Glamorous Hair Salon Hair Salon Business Plan Natasha Chou Fin 3360 Fall 2012 1 Glamorous Hair Salon Glamorous Hair Salon Business Plan 6343 Campbell Rd. Richardson, TX 75080 TELEPHONE: (972) 8328736 CONTACT: Vivian Kim, MANAGER The information, data, and charts embodied in this business plan are strictly confidential and are supplied on the understanding that they will be held confidentially and not disclosed to third parties without the prior written consent of Glamorous Hair Salon. 2 Glamorous Hair Salon Table of contents 1. Executive Summary .................................................................................................... 4 1.1. Objectives ........................................................................................................... 4 1.2. Mission................................................................................................................ 4 1.3. Keys to Success .................................................................................................. 5 2. Company Summary .................................................................................................... 5 2.1. Company Ownership .......................................................................................... 5 3. Services and Pricings .................................................................................................. 5 4. Market Analysis Summary ......................................................................................... 6 4.1. Market Segmentation .......................................................................................... 6 4.2. Target Market Segment Strategy ........................................................................ 6 4.3. The Competitors ................................................................................................. 6 5. Mangagment Summary ............................................................................................... 6 5.1. Personnal Plan..................................................................................................... 7 6. Major Risks ................................................................................................................. 7 7. Financial Projection .................................................................................................... 7 8. Amounts of Capital to be raised……………………………………………………………..10 9. Type of capital to be raised…………………………………………………………..10 10. Exit Strategy………………………………………………………………………….10 3 Glamorous Hair Salon 1. Executive Summary Glamorous Hair Salon is located in Richardson TX near University of Texas at Dallas. Glamorous Hair Salon provides a great service for women, men and children. The salon is mainly focus on the latest hairstyle, professional services and great hair products for customers. Also, customers who are currently enrolled at University of Texas at Dallas would get 20% off from coloring, perming, styling and cutting their hair. The Market The hair salon industry is very competitive. There are many chain stores that can only provide minimum services and upscale salons that are more expensive and have appointment requirements. Glamorous hair salon differentiated itself with other hair salons by providing maximum flexibility service with lower costs and always put customers in priority. Services and Products Glamorous provides hair styling for women, men and kids. This includes haircuts for women, men and kids; special occasion hair styling, hair coloring and permanents for men and women. Glamorous also offers students an opportunity to get a cheaper hair styling near campus. Students usually aren’t willing to spend money on haircuts so Glamorous will be the first hair salon who provides special deal for all the UTD students and it will also be a free advertising for the salon. Shampoo will be provided for all services but cutting and styling will be addition costs. Glamorous will also be selling its hair products to customers which it forecasted to generate 20% of sales. The hair products will include shampoo, hair conditioner, hair spray, hair wax, comb, hair brushes and other professional hair styling products. Management Team The Management team of Glamorous Hair Salon is comprised hairstylists who have strong passion in this industry and well-experienced individuals. Glamorous is owed by Vivian Kim and Nancy Do. 1.1 Objectives Glamorous Hair Salon objectives for the first three years of operations include: To develop successful start-up hair salon To increase sales at least 20% a year To focus on what customers want and need 4 Glamorous Hair Salon 1.2 Mission Glamorous Hair Salon’s mission is to provide great service with reasonable prices and maintain long-term relationships with customers. 