File - Andrew B. Nelson

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ANDREW B. NELSON
Email: [email protected]
Tel: (281)-414-1698
Address: 777 Ben Hur Rd. Apt. #4213 Baton Rouge, LA 70820
OBJECTIVE
To obtain a Summer Internship where I can learn valuable experience and expand my sight on my future profession.
SUMMARY OF QUALIFICATIONS
Junior undergraduate with experience in information technology, customer support, undergraduate leadership, and sports management. Strong
leadership skills. Excels in hardware and software malfunction troubleshooting along with customer service . Daily experience with teamwork as
a student computer technician and student leader.
EDUCATION
Louisiana State University
BS in Business Information Systems and Decision Science, Concentration in Business Intelligence, Minor in Sports Studies
May 2015
WORK EXPERIENCE
LSU Athletics
Head Information Technology Intern/ Athletic Administration Intern
July 2012Present

Worked closely with supervisors and Administrative staff to handle all the Technology needs

Aided during the week with office and clerical matters. Handled over 350 computers and 400 mobile devices for all of the LSU
Athletics fulltime and student operational staff. Handled Website Development, Server Access, Server Rights and Server
Maintenance.

Headed up football game day operations and worked closely with event management staff to create a reliable and secure
network for all of the operations for game day. Worked with Baton Rouge PD, Louisiana State Troopers and the FBI with video,
network and all technology needs in order to create a safe experience for all fans.

Applied practices of Big Data, SQL’s and Business Intelligence into Football and Basketball practices and formations.
LSU Residential Life and Student Life and Enrollment Baton Rouge, LA
Student Computer Head Technician
January 2012 – January 2014
 Aided the LSU community with any computer-related technical issues that are called or emailed in to the Residential Life Help Desk.
 Collaborated with coworkers and supervisors to troubleshoot and fix campus users’ technical computer issues.
 Maintained LSU’s Residential Life computer lab hardware and software upkeep by making bi-weekly maintenance check-ups at a designated
computer lab on campus, including keyboard, mouse, monitor, printer & network functionality.
 Worked as a Team Leader dealing with clerical and regular office management and also headed up the Student Life and Enrollment division as
the Head Student Technician. Helped to build and maintain all servers and networked drives associated with SLE
Best Buy
Mobile Sales Consultant/Supervisor
May 2009 – August 2011
 Sold phone plans to new and existing customers
 Trained new employees on selling techniques, customer service, standard operating procedure and company core philosophies
 Performed multiple tasks from handling cash drawers, tablet sales, down stocking inventory, replacement warranty's and follow up calls a
emails
 Preformed Supervisory tasks including scheduling, training, marketing and complete management of a thirty person team
SKILLS
Computer Skills:
 Proficient in MS Word, Excel, PowerPoint, Access, Outlook & Visio
 Proficient in Windows XP, Vista, & 7 OS, and Mac OS
 Familiar in troubleshooting
 Familiar with C++
 Familiar with SQL, Big Data, Data Warehousing within Business Intelligence
Management

Proficient in Scheduling and Regular Payroll

Familiar with Leadership Roles and Customer Service

Proficient in Training Exercises

Experience with Sports Management and Marketing
ACTIVITIES
Scholastic:
 Active member of LSU Student Government (Associate Justice) August 2012 – Present
 Handled all the Social Network and Website Activities for all of Student Government
 LSU Student Parking Appeals Board Chair/Director August 2012- Present
 LSU Dean of Students, Student Government Advisor, April 2013 – Present
 LSU Residential Life Association Senator August 2011 – May 2012
Service:
 LSU Spring Greening Service Project
 Geaux Big Baton Rouge
References: Available on Request
May 2012
April 2013