Wegmans Batch Prep Project System Design Review January 15 2010 Steve Crane Emil Kostraba Adam Merah Josh Monsees Stephanie Walter Team Expectations • • • • Learn if Customer Needs are being met Discuss potential improvement ideas Receive input on ideas and project status Confirm coherence between all involved parties to create the best end product Agenda • • • • Review Mission Statement Project Goals Update Audience on Project Status Discuss Customer Needs/ Ideas from teams point of view • Discuss Assumptions and Risk Assessment • Project Timeline • Questions and Discussion Mission Statement • The batch/prep process currently takes place in the Central Kitchen and is where the ingredients for soups and sauces are batched and prepped for cooking. Currently there are Ergonomic and Safety concerns, along capacity constraints that exist and Wegmans has no room to expand the current facility. Project Goals • Analyze and make necessary improvements to ergonomic issues to meet OSHA recommended levels • Develop Rate of Expectancy (RE) in lbs/hour for each product to assist in scheduling needs • Develop standard work procedures • Develop a layout to facilitate standard work procedures Project Status • Current process has been evaluated • Problem areas broken down into four Groups – Safety and Ergonomics – People Travel & Work Area Organization – Batch Card and Labeling – Miscellaneous • Risk assessment has been performed Safety and Ergonomics Needs Safety/Ergonomics Cut hazards Use correct knives for the job Purchase cut free gloves, have them available around the room Knives left out after use Need specified location Shelving Very awkward lifting/twisting motion when pouring heavy bins Pouring apparatus Note on batch cards weight of item in storage so employees know beforehand Fill cooking wine on ground and then lift it on to cart Use adjustable carts so items do not need to be lifted longer than necessary Fill buckets on cart Note on batch cards weight of item in storage so employees know beforehand Batch employees running fork truck and are not as skilled Schedule fork truck drivers to arrive when batch employees need them Train an early morning employee to drive the fork truck correctly Can opener in sink and was flooded in water when we observed Have a home for the can opener near an outlet, away from water Team Rank Feasibility Total Score 9 9 81 9 9 81 9 9 81 9 9 81 9 9 81 9 9 81 Tool Proposal People Travel & Work Area Organization Work Area Org/People Travel Layout is inefficient, changes frequently Team Rank Feasibility Total Score 9 9 81 9 9 81 9 9 81 Standardize layout Design a flow friendly area Items (bins/utensils) are stored everywhere Find storage area within the batching room Have utensils at work tables for use Individually dump containers Have pouring apparatus that can hold container while employee works on other items Spaghetti Diagram Batch Card and labeling Batch Card/ Labels Needs standardized volume/weight measurement Team Rank Feasibility Total Score 9 9 81 9 9 81 9 9 81 Should match the units in storage Monitoring inventory will allow this Hand Write labels Label printer Standardized label All black and white, missing chances to add information Color code batch ingredients by weight of item in inventory How much people can lift? Under 50 years old Over 50 years old Occasional Lift Frequent Lift Occasional Lift Frequent Lift Men 68 lbs 47 lbs 54 lbs 31 lbs Women 41 lbs 29 lbs 32 lbs 22 lbs Weights that people find “acceptable” From Paul Hickey, Wegmans Safety Engineer/Ergonomist Risk Analysis Risks Description of Risk Team as a hazard Possible Causes The team on the floor creates congestion and possible obstructions to work Efforts do not improve or aid the process in any way Some aspects of the room cannot be changed Probabi Severity Total lity (1/3/9) Risk (1/3/9) Contingency 3 9 27 Only two (2) team members allowed on the floor at a time 1 9 9 Allow time to track improvements and adjust as needed 9 1 9 Work around any obstruction, team is aware structural aspects are fixed Someone is hurt before we are able to make changes to increase their safety 9 3 27 Ergonomics is primary deliverable, as well as auditing for severe and impending hazards Our presence and changes create confusion and are a hindrance to the work day 3 3 Changing their ways People may not be open to change 9 1 No standard process No standard process can be created 3 9 ROI based budget 9 3 9 1 9 1 9 3 1 9 Failing to improve process Ability to change facilities Injury hazards before improvements Creating confusion Process confusion Complicating process Inaccurate data Unable to collect data Improvements may not be justifiable Implementation of our ideas is not understood Over analysis and or perception by employees From our presence or changes the gathered data is inaccurate Upstream or downstream backups or errors Two (2) team members in unobtrusive locations, related personnel are notified and introduced to the team Test and observe new improvements and talk with personnel, 9 with out management, for feedback Proper personnel selection for the job and as well as 27 recognition of limitations ROI percentage and payback period are defined, will refine 27 design if greater than threshold Explain and relate the process to the personnel and confusion 9 will ease once the process is understood and documented If feedback does not support the new process and positive 9 changes cannot be implemented, then revert to old process Bi-Weekly meeting with Wegmans to cross examine data and 27 project status Work on other unimpeded tasks, redefine timeline and 9 deliverables to work around schedule if needed 9 Project Time line • • • • Final Design Selection January 15-February 12 Final Design Review on February 12 Order Required Materials by February 19 Build and Begin Implementation March 8 – April 23 • Re-evaluate Changes and Improvements April 16 – May 14 Urgent Issues • Cut Proof Gloves – 2 incidents in past year – Probability one will happen during project is very high • Suggestion Box – Allow employees to record issues and ideas while team is not at Wegmans Questions???