Manager, Wellness and Weight Management Clinic

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ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: 2/1/2015
Title
Manager, Wellness and Weight Management Clinic
Essential Function: Light Work
Range
JCC
PCN
3
67458
12156
Description: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
and/or a negligible amount of force constantly to move objects. Light work requires walking or standing
to a significant degree and pushing and/or pulling.
1. Summary Statement: State the major function(s) of the position, the role in the
university, and the supervisor’s title.* (This section is used for advertisement of the
position.)
The Manager, Wellness and Weight Management Clinic (WWMC), has administrative
responsibility for all personnel and operations management in the Clinic including financial,
facilities, equipment, public relations, and resources for faculty development for both the
WWMC individualized wellness programs and the Health Resources Management Resources
(HMR) programs.
In addition to extensive administrative duties, the individual spends the majority of time as a
clinical dietitian, conducting individual dietary assessments and nutrition counseling with
patients, and coordinating and directing individual and group interventions in an outpatient clinic.
The position serves in a teaching capacity for medical students, residents and allied health
professionals rotating through the Clinic. The incumbent also provides lectures to members of
the Department of Internal Medicine on weight management.
The individual reports to the Chief of the Division of Endocrinology, who serves as the Medical
Director for WWMC. The Wellness and Weight Management (WWMC) Clinic is located in the
University of Nevada School of Medicine (UNSOM).
* Attach an organizational chart with positions, ranges, and names for the division.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job
(percentage first with heading and then bulleted information). If line of progression,
define for each range as above.
55% - Clinical Nutritionist – Individual and Group Setting
 Manage and improve education and counseling regarding dietary and behavioral
interventions in the individual setting including diet prescription, self-monitoring, physical
activity, and lifestyle changes for WWMC.
 Conduct and model for other dietitians’ dietary interviews (weight loss and dieting
history, dietary activity and habits) and nutrition assessments (nutrient adequacy, food
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Manager, Wellness and Weight Management Clinic
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and drug interactions, anthropometric measurements including measured resting
metabolic rate and body composition)
Outline and teach patients self-improvement regimes for wellness and weight loss
Be shadowed by and provide instruction to residents during patient appointments for the
benefit of resident education
Monitor progress of subjects according to study protocols and collect data
Present results at regional and national meetings
15% - HMR Program Management
 Integrate, organize, and evaluate the education and counseling regarding dietary and
behavioral interventions in a group setting including diet prescription, self-monitoring,
and physical activity and lifestyle changes
 Coordinate all aspects of the HMR program, enroll patients into the program, and
oversee collection of all required forms and program fees
 Maintain communication with the HMR national account manager and attend annual
HMR training
 Supervise clinic interactions with 80-100 HMR clients per week and provide guidance
and oversight for HMR policies and procedures
15% - Clinic Human Resources Management
 Communicate State and University policies and procedures to faculty, staff, and
students, and ensure compliance with University guidelines and State rules and
regulations for human resources issues, i.e., faculty and staff evaluation, performance
issues, hiring, training, and termination
 Provide communication and direction for faculty, staff, and part-time interdisciplinary
professionals
 Facilitate communication with the Practice Plan and provide oversight/supervision to
front office support employees
 Organize educational activities and serve as a resource for research activities for
medical students, residents, and allied health professionals
5% - Clinic Fiscal Management
 Review Clinic budget and employee payroll information for analysis, salaries, and report
submission
 Oversee internal operations to support appropriate fee collection
 Ensure clinic operations are compliant with Practice Plan billing policies and procedures
 Periodically review the Academy of Nutrition and Dietetics, major national insurers, and
local insurers’ websites for insurance and reimbursement information
 Review implications of insurance policies and procedures on providers and
communicate issues with both the Practice Plan and providers
5% - Operational Management
 Organize executive meetings with the Medical Director and the Department Chair for
review of personnel, finances, and any other issues
 Maintain a relationship with the employee benefit plans and insurers and the Quality
Assurance Director; c to present data to the Practice Plan as needed
 Provide for ongoing communication with affiliated insurance companies and medical
providers to determine changes in their procedures and to provide coordination of
patient care as needed
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Manager, Wellness and Weight Management Clinic
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Manage ongoing communication with staff to review and ensure patient satisfaction and
progress, optimized scheduling, documentation guidelines, and HIPAA compliance
efforts
Assist the Medical Director with development and implementation of new programs and
communicate with potential new business partners.
