Jeannie M Dimico
CMR 427 Box 1943
APO AE 09630
Cell: +39 380-642-2231
jdimico@gmail.com
WORK EXPERIENCE:
Directorate of Training and Doctrine (DOTD), Maneuver Center of Excellence (MCoE)
SECRETARY (GS-0318-6), 08/12/2012- 10/14/14
Fort Benning, Georgia United States
Supervisor: Dr. Jay Brimstin- 706-545-2384, Former Supervisors: Lori Smith- 706-545-5359, COL Patrick
Donahoe, COL (R) Emmett Schaill
Hours per week: 40
Duties: Served as secretary to the Director and Deputy Director of Training and Doctrine and the senior
administrative assistant for the Directorate of Training and Doctrine, Maneuver Center of Excellence
(MCOE). Applied in-depth knowledge of the DOTD organization structure and diverse missions, to
respond to a wide range of inquiries on the work of the Director and subordinate staff members.
Coordinated all clerical details for the organization.
Maintained the Director and Deputy Director’s calendar and committed his time, rescheduled
appointments and meetings as deemed appropriate, based on knowledge of the Director's interests and
priorities. Provided the Director with weekly, monthly, and quarterly calendars of commitments. Scheduled
meetings and conferences. Prepared agenda and compiled relevant background materials from general
instructions, files and source documents; prepared Director's briefing slides; arrange for needed
equipment; and notified participants of purpose and agenda. Attended meetings and provided
administrative support. Noted and followed up with action officers on commitments and taskings made at
meetings. Accomplished and coordinated many administrative details of special projects; tracked and
reported status; set up In-Progress Reviews, and handled outside contacts. Gathered information for the
Director in his absence and forwarded via e-mail.
Logged and monitored status of numerous suspense's within the Directorate. Maintained a matrix and
numbering system to track a high volume of actions in and out of the organization. Composed internal
administrative directives, staff actions, and non-technical correspondence such as commendations and
award justifications, based on scant information furnished by the action officer. Signed routine actions for
the Director. Reviewed and edited all correspondence, IAW AR 25-50, submitted for Director's signature,
rewriting as necessary. Advised staff members and clerical personnel on Army writing standards and
procedures. Served as the directorate’s records manager for the Army Records Information Management
System (ARIMS).
Managed travel requests for the Directorate; scheduled travel, arranged accommodations, notified
organizations and officials to be visited, and certified and submitted travel vouchers. Reviewed all travel
worksheets for accuracy and completeness. Provided information on travel procedures, information
required for orders, overseas travel, approval levels, and appropriate clearances. Served as protocol
agent for the Directorate. Assisted action officers in making appropriate arrangements. Developed
itineraries for incoming visitors. Served as alternate Defense Travel Systems (DTS) manager for the
directorate.
Coordinated all clerical details in the organization. Served as timekeeper for the Director's office and time
certifier for the directorate. Provided guidance to secretaries in subordinate organizations on clerical
procedures, travel requests, information needed for consolidated reports, methods of coordination, etc.
Established internal procedures for clerical and administrative actions as needed for consistency and
efficiency. Screened calls and visitors to the Director's office. Personally responded to inquiries of a nontechnical nature, regarding work of the Directorate. Directed callers and visitors to the appropriate staff
member based on knowledge of the specific assignments or expertise of each.
Served as the directorate mail clerk. Assured proper packing, wrapping, and sealing of letter mail and
packages for United States Postal Service, FedEX, and UPS. Screened incoming mail for sorting and
delivery, and outgoing mail for shipment.
30th AG Battalion (Reception)
BATTALION SECRETARY (GS-0318-5), 02/06/2012 – 08/11/2012 (Officially Detailed on 03/18/2012)
(Permanently reassigned effective 5/20/2012)
Fort Benning, Georgia United States
Supervisor: LTC Stuart Kidder/MAJ Shawne Armstrong – 706-544-9902
Hours per week: 40
Duties: Received calls, greeted visitors, and directed to supervisor or other staff members only those
contacts needing their attention or action. Exercised tact and diplomacy in dealing with visitors and
telephone callers, applying a good working knowledge of the mission, programs, operations, and
supervisor's viewpoints in answering questions. Performed routine matters based on knowledge of the
command programs and functions, project assignments, internal procedures, and relationships and
current work status. Responded to routine and nontechnical requests for information such as status of
reports, suspense data for matters requiring compliance, and similar information readily available from
files. Managed and maintain command team (battalion commander, battalion executive officer, and
command sergeant major) calendars and schedule appointments based on knowledge of interest and
commitments. Reminded command group of appointments and make appointments based on importance
and priority of request and availability. Briefed supervisor on subject matter of commitments made, relay
information between supervisor, his staff and subordinates, or superiors at higher headquarters.