1.3 Keys to Success The keys to the success for Glamorous Hair Salon are: Attract any ages of people Attract UTD students by giving out discounts Provide walk-in and appointments service Good service guaranteed Increase hair product sales 2. Company Summary Glamorous Hair Salon will be located in Richardson Texas and near University of Texas at Dallas. Glamorous Hair Salon offers reasonable price and convenient hair styling. Its location automatically gives it competitive advantage. 2.1 Company Ownership Glamorous Hair Salon is entirely owned by Vivian Kim and Nancy Do. 3. Services and Pricings Glamorous Hair Salon provides hair styling for women, men and kids. This includes haircuts for women, men and kids; special occasion hair styling, hair coloring and permanents for men and women. Glamorous also offers students an opportunity to get a cheaper hair styling near campus. Students usually aren’t willing to spend money on haircuts so Glamorous will be the first hair salon who provides special deal for all the UTD students and it will also be a free advertising for the salon. Shampoo will be provided for all services but cutting and styling will be addition costs. Haircut (men& women): $15~$25 Haircut (kids): $10 Shampoo: $5 Perm: $40~$70 Single process color: $35 and up Highlight: $30 and up Blow dry: $20 and up 5 Glamorous Hair Salon Styling (shampoo and blow dry included) : $25 and up 4. Market Analysis Summary Glamorous Hair Salon will be targeting four different groups which include male, female, kids and students. Targeting at more than one group can benefit Salon by lowering its risk 4.1 Market Segmentation Glamorous Hair Salon will target four different market segments: Male Female Kids Students 4.2 Target Market Segment Strategy Glamorous Hair Salon will target four groups distinctly. Glamorous will offer male a quicker service with less expensive than women’s haircut. Males usually have shorter hair and it takes less time for barber to style it. The salon will be open on the weekends for those business men that do not have time to get haircuts during the week. Majority of the female customers tend to go to upscale hair salons but not everyone can afford it so Glamorous Hair Salon will provide the equal service with less expensive prices. Glamorous Hair Salon will emphasize on the latest hair style and hair colors especially for female because female are more sensitive about fashionable things. Glamorous Hair Salon will also target kids by offering special chairs for younger kids because some kids might be too short for the barber chairs. There will also have indoor children playground and toys for the kids. In addition, Glamorous Hair Salon is offering UTD students 20% discount every time they come. However, students need to show their comet card in order to get a discount. Moreover, coloring and perming are not included. 4.3 Competitors High class salons: It usually requires appointment but customers who are richer are more likely to go to upscale salons to get better service. The 6 Glamorous Hair Salon customers are not only looking for the haircut service, customers tend to expect the upscale salon has better environment and atmosphere. Traditional barbers: It usually doesn’t offer appointment but customers can request any kind of the hairstyle they want from the barbers. Quick salons: such as super cuts that they have many locations within a district. Some customers would like to go to the same company because they are expecting the same result. 5. Management Summary 5.1 Personnel Plan Mrs. Kim was graduated from Regency Beauty Institute in 2002 and had 9 years working experiences. She started her career at a local beauty salon with a title of hair stylist and had won many hairstyle competitions in U.S. Ms. Do was graduated from University of Texas in 2004 with an Accounting degree and Cosmetology Career Institute in 2008 and had 3 years working experiences among many local hair salons as well. Both of them will be in charge of daily business operations. Mrs. Kim will be managing training and hiring new workers and to help them adapt the working environment as well as improving their skills. Ms. Do has an accounting degree so she will be handling the retail sales. Glamorous Hair Salon will also hire 5 part time hairstylists so Ms. Do will also be in charge of scheduling these workers. 