A BRAND DOSSIER ON Submitted By:Aswath Mayooran R (B13016) Namrata Kedia(B13036) Rohit Lakhotia (B13049) 1|Page TABLE OF CONTENTS S.NO NAME PAGE NO 1. History 3 2. Initial positioning and subsequent 4-5 repositioning 3. Advertising strategy 6-8 4. Sales promotion strategy 8-10 5. Segmentation strategy 10-11 6. Analysis of Product 11-12 7. Generic competition 13 8. Strategies competition adopted or to prime tackle 13-15 market expansion 9. Distribution Strategy 15-16 10. Future Direction for the brand 16-17 11. References 18 2|Page HISTORY: Refresh your Pepsi-cola history! Over 100 years running and going strong! In 1893- Caleb Bradham, a young pharmacist from New Bern, North Carolina, begins experimenting with many different soft drink concoctions; patrons and friends sample them at his drugstore soda fountain. In 1902-the instant popularity of this new drink leads Bradham to devote all of his energy to develop Pepsi-cola into a fully fledged business. He applies for a trademark with the U.S patent office, Washington D.C and forms the first Pepsi-cola company. In 1923--Pepsi-Cola Company is declared bankrupt and its assets are sold to a North Carolina concern, Craven Holding Corporation, for $30,000. In 1939--The "Pepsi & Pete" comic strip introduces the "Twice as much for a nickel" theme in newspapers. In 1965--Expansion outside the soft drink industry begins. Frito-Lay of Dallas, Texas, and Pepsi-Cola merge, forming PepsiCo, Inc. In 1987—Pepsi-cola President Roger Encino is named President/CEO of PepsiCo Worldwide Beverages In 1992--Pepsi-Cola launches the "Gotta Have It" theme which supplants the longstanding "Choice of a New Generation." In 1993--Brand Pepsi introduces its slogan, "Be Young. Have Fun. Drink Pepsi." In 1997--PepsiCo. announces that, effective October 6th, it will spin off its restaurant division to form Tricon Global Restaurants, Inc. Including Pizza Hut, Taco Bell, & KFC, it will be the largest restaurant company in the world in units and second-largest in sales. In 1998--Pepsi celebrates its 100th anniversary. 3|Page INTIAL POSITIONING AND REPOSITIONING The Pepsi cola initially positioned itself as a soft drink for the white people. During that period only many Negros were out of their jobs, so using this opportunity Pepsi hired Negros for the sales representatives for their product and thus broke the myth that Pepsi is for all people and not just only for white people. Then Pepsi came up with a bigger sized bottle that too for a low cost. So this made Pepsi positioned as a low cost but good soft drink to consume. Then Pepsi made a move up in the ladder by implementing a new marketing strategy by introducing cans. This lead to the rise in market share of Pepsi for its innovative ideas. 4|Page The sales of Pepsi during the winter season was obviously higher than during winter so in order to increase sales during winter Pepsi came up with a ad showing a kid wearing scarf’s and indicating its winter season and holding a bottle of Pepsi .so the photo implies to the people that Pepsi can be consumed even during winter season Then now the Pepsi is repositioned itself as to catch the pulse of Indian youth and they launched a campaign “youngistaan” meaning ‘impatience’. And the new brand positioning ‘Oh Yes Abhi’. The new positioning is all about the impatient youth, who believe in making the most of the moment and therefore wants action ‘right now!’ 5|Page ADVERTISING STRATEGY ‘’120 years of happiness ‘’ this line itself defines how big the brand Pepsi is. The brand has evolved with time and thus with respect to time its advertisement strategy has also changed. As the company has a global market so the advertisement strategy followed by Pepsi was different in different countries .But it also had to keep in mind the global advertisement while creating an advertisement so that both the two advertisement strategy does not clash with respect to the message it wants to convey. Advertisement strategy during 1950’s: In 1950 The first television commercial for Pepsi was broadcast on thanksgiving day and during this phase Pepsi was portrayed as a taste enhancer and thus the tag lines were ‘’ANT WEATHER IS PEPSI WEATHER .’’ Advertisement strategy during 1958: Through this image we can infer that Pepsi was so famous in that time that in almost each social occasion Pepsi were served as a drink and there after the slogan came into existence ‘’BE SOCIABLE ,HAVE A PEPSI’’ 6|Page ADVERTISEMENT STRATEGY IN 1961: Through this picture of 1961 we can say that how the couple is celebrating their youth and Pepsi portray itself as young and lively .It has come up with a new concept of cola with less calories in it, making them look young and beautiful and fit. 7|Page ADVERTISEMENT STRATEGY IN 2013: The latest campaign of PepsiCo revolves around ‘’OH YES ABHI’’. It came into existence at the time of IPL. Through this we can directly portray that this advertisement is basically meant for youngster. This latest campaign of PepsiCo campaign is focusing on their fans and their devotion towards their team. The whole concept of campaign creatively summed up in the slogan ‘’YEH TEAM KABHI TOH WOH TEAM KABHI,PAR PEPSI,OH YES ABHI’’. SALES PROMOTION STRATEGY Sales promotion strategy is an integral part of promotion of a product. In the below picture we see that Pepsi has done really good in sales promotion. We can infer from that photo that it’s a combo offer that Pepsi has put forward where if one buys Pepsi he gets a burger free. By this way they not only attract Pepsi lovers but also the people who love burgers. So it results in increase in sales of Pepsi. 8|Page In this picture we see that Pepsi promotes itself on the field if football. It says that you’ll get a $6 worth of Pepsi (24oz) free with a ticket of air force football. This is pretty exciting. Football lovers also try pepsi-cola.thus Pepsi reaches a new segment of the crowd. This is the discount coupon distributed by Pepsi where Pepsi is giving a $0.25 discount on every bottle of Pepsi bought by an individual holding this discount coupon. This coupon has a time limit of validation thus creating an emergency among the buyers to buy a cola and avail the offer. This celebration coupon has come up with a new promotion concept .earlier offers were only for a few lucky people, coupons were given on a lucky draw basis, but Pepsi came up with a new strategy where a person gets a special offer coupon when he buys a bottle or a can of Pepsi. This coupon gives him the privilege of getting a bottle of Pepsi free on his next purchase or provides with some exciting gifts. 9|Page SEGMENTATION STRATEGY TARGET MARKET: Male and female Think of themselves as hip or youthful Middle class, middle income Urban and rural dwellers. Pepsi segments its market in several ways.Pepsi, mainly segment their market demographically assuming age, income and family size.pepsi’s behavioural segmentation has been a key to the company’s success. Age is one of the most significant parts of the segmentation of pepsi.pepsi introduces Pepsi diet for the people who are suffering from diabetic and for those who are likely to avoid sugar and for the aged people specially 40 plus.pepsi mainly produces the Pepsi cola the main customer of Pepsi cola is young people whose age is 10 to 35. On income basis Pepsi also segment their market by making little pack. They offer a competitive price range to all class of people. They consider the economic situation in our country. So they introduced Pepsi in different price for different people whose income is different. They think about student, poor people, and middle class people economic condition for their pricing. Because the income of a rickshaw puller is very little so Pepsi 10 | P a g e introduces the 200 ml bottle and the price of this bottle is 12rs.so anyone can easily drink Pepsi by spending Rs.12. Family size basis is also a base segmentation for Pepsi. In our society, there are many families with different family size. So Pepsi is served into many size 250ml, 500ml, 1L, 1.5L, 2L pack. People can easily choose a suitable pack based on their family size. ANALYSIS OF PRODUCT PepsiCo is the second largest food and beverage company in the world. It manufactures markets and sells a variety of salty, sweet and grain based snacks, carbonated and non-carbonated beverages PepsiCo seeks to achieve growth and long term value in its operational activities by creating competitive advantages through new product innovation. Ingredients of Pepsi: Carbonated water Sugar (10.6%) Natural colour (150d) Acidity regulators (338). SWOT Analysis: 11 | P a g e Strength: Brand name Quality conscious Good relation with franchise Good Market share Strong marketing and advertising Sponsors for many events like IPL. Weakness: Decline in taste Political franchises Short term approach Low consumer knowledge Opportunities: Increase in population Changing social trend Diversification People becoming brand and quality conscious Threats: Local products which imitates Pepsi People becoming health conscious Threat of labour strikes. 