Cancelled or rescheduled appointments when necessary, exercising diplomacy and judgment in deciding
which appointments must take priority and in expressing regrets.
Served as administrative point of contact between the command team and staff. Composed and review
correspondence on administrative support or clerical functions of the office and on other subjects as
outlined in regulations. Prepared correspondence specifically requested by supervisor. Reviewed
correspondence or other material submitted for Commander's signature for conformance with known
policies, proper format, spelling, grammar, punctuation, and proper enclosures, etc. and, if necessary,
return to originator for corrections. Prepared in final form all types of documents and forms incidental to
office management. Provided guidance and assistance on applicable procedures, instructions, and
regulations to other clerical support personnel within the organization as required. Arranged and
coordinated travel and accommodations for supervisor and other staff members. Utilized Defense Travel
System (DTS) to prepare all travel orders for supervisor and subordinate staff as needed.
Utilized a variety of software packages, automated programs, and office automation hardware such as
word processing, personal computer, printer, typewriter, and modems to prepare a variety of material
(e.g. correspondence, reports, messages, charts, and other documents) by entering, revising, sorting,
calculating, and retrieving data. Obtained and monitored a full range of office support services.
Requisitioned office supplies, equipment, publications, maintenance and printing services, and performs
similar office maintenance tasks.
30th AG Battalion (Reception), S-3 Operations
ADMINISTRATIVE SUPPORT ASSISTANT (GS-0303-5), 06/19/2011 – 5/20/2012
Fort Benning, Georgia United States
Supervisor: CPT Jesse Scrivens
Hours per week: 40
Duties: Managed, coordinated and controlled the day-to-day administrative and operational actions of the
battalion S-3 office. Provided and performed executive level administrative, office management and office
automation duties in support of battalion operations mission and functions. Served as the administrator
for the battalion S-3 near/long term automated calendar (outlook) including the S-3 Operations Chief
(OIC) calendar. Performed daily calendar scrubs against the battalion commander and brigade S-3
calendar. Prepared, updated and maintained training slides for battalion training meetings. Managed,
collected, reviewed, maintained and filed all company training schedules. Assisted in the preparation of
various memorandums and operations orders. Managed the S-3 Operations website. Served as the S-3
secretary. Received telephone calls and visitors. Maintained reservations for the battalion auditorium.
Ordered and maintained office supplies.
Served as the Battalion Training and Schools coordinator to initiate, manage, coordinate, control,
maintain and schedule all training required for all the military and DA civilian personnel in the battalion.
Maintained a complete listing of all local and DA level schools. Manage, initiate, prepare, schedule, and
monitor all forms for school packets and school course requests, including preparing and submitting
requests, deferments and deletions. Maintained statistics of planned and current attendees, graduates,
failures and no-shows. Knowledge of the Army Training Requirements and Resource System (ATRRS).
80th Ordnance Battalion
FAMILY READINESS SUPPORT ASSISTANT (GS-0303-6), 03/29/2009 - 10/01/2010
FAMILY READINESS SUPPORT ASSISTANT (GS-0303-5), 05/12/2008- 03/28/2009
Joint Base Lewis McChord, Washington United States
Supervisor: LTC Christopher Mohan (5/12/2008-5/16/2009), MAJ Stefan Bandas (5/17/2009-6/13/2010,
LTC Katherine Graef (6/14/10-10/01/2010) - 253-966-0006
Hours per week: 40
Duties: IAW 608-1, Appendix J, served as an advisor to the Battalion Commander and subordinate
commanders on Family Readiness Programs while performing a variety of clerical and administrative
duties. Communicated with appropriate military and community agencies to facilitate scheduling of
briefings, orientations, and workshops informing soldiers and family members regarding the functions of
the Family Readiness Program. Assisted with instructing and training related to Family Readiness issues.
