction of Taxes & penalties if any. No advance payment shall be entertained in any case. 30. After 60 days of satisfactory completion of contract period , the performance security shall be refunded. Sd/MANAGING DIRECTOR. Store/Mallick NOS OF CO9MPUTER SYSTEMS & ITS PERIPHERIALS AND LAPTOP REQUIRE FOR AMC Sl.No. 1 1 Computer System/Laptop availablel with 2 P.S.to G.M.(A&P) Make & model Make Model 3 HCL 4 Infinity Dat of Purchase 5 5.5.2006 Other peripherials 6 Printer Deskjet 4368 & UPS Printer Laserjet 1108 2 Computer Cell HCL Infinity 5.5.2006 UPS ,Printer LJ 1022 N,Deskjet-1280 3 Cash Secion HCL Infinity 5.5.2006 Printer HP LJP -1005 P, UPS 4 P.S. to Director(F) HCL Infinity 6.1.2007 Printer HP Deskjet D-2360,HP LJP-1007P, UPS 5 Manager(General) HCL Infinity 31.3.2007 Printer Dot Matrix-Lq-1150, UPS 6 Manager(KL) HCL Infinity 31.3.2007 Printer Doot Matrix Lq-1150 ,UPS 7 Board Room HCL Intel Celeron 31.3.2007 8 Chief Audit Officer HCL Infinity 17.8.2007 Printer HP Deskjet-2360, UPS 9 Computer Cell HCL Infinity 5.6.2008 UPS,Printer Deskjet-3325 10 Computer Cell HCL Infinity 5.6.2009 UPS,Scanner HP 11 A.O.Banking HCL Infinity 5.6.2010 12 P.S.to Chairman HCL Intel celeron 10.7.2008 UPS, HP LJ Printer-1005 P 13 L.O-cum-PIO HCL Intel celeron 10.7.2008 UPS, HP Deskjet-4368 14 Personnel Officer HCL Intel celeron 10.7.2008 UPS,Printer HP Deskjet-4368 15 Accounts Section HCL Intel celeron 10.7.2008 UPS,Priter Weo.HQ 1070 D 16 Computer Cell HCL Intel celeron 10.7.2008 UPS UPS UPS Remarks 7 Printer 1108 within warranty Now withdrawn Systems and Printer-Deskjet D-2360 and not allotted otherwise 17 P.S.to Director( O) HCL Intel celeron 20.4.2009 UPS, Printer, HP LJP 1007 P 18 Steno to Comp.Secretary HCL Intel celeron 20.4.2009 UPS, Printer HP LJP 1007 P 19 Computer Cell HCL Intel celeron 20.4.2009 UPS 20 Computer Cell HCL Intel celeron 20.4.2009 UPS 21 Computer Cell HCL Intel celeron 20.4.2009 UPS 22 Computer Cell HCL Intel celeron 20.4.2009 UPS 23 Computer Cell HCL Intel celeron 20.4.2009 UPS 24 Computer Cell HCL Intel celeron 20.4.2009 UPS 25 Computer Cell HCL Intel celeron 20.4.2009 UPS 26 Computer Cell HCL Intel celeron 20.4.2009 UPS 27 Computer Cell HCL Intel celeron 20.4.2009 UPS 28 P.A.to M.D. HCL Infinity 20.4.2009 UPS, Printer Deskjet-3325 29 Banking Cell HCL Infinity 6.08.2009 UPS,Printer HP Deskjet-2360 30 Manager(KL) HCL(Laptop) Infinity 27.8.2009 31 Sri Sudhakar Mohapatra,UDAsst .Comp.Cell Laptop Compaq-610 19.3.2010 32 Chamber of Chairman HP Pavilion 6340 IN 7.7.2010 UPS,Printer HP Laser Printer model-1606 dn 33 Company Secretary Dell All-in-One 31.12.2010 UPS,Printer,Deskjet-4368,HPLJP-1007 P and besides above, One HP LJP Pro-400 Calar MPM 475 dn 34 Chamber of Director(O) Dell All-inOne 27.5.2011 Printer HP BIJ1000,UPS 35 G.M.(A&P) Laptop Sony 27.5.2011 PrinterHP LJP 1007 P 36 Accounts Section Dell 27.5.2011 UPS 37 Accounts Section Dell 27.5.2011 UPS 38 Director(Finance) Dell All-in-One 31.5.2011 UPS 39 Director(Com) HP Laptop HP-630 9.02.2012 40 Managing Director Laptop Sony Sony Vaio 10.5.2012 Printer HP 1007 -P Systems under warranty up to 30.12.2013.