6. Major risks Losing customers Economy goes down everyone goes to quick salons Economy goes up everyone goes to upscale salons Bad reputation can put the salon in difficult financial situation 7. Financial Projection Pro Forma Cash Flow Year cash received cash from operations cash sales subtotal cash from operations additional cash received sales tax new current borrowing new other liabilities 1 2 3 4 5 270,000 270,000 0 0 0 0 500,000 500,000 0 0 0 0 550,000 550,000 0 0 0 0 600,000 600,000 0 0 0 0 750,000 750,000 0 0 0 0 7 Glamorous Hair Salon sales of other current assets sales of long term assets new investment received subtotal cash received expenditures expenditures from operations cash spending bill payments subtotal spend on operations additional cash spent sales tax principal repayment of current borrowing other liabilities principal repayment long- term liabilities principal repayment purchase other current assets purchase long-term assets dividends subtotal cash spent net cash flow cash balance Pro Forma Balance Sheet Year Asset Current asset Cash Other current asset Total Current Asset Long-term Assets Accumulated Depreciation Total Long-term Assets Total Assets Liabilities and Capital Current Liabilities Accounts Payable Bank Loan Other Current Liabilities 0 0 0 270,000 Year 1 0 0 0 500,000 Year 2 0 0 0 550,000 Year 3 0 0 0 600,000 Year 4 0 0 0 750,000 Year 5 256,000 270,000 277,000 250,000 240,000 110,000 124,000 102,000 160,000 130,000 366,000 394,000 379,000 410,000 370,000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 366,000 -96,000 20,500 0 0 0 394,000 106,000 62,000 0 0 0 379,000 171,000 124,000 0 0 0 410,000 190,000 210,000 0 0 0 370,000 380,000 350,000 1 2 3 4 5 20,500 0 20,500 9,000 1,500 7,500 28,000 Year 1 62,000 0 62,000 9,000 3,000 6,000 68,000 Year 2 124,000 0 124,000 9,000 4,500 4,500 128,500 Year 3 210,000 0 210,000 9,000 6,000 3,000 213,000 Year 4 350,000 0 350,000 9,000 7,500 1,500 351,500 Year 5 10,200 2,000 0 12,220 2,000 0 13,500 2,000 0 15,000 2,000 0 16,700 2,000 0 8 Glamorous Hair Salon Subtotal Current Liabilities Long-term Liabilities Total Liabilities Paid- in Capital Retained Earnings Earnings Total Capital Total Liabilities and Capital Net Worth 12,200 14,220 15,500 17,000 18,700 40,000 52,200 50,000 -1,000 -20,000 29,000 81,200 40,000 54,220 50,000 -35,000 50,000 65,000 119,220 40,000 55,500 50,000 -20,000 60,000 90,000 145,500 40,000 57,000 50,000 10,000 75,000 135,000 192,000 40,000 58,700 50,000 25,000 85,000 160,000 218,700 29,000 65,000 90,000 135,000 160,000 Income statement Year sales cost of goods sold gross margin Expenses payroll marketing depreciation rent utilities insurance payroll taxes independently contracted stylists supplies total operating expenses profit before interest and taxes EBITDA Interest expense Taxes expense Net profit 1 2 3 4 5 270,000 500,000 550,000 600,000 750,000 4,000 4,300 4,200 4,150 4,500 266,000 495,700 545,800 595,850 745,500 46,000 20,000 8,000 22,000 40,000 1,500 0 30,000 5,000 172,500 10,199 14,850 5,000 3,586 1,613 52,000 18,000 8,000 22,000 40,000 1,500 0 35,000 5,000 181,500 30,000 38,493 4,568 4,897 20,535 54,000 17,000 8,000 22,000 40,000 1,500 0 40,000 5,000 187,500 45,639 47,369 4,000 8,734 32,905 56,000 16,000 8,000 22,000 40,000 1,500 0 45,000 5,000 193,500 50,394 68,370 3,675 12,984 33,735 58,000 15,000 8,000 22,000 40,000 1,500 0 50,000 5,000 199,500 65,847 73,934 3,599 13,944 48,304 9 Glamorous Hair Salon 8. Amount of capital to be raised Equipment: the equipment would include chairs, mirrors, hair dryers, sinks, desks and supply area. The estimated amount is $20,000. Supplies: the supplies would include shampoo, conditioners and other hair products barbers use, also including cost of goods sold (the products that the salon sells individually to customers). The estimated amount is $15,000. Business start-up costs: the owner owns the salon so the rent is avoided. However, they will still pay for insurance, water and utilities. The estimated amount is $1,200 a month. The total: $36,200 9. Type of capital to be raised Glamorous Hair Salon will be raising its capital by bank loan from Chase bank. 10. Exit Strategy Transfer the ownership to other person Seeking out for investors Sell the business to others 10