Conducted briefings for incoming personnel and their families. Ensured timely and accurate information
was relayed to soldiers and their family members. Frequently updated commanders on the status of each
family readiness group (FRG), controversial issues and services available to soldiers and family
members. Performed research into designated policies, procedures, and operations. Established and
maintained working relationships with staff and FRG members.
Maintained day-to-day awareness regarding public, military or administrative issues impacting the families
of deployed military personnel. Assisted with implementing and maintaining family support services for
Family members separated from their military sponsor. Contributed to combat readiness by promoting
efficient and effective communication between the unit and family members at all levels. Demonstrated
sensitivity to the diverse needs of deployed soldiers and family members. Independently resolved issues
and problems for soldiers and their families. Assisted in planning, coordinating, and executing unit family
support services for family members separated from the military sponsor due to deployment and training
efforts, or other duty requirements.
Provided assistance, information, referral and follow-up on Family Program areas. Served as
Organizational Point of Contact for FRG volunteers and volunteer hour tracking in the Volunteer
Management Information System (VMIS). Submitted and coordinated a full range of personnel requests
to include recruitment, position classification, training, and awards. Prepared correspondence furnishing
information, guidance, and direction regarding volunteer personnel requirements. Wrote volunteer
position descriptions. Screened requests for volunteer applications and supporting documents and/or
training, then produced referral lists to commanders. Determined the correct classification by comparing
to existing standards related to the work. Assisted Commanders in evaluating volunteer positions and
application requests. Advised commanders and FRG staff on volunteer recruitment strategies and
programs. Promoted efficient and effective communication between the Command, FRG, volunteers,
community resources and Family members.
Received phone calls, provided customer service, prepared correspondence and reports and maintained
records and files. Created, designed, and maintained six virtual FRG company websites. Organized
battalion level family events in accordance with the commander's intent. Prepared information such as
flyers, letters, calendars, and newsletters, etc. for distribution. Disseminated information from the Battalion
Commander to subordinate commanders and staff. Coordinated steering committee meetings between
designated battalion or higher headquarters Staff and Family Readiness personnel at various
organizational levels. Assured proper safekeeping, storage, and destruction of office records and
computer output. Answered routine/non-technical requests for information such as status of reports,
suspense dates. Developed new administrative methods and outlined policies and procedures to improve
effectiveness. Maintained calendar of activities.
De Leon Technical Services
PERSONNEL ASSISTANT I, 08/13/2007 - 5/9/2008
Joint Base Lewis McChord, Washington United States
Supervisor: Jennifer Bates - 253-973-8301
Hours per week: 40
Performed a variety of clerical, technical, and administrative support tasks pertaining to the Warrior
Transition Unit (WTU) and the Soldier Readiness Processing Center (SRP) to provide information to and
assist Soldiers and their families in a variety of matters.
Analyzed, reviewed, and updated servicemen's group life insurance information (SGLI) and family
member notification data (DD 93). Updated Deployment and Reconstitution Tracking Software (DARTS).
Interviewed and verified information was correct and copies were sent to proper locations. Advised and
counseled soldiers on rights and responsibilities, as well as requirements of Army Regulations.
Compiled, analyzed, prepared and distributed data for reports on strength level tracking and status of all
soldiers. Reviewed consolidated reports, statistics, applications, and prepared recommendations for
personnel actions to higher headquarters. Provided Human Resource and Finance assistance in the
areas of personnel accountability and tracking for the battalion. Used Army regulations and doctrine to
assist in correct procedures and processes. Used military personnel computer systems
such as Electronic Military Personnel Office (EMILPO) and Medical Operational Data System (MODS).
Coordinated with other battalion staff in order to in/out process soldiers. Maintained battalion data bases
to track actions processed for soldiers. Implemented efficient processes to benefit soldiers and their
families.