5% - Program Assessment and Evaluation
 Organize program evaluation data and reports for presentation and decision-making at
both executive and staff meetings in relation to Clinic operations
 Review and update policies and procedures for clinic operations, marketing, and patient
education handouts
 Keep current with changes in outpatient clinical care locally and nationally
3. Describe the types of decisions the position(s) makes independently as part of the core
responsibilities. Provide examples. If a line of progression, describe the decisions made
at the highest level.
The Manager of Clinical Services of the WWMC is expected to perform daily duties
independently of supervisor review. The individual is expected to make judgments about the
operations of the clinic programs and the HMR program. The Manager is expected to make
independent judgments about personnel and management issues, patients’ nutritional needs,
prescription of diets, and course of intervention. The individual has daily contact with patients,
students, and other healthcare professionals. The accurate and complete performance of the
job duties associated with this position is crucial to patient health, employee satisfaction, and
the maintenance of operations and long-term goals of the Center. Failure to perform as
expected could result in sub-standard patient care. Failure could jeopardize the financial
solvency of the WWMC and have a negative impact on the reputation of UNSOM.
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. Provide examples. If a line of
progression, describe the supervisory consultation at the highest level.
The Coordinator must review priorities, changing procedures, monthly summaries, education
and research plans, and needed personnel changes at least monthly with the Medical Director
of the Clinic. The individual must notify the Medical Director if program expectations are not met.
5. Select the applicable competencies required to successfully perform the job. The
selected competencies will be evaluated within the Administrative Faculty evaluation as
Competencies for Success.
Competency
Required
Adaptability
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Analytical Thinking
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Communication
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Diversity and Inclusion
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Financial Responsibilities
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Manager, Wellness and Weight Management Clinic
Human Resource Responsibilities
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Leadership
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Program/Project/Functional Knowledge
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Resource Responsibilities
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Serving Constituents
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Teamwork
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Other (specify)
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6. Minimum requirements of the position. Example provided.
If Line of Progression, minimum requirements must be defined for each range.
Education
Experience
Bachelor’s Degree
Four years of related professional experience
Master’s Degree
Two years of related professional experience
Relevant Experience: As a dietician to include experience in business
operations
Certification and Licensure:
 Licensure as a Dietician by the State of Nevada, Department of Health and Human
Services, Division of Public and Behavioral Health
 Certificate of Training in Adult Weight Management from the American Dietetic
Association
Schedule or Travel Requirements: None
Optional Addendum: Describe the knowledge, skills, and abilities required to successful
performance of this job (in bullet format).
Knowledge of:
 Human resources and operations management
 Current medical nutrition therapy guidelines and recommendations for treatment and
preventive care of nutrition related diseases and conditions
 Individual and group dietary counseling practices
 Latest research and trends in nutrition science and medicine
 Human subjects research requirements
 Inventory and purchasing systems
 State and Federal laws and regulations concerning Federal Educational Rights and
Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA)
 Curriculum, instruction, and learning methodologies
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Manager, Wellness and Weight Management Clinic
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Skills:
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Research methodologies – research design and data collection and analysis – both
qualitative and quantitative
Evaluation and reporting to university, State, and/or Federal agencies
Excellent verbal and written communication and teaching skills
Excellent organizational skills and attention to detail
Excellent management and supervisory skills
Proficiency in use of a personal computer and current software applications including but
not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)
Effective interpersonal and counseling skills
Analytical, decision-making, and problem solving skills to maintain operational goals
Interpersonal and human relations skills
Ability to:
 Manage or administer a department/program composed of diverse activities
 Communicate with a variety of healthcare professionals and with persons of varying
education and socioeconomic levels
 Interact effectively with faculty, staff, and administration at various levels of responsibility
 Manage resources effectively and efficiently
 Multitask and carry out a variety of responsibilities and duties
 Teach and mentor staff
 Work to achieve both timely completion of goals and client satisfaction
 Take initiative and exercise sound judgment
 Maintain confidentiality of information received and recorded
 Work evenings and/or weekends to accommodate schedules as needed
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