12 | P a g e GENERIC COMPETITION 1. MAZAA AND SLICE: The foremost competition to Pepsi is Mazaa because it is selling at a competitive price. Since mango is not available throughout the year so coke came up with an artificial flavoured mango drink which is a competition for Pepsi. 2. FRESH JUICES: The most tough competition to Pepsi are juices. This is because juices are available at a very reasonable rate and quench our thirst. 3. PACKAGED JUICES: Now with the non availability of fruits throughout the year a packaged drink is now preferred. Price is also not very high. Like Tropicana juice of PepsiCo and real juice of dabur. 4. B-LUE DANONE: It is a water based drink that restores body and mind anywhere and it is available in apple and guava flavoured PET bottle at a price of Rs.30. It is flavoured water for health conscious people. It contains vitamin B12. 5. TEA,COFFEE: These are traditional drinks which generally people prefer. It is healthy and refreshing and can be had at any hour of the day. And it can be had as many times as one wants to throughout the day. STRATEGIES ADOPTED TO TACKLE COMPETITION OR PRIME MARKET EXPANSION PRICING STRATEGY: Pepsi again decides its price on the basis of competition .The best think about the company Pepsi is that it is very flexible and it can come down with the price very quickly. The company is renowned to bring the price down even up to half if needed. But this risk taking attitude has also earned Pepsi losses. Though lowering the price would attract the customers but it would not help them cover up the cost incurred in production hence causing them losses. This was the situation earlier but now Pepsi is a full-fledged and growing company. It has covered all its losses and is now growing at a rapid rate. 13 | P a g e PRICING STRATEGY FOR BUYERS AND SUPPLERS: SUPPLIERS: The soft drink industry have a negotiating advantage from its suppliers as most of the raw materials needed to produce concentrate are basic commodities like Colour, flavour, caffeine or additives, sugar, packaging. The producers of these products have no power over the pricing hence the suppliers in this industry are weak. This makes the soft drink industry a cheap input industry which helps in increasing their gross margin. BUYERS: The major channels for the Soft Drink industry are food stores, Fast food fountain, vending, convenience stores and others in the order of market share. The profitability in each of these segments clearly illustrate the buyer power and how different buyers pay different prices based on their power to negotiate. FOOD STORES: These buyers in this segment are somewhat consolidated with several chain stores and few local supermarkets, since they offer premium shelf space they command lower prices, the net operating profit before tax (NOPBT) for concentrate producer’s is high. CONVENIENCE STORES: This segment of buyer’s is extremely fragmented and hence has to pay higher prices. FOUNTAIN: This segment of buyer’s are the least profitable because of their large amount of purchases they make, it allows them to have freedom to negotiate. Coke and Pepsi primarily consider this segment “Paid Sampling” with low margins. NOPBT in this segment is very low. VENDING: This channel serves the customer’s directly with absolutely no power with the buyer. 14 | P a g e FRANCHISING STRATEGY: The Pepsi Bottling Group (PBG) is the world's largest manufacturer, seller and distributor of Pepsi-Cola beverages. Many of Pepsi's bottlers are privately owned, franchise operations. Pepsi's product line includes some of the world's most recognized consumer brands. Pepsi, Diet Pepsi, Pepsi Twist, Mountain Dew, Mountain Dew Code Red, Sierra Mist, and Mug Root Beer account for nearly one-third of total soft drink sales in the United States. Pepsi-Cola North America's non-carbonated beverage portfolio includes Aquafina, which is the number one brand of bottled water in the United States, Dole single-serve juices and SoBe, which offers a wide range of drinks with herbal ingredients. The company also makes and markets North America's bestselling, ready-to-drink iced teas and coffees via joint ventures with Lipton and Starbucks, respectively. DISTRIBUTION STRATEGY Company (PepsiCo): PepsiCo India provides the salt to all the bottling plants in the Country that carry out the bottling operations. COBO: These are Company owned bottling operations operating directly under the Company. Out of 32 bottling plants, PepsiCo owns 15. FOBO: These are Franchise owned bottling operations. R K Jaipuria group does all the franchisee-bottling operations for PepsiCo India; currently R K J Group has 17 bottling plants for Pepsi. Warehouses: These are Company or franchisee owned warehouses spread over various locations that cover the respective territories and come under 15 | P a g e the purview of their respective Area or Territory Offices. Stocks are sent from the bottling plants to these warehouses, from where they are sent to the C & F centres and Distributor Points. C & F Centres: These are the biggest centres in the distribution network and receive proper assistance from the Company (either COBO or FOBO). The C & F center is owned by a private player and not by the Company. The vehicles (Delivery Vans) are owned by the Company, and the Salesmen at the C & F points are on the Company Payroll. Distributors: These are small, compared to C & F centres. Everything at the Distributor point owned and managed by the distributor, even the salespersons are on the Distributors payroll. Wholesalers: These are smaller than C & F centres and Distributor points and get the stock directly from the Company or Franchisee. They get their stock directly from the Company and thus get special rates and extra discounts from the Company. Slums: They are generally smaller than the Wholesalers are. However, they get special discounts from the C & F centres and Distributor points. Retailer: Retailers are the most important chain in the distribution channel of Pepsi as they are the only point of contact with the customers. Retailers get their stock from all the other channel members in the distribution channel. FUTURE DIRECTIONS FOR THE BRAND Increasing the per capita consumption of its beverages: Pepsi should continue its efforts at increasing the per capita consumption of its beverages in the country. Indian PCC currently is at 11 servings a year. This requires a comprehensive activation of the Indian market by addressing acceptability, affordability and availability of its products. Expanding its distribution networks: Pepsi has to make sure that it is available at an arm’s length always. It should be accessible at any time any place any time. It is an impulsive product. People buy it if they see it or when they feel like having it. If it’s not available people would go for the substitute thus Pepsi should make sure that it is available. 16 | P a g e Leading the beverage revolution in India: The company continues to be strong in India. While it continues to maximise its carbonated soft drink potential through various pack, pricing, occasion based strategies across town-classes in India. Young generation being targeted: Pepsi targets the youth of the nation and it should continue to do so. The brand is more attractive because of the fact that it appeals the young crowd. Pepsi even changes its celebrities as time changes which is good. It shows that even if time makes people old the cola would remain young and refreshing always. Tie ups with IPL: Targeting the cricket lovers is one of the best strategies adopted by Pepsi and it should keep the bond strong. Getting all cricketers to promote the brand collectively is an intelligent way to grab attention. Pepsi delivered on its promise to boost marketing efforts on its core brands. This helped the company to grow its net revenue by 17% over the last year. In 2011, the brand trust report in India included Pepsi in the list of the most trusted brands of the country. This shows the love that the people of India have for the brand. 17 | P a g e REFERENCES http://softdrinkcolawar.blogspot.in/2012/12/pepsipositionig-pepsi-has-historically.html http://www.pepsico.com/Company/Our-History.html https://en.wikipedia.org/wiki/Pepsi-Cola http://www.exchange4media.com/49620_pepsi%E2% 80%99s-new-positioning-high-on-the%E2%80%98youngistaan%E2%80%99brigade.html http://danielsethics.mgt.unm.edu/pdf/PepsiCo%20Ca se.pdf http://pepsicoindia.co.in/brands/pepsi.html http://pepsicoindia.co.in/brands/pepsi.html https://www.google.co.in/search?q=future+plans+of+ pepsi&oq=future+plans+of+pepsi&aqs=chrome.0.69i 57j0l3j69i62l2.7302j0&sourceid=chrome&ie=UTF-8 18 | P a g e