Facilitated timely and accurate submission of travel vouchers from Soldiers and Family members in a per
diem status. Understood management of AC and RC Military Pay, as well as the impact of Wounded
Warrior Pay to each application. Coordinated with the battalion staff and the Chain of Command in
financial issues. Established and maintained liaison and coordination with officials at all serviced activities
to determine their needs for financial management data. Provided comprehensive direction and advice
to WTU soldiers and their families. Promoted understanding and effective application of fiscal and related
policies, procedures and systems directed by higher headquarters. Prepared finance entitlements
checklist for both the Soldier and Family Members of Warrior in Transition soldiers. Coordinated and
worked with DFAS-IN/Ft. Lewis Defense Military Pay Office (DMPO), WTU personnel, supply and budget
personnel and serviced activities to ensure financial accounting transactions and document flow were
maintained. Reconciled discrepancies and integrated the Soldier Personnel Financial Record.
Logistics Solutions Group
TRUCK DRIVER- LIGHT, 06/08/2007 - 08/13/2007
Joint Base Lewis McChord, Washington United States
Supervisor: Eugene O'Day - 253-967-3449
Hours per week: 40
Provided transportation to Warrior Transition Unit (WTU) soldiers in government vehicles on/off Fort
Lewis in accordance to Army Regulation. Logged daily transactions in log book. Acted as dispatcher
when necessary. Correctly received soldiers (and their families) and telephone calls, and referred them to
the appropriate office and/or person. Ensured vehicle log books are accurately maintained and closed out
at the end of the day. Provided information to incoming soldiers and family members to aid in the process
of coming to the unit.
Child and Youth Services- Central Registration
ADMINISTRATIVE ASSISTANT (NF-0303-2), 07/12/2005 - 06/23/2006
Fort Leonard Wood, Missouri United States
Supervisor: Venetia Mayers- 573-596-0238/0421
Hours per week: 40
Duties: Performed a variety of clerical, technical, and administrative support tasks pertaining to Outreach
Services (OS). Set up and maintained office files in accordance with the Army Records Information
Management System (ARIMS). Received, sorted, distributed, and filed incoming correspondence.
Proofread and made changes in text, to improve grammar or clarity of documents. Supervised the Short
Term Alternative Child Care (STACC) Site program. Created/Typed letters, signs, charts, rosters, and
agendas using a computer and/or typewriter. Used electronic mail to send and receive messages. Used a
computer, typewriter, fax machine, copier, calculator and cash register on a daily basis. Knowledgeable in
the Child and Youth Management System (CYMS). Interviewed families to ensure placement in
appropriate programs. Entered/Typed child/family information into CYMS daily with the completeness and
accuracy, assigning them to the correct program. Entered, revised, corrected, merged and retrieved data
to maintain accurate records.
Family Readiness Group- Leader
Vicenza, Italy, 09/2015 - Present
Fort Benning, Georgia 02/2013 - 10/2014
Duties: Perform a variety of duties in support of the Family Readiness Program. Assist with implementing
and maintaining family support services for family members separated from the military sponsor due to
deployment and training efforts, or other duty requirements. Contribute to combat readiness by promoting
efficient and effective communication between the command and family members. Gain knowledge of
missions, functions, procedures, and workflow of the unit.
Family Readiness Group- Point of Contact/Volunteer
Joint Base Lewis McChord, Washington United States, 08/2007 - 10/01/2010
Fort Bragg, North Carolina United States, 10/15/2001 - 10/30/2004
Assist the Rear Detachment Commander (RDC) and the Family Readiness Group (FRG)
Leader in the preparation and coordination of briefings, orientations, and activities, informing soldiers and
family members regarding the functions of the Family Readiness Program and a variety of deployment
and reunion issues. Prepare and distribute written and oral information such as flyers, letters, calendars,
newsletters, and phone trees. Ensure information was relayed to soldiers and their family members in a
timely and accurate manner. Coordinate fundraising events to support family readiness group functions.
Assist the FRG Leader in instructing/training soldiers and their families on Family Readiness issues.
Maintain regular telephonic/electronic contact with the other unit volunteers and family members
to receive technical support of family readiness activities and issues. Receive calls and provided
customer service to soldiers and their family members. Personally answered routine and non-technical
requests for information such as suspense dates for activities, and similar information readily available
from files in a timely and accurate manner.
EDUCATION:
Washington State University (1/2015- Present)
Pullman, Washington
Master of Arts, Strategic Communication
University of Maryland University College (8/2009 – 5/2014)
Adelphi, Maryland
Bachelor of Arts, Communication Studies, 2014
GPA: 3.8, Cum Laude
Dean's List: 2010, 2012, 2013, 2014
Fayetteville Technical Community College (08/20/2003 - 05/15/2004)
Fayetteville, North Carolina
University of North Carolina at Greensboro (08/25/1998 - 05/15/2001)
Greensboro, North Carolina
Lee County Senior High School (08/25/1994 - 06/05/1998)
Sanford, North Carolina
Diploma, North Carolina Academic Scholar
GPA: 3.9
ADDITIONAL INFORMATION:
CLEARANCE:
Secret Clearance
TRAINING:
Army Records Information Management Systems (ARIMS)- (2012, 2013)
Sexual Harassment/Assault Response and Prevention (SHARP)- (2011, 2012, 2013, 2014)
Suicide Prevention- (2011, 2012, 2013, 2014)
Antiterrorism Training- (2011, 2012, 2013, 2014)
OPSEC Awareness Training- (2013, 2014)
Combating Trafficking in Persons General Awareness- (2013, 2014)
AO/RO Training for Accountable Officials and Certifying Officers (DTS)- (2012, 2013, 2014)
Army Training Requirements and Resource System (ATRRS)- (2011)
EArmy Messaging Training- (2010)
Family Readiness Support Assistant Academy- (2009)
Family Readiness Group Leadership Training- (6/4-5/2008); Online Training- (5/15/2008)
Family Readiness Group Treasurer Training- (2009)
Family Readiness Group Point of Contact Training- (2008)
Rear Detachment Commander Leadership Training- (5/27/2008)
Applied Suicide Intervention Skills Training (ASIST)- (6/25-26/2008)
Army Family Team Building (AFTB)- Level I- (8/5/2008); Level II- (8/28/2008); Level III- (7/25/2008);
Instructor Training- (8/21/2008)
Spouse Battlemind Online Training- (6/30/2008)
Care Team Training- (2008)
Internet Safety Training provided by Pierce County Police Department- (9/2008); Instructor Training(10/6/2008)
Electronic Military Personnel Office (eMILPO)- (10/15/2007)
Defense Travel System (DTS)- (2007, 2012, 2013, 2014)
DOD Information Assurance- (6/2007) annual- 2008, 2009, 2010, 2011, 2012, 2013, 2014
Deployment and Reconstitution Tracking Software (DARTS)- (2/2008)
Family Operational Security (OPSEC)- Briefer (2009)
Volunteer Management Information System Training- (2008)
Organizational Point of Contact Training- (2008)
IMCOM No FEAR Act Training- (5/14/2008) (2012, 2014)
Prevention of Sexual Harassment (POSH)- (5/14/2008)
Food Sanitation Course (6/4/2008)
Health Insurance Portability and Accountability (HIPAA)- (08/30/2007)
Medical Operational Data System (MODS)- (08/21/2007)
Customer Service- (9/28/2005)
Web Security- (2008)
Composite Risk Management- (5/20/2008)
Portable Electronic Devices and Removable Storage Media- (2009)
Anti-phishing- (2009)
Personally Identifiable Information- (2009)
Child and Youth Services (CYS)- Child & Youth Management Services (CYMS) Computer Training),
Ethics, Blood Borne Pathogens, Allergens, Communicable Diseases, Administering Medications,
Consideration of Others, and Child Abuse
AWARDS AND RECOGNITION:
Five Years of Government Service (2013)
Achievement Medal for Civilian Service (2010) (2012)
Certificate- Outstanding Volunteer for Army Family Team Building (AFTB) (2008-2009)
Certificate of Appreciation- Army Family Action Plan (AFAP) (10/9/2008)
Distinguished Lady- Alpha Company, 1-504th PIR Family Readiness Group (2002)
Hero on the Home Front- Alpha Company, 1-504th PIR Family Readiness Group (2003)
PUBLICATIONS:
80th Ordnance Battalion Family Readiness Handbook- published in March 2009 for use by the soldiers
and family members of 80th Ordnance Battalion.
CERTIFCIATIONS:
Army Family Team Building (AFTB)- Certified Instructor